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The correction of software failures tends to be very cost-intensive because their debugging is an often time-consuming development activity. During this activity, developers largely attempt to understand what causes failures: Starting with a test case that reproduces the observable failure they have to follow failure causes on the infection chain back to the root cause (defect). This idealized procedure requires deep knowledge of the system and its behavior because failures and defects can be far apart from each other. Unfortunately, common debugging tools are inadequate for systematically investigating such infection chains in detail. Thus, developers have to rely primarily on their intuition and the localization of failure causes is not time-efficient. To prevent debugging by disorganized trial and error, experienced developers apply the scientific method and its systematic hypothesis-testing. However, even when using the scientific method, the search for failure causes can still be a laborious task. First, lacking expertise about the system makes it hard to understand incorrect behavior and to create reasonable hypotheses. Second, contemporary debugging approaches provide no or only partial support for the scientific method. In this dissertation, we present test-driven fault navigation as a debugging guide for localizing reproducible failures with the scientific method. Based on the analysis of passing and failing test cases, we reveal anomalies and integrate them into a breadth-first search that leads developers to defects. This systematic search consists of four specific navigation techniques that together support the creation, evaluation, and refinement of failure cause hypotheses for the scientific method. First, structure navigation localizes suspicious system parts and restricts the initial search space. Second, team navigation recommends experienced developers for helping with failures. Third, behavior navigation allows developers to follow emphasized infection chains back to root causes. Fourth, state navigation identifies corrupted state and reveals parts of the infection chain automatically. We implement test-driven fault navigation in our Path Tools framework for the Squeak/Smalltalk development environment and limit its computation cost with the help of our incremental dynamic analysis. This lightweight dynamic analysis ensures an immediate debugging experience with our tools by splitting the run-time overhead over multiple test runs depending on developers’ needs. Hence, our test-driven fault navigation in combination with our incremental dynamic analysis answers important questions in a short time: where to start debugging, who understands failure causes best, what happened before failures, and which state properties are infected.
3D from 2D touch
(2013)
While interaction with computers used to be dominated by mice and keyboards, new types of sensors now allow users to interact through touch, speech, or using their whole body in 3D space. These new interaction modalities are often referred to as "natural user interfaces" or "NUIs." While 2D NUIs have experienced major success on billions of mobile touch devices sold, 3D NUI systems have so far been unable to deliver a mobile form factor, mainly due to their use of cameras. The fact that cameras require a certain distance from the capture volume has prevented 3D NUI systems from reaching the flat form factor mobile users expect. In this dissertation, we address this issue by sensing 3D input using flat 2D sensors. The systems we present observe the input from 3D objects as 2D imprints upon physical contact. By sampling these imprints at very high resolutions, we obtain the objects' textures. In some cases, a texture uniquely identifies a biometric feature, such as the user's fingerprint. In other cases, an imprint stems from the user's clothing, such as when walking on multitouch floors. By analyzing from which part of the 3D object the 2D imprint results, we reconstruct the object's pose in 3D space. While our main contribution is a general approach to sensing 3D input on 2D sensors upon physical contact, we also demonstrate three applications of our approach. (1) We present high-accuracy touch devices that allow users to reliably touch targets that are a third of the size of those on current touch devices. We show that different users and 3D finger poses systematically affect touch sensing, which current devices perceive as random input noise. We introduce a model for touch that compensates for this systematic effect by deriving the 3D finger pose and the user's identity from each touch imprint. We then investigate this systematic effect in detail and explore how users conceptually touch targets. Our findings indicate that users aim by aligning visual features of their fingers with the target. We present a visual model for touch input that eliminates virtually all systematic effects on touch accuracy. (2) From each touch, we identify users biometrically by analyzing their fingerprints. Our prototype Fiberio integrates fingerprint scanning and a display into the same flat surface, solving a long-standing problem in human-computer interaction: secure authentication on touchscreens. Sensing 3D input and authenticating users upon touch allows Fiberio to implement a variety of applications that traditionally require the bulky setups of current 3D NUI systems. (3) To demonstrate the versatility of 3D reconstruction on larger touch surfaces, we present a high-resolution pressure-sensitive floor that resolves the texture of objects upon touch. Using the same principles as before, our system GravitySpace analyzes all imprints and identifies users based on their shoe soles, detects furniture, and enables accurate touch input using feet. By classifying all imprints, GravitySpace detects the users' body parts that are in contact with the floor and then reconstructs their 3D body poses using inverse kinematics. GravitySpace thus enables a range of applications for future 3D NUI systems based on a flat sensor, such as smart rooms in future homes. We conclude this dissertation by projecting into the future of mobile devices. Focusing on the mobility aspect of our work, we explore how NUI devices may one day augment users directly in the form of implanted devices.
