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Wir wollen mit der folgenden Analyse am Beispiel der Bürger-Verwaltungs-Kommunikation verdeutlichen, daß sich die Anwendung linguistischer Beschreibungsverfahren bei der Interpretation von Texten — in diesem Fall von gesprochenen Texten, die den Erfahrungsbereich der Schüler betreffen — als hilfreich erweisen kann. Sie kann dazu beitragen, in der Praxis immer wieder erlebte Kommunikationsprozesse und darin auftretende Verständigungsprobleme besser zu durchschauen und damit auf eigenes Handeln in diesen Prozessen vorzubereiten.
Meine empirische Analyse von w-Fragen im Kontext von Frage-Antwort-Sequenzen aus natürlichen informellen Alltagsgesprächen resultiert in der Dekomponierung der konversationeilen Frage in ihre für die Produktion und Interpretation der damit vollzogenen Aktivität konstitutiven Merkmale. Diese stammen aus vier autonomen Signalisierungssystemen: (1) syntaktische Struktur, (2) semantische Beziehung zum Vorgängerturn, (3) prosodische Struktur und (4) die Antwort im Folgetum. Aktivitätstyp-unterscheidende Strukturen aus diesen vier Systemen werden in Kookkurrenz miteinander verwendet zur Herstellung und Signalisierung jeweils spezifischer Aktivitätstypen mit jeweils unterschiedlichen sequentiellen Implikationen im Hinblick auf die spezifische konditionell relevante Antwort im Folgeturn. Meine Analyse zeigt, daß einige in der Linguistik bisher i.d.R. unhinterfragt vorausgesetzte Annahmen zum Zusammenhang von Grammatik und Prosodie bzw. Intonation nicht haltbar sind. Intonation steht nicht in einer systematischen Beziehung zu Satztypen bzw. Satzmodi und auch nicht zu bisher oft herangezogenen pragmatischen "Verlegenheitskategorien" wie 'Höflichkeit' o.a. Vielmehr muß Prosodie als unabhängiges Signalisierungssystem betrachtet werden, aus dem Interaktionspartner Strukturen frei auswählen, um diese auf interaktiver Ebene in Kookkurrenz mit anderen Signalen als aktivitätstyp-unterscheidende Merkmale zur Herstellung interaktiv unterschiedlicher Fragetypen zu verwenden.
Inhalt: 1 Einleitung 2 Zum Sprechstil Umgangssprache als Bezugsstil 3 Gesprächssteuerung: thematische Steuerung von Sachverhaltsdarstellungen 3.1 Gesprächssteuerung gegenüber Hörern 3.2 Gesprächssteuerung gegenüber Experten 4 Stilwechsel 4.1 Stilwechsel gegenüber Hörern 4.2 Stilwechsel gegenüber Experten 5 Pragmatische Konsequenzen
Inhalt: 1. Einleitung 2. Präferenzstrukturen bei der Behandlung von Verständigungsproblemen 2.1. Selbstzuschreibung vor Fremdzuschreibung 2.2. Selbstzugeschriebene Verstehensprobleme: Referenzprobleme vor lokalen Bedeutungsverstehensproblemen vor lokalen Erwartungsproblemen 2.3. Fremdzugeschriebene Probleme: "Wortverwechslungen" vor "Irrtümern" vor Inferenz- oder Erwartungsproblemen 3. Das Imagekonzept als Erklärung: Präferenzen für die Wahrung und Pflege des Selbst- und des Fremd-Image
Inhalt: 1 Einleitung 2 Datengrundlage für die vorliegende Fallstudie :Erstkontaktgespräche im Vergleich 2.1 Vorbemerkungen 2.2 Präsentation der Vergleichs-Gespräche 3 Vergleichende Analyse der Gespräche 3.1 Die Gesprächseröffnung und der Beginn der Anliegensbehandlung im Vergleich 3.2 Themenentwicklung und Fokussierungsabfolge im Vergleich 4 Fazit
Sequences from natural conversations, which are in ethnomethodological conversational analysis analyzed as "other-initiated self-repair", are here described as sequences in which participants manifest and treat local problems of understanding. This approach, which takes participants' perspectives into account, shows that these sequences have a detailed internal structure: - Participants use different types of problem manifestation to signal different types of problems of understanding; syntactic and prosodic cues are used as type-differentiating devices in problem manifestation; for different types of problems different assumptions with respect to the degree of reciprocity can be reconstructed as underlying problem manifestation and problem treatment. - There is a relation of conditional relevance holding between specific types of problem manifestation and specific types of problem treatment. - Problem types are ordered in relation to each other in terms of preference structures. Thus, an analysis which takes participants' perspectives into account and which looks more closely at linguistic signalling cues allows to differentiate between various types of internal structures within so-called repair sequences.
