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Business process models are abstractions of concrete operational procedures that occur in the daily business of organizations. To cope with the complexity of these models, business process model abstraction has been introduced recently. Its goal is to derive from a detailed process model several abstract models that provide a high-level understanding of the process. While techniques for constructing abstract models are reported in the literature, little is known about the relationships between process instances and abstract models. In this paper we show how the state of an abstract activity can be calculated from the states of related, detailed process activities as they happen. The approach uses activity state propagation. With state uniqueness and state transition correctness we introduce formal properties that improve the understanding of state propagation. Algorithms to check these properties are devised. Finally, we use behavioral profiles to identify and classify behavioral inconsistencies in abstract process models that might occur, once activity state propagation is used.
Business process management experiences a large uptake by the industry, and process models play an important role in the analysis and improvement of processes. While an increasing number of staff becomes involved in actual modeling practice, it is crucial to assure model quality and homogeneity along with providing suitable aids for creating models. In this paper we consider the problem of offering recommendations to the user during the act of modeling. Our key contribution is a concept for defining and identifying so-called action patterns - chunks of actions often appearing together in business processes. In particular, we specify action patterns and demonstrate how they can be identified from existing process model repositories using association rule mining techniques. Action patterns can then be used to suggest additional actions for a process model. Our approach is challenged by applying it to the collection of process models from the SAP Reference Model.
Business process management aims at capturing, understanding, and improving work in organizations. The central artifacts are process models, which serve different purposes. Detailed process models are used to analyze concrete working procedures, while high-level models show, for instance, handovers between departments. To provide different views on process models, business process model abstraction has emerged. While several approaches have been proposed, a number of abstraction use case that are both relevant for industry and scientifically challenging are yet to be addressed. In this paper we systematically develop, classify, and consolidate different use cases for business process model abstraction. The reported work is based on a study with BPM users in the health insurance sector and validated with a BPM consultancy company and a large BPM vendor. The identified fifteen abstraction use cases reflect the industry demand. The related work on business process model abstraction is evaluated against the use cases, which leads to a research agenda.
Companies strive to improve their business processes in order to remain competitive. Process mining aims to infer meaningful insights from process-related data and attracted the attention of practitioners, tool-vendors, and researchers in recent years. Traditionally, event logs are assumed to describe the as-is situation. But this is not necessarily the case in environments where logging may be compromised due to manual logging. For example, hospital staff may need to manually enter information regarding the patient’s treatment. As a result, events or timestamps may be missing or incorrect. In this paper, we make use of process knowledge captured in process models, and provide a method to repair missing events in the logs. This way, we facilitate analysis of incomplete logs. We realize the repair by combining stochastic Petri nets, alignments, and Bayesian networks. We evaluate the results using both synthetic data and real event data from a Dutch hospital.
Die Automatisierung von Geschäftsprozessen unterstützt Unternehmen, die Ausführung ihrer Prozesse effizienter zu gestalten. In existierenden Business Process Management Systemen, werden die Instanzen eines Prozesses völlig unabhängig voneinander ausgeführt. Jedoch kann das Synchronisieren von Instanzen mit ähnlichen Charakteristiken wie z.B. den gleichen Daten zu reduzierten Ausführungskosten führen. Zum Beispiel, wenn ein Onlinehändler zwei Bestellungen vom selben Kunden mit der gleichen Lieferanschrift erhält, können diese zusammen verpackt und versendet werden, um Versandkosten zu sparen. In diesem Papier verwenden wir Konzepte aus dem Datenbankbereich und führen Datensichten für Geschäftsprozesse ein, um Instanzen zu identifizieren, welche synchronisiert werden können. Auf Grundlage der Datensichten führen wir das Konzept der Batch-Regionen ein. Eine Batch-Region ermöglicht eine kontext-bewusste Instanzen-Synchronisierung über mehrere verbundene Aktivitäten. Das eingeführte Konzept wird mit einer Fallstudie evaluiert, bei der ein Kostenvergleich zwischen der normalen Prozessausführung und der Batchverarbeitung durchgeführt wird.
Contents: Artem Polyvanny, Sergey Smirnow, and Mathias Weske The Triconnected Abstraction of Process Models 1 Introduction 2 Business Process Model Abstraction 3 Preliminaries 4 Triconnected Decomposition 4.1 Basic Approach for Process Component Discovery 4.2 SPQR-Tree Decomposition 4.3 SPQR-Tree Fragments in the Context of Process Models 5 Triconnected Abstraction 5.1 Abstraction Rules 5.2 Abstraction Algorithm 6 Related Work and Conclusions
Process models specify behavioral execution constraints between activities as well as between activities and data objects. A data object is characterized by its states and state transitions represented as object life cycle. For process execution, all behavioral execution constraints must be correct. Correctness can be verified via soundness checking which currently only considers control flow information. For data correctness, conformance between a process model and its object life cycles is checked. Current approaches abstract from dependencies between multiple data objects and require fully specified process models although, in real-world process repositories, often underspecified models are found. Coping with these issues, we introduce the concept of synchronized object life cycles and we define a mapping of data constraints of a process model to Petri nets extending an existing mapping. Further, we apply the notion of weak conformance to process models to tell whether each time an activity needs to access a data object in a particular state, it is guaranteed that the data object is in or can reach the expected state. Then, we introduce an algorithm for an integrated verification of control flow correctness and weak data conformance using soundness checking.
Data in business processes
(2011)
Prozesse und Daten sind gleichermaßen wichtig für das Geschäftsprozessmanagement. Prozessdaten sind dabei insbesondere im Kontext der Automatisierung von Geschäftsprozessen, dem Prozesscontrolling und der Repräsentation der Vermögensgegenstände von Organisationen relevant. Es existieren viele Prozessmodellierungssprachen, von denen jede die Darstellung von Daten durch eine fest spezifizierte Menge an Modellierungskonstrukten ermöglicht. Allerdings unterscheiden sich diese Darstellungenund damit der Grad der Datenmodellierung stark untereinander. Dieser Report evaluiert verschiedene Prozessmodellierungssprachen bezüglich der Unterstützung von Datenmodellierung. Als einheitliche Grundlage entwickeln wir ein Framework, welches prozess- und datenrelevante Aspekte systematisch organisiert. Die Kriterien legen dabei das Hauptaugenmerk auf die datenrelevanten Aspekte. Nach Einführung des Frameworks vergleichen wir zwölf Prozessmodellierungssprachen gegen dieses. Wir generalisieren die Erkenntnisse aus den Vergleichen und identifizieren Cluster bezüglich des Grades der Datenmodellierung, in welche die einzelnen Sprachen eingeordnet werden.