Social media analytics for future oriented policy making
- Research indicates that evidence-based policy making is most successful when public administrators refer to diversified information portfolios. With the rising prominence of social media in the last decade, this paper argues that governments can benefit from integrating this publically available, user-generated data through the technique of social media analytics (SMA). There are already several initiatives set up to predict future policy issues, e.g. for the policy fields of crisis mitigation or migrant integration insights. The authors analyse these endeavours and their potential for providing more efficient and effective public policies. Furthermore, they scrutinise the challenges to governmental SMA usage in particular with regards to legal and ethical aspects. Reflecting the latter, this paper provides forward-looking recommendations on how these technologies can best be used for future policy making in a legally and ethically sound manner.
Author details: | Verena Grubmüller, Katharina Götsch, Bernhard Krieger |
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URN: | urn:nbn:de:kobv:517-opus4-432007 |
DOI: | https://doi.org/10.25932/publishup-43200 |
ISSN: | 1867-5808 |
Title of parent work (German): | Postprints der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe |
Publication series (Volume number): | Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe (121) |
Publication type: | Postprint |
Language: | English |
Date of first publication: | 2020/03/18 |
Publication year: | 2013 |
Publishing institution: | Universität Potsdam |
Release date: | 2020/03/18 |
Tag: | e-government; informed consent; migrant integration; public policy; research ethics; social media analytics |
Issue: | 121 |
Number of pages: | 11 |
Source: | European Journal of Futures Research 1 (2013) 20 DOI: 10.1007/s40309-013-0020-7 |
Organizational units: | Wirtschafts- und Sozialwissenschaftliche Fakultät |
DDC classification: | 3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft |
Peer review: | Referiert |
Publishing method: | Open Access |
License (German): | Keine öffentliche Lizenz: Unter Urheberrechtsschutz |