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A managerial mental model to drive innovation in the context of digital transformation

  • Industry 4.0 is transforming how businesses innovate and, as a result, companies are spearheading the movement towards 'Digital Transformation'. While some scholars advocate the use of design thinking to identify new innovative behaviours, cognition experts emphasise the importance of top managers in supporting employees to develop these behaviours. However, there is a dearth of research in this domain and companies are struggling to implement the required behaviours. To address this gap, this study aims to identify and prioritise behavioural strategies conducive to design thinking to inform the creation of a managerial mental model. We identify 20 behavioural strategies from 45 interviewees with practitioners and educators and combine them with the concepts of 'paradigm-mindset-mental model' from cognition theory. The paper contributes to the body of knowledge by identifying and prioritising specific behavioural strategies to form a novel set of survival conditions aligned to the new industrial paradigm of Industry 4.0.

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Author details:Danielly de PaulaORCiD, Carolin MarxORCiD, Ella Wolf, Christian DremelORCiD, Kathryn CormicanORCiD, Falk UebernickelORCiDGND
DOI:https://doi.org/10.1080/13662716.2022.2072711
ISSN:1366-2716
ISSN:1469-8390
Title of parent work (English):Industry and innovation
Publisher:Routledge, Taylor & Francis Group
Place of publishing:Abingdon
Publication type:Article
Language:English
Date of first publication:2022/05/05
Publication year:2022
Release date:2024/03/08
Tag:Strategic cognition; design thinking; digital transformation; industry 4.0; mental models
Number of pages:24
Funding institution:Hasso Plattner Design Thinking Research Program (HPDTRP); ERCIM 'Alain; Bensoussan' Fellowship
Organizational units:Digital Engineering Fakultät / Hasso-Plattner-Institut für Digital Engineering GmbH
DDC classification:0 Informatik, Informationswissenschaft, allgemeine Werke / 00 Informatik, Wissen, Systeme
Peer review:Referiert
Publishing method:Open Access / Hybrid Open-Access
License (German):License LogoCC-BY - Namensnennung 4.0 International
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