004 Datenverarbeitung; Informatik
Refine
Document Type
- Article (2)
- Monograph/Edited Volume (2)
Is part of the Bibliography
- yes (4)
Keywords
- Activity-oriented Optimization (1)
- BPM (1)
- BPMN (1)
- Batchverarbeitung (1)
- Business Process Management (1)
- Case management (1)
- Compliance checking (1)
- Data Modeling (1)
- Data-centric (1)
- Datenmodellierung (1)
Enacting business processes in process engines requires the coverage of control flow, resource assignments, and process data. While the first two aspects are well supported in current process engines, data dependencies need to be added and maintained manually by a process engineer. Thus, this task is error-prone and time-consuming. In this report, we address the problem of modeling processes with complex data dependencies, e.g., m:n relationships, and their automatic enactment from process models. First, we extend BPMN data objects with few annotations to allow data dependency handling as well as data instance differentiation. Second, we introduce a pattern-based approach to derive SQL queries from process models utilizing the above mentioned extensions. Therewith, we allow automatic enactment of data-aware BPMN process models. We implemented our approach for the Activiti process engine to show applicability.
Business processes are often specified in descriptive or normative models. Both types of models should adhere to internal and external regulations, such as company guidelines or laws. Employing compliance checking techniques, it is possible to verify process models against rules. While traditionally compliance checking focuses on well-structured processes, we address case management scenarios. In case management, knowledge workers drive multi-variant and adaptive processes. Our contribution is based on the fragment-based case management approach, which splits a process into a set of fragments. The fragments are synchronized through shared data but can, otherwise, be dynamically instantiated and executed. We formalize case models using Petri nets. We demonstrate the formalization for design-time and run-time compliance checking and present a proof-of-concept implementation. The application of the implemented compliance checking approach to a use case exemplifies its effectiveness while designing a case model. The empirical evaluation on a set of case models for measuring the performance of the approach shows that rules can often be checked in less than a second.
Die Automatisierung von Geschäftsprozessen unterstützt Unternehmen, die Ausführung ihrer Prozesse effizienter zu gestalten. In existierenden Business Process Management Systemen, werden die Instanzen eines Prozesses völlig unabhängig voneinander ausgeführt. Jedoch kann das Synchronisieren von Instanzen mit ähnlichen Charakteristiken wie z.B. den gleichen Daten zu reduzierten Ausführungskosten führen. Zum Beispiel, wenn ein Onlinehändler zwei Bestellungen vom selben Kunden mit der gleichen Lieferanschrift erhält, können diese zusammen verpackt und versendet werden, um Versandkosten zu sparen. In diesem Papier verwenden wir Konzepte aus dem Datenbankbereich und führen Datensichten für Geschäftsprozesse ein, um Instanzen zu identifizieren, welche synchronisiert werden können. Auf Grundlage der Datensichten führen wir das Konzept der Batch-Regionen ein. Eine Batch-Region ermöglicht eine kontext-bewusste Instanzen-Synchronisierung über mehrere verbundene Aktivitäten. Das eingeführte Konzept wird mit einer Fallstudie evaluiert, bei der ein Kostenvergleich zwischen der normalen Prozessausführung und der Batchverarbeitung durchgeführt wird.
As resources are valuable assets, organizations have to decide which resources to allocate to business process tasks in a way that the process is executed not only effectively but also efficiently. Traditional role-based resource allocation leads to effective process executions, since each task is performed by a resource that has the required skills and competencies to do so. However, the resulting allocations are typically not as efficient as they could be, since optimization techniques have yet to find their way in traditional business process management scenarios. On the other hand, operations research provides a rich set of analytical methods for supporting problem-specific decisions on resource allocation. This paper provides a novel framework for creating transparency on existing tasks and resources, supporting individualized allocations for each activity in a process, and the possibility to integrate problem-specific analytical methods of the operations research domain. To validate the framework, the paper reports on the design and prototypical implementation of a software architecture, which extends a traditional process engine with a dedicated resource management component. This component allows us to define specific resource allocation problems at design time, and it also facilitates optimized resource allocation at run time. The framework is evaluated using a real-world parcel delivery process. The evaluation shows that the quality of the allocation results increase significantly with a technique from operations research in contrast to the traditional applied rule-based approach.