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Lifelong learning plays an increasingly important role in many societies. Technology is changing faster than ever and what has been important to learn today, may be obsolete tomorrow. The role of informal programs is becoming increasingly important. Particularly, Massive Open Online Courses have become popular among learners and instructors. In 2008, a group of Canadian education enthusiasts started the first Massive Open Online Courses or MOOCs to prove their cognitive theory of Connectivism. Around 2012, a variety of American start-ups redefined the concept of MOOCs. Instead of following the connectivist doctrine they returned to a more traditional approach. They focussed on video lecturing and combined this with a course forum that allowed the participants to discuss with each other and the teaching team. While this new version of the concept was enormously successful in terms of massiveness—hundreds of thousands of participants from all over the world joined the first of these courses—many educators criticized the re-lapse to the cognitivist model. In the early days, the evolving platforms often did not have more features than a video player, simple multiple-choice quizzes, and the course forum. It soon became a major interest of research to allow the scaling of more modern approaches of learning and teaching for the massiveness of these courses. Hands-on exercises, alternative forms of assessment, collaboration, and teamwork are some of the topics on the agenda. The insights provided by cognitive and pedagogical theories, however, do not necessarily always run in sync with the needs and the preferences of the majority of participants. While the former promote action-learning, hands-on-learning, competence-based-learning, project-based-learning, team-based-learning as the holy grail, many of the latter often rather prefer a more laid-back style of learning, sometimes referred to as edutainment. Obviously, given the large numbers of participants in these courses, there is not just one type of learners. Participants are not a homogeneous mass but a potpourri of individuals with a wildly heterogeneous mix of backgrounds, previous knowledge, familial and professional circumstances, countries of origin, gender, age, and so on. For the majority of participants, a full-time job and/or a family often just does not leave enough room for more time intensive tasks, such as practical exercises or teamwork. Others, however, particularly enjoy these hands-on or collaborative aspects of MOOCs. Furthermore, many subjects particularly require these possibilities and simply cannot be taught or learned in courses that lack collaborative or hands-on features. In this context, the thesis discusses how team assignments have been implemented on the HPI MOOC platform. During the recent years, several experiments have been conducted and a great amount of experience has been gained by employing team assignments in courses in areas, such as Object-Oriented Programming, Design Thinking, and Business Innovation on various instances of this platform: openHPI, openSAP, and mooc.house
Organizations continue building virtual working teams (Teleworkers) to become more dynamic as part of their strategic innovation, with great benefits to individuals, business and society. However, during such transformations it is important to note that effective knowledge communication is particularly difficult in distributed environments as well as in non-interactive settings, because the interlocutors cannot use gestures or mimicry and have to adapt their expressions without receiving any feedback, which may affect the creation of tacit knowledge. Collective Intelligence appears to be an encouraging alternative for creating knowledge. However, in this scenario it faces an important goal to be achieved, as the degree of ability of two or more individuals increases with the need to overcome barriers through the aggregation of separately processed information, whereby all actors follow similar conditions to participate in the collective. Geographically distributed organizations have the great challenge of managing people’s knowledge, not only to keep operations running, but also to promote innovation within the organization in the creation of new knowledge. The management of knowledge from Collective Intelligence represents a big difference from traditional methods of information allocation, since managing Collective Intelligence poses new requirements. For instance, semantic analysis has to merge information, coming both from the content itself and the social/individual context, and in addition, the social dynamics that emerge online have to be taken into account. This study analyses how knowledge-based organizations working with decentralized staff may need to consider the cognitive styles and social behaviors of individuals participating in their programs to effectively manage knowledge in virtual settings. It also proposes assessment taxonomies to analyze online comportments at the levels of the individual and community, in order to successfully identify characteristics to help evaluate higher effectiveness of communication. We aim at modeling measurement patterns to identify effective ways of interaction of individuals, taking into consideration their cognitive and social behaviors.