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The dissertation examines the use of performance information by public managers. “Use” is conceptualized as purposeful utilization in order to steer, learn, and improve public services. The main research question is: Why do public managers use performance information? To answer this question, I systematically review the existing literature, identify research gaps and introduce the approach of my dissertation. The first part deals with manager-related variables that might affect performance information use but which have thus far been disregarded. The second part models performance data use by applying a theory from social psychology which is based on the assumption that this management behavior is conscious and reasoned. The third part examines the extent to which explanations of performance information use vary if we include others sources of “unsystematic” feedback in our analysis. The empirical results are based on survey data from 2011. I surveyed middle managers from eight selected divisions of all German cities with county status (n=954). To analyze the data, I used factor analysis, multiple regression analysis, and structural equation modeling. My research resulted in four major findings: 1) The use of performance information can be modeled as a reasoned behavior which is determined by the attitude of the managers and of their immediate peers. 2) Regular users of performance data surprisingly are not generally inclined to analyze abstract data but rather prefer gathering information through personal interaction. 3) Managers who take on ownership of performance information at an early stage in the measurement process are also more likely to use this data when it is reported to them. 4) Performance reports are only one source of information among many. Public managers prefer verbal feedback from insiders and feedback from external stakeholders over systematic performance reports. The dissertation explains these findings using a deductive approach and discusses their implications for theory and practice.
Tectonic and geological processes on Earth often result in structural anisotropy of the subsurface, which can be imaged by various geophysical methods. In order to achieve appropriate and realistic Earth models for interpretation, inversion algorithms have to allow for an anisotropic subsurface. Within the framework of this thesis, I analyzed a magnetotelluric (MT) data set taken from the Cape Fold Belt in South Africa. This data set exhibited strong indications for crustal anisotropy, e.g. MT phases out of the expected quadrant, which are beyond of fitting and interpreting with standard isotropic inversion algorithms. To overcome this obstacle, I have developed a two-dimensional inversion method for reconstructing anisotropic electrical conductivity distributions. The MT inverse problem represents in general a non-linear and ill-posed minimization problem with many degrees of freedom: In isotropic case, we have to assign an electrical conductivity value to each cell of a large grid to assimilate the Earth's subsurface, e.g. a grid with 100 x 50 cells results in 5000 unknown model parameters in an isotropic case; in contrast, we have the sixfold in an anisotropic scenario where the single value of electrical conductivity becomes a symmetric, real-valued tensor while the number of the data remains unchanged. In order to successfully invert for anisotropic conductivities and to overcome the non-uniqueness of the solution of the inverse problem it is necessary to use appropriate constraints on the class of allowed models. This becomes even more important as MT data is not equally sensitive to all anisotropic parameters. In this thesis, I have developed an algorithm through which the solution of the anisotropic inversion problem is calculated by minimization of a global penalty functional consisting of three entries: the data misfit, the model roughness constraint and the anisotropy constraint. For comparison, in an isotropic approach only the first two entries are minimized. The newly defined anisotropy term is measured by the sum of the square difference of the principal conductivity values of the model. The basic idea of this constraint is straightforward. If an isotropic model is already adequate to explain the data, there is no need to introduce electrical anisotropy at all. In order to ensure successful inversion, appropriate trade-off parameters, also known as regularization parameters, have to be chosen for the different model constraints. Synthetic tests show that using fixed trade-off parameters usually causes the inversion to end up by either a smooth model with large RMS error or a rough model with small RMS error. Using of a relaxation approach on the regularization parameters after each successful inversion iteration will result in smoother inversion model and a better convergence. This approach seems to be a sophisticated way for the selection of trade-off parameters. In general, the proposed inversion method is adequate for resolving the principal conductivities defined in horizontal plane. Once none of the principal directions of the anisotropic structure is coincided with the predefined strike direction, only the corresponding effective conductivities, which is the projection of the principal conductivities onto the model coordinate axes direction, can be resolved and the information about the rotation angles is lost. In the end the MT data from the Cape Fold Belt in South Africa has been analyzed. The MT data exhibits an area (> 10 km) where MT phases over 90 degrees occur. This part of data cannot be modeled by standard isotropic modeling procedures and hence can not be properly interpreted. The proposed inversion method, however, could not reproduce the anomalous large phases as desired because of losing the information about rotation angles. MT phases outside the first quadrant are usually obtained by different anisotropic anomalies with oblique anisotropy strike. In order to achieve this challenge, the algorithm needs further developments. However, forward modeling studies with the MT data have shown that surface highly conductive heterogeneity in combination with a mid-crustal electrically anisotropic zone are required to fit the data. According to known geological and tectonic information the mid-crustal zone is interpreted as a deep aquifer related to the fractured Table Mountain Group rocks in the Cape Fold Belt.