Strength of weakness
- The paper investigates quality management in teaching and learning in higher education institutions from a principal-agent perspective. Based on data gained from semi-structured interviews and from a nation-wide survey with quality managers of German higher education institutions, the study shows how quality managers position themselves in relation to their perception of the interests of other actors in higher education institutions. The paper describes the various interests and discusses the main implications of this constellation of actors. It argues that quality managers, although they may be considered as rather weak actors within the higher education institution, may be characterised as having a strength of weakness due to diverging interests of their principals.
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| Author details: | Markus SeyfriedORCiDGND, Florian ReithORCiDGND |
|---|---|
| URN: | urn:nbn:de:kobv:517-opus4-540972 |
| DOI: | https://doi.org/10.25932/publishup-54097 |
| ISSN: | 1867-5808 |
| Title of parent work (German): | Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe |
| Subtitle (English): | Quality managers as agents of multiple principals |
| Publication series (Volume number): | Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe (163) |
| Publication type: | Postprint |
| Language: | English |
| Date of first publication: | 2020/08/27 |
| Publication year: | 2020 |
| Publishing institution: | Universität Potsdam |
| Release date: | 2024/09/20 |
| Tag: | agent; higher education; principal; quality assurance; quality management; teaching |
| Issue: | 163 |
| Number of pages: | 18 |
| Source: | Journal of Higher Education Policy and Management, 43:3, 298-314, DOI: 10.1080/1360080X.2020.1812802 |
| Organizational units: | Wirtschafts- und Sozialwissenschaftliche Fakultät |
| DDC classification: | 3 Sozialwissenschaften / 30 Sozialwissenschaften, Soziologie / 300 Sozialwissenschaften |
| Peer review: | Referiert |
| Publishing method: | Open Access / Green Open-Access |
| License (German): |  CC-BY-NC-ND - Namensnennung, nicht kommerziell, keine Bearbeitungen 4.0 International |
| External remark: | Bibliographieeintrag der Originalveröffentlichung/Quelle |
