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Perceived consistency between process models

  • Process-aware information systems typically involve various kinds of process stakeholders. That, in turn, leads to multiple process models that capture a common process from different perspectives and at different levels of abstraction. In order to guarantee a certain degree of uniformity, the consistency of such related process models is evaluated using formal criteria. However, it is unclear how modelling experts assess the consistency between process models, and which kind of notion they perceive to be appropriate. In this paper, we focus on control flow aspects and investigate the adequacy of consistency notions. In particular, we report findings from an online experiment, which allows us to compare in how far trace equivalence and two notions based on behavioural profiles approximate expert perceptions on consistency. Analysing 69 expert statements from process analysts, we conclude that trace equivalence is not suited to be applied as a consistency notion, whereas the notions based on behavioural profiles approximate theProcess-aware information systems typically involve various kinds of process stakeholders. That, in turn, leads to multiple process models that capture a common process from different perspectives and at different levels of abstraction. In order to guarantee a certain degree of uniformity, the consistency of such related process models is evaluated using formal criteria. However, it is unclear how modelling experts assess the consistency between process models, and which kind of notion they perceive to be appropriate. In this paper, we focus on control flow aspects and investigate the adequacy of consistency notions. In particular, we report findings from an online experiment, which allows us to compare in how far trace equivalence and two notions based on behavioural profiles approximate expert perceptions on consistency. Analysing 69 expert statements from process analysts, we conclude that trace equivalence is not suited to be applied as a consistency notion, whereas the notions based on behavioural profiles approximate the perceived consistency of our subjects significantly. Therefore, our contribution is an empirically founded answer to the correlation of behaviour consistency notions and the consistency perception by experts in the field of business process modelling.show moreshow less

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Metadaten
Author details:Matthias Weidlich, Jan Mendling
DOI:https://doi.org/10.1016/j.is.2010.12.004
ISSN:0306-4379
Title of parent work (English):Information systems
Publisher:Elsevier
Place of publishing:Oxford
Publication type:Article
Language:English
Year of first publication:2012
Publication year:2012
Release date:2017/03/26
Tag:Behavior equivalence; Consistency perception; Model refinement; Process model consistency
Volume:37
Issue:2
Number of pages:19
First page:80
Last Page:98
Organizational units:An-Institute / Hasso-Plattner-Institut für Digital Engineering gGmbH
Peer review:Referiert
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