The new interactive online educational platform openHPI, (https://openHPI.de) from Hasso Plattner Institute (HPI), offers freely accessible courses at no charge for all who are interested in subjects in the field of information technology and computer science. Since 2011, “Massive Open Online Courses,” called MOOCs for short, have been offered, first at Stanford University and then later at other U.S. elite universities. Following suit, openHPI provides instructional videos on the Internet and further reading material, combined with learning-supportive self-tests, homework and a social discussion forum. Education is further stimulated by the support of a virtual learning community. In contrast to “traditional” lecture platforms, such as the tele-TASK portal (http://www.tele-task.de) where multimedia recorded lectures are available on demand, openHPI offers didactic online courses. The courses have a fixed start date and offer a balanced schedule of six consecutive weeks presented in multimedia and, whenever possible, interactive learning material. Each week, one chapter of the course subject is treated. In addition, a series of learning videos, texts, self-tests and homework exercises are provided to course participants at the beginning of the week. The course offering is combined with a social discussion platform where participants have the opportunity to enter into an exchange with course instructors and fellow participants. Here, for example, they can get answers to questions and discuss the topics in depth. The participants naturally decide themselves about the type and range of their learning activities. They can make personal contributions to the course, for example, in blog posts or tweets, which they can refer to in the forum. In turn, other participants have the chance to comment on, discuss or expand on what has been said. In this way, the learners become the teachers and the subject matter offered to a virtual community is linked to a social learning network.
Die Komplexität heutiger Geschäftsabläufe und die Menge der zu verwaltenden Daten stellen hohe Anforderungen an die Entwicklung und Wartung von Geschäftsanwendungen. Ihr Umfang entsteht unter anderem aus der Vielzahl von Modellentitäten und zugehörigen Nutzeroberflächen zur Bearbeitung und Analyse der Daten. Dieser Bericht präsentiert neuartige Konzepte und deren Umsetzung zur Vereinfachung der Entwicklung solcher umfangreichen Geschäftsanwendungen. Erstens: Wir schlagen vor, die Datenbank und die Laufzeitumgebung einer dynamischen objektorientierten Programmiersprache zu vereinen. Hierzu organisieren wir die Speicherstruktur von Objekten auf die Weise einer spaltenorientierten Hauptspeicherdatenbank und integrieren darauf aufbauend Transaktionen sowie eine deklarative Anfragesprache nahtlos in dieselbe Laufzeitumgebung. Somit können transaktionale und analytische Anfragen in derselben objektorientierten Hochsprache implementiert werden, und dennoch nah an den Daten ausgeführt werden. Zweitens: Wir beschreiben Programmiersprachkonstrukte, welche es erlauben, Nutzeroberflächen sowie Nutzerinteraktionen generisch und unabhängig von konkreten Modellentitäten zu beschreiben. Um diese abstrakte Beschreibung nutzen zu können, reichert man die Domänenmodelle um vormals implizite Informationen an. Neue Modelle müssen nur um einige Informationen erweitert werden um bereits vorhandene Nutzeroberflächen und -interaktionen auch für sie verwenden zu können. Anpassungen, die nur für ein Modell gelten sollen, können unabhängig vom Standardverhalten, inkrementell, definiert werden. Drittens: Wir ermöglichen mit einem weiteren Programmiersprachkonstrukt die zusammenhängende Beschreibung von Abläufen der Anwendung, wie z.B. Bestellprozesse. Unser Programmierkonzept kapselt Nutzerinteraktionen in synchrone Funktionsaufrufe und macht somit Prozesse als zusammenhängende Folge von Berechnungen und Interaktionen darstellbar. Viertens: Wir demonstrieren ein Konzept, wie Endnutzer komplexe analytische Anfragen intuitiver formulieren können. Es basiert auf der Idee, dass Endnutzer Anfragen als Konfiguration eines Diagramms sehen. Entsprechend beschreibt ein Nutzer eine Anfrage, indem er beschreibt, was sein Diagramm darstellen soll. Nach diesem Konzept beschriebene Diagramme enthalten ausreichend Informationen, um daraus eine Anfrage generieren zu können. Hinsichtlich der Ausführungsdauer sind die generierten Anfragen äquivalent zu Anfragen, die mit konventionellen Anfragesprachen formuliert sind. Das Anfragemodell setzen wir in einem Prototypen um, der auf den zuvor eingeführten Konzepten aufsetzt.
