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New Public Management
(2009)
New Public Management
(2011)
New Public Management hat in den vergangenen Jahren die Ansätze und das Verständnis moderner Verwaltungsführung maßgebend beeinflusst.
Stossrichtungen und Grundanliegen dieses Modells wurden zum Teil in die Führungspraxis übernommen und stellen in vielerlei Hinsicht nach wie vor Entwicklungsziele und Leitlinien für die Steuerung und Führung der öffentlichen Verwaltung dar. NPM soll die öffentliche Verwaltung an geforderte Neuausrichtungen anpassen und effizienter gestalten. Ziele und Gestaltung der öffentlichen Verwaltung unter NPM und die dazu notwendigen Instrumente werden in diesem Lehrbuch umfassend und strukturiert erläutert. Besonderes Augenmerk wird dabei auf die Veränderungslinien und -ansätze für die Verwaltungsführung gelegt.
Organisationsreformen
(2019)
Outcome-orientation in performance contracts: empirical evidence from Swiss local governments
(2007)
Performance Management, hier verstanden als leistungs- und wirkungsorientierte Steuerung der Verwaltung, ist eine bedeutende Funktion moderner Verwaltungsführung und steht im Mittelpunkt der internationalen Public-Management-Theorie und -Praxis. In diesem Beitrag wird der Umsetzungsstand des Performance Managements in Deutschland untersucht und dabei auf Bund, Länder und Kommunen eingegangen. Die Analyse orientiert sich insbesondere an den Handlungsfeldern Performance Budgeting, ergebnisorientierte Steuerung sowie Benchmarking und geht der Frage nach, welcher Typus der Performance-Steuerung im Sinne der Kategorien von Bouckaert und Halligan (2008) realisiert ist. Der Beitrag kommt auf der Basis von Literatur- und Dokumentenrecherchen zum Schluss, dass auf Bundes- und Landesebene kaum integrative und flächendeckende Ansätze implementiert sind, verweist aber auf Einzelbeispiele weitergehender Praktiken. Auf kommunaler Ebene ist der Umsetzungsstand höher, was an der Realisierung entsprechender Elemente des Neuen Steuerungsmodells und zunehmend dem neuen Haushalts- und Rechnungswesen liegt. Erklärt und interpretiert wird dieser Stand durch kulturelle, strukturelle und pragmatische Faktoren.
Most scholars in public administration and management research would agree that there is a connection between the culture of a nation or region and the way management in public administration is structured and working ("public management arrangements"). However, to be incorporated into public management research and theory, a more precise notion about the forms, ways, and mechanisms of the interlinkage between societal culture and public management is required. A look into public management literature reveals that wide use and reference is made to the importance and influence of culture on public management arrangements - mostly, though, using the term "culture" as a short-cut for "organizational culture". Public management discussion focuses on varying aspects and levels of culture, and varying conceptual integrations of cultural aspects are found. Public management treatises stress the influence of past events and contexts for the specific functioning and establishment of organizations, rules, and perceptions which in turn have great influence on the reception and functioning of public management mechanisms. Elsewise, organizational culture - or more precisely change thereof - is claimed to be the result of public management efforts. In sum, the interlinkage between culture and public management is there, but is not systematically and explicitly incorporated by referring to adequate theory. Although cultural theory has gained considerable attention, there are still other concepts for the analysis of cultural facts that may be of interest to the subject, too.
This chapter describes the most prominent public management reform trajectories in German public administration over the past decades since unification. In the 1990s, the New Steering Model emerged as a German variant of the NPM. Since the mid-2000s, local governments in Germany have been subjected to a mandatory reform of their budgeting and accounting system known as the New Municipal Financial Management reforms. Both reforms have led to a substantial change in terms of internal decentralisation, customer orientation, transparency in resource use and the financial situation of administrative bodies. But the emerging reform patterns and their impacts have not replaced the dominance of a strong legalist culture with hierarchical, centralised control. However, in the course of the reforms, a citizen-customer perspective, more participation of citizens and limited application of new management instruments have been accommodated within the persisting bureaucratic system.
This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.
This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.