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Bad governance causes economic, social, developmental and environmental problems in many developing countries. Developing countries have adopted a number of reforms that have assisted in achieving good governance. The success of governance reform depends on the starting point of each country – what institutional arrangements exist at the out-set and who the people implementing reforms within the existing institutional framework are. This dissertation focuses on how formal institutions (laws and regulations) and informal institutions (culture, habit and conception) impact on good governance. Three characteristics central to good governance - transparency, participation and accountability are studied in the research.
A number of key findings were: Good governance in Hanoi and Berlin represent the two extremes of the scale, while governance in Berlin is almost at the top of the scale, governance in Hanoi is at the bottom. Good governance in Hanoi is still far from achieved. In Berlin, information about public policies, administrative services and public finance is available, reliable and understandable. People do not encounter any problems accessing public information. In Hanoi, however, public information is not easy to access. There are big differences between Hanoi and Berlin in the three forms of participation. While voting in Hanoi to elect local deputies is formal and forced, elections in Berlin are fair and free. The candidates in local elections in Berlin come from different parties, whereas the candidacy of local deputies in Hanoi is thoroughly controlled by the Fatherland Front. Even though the turnout of voters in local deputy elections is close to 90 percent in Hanoi, the legitimacy of both the elections and the process of representation is non-existent because the local deputy candidates are decided by the Communist Party.
The involvement of people in solving local problems is encouraged by the government in Berlin. The different initiatives include citizenry budget, citizen activity, citizen initiatives, etc. Individual citizens are free to participate either individually or through an association.
Lacking transparency and participation, the quality of public service in Hanoi is poor. Citizens seldom get their services on time as required by the regulations. Citizens who want to receive public services can bribe officials directly, use the power of relationships, or pay a third person – the mediator ("Cò" - in Vietnamese).
In contrast, public service delivery in Berlin follows the customer-orientated principle. The quality of service is high in relation to time and cost. Paying speed money, bribery and using relationships to gain preferential public service do not exist in Berlin.
Using the examples of Berlin and Hanoi, it is clear to see how transparency, participation and accountability are interconnected and influence each other. Without a free and fair election as well as participation of non-governmental organisations, civil organisations, and the media in political decision-making and public actions, it is hard to hold the Hanoi local government accountable.
The key differences in formal institutions (regulative and cognitive) between Berlin and Hanoi reflect the three main principles: rule of law vs. rule by law, pluralism vs. monopoly Party in politics and social market economy vs. market economy with socialist orientation.
In Berlin the logic of appropriateness and codes of conduct are respect for laws, respect of individual freedom and ideas and awareness of community development. People in Berlin take for granted that public services are delivered to them fairly. Ideas such as using money or relationships to shorten public administrative procedures do not exist in the mind of either public officials or citizens.
In Hanoi, under a weak formal framework of good governance, new values and norms (prosperity, achievement) generated in the economic transition interact with the habits of the centrally-planned economy (lying, dependence, passivity) and traditional values (hierarchy, harmony, family, collectivism) influence behaviours of those involved.
In Hanoi “doing the right thing” such as compliance with law doesn’t become “the way it is”.
The unintended consequence of the deliberate reform actions of the Party is the prevalence of corruption. The socialist orientation seems not to have been achieved as the gap between the rich and the poor has widened.
Good governance is not achievable if citizens and officials are concerned only with their self-interest. State and society depend on each other. Theoretically to achieve good governance in Hanoi, institutions (formal and informal) able to create good citizens, officials and deputies should be generated. Good citizens are good by habit rather than by nature.
The rule of law principle is necessary for the professional performance of local administrations and People’s Councils. When the rule of law is applied consistently, the room for informal institutions to function will be reduced.
Promoting good governance in Hanoi is dependent on the need and desire to change the government and people themselves. Good governance in Berlin can be seen to be the result of the efforts of the local government and citizens after a long period of development and continuous adjustment.
Institutional transformation is always a long and complicated process because the change in formal regulations as well as in the way they are implemented may meet strong resistance from the established practice. This study has attempted to point out the weaknesses of the institutions of Hanoi and has identified factors affecting future development towards good governance. But it is not easy to determine how long it will take to change the institutional setting of Hanoi in order to achieve good governance.