Companies strive to improve their business processes in order to remain competitive. Process mining aims to infer meaningful insights from process-related data and attracted the attention of practitioners, tool-vendors, and researchers in recent years. Traditionally, event logs are assumed to describe the as-is situation. But this is not necessarily the case in environments where logging may be compromised due to manual logging. For example, hospital staff may need to manually enter information regarding the patient’s treatment. As a result, events or timestamps may be missing or incorrect. In this paper, we make use of process knowledge captured in process models, and provide a method to repair missing events in the logs. This way, we facilitate analysis of incomplete logs. We realize the repair by combining stochastic Petri nets, alignments, and Bayesian networks. We evaluate the results using both synthetic data and real event data from a Dutch hospital.
Business processes are instrumental to manage work in organisations. To study the interdependencies between business processes, Business Process Architectures have been introduced. These express trigger and message ow relations between business processes. When we investigate real world Business Process Architectures, we find complex interdependencies, involving multiple process instances. These aspects have not been studied in detail so far, especially concerning correctness properties. In this paper, we propose a modular transformation of BPAs to open nets for the analysis of behavior involving multiple business processes with multiplicities. For this purpose we introduce intermediary nets to portray semantics of multiplicity specifications. We evaluate our approach on a use case from the public sector.
Enacting business processes in process engines requires the coverage of control flow, resource assignments, and process data. While the first two aspects are well supported in current process engines, data dependencies need to be added and maintained manually by a process engineer. Thus, this task is error-prone and time-consuming. In this report, we address the problem of modeling processes with complex data dependencies, e.g., m:n relationships, and their automatic enactment from process models. First, we extend BPMN data objects with few annotations to allow data dependency handling as well as data instance differentiation. Second, we introduce a pattern-based approach to derive SQL queries from process models utilizing the above mentioned extensions. Therewith, we allow automatic enactment of data-aware BPMN process models. We implemented our approach for the Activiti process engine to show applicability.
Die neue interaktive Online-Bildungsplattform openHPI (https://openHPI.de) des Hasso-Plattner-Instituts (HPI) bietet frei zugängliche und kostenlose Onlinekurse für interessierte Teilnehmer an, die sich mit Inhalten aus dem Bereich der Informationstechnologien und Informatik beschäftige¬n. Wie die seit 2011 zunächst von der Stanford University, später aber auch von anderen Elite-Universitäten der USA angeboten „Massive Open Online Courses“, kurz MOOCs genannt, bietet openHPI im Internet Lernvideos und weiterführenden Lesestoff in einer Kombination mit lernunterstützenden Selbsttests, Hausaufgaben und einem sozialen Diskussionsforum an und stimuliert die Ausbildung einer das Lernen fördernden virtuellen Lerngemeinschaft. Im Unterschied zu „traditionellen“ Vorlesungsportalen, wie z.B. dem tele-TASK Portal (http://www.tele-task.de), bei dem multimedial aufgezeichnete Vorlesungen zum Abruf bereit gestellt werden, bietet openHPI didaktisch aufbereitete Onlinekurse an. Diese haben einen festen Starttermin und bieten dann in einem austarierten Zeitplan von sechs aufeinanderfolgenden Kurswochen multimedial aufbereitete und wann immer möglich interaktive Lehrmaterialien. In jeder Woche wird ein Kapitel des Kursthemas behandelt. Dazu werden zu Wochenbeginn eine Reihe von Lehrvideos, Texten, Selbsttests und ein Hausaufgabenblatt bereitgestellt, mit denen sich die Kursteilnehmer in dieser Woche beschäftigen. Kombiniert sind die Angebote mit einer sozialen Diskussionsplattform, auf der sich die Teilnehmer mit den Kursbetreuern und anderen Teilnehmern austauschen, Fragen klären und weiterführende Themen diskutieren können. Natürlich entscheiden die Teilnehmer selbst über Art und Umfang ihrer Lernaktivitäten. Sie können in den Kurs eigene Beiträge einbringen, zum Beispiel durch Blogposts oder Tweets, auf die sie im Forum verweisen. Andere Lernende können diese dann kommentieren, diskutieren oder ihrerseits erweitern. Auf diese Weise werden die Lernenden, die Lehrenden und die angebotenen Lerninhalte in einer virtuellen Gemeinschaft, einem sozialen Lernnetzwerk miteinander verknüpft.
