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Strategic social media use positively influences organizational goals such as the long-term accrual of social capital, and thus social media information governance has become an increasingly important organizational objective. It is particularly important for humanitarian nongovernmental organizations (HNGOs), whose work relies on accurate and timely information regarding socially altruistic behavior (donations, volunteerism, etc.). Despite the potential of social media for increasing social capital, tensions in governing social media information across an organization's different operational levels (regional, intermediate, and national) pose a difficult challenge. Prominent governance frameworks offer little guidance, as their focus on control and incremental policymaking is largely incompatible with the processes, roles, standards, and metrics needed for managing self-governing social media. This study offers a notion of dynamic and co-evolutionary process management of multi-level organizations as a means of conceptualizing social media information governance for the accrual of organizational social capital. Based on interviews with members of HNGOs, this study reveals tensions that emerge within eight focus areas of accruing social capital in multi-level organizations, explains how dynamic process management can ease those tensions, and proposes corresponding strategy recommendations.
With the latest technological developments and associated new possibilities in teaching, the personalisation of learning is gaining more and more importance. It assumes that individual learning experiences and results could generally be improved when personal learning preferences are considered. To do justice to the complexity of the personalisation possibilities of teaching and learning processes, we illustrate the components of learning and teaching in the digital environment and their interdependencies in an initial model. Furthermore, in a pre-study, we investigate the relationships between the learner's ability to (digital) self-organise, the learner’s prior- knowledge learning in different variants of mode and learning outcomes as one part of this model. With this pre-study, we are taking the first step towards a holistic model of teaching and learning in digital environments.
The efficient use of natural resources is considered a necessary condition for their sustainable use. Extending the lifetime of products and using resources circularly are two popular strategies to increase the efficiency of resource use.
Both strategies are usually assumed to contribute to the eco-efficiency of resource use independently.
We argue that a move to a circular economy creates opportunity costs for consumers holding on to their products, due to the resource embedded in the product. Assuming rational consumers, we develop a model that determines optimal replacement times for products subject to minimizing average costs over time.
We find that in a perfectly circular economy, consumers are incentivized to discard their products more quickly than in a perfectly linear economy.
A direct consequence of our finding is that extending product use is in direct conflict with closing resource loops in the circular economy.
We identify the salvage value of discarded products and technical progress as two factors that determine the impact that closing resource loops has on the duration of product use. The article highlights the risk that closing resource loops and moving to a more circular economy incentivizes more unsustainable behavior.
As followers are becoming more educated and better connected, empowering leadership has gained traction in recent times as an alternative to traditional top-down models of leadership. Several scholars have investigated the relationship between empowering leadership and other variables in different contexts. As most previous studies have focused on the positive aspects of empowering leadership, research on its potential dark side is scarce. Furthermore, no previous study has examined whether and how the transfer of workload from followers to leaders can occur over time, which I proposed can lead to emotional exhaustion and work-family conflict among leaders. Therefore, I proposed that despite the positive outcomes of empowering leadership for both followers and leaders, it may also trigger negative outcomes capable of affecting the well-being of leaders. Drawing on the Conservation of Resources (COR) theory, Job Demand-Resources (JD-R) theory, and Too-Much-of-a-Good-Thing (TMGT) effect model, I investigated this idea. Using follower workload as a moderator, I proposed that the relationship between empowering leadership and leader workload is positive when follower workload is high and negative when follower workload is low. In addition, I examined how empowering leadership interacts with follower workload to affect leader emotional exhaustion and work-family conflict, mediated by leader workload. I proposed that this interaction results in a negative relationship between empowering leadership and both outcomes when follower workload is low, and a positive relationship when it is high.
I tested these hypotheses using data from a three-wave time-lagged design field study with 65 leader-follower dyads consisting of civil servants from different administrative entities of India and Pakistan. The time lag between each study variable was four weeks. At Time 1 (T1), followers answered questions about demographic characteristics, virtual interaction with their leaders, their workload, and the extent to which their leaders practice empowering leadership. At the same time, leaders answered questions about demographic characteristics and their job satisfaction. At Time 2 (T2), leaders provided data on their own workload. Finally, at Time 3 (T3), leaders rated their emotional exhaustion and work-family conflict. A moderated mediation model was tested using PROCESS Model 7 in R. The findings of the study reveal that a significant increase in follower workload through empowering leadership will also increase the leader's workload. Consequently, this increased leader workload leads to a crossover of this interactive effect onto the level of emotional exhaustion and work-family conflict experienced by leaders.