Mit der Liberalisierung des Strommarkts, den unsicheren Aussichten in der Klimapolitik und stark schwankenden Preisen bei Brennstoffen, Emissionsrechten und Kraftwerkskomponenten hat bei Kraftwerksinvestitionen das Risikomanagement an Bedeutung gewonnen. Dies äußert sich im vermehrten Einsatz probabilistischer Verfahren. Insbesondere bei regulativen Risiken liefert der klassische, häufigkeitsbasierte Wahrscheinlichkeitsbegriff aber keine Handhabe zur Risikoquantifizierung. In dieser Arbeit werden Kraftwerksinvestitionen und -portfolien in Deutschland mit Methoden des Bayes'schen Risikomanagements bewertet. Die Bayes'sche Denkschule begreift Wahrscheinlichkeit als persönliches Maß für Unsicherheit. Wahrscheinlichkeiten können auch ohne statistische Datenanalyse allein mit Expertenbefragungen gewonnen werden. Das Zusammenwirken unsicherer Werttreiber wurde mit einem probabilistischen DCF-Modell (Discounted Cash Flow-Modell) spezifiziert und in ein Einflussdiagramm mit etwa 1200 Objekten umgesetzt. Da der Überwälzungsgrad von Brennstoff- und CO2-Kosten und damit die Höhe der von den Kraftwerken erwirtschafteten Deckungsbeiträge im Wettbewerb bestimmt werden, reicht eine einzelwirtschaftliche Betrachtung der Kraftwerke nicht aus. Strompreise und Auslastungen werden mit Heuristiken anhand der individuellen Position der Kraftwerke in der Merit Order bestimmt, d.h. anhand der nach kurzfristigen Grenzkosten gestaffelten Einsatzreihenfolge. Dazu wurden 113 thermische Großkraftwerke aus Deutschland in einer Merit Order vereinigt. Das Modell liefert Wahrscheinlichkeitsverteilungen für zentrale Größen wie Kapitalwerte von Bestandsportfolien sowie Stromgestehungskosten und Kapitalwerte von Einzelinvestitionen (Steinkohle- und Braunkohlekraftwerke mit und ohne CO2-Abscheidung sowie GuD-Kraftwerke). Der Wert der Bestandsportfolien von RWE, E.ON, EnBW und Vattenfall wird primär durch die Beiträge der Braunkohle- und Atomkraftwerke bestimmt. Erstaunlicherweise schlägt sich der Emissionshandel nicht in Verlusten nieder. Dies liegt einerseits an den Zusatzgewinnen der Atomkraftwerke, andererseits an den bis 2012 gratis zugeteilten Emissionsrechten, welche hohe Windfall-Profite generieren. Dadurch erweist sich der Emissionshandel in seiner konkreten Ausgestaltung insgesamt als gewinnbringendes Geschäft. Über die Restlaufzeit der Bestandskraftwerke resultiert ab 2008 aus der Einführung des Emissionshandels ein Barwertvorteil von insgesamt 8,6 Mrd. €. In ähnlicher Dimension liegen die Barwertvorteile aus der 2009 von der Bundesregierung in Aussicht gestellten Laufzeitverlängerung für Atomkraftwerke. Bei einer achtjährigen Laufzeitverlängerung ergäben sich je nach CO2-Preisniveau Barwertvorteile von 8 bis 15 Mrd. €. Mit höheren CO2-Preisen und Laufzeitverlängerungen von bis zu 28 Jahren würden 25 Mrd. € oder mehr zusätzlich anfallen. Langfristig erscheint fraglich, ob unter dem gegenwärtigen Marktdesign noch Anreize für Investitionen in fossile Kraftwerke gegeben sind. Zu Beginn der NAP 2-Periode noch rentable Investitionen in Braunkohle- und GuD-Kraftwerke werden mit der auslaufenden Gratiszuteilung von Emissionsrechten zunehmend unrentabler. Die Rentabilität wird durch Strommarkteffekte der erneuerbaren Energien und ausscheidender alter Gas- und Ölkraftwerke stetig weiter untergraben. Steinkohlekraftwerke erweisen sich selbst mit anfänglicher Gratiszuteilung als riskante Investition. Die festgestellten Anreizprobleme für Neuinvestitionen sollten jedoch nicht dem Emissionshandel zugeschrieben werden, sondern resultieren aus den an Grenzkosten orientierten Strompreisen. Das Anreizproblem ist allerdings bei moderaten CO2-Preisen am größten. Es gilt auch für Kraftwerke mit CO2-Abscheidung: Obwohl die erwarteten Vermeidungskosten für CCS-Kraftwerke gegenüber konventionellen Kohlekraftwerken im Jahr 2025 auf 25 €/t CO2 (Braunkohle) bzw. 38,5 €/t CO2 (Steinkohle) geschätzt werden, wird ihr Bau erst ab CO2-Preisen von 50 bzw. 77 €/t CO2 rentabel. Ob und welche Kraftwerksinvestitionen sich langfristig rechnen, wird letztlich aber politisch entschieden und ist selbst unter stark idealisierten Bedingungen kaum vorhersagbar.
