Refine
Has Fulltext
- no (1)
Year of publication
- 2019 (1)
Document Type
- Article (1)
Language
- English (1)
Is part of the Bibliography
- yes (1) (remove)
Keywords
- project-based organization (1) (remove)
Institute
- Wirtschaftswissenschaften (1) (remove)
Organizations have discovered Design Thinking as a promising framework or language for innovation-focused project teamwork. The goal is to develop new products and services by being customer-centric and working iteratively and in an interdisciplinary way, using specific working principles and methods to create a common language among all stakeholders. The empirical results in this article show that Design Thinking teamwork is different from other forms of teamwork. The difference in Design Thinking team-based project work is that the teams go through a specific learning process that poses individual challenges but also provides the individual with experience-based learning. We show that teams going through this learning process repeatedly find themselves in seemingly insolvable conflicts-so called structural dilemmas-within the framework of project deadlines and under the influence of strategic guidelines of the organization. We explore these structural dilemmas and develop ways to overcome them.