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Crafting audience engagement in social media conversations

  • Observing inconsistent results in prior studies, this paper applies the elaboration likelihood model to investigate the impact of affective and cognitive cues embedded in social media messages on audience engagement during a political event. Leveraging a rich dataset in the context of the 2020 U.S. presidential elections containing more than 3 million tweets, we found the prominence of both cue types. For the overall sample, positivity and sentiment are negatively related to engagement. In contrast, the post-hoc sub-sample analysis of tweets from famous users shows that emotionally charged content is more engaging. The role of sentiment decreases when the number of followers grows and ultimately becomes insignificant for Twitter participants with a vast number of followers. Prosocial orientation (“we-talk”) is consistently associated with more likes, comments, and retweets in the overall sample and sub-samples.

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Metadaten
Author details:Linus HagemannORCiD, Olga AbramovaORCiDGND
Handle:http://hdl.handle.net/10125/79729
ISBN:978-0-9981331-5-7
Title of parent work (English):Proceedings of the 55th Hawaii International Conference on System Sciences
Subtitle (English):evidence from the U.S. 2020 presidential elections
Publisher:HICSS Conference Office University of Hawaii at Manoa
Place of publishing:Honolulu
Publication type:Conference Proceeding
Language:English
Date of first publication:2022/01/04
Publication year:2022
Release date:2024/03/08
Tag:big data; engagement; mediated conversation; sentiment analysis; social media
Number of pages:10
First page:3222
Last Page:3231
Organizational units:Wirtschafts- und Sozialwissenschaftliche Fakultät / Wirtschaftswissenschaften / Fachgruppe Betriebswirtschaftslehre
DDC classification:0 Informatik, Informationswissenschaft, allgemeine Werke / 00 Informatik, Wissen, Systeme / 004 Datenverarbeitung; Informatik
Peer review:Nicht ermittelbar
Publishing method:Open Access / Hybrid Open-Access
License (German):License LogoCC-BY-NC-ND - Namensnennung, nicht kommerziell, keine Bearbeitungen 4.0 International
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