In industrialized economies such as the European countries unemployment rates are very responsive to the business cycle and significant shares stay unemployed for more than one year. To fight cyclical and long-term unemployment countries spend significant shares of their budget on Active Labor Market Policies (ALMP). To improve the allocation and design of ALMP it is essential for policy makers to have reliable evidence on the effectiveness of such programs available. Although the number of studies has been increased during the last decades, policy makers still lack evidence on innovative programs and for specific subgroups of the labor market. Using Germany as a case study, the dissertation aims at contributing in this way by providing new evidence on start-up subsidies, marginal employment and programs for youth unemployed. The idea behind start-up subsidies is to encourage unemployed individuals to exit unemployment by starting their own business. Those programs have compared to traditional programs of ALMP the advantage that not only the participant escapes unemployment but also might generate additional jobs for other individuals. Considering two distinct start-up subsidy programs, the dissertation adds three substantial aspects to the literature: First, the programs are effective in improving the employment and income situation of participants compared to non-participants in the long-run. Second, the analysis on effect heterogeneity reveals that the programs are particularly effective for disadvantaged groups in the labor market like low educated or low qualified individuals, and in regions with unfavorable economic conditions. Third, the analysis considers the effectiveness of start-up programs for women. Due to higher preferences for flexible working hours and limited part-time jobs, unemployed women often face more difficulties to integrate in dependent employment. It can be shown that start-up subsidy programs are very promising as unemployed women become self-employed which gives them more flexibility to reconcile work and family. Overall, the results suggest that the promotion of self-employment among the unemployed is a sensible strategy to fight unemployment by abolishing labor market barriers for disadvantaged groups and sustainably integrating those into the labor market. The next chapter of the dissertation considers the impact of marginal employment on labor market outcomes of the unemployed. Unemployed individuals in Germany are allowed to earn additional income during unemployment without suffering a reduction in their unemployment benefits. Those additional earnings are usually earned by taking up so-called marginal employment that is employment below a certain income level subject to reduced payroll taxes (also known as “mini-job”). The dissertation provides an empirical evaluation of the impact of marginal employment on unemployment duration and subsequent job quality. The results suggest that being marginal employed during unemployment has no significant effect on unemployment duration but extends employment duration. Moreover, it can be shown that taking up marginal employment is particularly effective for long-term unemployed, leading to higher job-finding probabilities and stronger job stability. It seems that mini-jobs can be an effective instrument to help long-term unemployed individuals to find (stable) jobs which is particularly interesting given the persistently high shares of long-term unemployed in European countries. Finally, the dissertation provides an empirical evaluation of the effectiveness of ALMP programs to improve labor market prospects of unemployed youth. Youth are generally considered a population at risk as they have lower search skills and little work experience compared to adults. This results in above-average turnover rates between jobs and unemployment for youth which is particularly sensitive to economic fluctuations. Therefore, countries spend significant resources on ALMP programs to fight youth unemployment. However, so far only little is known about the effectiveness of ALMP for unemployed youth and with respect to Germany no comprehensive quantitative analysis exists at all. Considering seven different ALMP programs, the results show an overall positive picture with respect to post-treatment employment probabilities for all measures under scrutiny except for job creation schemes. With respect to effect heterogeneity, it can be shown that almost all programs particularly improve the labor market prospects of youths with high levels of pretreatment schooling. Furthermore, youths who are assigned to the most successful employment measures have much better characteristics in terms of their pre-treatment employment chances compared to non-participants. Therefore, the program assignment process seems to favor individuals for whom the measures are most beneficial, indicating a lack of ALMP alternatives that could benefit low-educated youths.