The service-oriented architecture supports the dynamic assembly and runtime reconfiguration of complex open IT landscapes by means of runtime binding of service contracts, launching of new components and termination of outdated ones. Furthermore, the evolution of these IT landscapes is not restricted to exchanging components with other ones using the same service contracts, as new services contracts can be added as well. However, current approaches for modeling and verification of service-oriented architectures do not support these important capabilities to their full extend.In this report we present an extension of the current OMG proposal for service modeling with UML - SoaML - which overcomes these limitations. It permits modeling services and their service contracts at different levels of abstraction, provides a formal semantics for all modeling concepts, and enables verifying critical properties. Our compositional and incremental verification approach allows for complex properties including communication parameters and time and covers besides the dynamic binding of service contracts and the replacement of components also the evolution of the systems by means of new service contracts. The modeling as well as verification capabilities of the presented approach are demonstrated by means of a supply chain example and the verification results of a first prototype are shown.
Interactive rendering techniques for focus+context visualization of 3D geovirtual environments
(2013)
This thesis introduces a collection of new real-time rendering techniques and applications for focus+context visualization of interactive 3D geovirtual environments such as virtual 3D city and landscape models. These environments are generally characterized by a large number of objects and are of high complexity with respect to geometry and textures. For these reasons, their interactive 3D rendering represents a major challenge. Their 3D depiction implies a number of weaknesses such as occlusions, cluttered image contents, and partial screen-space usage. To overcome these limitations and, thus, to facilitate the effective communication of geo-information, principles of focus+context visualization can be used for the design of real-time 3D rendering techniques for 3D geovirtual environments (see Figure). In general, detailed views of a 3D geovirtual environment are combined seamlessly with abstracted views of the context within a single image. To perform the real-time image synthesis required for interactive visualization, dedicated parallel processors (GPUs) for rasterization of computer graphics primitives are used. For this purpose, the design and implementation of appropriate data structures and rendering pipelines are necessary. The contribution of this work comprises the following five real-time rendering methods: • The rendering technique for 3D generalization lenses enables the combination of different 3D city geometries (e.g., generalized versions of a 3D city model) in a single image in real time. The method is based on a generalized and fragment-precise clipping approach, which uses a compressible, raster-based data structure. It enables the combination of detailed views in the focus area with the representation of abstracted variants in the context area. • The rendering technique for the interactive visualization of dynamic raster data in 3D geovirtual environments facilitates the rendering of 2D surface lenses. It enables a flexible combination of different raster layers (e.g., aerial images or videos) using projective texturing for decoupling image and geometry data. Thus, various overlapping and nested 2D surface lenses of different contents can be visualized interactively. • The interactive rendering technique for image-based deformation of 3D geovirtual environments enables the real-time image synthesis of non-planar projections, such as cylindrical and spherical projections, as well as multi-focal 3D fisheye-lenses and the combination of planar and non-planar projections. • The rendering technique for view-dependent multi-perspective views of 3D geovirtual environments, based on the application of global deformations to the 3D scene geometry, can be used for synthesizing interactive panorama maps to combine detailed views close to the camera (focus) with abstract views in the background (context). This approach reduces occlusions, increases the usage the available screen space, and reduces the overload of image contents. • The object-based and image-based rendering techniques for highlighting objects and focus areas inside and outside the view frustum facilitate preattentive perception. The concepts and implementations of interactive image synthesis for focus+context visualization and their selected applications enable a more effective communication of spatial information, and provide building blocks for design and development of new applications and systems in the field of 3D geovirtual environments.
