Resilience through digitalisation
- This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.
| Author details: | Caroline FischerORCiDGND, John SiegelGND, Isabella ProellerORCiDGND, Nicolas DrathschmidtORCiDGND |
|---|---|
| DOI: | https://doi.org/10.1080/14719037.2022.2037014 |
| ISSN: | 1471-9037 |
| ISSN: | 1471-9045 |
| Title of parent work (English): | Public management review |
| Subtitle (English): | How individual and organisational resources affect public employees working from home during the COVID-19 pandemic |
| Publisher: | Routledge, Taylor & Francis |
| Place of publishing: | London |
| Publication type: | Article |
| Language: | English |
| Date of first publication: | 2022/02/22 |
| Publication year: | 2022 |
| Release date: | 2023/09/20 |
| Tag: | capacity; digitalisation; innovation; job demands-resources model; multi-level study; resilience; telework; work-place behavior |
| Volume: | 25 |
| Issue: | 4 |
| Number of pages: | 28 |
| First page: | 808 |
| Last Page: | 835 |
| Organizational units: | Wirtschafts- und Sozialwissenschaftliche Fakultät / Wirtschaftswissenschaften / Fachgruppe Betriebswirtschaftslehre |
| DDC classification: | 3 Sozialwissenschaften / 32 Politikwissenschaft / 320 Politikwissenschaft |
| 3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft | |
| 3 Sozialwissenschaften / 34 Recht / 340 Recht | |
| Peer review: | Referiert |
| Publishing method: | Open Access / Hybrid Open-Access |
| License (German): |  CC-BY - Namensnennung 4.0 International |
| External remark: | Zweitveröffentlichung in der Schriftenreihe Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe ; 168 |
