Refine
Document Type
- Article (9)
- Monograph/Edited Volume (1)
- Doctoral Thesis (1)
Language
- English (11) (remove)
Is part of the Bibliography
- yes (11) (remove)
Keywords
- Anti-patterns (1)
- Behavior equivalence (1)
- Behavioral querying (1)
- Behaviour Analysis (1)
- Behavioural Abstraction (1)
- Behavioural analysis (1)
- Blockchain (1)
- Business process modeling (1)
- Causal Behavioural Profiles (1)
- Causality (1)
Institute
- Hasso-Plattner-Institut für Digital Engineering gGmbH (11) (remove)
Business process management experiences a large uptake by the industry, and process models play an important role in the analysis and improvement of processes. While an increasing number of staff becomes involved in actual modeling practice, it is crucial to assure model quality and homogeneity along with providing suitable aids for creating models. In this paper we consider the problem of offering recommendations to the user during the act of modeling. Our key contribution is a concept for defining and identifying so-called action patterns - chunks of actions often appearing together in business processes. In particular, we specify action patterns and demonstrate how they can be identified from existing process model repositories using association rule mining techniques. Action patterns can then be used to suggest additional actions for a process model. Our approach is challenged by applying it to the collection of process models from the SAP Reference Model.
Behaviour equivalence and compatibility of business process models with complex correspondences
(2012)
Once multiple models of a business process are created for different purposes or to capture different variants, verification of behaviour equivalence or compatibility is needed. Equivalence verification ensures that two business process models specify the same behaviour. Since different process models are likely to differ with respect to their assumed level of abstraction and the actions that they take into account, equivalence notions have to cope with correspondences between sets of actions and actions that exist in one process but not in the other. In this paper, we present notions of equivalence and compatibility that can handle these problems. In essence, we present a notion of equivalence that works on correspondences between sets of actions rather than single actions. We then integrate our equivalence notion with work on behaviour inheritance that copes with actions that exist in one process but not in the other, leading to notions of behaviour compatibility. Compatibility notions verify that two models have the same behaviour with respect to the actions that they have in common. As such, our contribution is a collection of behaviour equivalence and compatibility notions that are applicable in more general settings than existing ones.
Business Process Management (BPM) emerged as a means to control, analyse, and optimise business operations. Conceptual models are of central importance for BPM. Most prominently, process models define the behaviour that is performed to achieve a business value. In essence, a process model is a mapping of properties of the original business process to the model, created for a purpose. Different modelling purposes, therefore, result in different models of a business process. Against this background, the misalignment of process models often observed in the field of BPM is no surprise. Even if the same business scenario is considered, models created for strategic decision making differ in content significantly from models created for process automation. Despite their differences, process models that refer to the same business process should be consistent, i.e., free of contradictions. Apparently, there is a trade-off between strictness of a notion of consistency and appropriateness of process models serving different purposes. Existing work on consistency analysis builds upon behaviour equivalences and hierarchical refinements between process models. Hence, these approaches are computationally hard and do not offer the flexibility to gradually relax consistency requirements towards a certain setting. This thesis presents a framework for the analysis of behaviour consistency that takes a fundamentally different approach. As a first step, an alignment between corresponding elements of related process models is constructed. Then, this thesis conducts behavioural analysis grounded on a relational abstraction of the behaviour of a process model, its behavioural profile. Different variants of these profiles are proposed, along with efficient computation techniques for a broad class of process models. Using behavioural profiles, consistency of an alignment between process models is judged by different notions and measures. The consistency measures are also adjusted to assess conformance of process logs that capture the observed execution of a process. Further, this thesis proposes various complementary techniques to support consistency management. It elaborates on how to implement consistent change propagation between process models, addresses the exploration of behavioural commonalities and differences, and proposes a model synthesis for behavioural profiles.
Blockchain technology offers a sizable promise to rethink the way interorganizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereof, in this article, we outline the challenges and opportunities of blockchain for business process management (BPM). We first reflect how blockchains could be used in the context of the established BPM lifecycle and second how they might become relevant beyond. We conclude our discourse with a summary of seven research directions for investigating the application of blockchain technology in the context of BPM.
Analysis of behavioural consistency is an important aspect of software engineering. In process and service management, consistency verification of behavioural models has manifold applications. For instance, a business process model used as system specification and a corresponding workflow model used as implementation have to be consistent. Another example would be the analysis to what degree a process log of executed business operations is consistent with the corresponding normative process model. Typically, existing notions of behaviour equivalence, such as bisimulation and trace equivalence, are applied as consistency notions. Still, these notions are exponential in computation and yield a Boolean result. In many cases, however, a quantification of behavioural deviation is needed along with concepts to isolate the source of deviation.