Die wertschöpfenden Tätigkeiten in Unternehmen folgen definierten Geschäftsprozessen und werden entsprechend ausgeführt. Dabei werden wertvolle Daten über die Prozessausführung erzeugt. Die Menge und Qualität dieser Daten ist sehr stark von der Prozessausführungsumgebung abhängig, welche überwiegend manuell als auch vollautomatisiert sein kann. Die stetige Verbesserung von Prozessen ist einer der Hauptpfeiler des Business Process Managements, mit der Aufgabe die Wettbewerbsfähigkeit von Unternehmen zu sichern und zu steigern. Um Prozesse zu verbessern muss man diese analysieren und ist auf Daten der Prozessausführung angewiesen. Speziell bei manueller Prozessausführung sind die Daten nur selten direkt zur konkreten Prozessausführung verknüpft. In dieser Arbeit präsentieren wir einen Ansatz zur Verwendung und Anreicherung von Prozessausführungsdaten mit Kontextdaten – Daten die unabhängig zu den Prozessdaten existieren – und Wissen aus den dazugehörigen Prozessmodellen, um ein hochwertige Event- Datenbasis für Process Intelligence Anwendungen, wie zum Beispiel Prozessmonitoring, Prozessanalyse und Process Mining, sicherstellen zu können. Des Weiteren zeigen wir offene Fragestellungen und Herausforderungen auf, welche in Zukunft Gegenstand unserer Forschung sein werden.
Data integration aims to combine data of different sources and to provide users with a unified view on these data. This task is as challenging as valuable. In this thesis we propose algorithms for dependency discovery to provide necessary information for data integration. We focus on inclusion dependencies (INDs) in general and a special form named conditional inclusion dependencies (CINDs): (i) INDs enable the discovery of structure in a given schema. (ii) INDs and CINDs support the discovery of cross-references or links between schemas. An IND “A in B” simply states that all values of attribute A are included in the set of values of attribute B. We propose an algorithm that discovers all inclusion dependencies in a relational data source. The challenge of this task is the complexity of testing all attribute pairs and further of comparing all of each attribute pair's values. The complexity of existing approaches depends on the number of attribute pairs, while ours depends only on the number of attributes. Thus, our algorithm enables to profile entirely unknown data sources with large schemas by discovering all INDs. Further, we provide an approach to extract foreign keys from the identified INDs. We extend our IND discovery algorithm to also find three special types of INDs: (i) Composite INDs, such as “AB in CD”, (ii) approximate INDs that allow a certain amount of values of A to be not included in B, and (iii) prefix and suffix INDs that represent special cross-references between schemas. Conditional inclusion dependencies are inclusion dependencies with a limited scope defined by conditions over several attributes. Only the matching part of the instance must adhere the dependency. We generalize the definition of CINDs distinguishing covering and completeness conditions and define quality measures for conditions. We propose efficient algorithms that identify covering and completeness conditions conforming to given quality thresholds. The challenge for this task is twofold: (i) Which (and how many) attributes should be used for the conditions? (ii) Which attribute values should be chosen for the conditions? Previous approaches rely on pre-selected condition attributes or can only discover conditions applying to quality thresholds of 100%. Our approaches were motivated by two application domains: data integration in the life sciences and link discovery for linked open data. We show the efficiency and the benefits of our approaches for use cases in these domains.
The field of machine learning studies algorithms that infer predictive models from data. Predictive models are applicable for many practical tasks such as spam filtering, face and handwritten digit recognition, and personalized product recommendation. In general, they are used to predict a target label for a given data instance. In order to make an informed decision about the deployment of a predictive model, it is crucial to know the model’s approximate performance. To evaluate performance, a set of labeled test instances is required that is drawn from the distribution the model will be exposed to at application time. In many practical scenarios, unlabeled test instances are readily available, but the process of labeling them can be a time- and cost-intensive task and may involve a human expert. This thesis addresses the problem of evaluating a given predictive model accurately with minimal labeling effort. We study an active model evaluation process that selects certain instances of the data according to an instrumental sampling distribution and queries their labels. We derive sampling distributions that minimize estimation error with respect to different performance measures such as error rate, mean squared error, and F-measures. An analysis of the distribution that governs the estimator leads to confidence intervals, which indicate how precise the error estimation is. Labeling costs may vary across different instances depending on certain characteristics of the data. For instance, documents differ in their length, comprehensibility, and technical requirements; these attributes affect the time a human labeler needs to judge relevance or to assign topics. To address this, the sampling distribution is extended to incorporate instance-specific costs. We empirically study conditions under which the active evaluation processes are more accurate than a standard estimate that draws equally many instances from the test distribution. We also address the problem of comparing the risks of two predictive models. The standard approach would be to draw instances according to the test distribution, label the selected instances, and apply statistical tests to identify significant differences. Drawing instances according to an instrumental distribution affects the power of a statistical test. We derive a sampling procedure that maximizes test power when used to select instances, and thereby minimizes the likelihood of choosing the inferior model. Furthermore, we investigate the task of comparing several alternative models; the objective of an evaluation could be to rank the models according to the risk that they incur or to identify the model with lowest risk. An experimental study shows that the active procedure leads to higher test power than the standard test in many application domains. Finally, we study the problem of evaluating the performance of ranking functions, which are used for example for web search. In practice, ranking performance is estimated by applying a given ranking model to a representative set of test queries and manually assessing the relevance of all retrieved items for each query. We apply the concepts of active evaluation and active comparison to ranking functions and derive optimal sampling distributions for the commonly used performance measures Discounted Cumulative Gain and Expected Reciprocal Rank. Experiments on web search engine data illustrate significant reductions in labeling costs.