Die gewaltigen Strukturveränderungen im Bereich des Gesundheitswesens, die in den letzten Jahren bereits erfolgten und die, die noch bevorstehen, zwingen Unternehmen, mit geplanten und gesteuerten Veränderungsprozessen die Voraussetzungen für eine kontinuierliche Anpassung an die neuen Gegebenheiten zu schaffen und somit ihre Zukunftsfähigkeit sicherzustellen. Vor diesem Hintergrund wird gezeigt, wie das Excellence-Modell der EFQM als Instrument für Veränderungsprozesse eingesetzt werden kann und es geeignet ist, Veränderungsziele zu definieren und die Zielerreichung zu bewerten. Referenzobjekt der Fallstudienanalyse, die einen Zeitraum von 13 Jahren umfasst, ist der Medizinische Dienst der Krankenversicherung Rheinland-Pfalz. Neben der Analyse und Darstellung von theoretischen Grundlagen wird an einem Unternehmen des Gesundheitswesens beispielhaft gezeigt, wie die Umsetzung in der Praxis unter Einsatz des EFQM-Modells erfolgen kann. Da das EFQM-Modell mit seiner Systematik unternehmensunabhängig eingesetzt werden kann, sind Lern- und Übertragungsmöglichkeiten strukturiert möglich. Es wird der Nachweis erbracht, dass sich das EFQM-Modell im Rahmen eines Management- und Qualitätssteue-rungsmodells als Universalmethode nutzen lässt, sofern das Management über die Kompe-tenz branchenspezifischer Anpassung verfügt. Auf dem Weg zu organisatorischer Excel-lence wird gezielt an Planungs- und Prognosetechniken des strategischen Managements (SWOT, Szenario-Analyse, Portfolio-Analyse) angeknüpft und auf das VRIO-Paradigma des Resource-based View Bezug genommen. Das EFQM-Modell wird dem Stresstest des ressourcenstrategischen Ansatzes unterzogen, um so zu zeigen, dass es sich beim EFQM-Modell um ein einzigartiges, schwer imitierbares, kaum zu substituierendes, organisatorisch verankertes und kundennutzen-stiftendes Er-folgspotenzial handeln kann. Die Arbeit liefert Impulse und konkrete Anregungen, die zu einem hohen managementprakti-schen Erkenntniszuwachs für den erfolgreichen Umgang mit dem EFQM-Modell und dem Einsatz von Qualitätsmanagementsystemen führen können.
The dissertation examines the use of performance information by public managers. “Use” is conceptualized as purposeful utilization in order to steer, learn, and improve public services. The main research question is: Why do public managers use performance information? To answer this question, I systematically review the existing literature, identify research gaps and introduce the approach of my dissertation. The first part deals with manager-related variables that might affect performance information use but which have thus far been disregarded. The second part models performance data use by applying a theory from social psychology which is based on the assumption that this management behavior is conscious and reasoned. The third part examines the extent to which explanations of performance information use vary if we include others sources of “unsystematic” feedback in our analysis. The empirical results are based on survey data from 2011. I surveyed middle managers from eight selected divisions of all German cities with county status (n=954). To analyze the data, I used factor analysis, multiple regression analysis, and structural equation modeling. My research resulted in four major findings: 1) The use of performance information can be modeled as a reasoned behavior which is determined by the attitude of the managers and of their immediate peers. 2) Regular users of performance data surprisingly are not generally inclined to analyze abstract data but rather prefer gathering information through personal interaction. 3) Managers who take on ownership of performance information at an early stage in the measurement process are also more likely to use this data when it is reported to them. 4) Performance reports are only one source of information among many. Public managers prefer verbal feedback from insiders and feedback from external stakeholders over systematic performance reports. The dissertation explains these findings using a deductive approach and discusses their implications for theory and practice.