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Previous research offers equivocal results regarding the effect of
social networking site use on individuals’ self-esteem. We con-
duct a systematic literature review to examine the existing litera-
ture and develop a theoretical framework in order to classify the
results. The framework proposes that self-esteem is affected by
three distinct processes that incorporate self-evaluative informa-
tion: social comparison processes, social feedback processing,
and self-reflective processes. Due to particularities of the social
networking site environment, the accessibility and quality of self-
evaluative information is altered, which leads to online-specific
effects on users’ self-esteem. Results of the reviewed studies
suggest that when a social networking site is used to compare
oneself with others, it mostly results in decreases in users’ self-
esteem. On the other hand, receiving positive social feedback
from others or using these platforms to reflect on one’s own self is
mainly associated with benefits for users’ self-esteem.
Nevertheless, inter-individual differences and the specific activ-
ities performed by users on these platforms should be considered
when predicting individual effects.
Since the beginning of the recent global refugee crisis, researchers have been tackling many of its associated aspects, investigating how we can help to alleviate this crisis, in particular, using ICTs capabilities. In our research, we investigated the use of ICT solutions by refugees to foster the social inclusion process in the host community. To tackle this topic, we conducted thirteen interviews with Syrian refugees in Germany. Our findings reveal different ICT usages by refugees and how these contribute to feeling empowered. Moreover, we show the sources of empowerment for refugees that are gained by ICT use. Finally, we identified the two types of social inclusion benefits that were derived from empowerment sources. Our results provide practical implications to different stakeholders and decision-makers on how ICT usage can empower refugees, which can foster the social inclusion of refugees, and what should be considered to support them in their integration effort.
Algorithmic management
(2022)