Developing rich Web applications can be a complex job - especially when it comes to mobile device support. Web-based environments such as Lively Webwerkstatt can help developers implement such applications by making the development process more direct and interactive. Further the process of developing software is collaborative which creates the need that the development environment offers collaboration facilities. This report describes extensions of the webbased development environment Lively Webwerkstatt such that it can be used in a mobile environment. The extensions are collaboration mechanisms, user interface adaptations but as well event processing and performance measuring on mobile devices.
Given a large set of records in a database and a query record, similarity search aims to find all records sufficiently similar to the query record. To solve this problem, two main aspects need to be considered: First, to perform effective search, the set of relevant records is defined using a similarity measure. Second, an efficient access method is to be found that performs only few database accesses and comparisons using the similarity measure. This thesis solves both aspects with an emphasis on the latter. In the first part of this thesis, a frequency-aware similarity measure is introduced. Compared record pairs are partitioned according to frequencies of attribute values. For each partition, a different similarity measure is created: machine learning techniques combine a set of base similarity measures into an overall similarity measure. After that, a similarity index for string attributes is proposed, the State Set Index (SSI), which is based on a trie (prefix tree) that is interpreted as a nondeterministic finite automaton. For processing range queries, the notion of query plans is introduced in this thesis to describe which similarity indexes to access and which thresholds to apply. The query result should be as complete as possible under some cost threshold. Two query planning variants are introduced: (1) Static planning selects a plan at compile time that is used for all queries. (2) Query-specific planning selects a different plan for each query. For answering top-k queries, the Bulk Sorted Access Algorithm (BSA) is introduced, which retrieves large chunks of records from the similarity indexes using fixed thresholds, and which focuses its efforts on records that are ranked high in more than one attribute and thus promising candidates. The described components form a complete similarity search system. Based on prototypical implementations, this thesis shows comparative evaluation results for all proposed approaches on different real-world data sets, one of which is a large person data set from a German credit rating agency.
HPI Future SOC Lab
(2013)
Together with industrial partners Hasso-Plattner-Institut (HPI) is currently establishing a “HPI Future SOC Lab,” which will provide a complete infrastructure for research on on-demand systems. The lab utilizes the latest, multi/many-core hardware and its practical implementation and testing as well as further development. The necessary components for such a highly ambitious project are provided by renowned companies: Fujitsu and Hewlett Packard provide their latest 4 and 8-way servers with 1-2 TB RAM, SAP will make available its latest Business byDesign (ByD) system in its most complete version. EMC² provides high performance storage systems and VMware offers virtualization solutions. The lab will operate on the basis of real data from large enterprises. The HPI Future SOC Lab, which will be open for use by interested researchers also from other universities, will provide an opportunity to study real-life complex systems and follow new ideas all the way to their practical implementation and testing. This technical report presents results of research projects executed in 2011. Selected projects have presented their results on June 15th and October 26th 2011 at the Future SOC Lab Day events.
