User experience (UX) in business, management, and psychology

  • User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The increased interest in UX has produced a vast amount of scholarly research since 1983. The research field is, therefore, complex and scattered. Conducting a bibliometric analysis, we aim at structuring the field quantitatively and rather abstractly. We employed citation analyses, co-citation analyses, and content analyses to evaluate productivity and impact of extant research. We suggest that future research should focus more on business and management related topics.

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Author details:Laura Luther, Victor TiberiusORCiDGND, Alexander BremORCiDGND
Title of parent work (German):Postprints der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe
Subtitle (English):a bibliometric mapping of the current state of research
Publication series (Volume number):Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe (136)
Publication type:Postprint
Date of first publication:2021/01/07
Publication year:2020
Publishing institution:Universität Potsdam
Release date:2021/01/07
Tag:UX; bibliometric analysis; citation analysis; co-citation analysis; co-occurrence analysis; user experience
Number of pages:21
Source:Multimodal Technol. Interact. 4(2020) 2, 18; DOI: 10.3390/mti4020018
Organizational units:Wirtschafts- und Sozialwissenschaftliche Fakultät / Wirtschaftswissenschaften / Fachgruppe Betriebswirtschaftslehre
DDC classification:0 Informatik, Informationswissenschaft, allgemeine Werke / 00 Informatik, Wissen, Systeme / 004 Datenverarbeitung; Informatik
Peer review:Referiert
Publishing method:Open Access / Green Open-Access
License (German):License LogoCC-BY - Namensnennung 4.0 International
External remark:Bibliographieeintrag der Originalveröffentlichung/Quelle
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