After a review of previous work on the prosody of emotional involvement, data extracts from natural conversations are analyzed in order to argue for the constitution of an 'emphatic (speech) style', which linguistic devices are used to signal heightened emotive involvement. Participants use prosodic cues, in co-occurrence with syntactic and lexical cues, to contextualize turn-constructional units as 'emphatic'. Only realizations of prosodic categories that are marked in relation to surrounding uses of these categories have the power to contextualize units as displaying 'more-than-normal involvement'. In the appropriate context, and in cooccurrence with syntactic and lexical cues and sequential position, the context-sensitive interpretation of this involvement is 'emphasis'. Prosodic marking is used in addition to various unmarked cues that signal and constitute different activity types in conversation. Emphatic style highlights and reinforms particular conversational activities, and makes certain types of recipient responses locally relevant. In particular, switches from non-emphatic to emphatic style are used to contextualize 'peaks of involvement' or 'climaxes' in story-telling. These are shown in the paper to be 'staged' by speakers and treated by recipients as marked activities calling for displays of alignment with respect to the matter at hand. Signals of emphasis are deployable as techniques for locally organizing demonstrations of shared understanding and participant reciprocity in conversational interaction.
Inhalt: 1. Einleitung 2. Zur jüngeren Forschungsgeschichte 3. Analyse der Voranstellungen vor den Satz im Deutschen 3.1. Struktur der Voranstellungen vor den Satz 3.1.1. Linksversetzung 3.1.2. ,Freies Thema' 3.1.3. Das Problem der sauberen Abgrenzung der beiden Konstruktionen 3.2. Funktionen der Voranstellungen 3.2.1. Linksversetzungen 3.2.2. Freie Themen 3.2.3. Von der erwartbaren Verwendung „abweichende Fälle" 4. Fazit
Einleitung
(1997)
Discourse style
(1997)
Introduction
(1996)
On the basis of our data from telephone and face-to-face conversations between adolescent girls and young women of ethnic Turkish background who live in Berlin, we will describe some characteristic structures of the ethnic style of speaking that is called 'Turkendeutsch', 'Turkenslang', 'Kanak sprak' or the like. In our data, this style of speaking is not deployed throughout the speakers' conversations, butonly in particular turns and turn-constructional units (TCUs). The utterances most typical of this style exhibit specific combinations of syntactic and prosodic features that are unusual for colloquial and/or regionalized varieties of German. Among the structures recurrently found are specific kinds of pre- and post-positioned constituents before and after their 'host' sentences, the separation of turn-constructional units into very short prosodic units, the deployment of both lexical stress as well as utterance accentuation as a resource for stylistic variation, and the constitution of particular rhythmic patterns. In our paper, we will discuss some of these structures and show how they arc used its a resource to achieve particular tasks in conversational interaction.
Communicative Style
(1999)
Communicative style
(2009)
Lists as embedded structures and the prosody of list construction as an interactional resource
(2007)
After giving an overview of the treatment of lists in the literature, I describe lists in German talk-in- interaction. I show that, apart from the preference for three-part lists described by Jefferson (1990), lists are embedded in a larger three-component structure that the list is the middle part of. For lists proper, I suggest to differentiate between closed and open lists that are produced with different kinds of practices. It is the prosody that is used to suggest the list as made up of a closed or an open number of list items, irrespective of its syntactic embedding. I then concentrate on open lists, in particular their intonation. Open lists may be produced with different kinds of, albeit similar, intonation contours. But it is not so much the particular intonation contour that is constitutive of lists, but a variety of similar contours plus the repetition of the chosen contour for at least some or even all of the list items. Furthermore, intonation is deployed to suggest the interpretation of a potential final list item as either a designed list completer or as another designed item of the list. The design of this final list item as a completer or as another list item is used as a practice to signal the non-completion or completion of the list proper. But even after completing the list proper, the larger three-component structure also has to be closed in order to embed and accommodate the list into the surrounding sequential interaction. For the analysis of the practices of list construction I am concentrating on the role of prosody, especially intonation, giving evidence to show that intonation is indeed one of the methodically used constitutive cues that makes the production and structuring of lists recognizable for recipients.
This paper reports on some recent work on affectivity, or emotive involvement, in conversational storytelling. After presenting the approach, some case studies of the display and management of affectivity in storytelling in telephone and face-to-face conversations are presented. The analysis reconstructs the display and handling of affectivity by both storyteller and story recipient. In particular, I describe the following kinds of resources: the verbal and segmental display: Rhetorical, lexico-semantic, syntactic, phonetic-phonological resources; the prosodic and suprasegmentalvocal display: Resources from the realms of prosody and voice quality; visual or "multimodal" resources from the realms of body posture and its changes, head movements, gaze, and hand movements and gestures. It is shown that the display of affectivity is organized in orderly ways in sequences of storytelling in conversation. I reconstruct (a) how verbal, vocal and visual cues are deployed in co-occurrence in order to make affectivity in general and specific affects in particular interpretable for the recipient and (b) how in turn the recipient responds and takes up the displayed affect. As a result, affectivity is shown to be managed by teller and recipient in storytelling sequences in conversation, involving both the reporting of affects from the story world as well as the negotiation of in-situ affects in the here-and-now of the storytelling situation.
The paper investigates cases in which the recipients' affiliation with the speaker's affect in telling a complaint story is not (or not only) expressed through assessments or shorter comments or response cries but (also) through tellings of a complaint story of their own. After first complaint stories, next speakers may continue with similar or contrasting second or subsequent stories, in order to accomplish affiliation with the prior speaker's story and affective stance. Similar stories are contextualized as such with similar footings or similar embodiments; contrasting stories are contextualized as such with other footings and/or other embodiments. Nevertheless, not all subsequent stories are receipted as affiliative: the study of a deviant case shows how a subsequent story can be produced and treated as disaffiliative.