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As digital media infiltrate an increasingly greater proportion of our lives, concern about the possibility of various forms of technology addictions has emerged. For technology addiction, researchers have developed a variety of self-reported scales in areas such as Internet, smartphones, videogames, social network sites (SNS) or television. However, no uniform criteria or definition exists for technology addiction. Utilized dimensions of technology addiction, to measure specific outcomes, lack a conceptual standard. Therefore, linkages between technology areas dimensions have not been examined in a broader way by the research community, in order to develop a uniform technology addiction scale.
In this regard, firstly, a theoretical model was developed in order to extract common technology dimensions. Secondly, a systematic literature review in the areas of Internet, smartphone, video games and SNS was conducted in order to extract the dimensions used. To identify relevant studies, nine databases (GoogleScholar, ScienceDirect, PubMed, EmeraldInsight, Wiley, SpringerLink, ACM, iEEE and JSTOR) were searched, producing 4698 results, and 50 studies met the inclusion criteria. Thirdly, the developed theoretical model was utilized in order to determine the dimension in each of the identified scales.
Based on analysis of the dimensional distributions, the findings suggest that there are common dimensions across areas of technology such as “compulsive use” and “negative outcomes” but also differences in dimensions across areas such as “social comfort” and “mood regulation”, which are more used in the area of SNS. Moreover, new dimensions such as “cognitive absorption” or “utility and function loss" for technology addiction were extracted, which should be considered as these have not yet been researched in a broader way. In addition, no gold standard for the conceptual criteria or definition for technology addiction has been developed yet.
Increasingly, research attention is being afforded to various forms of problematic media use. Despite ongoing conceptual, theoretical, and empirical debates, a large number of retrospective self-report scales have been produced to ostensibly measure various classes of such behaviour. These scales are typically based on a variety of theoretical and diagnostic frameworks. Given current conceptual ambiguities, building on previous studies, we evaluated the dimensional structure of 50 scales targeting the assessment of supposedly problematic behaviours in relation to four technologies: Internet, smartphones, video games, and social network sites. We find that two dimensions (‘compulsive use’ and ‘negative outcomes’) account for over 50% of all scale-items analysed. With a median of five dimensions, on average, scales have considered fewer dimensions than various proposed diagnostic criteria and models. No relationships were found between the number of items in a scale and the number of dimensions, or the technology category and the dimensional structure. The findings indicate, firstly, that a majority of scales place an inordinate emphasis on some dimensions over others and, secondly, that despite differences in the items presented, at a dimensional level, there exists a high degree of similarity between scales. These findings highlight shortcomings in existing scales and underscore the need to develop more sophisticated conceptions and empirical tools to understand possible problematic interactions with various digital technologies.
Enterprise Resource Planning (ERP) system customization is often necessary because companies have unique processes that provide their competitive advantage. Despite new technological advances such as cloud computing or model-driven development, technical ERP customization options are either outdated or ambiguously formulated in the scientific literature. Using a systematic literature review (SLR) that analyzes 137 definitions from 26 papers, the result is an analysis and aggregation of technical customization types by providing clearance and aligning with future organizational needs. The results show a shift from ERP code modification in on-premises systems to interface and integration customization in cloud ERP systems, as well as emerging technological opportunities as a way for customers and key users to perform system customization. The study contributes by providing a clear understanding of given customization types and assisting ERP users and vendors in making customization decisions.