This research offers various contributions to the leadership literature. While empowering leadership has been commonly associated with positive outcomes, my study reveals that it can also lead to negative outcomes. In addition, it shifts the focus of existing research from the effect of empowering leadership on followers to the consequences that it might have for leaders themselves. Overall, my research underscores the need for leaders to consider the potential counterproductive effects of empowering leadership and tailor their approach accordingly.
This study aims to bring together scattered research findings on user satisfaction with mobile government apps into a unified framework. The researchers analyzed 70 high-quality papers from leading journals and conferences and systematically integrated different frameworks and case studies to reflect the importance of the field over time while also highlighting methodological and geographical research gaps. The study achieved a significant methodological advance by developing codebooks for empirical analysis utilizing the App Store. This approach validated the framework’s dimensions on 8,524 reviews, demonstrating the framework’s applicability to platform-based apps and identifying critical areas for future research. Combining academic insights with practical findings, this research provides comprehensive guidance for developing and evaluating user-centered mobile government apps, facilitating improved service delivery and alignment with user expectations.
Using novel longitudinal data, this paper studies the short- and medium-term effects of Russia's invasion of Ukraine on February 24, 2022 on social trust of adolescents in Germany. Comparing adolescents who responded to our survey shortly before the start of the war with those who responded shortly after the conflict began and applying difference-in-differences (DiD) models over time, we find a significant decline in the outcome after the war started. These findings provide new evidence on how armed conflicts influence social trust and well-being among young people in a country not directly involved in the war.
The educational sector currently faces a massive digital transformation with various digital offerings entering the market. To provide some orientation in this transforming space, a national digital education platform (NDEP) is under development in Germany as part of a nationwide flagship project. On the one hand, in efficiently connecting the relevant stakeholders to each other and to value-adding education-related offerings, various benefits emerge. On the other hand, monopolising the educational sector and influencing the respective market through a state-controlled platform bears potential regulatory risks from misuse of power by the platform to malpractice by the users. Against this background, we aim to identify and systematise these potential drawbacks prior to the platform’s actual development and implementation. We pursue a qualitative, interpretivist approach for policy analysis, based on ten elite interviews and two workshops. Our results are threefold: (1) We capture the consolidated NDEP architecture; (2) We categorise the range of relevant functions and value propositions of the NDEP; (3) We derive 23 regulatory areas of conflict across the three building blocks that result from the potential ecosystem and function scope configurations of the NDEP. As a contribution to research, we shed new interdisciplinary light on the governance and infrastructure of public-private platforms that enable innovation and collaboration while integrating respective market segments. As a contribution to practice, we provide clear guidance for policy-makers in strategizing the development and governance of and through national digital platforms in education.
Cities and other human settlements are major contributors to climate change and are highly vulnerable to its impacts. They are also uniquely positioned to reduce greenhouse gas emissions and lead adaptation efforts. These compound challenges and opportunities require a comprehensive perspective on the public policy of human settlements. Drawing on core literature that has driven debate around cities and climate over recent decades, we put forward a set of boundary objects that can be applied to connect the knowledge of epistemic communities and support an integrated urbanism. We then use these boundary objects to develop the Goals-Intervention-Stakeholder-Enablers (GISE) framework for a public policy of human settlements that is both place-specific and provides insights and tools useful for climate action in cities and other human settlements worldwide. Using examples from Berlin, we apply this framework to show that climate mitigation and adaptation, public health, and well-being goals are closely linked and mutually supportive when a comprehensive approach to urban public policy is applied.
The increasing prevalence and ubiquity of digital technologies is changing the needs and expectations of patients towards healthcare services. As a result, a plethora of patient-centered services edges into the healthcare market. Since digital technologies bear the potential to surmount barriers in time and space, patients increasingly demand real-time or near-time healthcare services. Amongst a cloud of related concepts in the context of digital health, one term increasingly typifies this impulse: on-demand healthcare. While this term can be noticeably found in practice, there is hardly some theoretical foundation so far. Against this background, the aim of this paper is to address this research gap and to explore the phenomenon of on-demand healthcare. Based on a design-science approach including a literature review and analysis of in-depth interviews and empirical cases, the outcome of this paper is twofold: (1) a conceptual framework and (2) a proposal for a definition of on-demand healthcare.