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Widespread on social networking sites (SNSs), envy has been linked to an array of detrimental outcomes for users’ well-being. While envy has been considered a status-related emotion and is likely to be experienced in response to perceiving another’s higher status, there is a lack of research exploring how status perceptions influence the emergence of envy on SNSs. This is important because SNSs typically quantify social interactions and reach with metrics that indicate users’ relative rank and status in the network. To understand how status perceptions impact SNS users, we introduce a new form of metric-based digital status rooted in SNS metrics that are available and visible on a platform. Drawing on social comparison theory and status literature, we conducted an online experiment to investigate how different forms of status contribute to the proliferation of envy on SNSs. Our findings shed light on how metric-based digital status influences feelings of envy on SNSs. Specifically, we could show that metric-based digital status impacts envy through increasing perceptions of others’ socioeconomic and sociometric statuses. Our study contributes to the growing discourse on the negative outcomes associated with SNS use and its consequences for users and society.
The digitization has permeated almost all aspects of an individual’s life. In the work context as well as in the private sphere, one readily encounters and relies on Information and Communication Technologies (ICTs), such as Social Networking Sites (SNS), smartphones and so forth. By communicating with as well as obtaining information via such technologies, ICTs engage one’s mind as interaction happens. This interaction of ICTs and the human mind form the focal topic of this thesis. Within this thesis, the human mind is represented on behalf of a facilitated model comprising a perceptual, a cognitive and a motor subsystem. ICTs represent an external stimulus, which triggers the human mind's perceptual subsystem, the cognitive subsystem and eventually leads to a motoric response via the motor subsystem. The external stimulus causing this event chain is within this thesis an ICT. The digital environment and related ICTs are high attention environments offering large and easily accessible amounts of information. Not surprisingly, issues may arise, when the human mind deals with ICTs. Thus, the interplay between ICTs and the human mind entails downsides. This thesis investigates these downsides and in addition the ICT-based factors that cause these downsides. More specifically, the thesis investigates these two aspects as research questions in the context of SNSs as well as other ICTs (such as smartphones, e-learning etc.). Addressing the research questions, 8 articles are submitted within this thesis which address the topic with different methodologies, including quantitative, qualitative, mixed methods as well as systematic literature reviews. Article 1 investigates factors that lead to SNS fatigue and discontinuance intentions in a mixed-methods design. Article 2 explores if certain factors encountered on a newsfeed hamper sensemaking. Article 3 proposes a study design to explore the link between disorderly perceptions of a SNSs newsfeed and gender stereotype activations. Article 4 considers the interplay between users and algorithms via the newsfeed interface and the implications for relevance perceptions. Article 5 explores information acquisition, hampering factors and verification strategies of social media users. Article 6 systematically reviews addiction scales of various ICTs. Article 7 investigates click behavior in e-learning contexts and how this is linked to cultural and personality traits. Finally, article 8 offers a comprehensive overview of the antecedents and consequences of children’s smartphone usage. Within the specific context of SNSs, the thesis suggests that the cognitive tolls imposed on users’ minds cause adverse effects, such as impaired sensemaking, fatigue, stereotype activation as well as intentions to discontinue the service. Other ICTs lead to addiction, and i.e., smartphones evidence to cause cognitive impairments in children. Factors on the ICT side that promote these adverse effects are linked to specific features, such as the newsfeed for SNSs and entail overload or perceptions of disorder. The thesis adds theoretically to the understanding of downsides that arise from the interplay between human minds and ICTs. Especially, the context of SNSs is spotlighted and insights add to the growing body of literature on experiences and perceptions. For instance, one study’s result suggests that considering information organization is as important as merely decreasing overload perceptions from the users in countering adverse effects of SNS usage. Practically, the thesis emphasizes the importance of mindful interaction with ICTs. Future research is welcome to build on the exploratory investigations and may draw an even more holistic picture to enhance the interaction between ICTs and the human mind.