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Marketization and Varieties of Accountability Relationships in Employment Services

  • In the past decade, European countries have contracted out public employment service functions to activate working-age benefit clients. There has been limited discussion of how contracting out shapes the accountability of employment services or is shaped by alternative democratic, administrative, or network forms of accountability. This article examines employment service accountability in Germany, Denmark, and Great Britain. We find that market accountability instruments are additional instruments, not replacements. The findings highlight the importance of administrative and political instruments in legitimizing marketized service provision and shed light on the processes that lead to the development of a hybrid accountability model.

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Metadaten
Author details:Bastian JantzGND, Tanja KlenkORCiDGND, Flemming Larsen, Jay Wiggan
DOI:https://doi.org/10.1177/0095399715581622
ISSN:0095-3997
ISSN:1552-3039
Title of parent work (English):Administration & society
Subtitle (English):Comparing Denmark, Germany, and Great Britain
Publisher:Sage Publ.
Place of publishing:Thousand Oaks
Publication type:Article
Language:English
Date of first publication:2018/03/01
Publication year:2018
Release date:2022/01/19
Tag:Denmark; Germany; Great Britain; accountability; employment services; marketization
Volume:50
Issue:3
Number of pages:25
First page:321
Last Page:345
Funding institution:Norwegian Research CouncilResearch Council of Norway
Organizational units:Wirtschafts- und Sozialwissenschaftliche Fakultät / Sozialwissenschaften
DDC classification:3 Sozialwissenschaften / 30 Sozialwissenschaften, Soziologie / 300 Sozialwissenschaften
Peer review:Referiert
Publishing method:Open Access / Green Open-Access
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