In this article, we propose causal behavioural profiles as the basis for a consistency notion. These profiles capture essential behavioural information, such as order, exclusiveness, and causality between pairs of activities of a process model. Consistency based on these profiles is weaker than trace equivalence, but can be computed efficiently for a broad class of models. In this article, we introduce techniques for the computation of causal behavioural profiles using structural decomposition techniques for sound free-choice workflow systems if unstructured net fragments are acyclic or can be traced back to S-or T-nets. We also elaborate on the findings of applying our technique to three industry model collections.
A growing number of enterprises use complex event processing for monitoring and controlling their operations, while business process models are used to document working procedures. In this work, we propose a comprehensive method for complex event processing optimization using business process models. Our proposed method is based on the extraction of behaviorial constraints that are used, in turn, to rewrite patterns for event detection, and select and transform execution plans. We offer a set of rewriting rules that is shown to be complete with respect to the all, seq, and any patterns. The effectiveness of our method is demonstrated in an experimental evaluation with a large number of processes from an insurance company. We illustrate that the proposed optimization leads to significant savings in query processing. By integrating the optimization in state-of-the-art systems for event pattern matching, we demonstrate that these savings materialize in different technical infrastructures and can be combined with existing optimization techniques.
Process-aware information systems typically involve various kinds of process stakeholders. That, in turn, leads to multiple process models that capture a common process from different perspectives and at different levels of abstraction. In order to guarantee a certain degree of uniformity, the consistency of such related process models is evaluated using formal criteria. However, it is unclear how modelling experts assess the consistency between process models, and which kind of notion they perceive to be appropriate.
In this paper, we focus on control flow aspects and investigate the adequacy of consistency notions. In particular, we report findings from an online experiment, which allows us to compare in how far trace equivalence and two notions based on behavioural profiles approximate expert perceptions on consistency. Analysing 69 expert statements from process analysts, we conclude that trace equivalence is not suited to be applied as a consistency notion, whereas the notions based on behavioural profiles approximate the perceived consistency of our subjects significantly. Therefore, our contribution is an empirically founded answer to the correlation of behaviour consistency notions and the consistency perception by experts in the field of business process modelling.
Process compliance measurement is getting increasing attention in companies due to stricter legal requirements and market pressure for operational excellence. In order to judge on compliance of the business processing, the degree of behavioural deviation of a case, i.e., an observed execution sequence, is quantified with respect to a process model (referred to as fitness, or recall). Recently, different compliance measures have been proposed. Still, nearly all of them are grounded on state-based techniques and the trace equivalence criterion, in particular. As a consequence, these approaches have to deal with the state explosion problem. In this paper, we argue that a behavioural abstraction may be leveraged to measure the compliance of a process log - a collection of cases. To this end, we utilise causal behavioural profiles that capture the behavioural characteristics of process models and cases, and can be computed efficiently. We propose different compliance measures based on these profiles, discuss the impact of noise in process logs on our measures, and show how diagnostic information on non-compliance is derived. As a validation, we report on findings of applying our approach in a case study with an international service provider.
There is a wide variety of drivers for business process modelling initiatives, reaching from organisational redesign to the development of information systems. Consequently, a common business process is often captured in multiple models that overlap in content due to serving different purposes. Business process management aims at flexible adaptation to changing business needs. Hence, changes of business processes occur frequently and have to be incorporated in the respective process models. Once a process model is changed, related process models have to be updated accordingly, despite the fact that those process models may only be loosely coupled. In this article, we introduce an approach that supports change propagation between related process models. Given a change in one process model, we leverage the behavioural abstraction of behavioural profiles for corresponding activities in order to determine a change region in another model. Our approach is able to cope with changes in pairs of models that are not related by hierarchical refinement and show behavioural inconsistencies. We evaluate the applicability of our approach with two real-world process model collections. To this end, we either deduce change operations from different model revisions or rely on synthetic change operations.
Business processes are vital to managing organizations as they sustain a company's competitiveness. Consequently, these organizations maintain collections of hundreds or thousands of process models for streamlining working procedures and facilitating process implementation. Yet, the management of large process model collections requires effective searching capabilities. Recent research focused on similarity search of process models, but querying process models is still a largely open topic. This article presents an approach to querying process models that takes a process example as input and discovers all models that allow replaying the behavior of the query. To this end, we provide a notion of behavioral inclusion that is based on trace semantics and abstraction. Additional to deciding a match, a closeness score is provided that describes how well the behavior of the query is represented in the model and can be used for ranking. The article introduces the formal foundations of the approach and shows how they are applied to querying large process model collections. An experimental evaluation has been conducted that confirms the suitability of the solution as well as its applicability and scalability in practice.