The Dilemmas of Design Thinking in Innovation Projects
- Organizations have discovered Design Thinking as a promising framework or language for innovation-focused project teamwork. The goal is to develop new products and services by being customer-centric and working iteratively and in an interdisciplinary way, using specific working principles and methods to create a common language among all stakeholders. The empirical results in this article show that Design Thinking teamwork is different from other forms of teamwork. The difference in Design Thinking team-based project work is that the teams go through a specific learning process that poses individual challenges but also provides the individual with experience-based learning. We show that teams going through this learning process repeatedly find themselves in seemingly insolvable conflicts-so called structural dilemmas-within the framework of project deadlines and under the influence of strategic guidelines of the organization. We explore these structural dilemmas and develop ways to overcome them.
Verfasserangaben: | Katharina HölzleORCiDGND, Holger RhinowGND |
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DOI: | https://doi.org/10.1177/8756972819853129 |
ISSN: | 8756-9728 |
ISSN: | 1938-9507 |
Titel des übergeordneten Werks (Englisch): | Project Management Journal |
Verlag: | Sage Publ. |
Verlagsort: | Thousand Oaks |
Publikationstyp: | Wissenschaftlicher Artikel |
Sprache: | Englisch |
Datum der Erstveröffentlichung: | 03.07.2019 |
Erscheinungsjahr: | 2019 |
Datum der Freischaltung: | 09.12.2020 |
Freies Schlagwort / Tag: | Design Thinking; experience-based learning; innovation projects; project manager; project-based organization |
Band: | 50 |
Ausgabe: | 4 |
Seitenanzahl: | 13 |
Erste Seite: | 418 |
Letzte Seite: | 430 |
Organisationseinheiten: | Wirtschafts- und Sozialwissenschaftliche Fakultät / Wirtschaftswissenschaften |
DDC-Klassifikation: | 3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft |
Peer Review: | Referiert |