Für die vorliegende Studie »Qualitative Untersuchung zur Akzeptanz des neuen Personalausweises und Erarbeitung von Vorschlägen zur Verbesserung der Usability der Software AusweisApp« arbeitete ein Innovationsteam mit Hilfe der Design Thinking Methode an der Aufgabenstellung »Wie können wir die AusweisApp für Nutzer intuitiv und verständlich gestalten?« Zunächst wurde die Akzeptanz des neuen Personalausweises getestet. Bürger wurden zu ihrem Wissensstand und ihren Erwartungen hinsichtlich des neuen Personalausweises befragt, darüber hinaus zur generellen Nutzung des neuen Personalausweises, der Nutzung der Online-Ausweisfunktion sowie der Usability der AusweisApp. Weiterhin wurden Nutzer bei der Verwendung der aktuellen AusweisApp beobachtet und anschließend befragt. Dies erlaubte einen tiefen Einblick in ihre Bedürfnisse. Die Ergebnisse aus der qualitativen Untersuchung wurden verwendet, um Verbesserungsvorschläge für die AusweisApp zu entwickeln, die den Bedürfnissen der Bürger entsprechen. Die Vorschläge zur Optimierung der AusweisApp wurden prototypisch umgesetzt und mit potentiellen Nutzern getestet. Die Tests haben gezeigt, dass die entwickelten Neuerungen den Bürgern den Zugang zur Nutzung der Online-Ausweisfunktion deutlich vereinfachen. Im Ergebnis konnte festgestellt werden, dass der Akzeptanzgrad des neuen Personalausweises stark divergiert. Die Einstellung der Befragten reichte von Skepsis bis hin zu Befürwortung. Der neue Personalausweis ist ein Thema, das den Bürger polarisiert. Im Rahmen der Nutzertests konnten zahlreiche Verbesserungspotenziale des bestehenden Service Designs sowohl rund um den neuen Personalausweis, als auch im Zusammenhang mit der verwendeten Software aufgedeckt werden. Während der Nutzertests, die sich an die Ideen- und Prototypenphase anschlossen, konnte das Innovtionsteam seine Vorschläge iterieren und auch verifizieren. Die ausgearbeiteten Vorschläge beziehen sich auf die AusweisApp. Die neuen Funktionen umfassen im Wesentlichen: · den direkten Zugang zu den Diensteanbietern, · umfangreiche Hilfestellungen (Tooltips, FAQ, Wizard, Video), · eine Verlaufsfunktion, · einen Beispieldienst, der die Online-Ausweisfunktion erfahrbar macht. Insbesondere gilt es, den Nutzern mit der neuen Version der AusweisApp Anwendungsfelder für ihren neuen Personalausweis und einen Mehrwert zu bieten. Die Ausarbeitung von weiteren Funktionen der AusweisApp kann dazu beitragen, dass der neue Personalausweis sein volles Potenzial entfalten kann.
Scalable compatibility for embedded real-time components via language progressive timed automata
(2013)
Die korrekte Komposition individuell entwickelter Komponenten von eingebetteten Realzeitsystemen ist eine Herausforderung, da neben funktionalen Eigenschaften auch nicht funktionale Eigenschaften berücksichtigt werden müssen. Ein Beispiel hierfür ist die Kompatibilität von Realzeiteigenschaften, welche eine entscheidende Rolle in eingebetteten Systemen spielen. Heutzutage wird die Kompatibilität derartiger Eigenschaften in einer aufwändigen Integrations- und Konfigurationstests am Ende des Entwicklungsprozesses geprüft, wobei diese Tests im schlechtesten Fall fehlschlagen. Aus diesem Grund wurde eine Zahl an formalen Verfahren Entwickelt, welche eine frühzeitige Analyse von Realzeiteigenschaften von Komponenten erlauben, sodass Inkompatibilitäten von Realzeiteigenschaften in späteren Phasen ausgeschlossen werden können. Existierenden Verfahren verlangen jedoch, dass eine Reihe von Bedingungen erfüllt sein muss, welche von realen Systemen nur schwer zu erfüllen sind, oder aber, die verwendeten Analyseverfahren skalieren nicht für größere Systeme. In dieser Arbeit wird ein Ansatz vorgestellt, welcher auf dem formalen Modell des Timed Automaton basiert und der keine Bedingungen verlangt, die von einem realen System nur schwer erfüllt werden können. Der in dieser Arbeit vorgestellte Ansatz enthält ein Framework, welches eine modulare Analyse erlaubt, bei der ausschließlich miteinender kommunizierende Komponenten paarweise überprüft werden müssen. Somit wird eine skalierbare Analyse von Realzeiteigenschaften ermöglicht, die keine Bedingungen verlangt, welche nur bedingt von realen Systemen erfüllt werden können.