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Foreword
(2018)
Comparatice methods B
(2020)
Purpose
The purpose of this paper is to discuss different approaches of performance measurement and benchmarking as reflexive institutions for local governments in England, Germany and Sweden from a comparative perspective.
Design/methodology/approach
These three countries have been selected because they represent typical (most different) cases of European local government systems and reforms. The existing theories on institutional reflexivity point to the potential contribution of benchmarking to public sector innovation and organizational learning. Based on survey findings, in-depth case studies, interviews and document analyses in these three countries, the paper addresses the major research question as to what extent and why benchmarking regimes vary across countries. It derives hypotheses about the impacts of benchmarking on institutional learning and innovation.
Findings
The outcomes suggest that the combination of three key features of benchmarking, namely - obligation, sanctions and benchmarking authority - in conjunction with country-specific administrative context conditions and local actor constellations - influences the impact of benchmarking as a reflexive institution.
Originality/value
It is shown in the paper that compulsory benchmarking on its own does not lead to reflexivity and learning, but that there is a need for autonomy and leeway for local actors to cope with benchmarking results. These findings are relevant because policy makers must decide upon the specific governance mix of benchmarking exercises taking their national and local contexts into account if they want them to promote institutional learning and innovation.
Digital government constitutes the most important trend of post-NPM reforms at the local level. Based on the results of a research project on local one-stop shops, this article analyses the current state of digitalization in German local authorities. The authors explain the hurdles of implementation as well as the impact on staff members and citizens, providing explanations and revealing general interrelations between institutional changes, impacts, and context factors of digital transformation.
The study of subnational and local government systems and reforms has become an increasingly salient topic in comparative public administration. In many European countries, policy implementation, the execution of public tasks and the delivery of services to citizens are largely carried out by local governments, which, at the same time, have been subjected to multiple reforms and sometimes comprehensive institutional re-organizations. This chapter discusses analytical key concepts and outcomes of the comparative study of local governments and local government reforms. It outlines frameworks and analytical tools to capture the variety of institutional settings and developments at the local level of government. It provides an introduction into crucial comparative dimensions, such as functional, territorial and political profiles of local governments, and analyses current reform approaches and outcomes based on recent empirical findings. Finally, the chapter addresses salient issues to be taken up in future comparative studies about local government.
This chapter addresses the role of evaluation of and in public administration. We focus on two analytical key dimensions: a) the provider of the evaluation and b) the subject of the evaluation. Four major types of evaluation are distinguished: (1) external institutional evaluation, (2) internal institutional evaluation, (3) external evaluation of administrative action/results, (4) internal evaluation of administrative action/results. Type 1 and 2 refer to evaluation of administrative structures and processes as the subject of administrative reform. Type 3 and 4 represent different versions of evaluation in public administration, because the subject is administrative action and its outputs. The chapter highlights salient approaches and organizational settings of evaluation and provides insights into the institutionalization of an evaluation function in public administration. Finally, the chapter draws lessons regarding strengths and potentials but also remaining weaknesses and challenges of evaluation of and in public administration.
Over the last decades, Better Regulation has become a major reform topic at the federal and—in some cases—also at the Länder level. Although the debate about improving regulatory quality and reducing unnecessary burdens created by bureaucracy and red tape date back to the 1960s and 1970s, the introduction by law in 2006 of a new independent institutionalised body for regulatory control at the federal level of government has brought a new quality to the discourse and practice of Better Regulation in Germany. This chapter introduces the basic features of the legislative process at the federal level in Germany, addresses the issue of Better Regulation and outlines the role of the National Regulatory Control Council (Nationaler Normenkontrollrat—NKR) as a ‘watchdog’ for compliance costs, red tape and regulatory impacts.