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A system of descriptive categories for the notation and analysis of intonation in natural conversation is presented and discussed in relation to other systems currently suggested for incorporation in discourse analysis, The categories are based on purely auditive criteria. They differ from e.g. tonetic approaches by relying more on transcribers' and analysts' perception of the form and internal cohesiveness of contours, especially with respect to rhythmicality and/or pitch contour (gestalt). Intonation is conceived of as a relational phenomenon; the role of intonation in conversational utterances can only be analyzed by considering its co-occurrence with other properties of utterances like syntactic, semantic and discourse organizational structures and devices. In general, intonation is viewed as one signalling system contributing to the contextualization of utterances in their conversational context. A broad functional differentiation between different types of intonation categories seems plausible: Local categories like accents might fulfill mainly semantic functions, while global categories like different contour types might fulfill primarily functions with respect to the interactive coordination of activities in conversation.
After a review of previous work on the prosody of emotional involvement, data extracts from natural conversations are analyzed in order to argue for the constitution of an 'emphatic (speech) style', which linguistic devices are used to signal heightened emotive involvement. Participants use prosodic cues, in co-occurrence with syntactic and lexical cues, to contextualize turn-constructional units as 'emphatic'. Only realizations of prosodic categories that are marked in relation to surrounding uses of these categories have the power to contextualize units as displaying 'more-than-normal involvement'. In the appropriate context, and in cooccurrence with syntactic and lexical cues and sequential position, the context-sensitive interpretation of this involvement is 'emphasis'. Prosodic marking is used in addition to various unmarked cues that signal and constitute different activity types in conversation. Emphatic style highlights and reinforms particular conversational activities, and makes certain types of recipient responses locally relevant. In particular, switches from non-emphatic to emphatic style are used to contextualize 'peaks of involvement' or 'climaxes' in story-telling. These are shown in the paper to be 'staged' by speakers and treated by recipients as marked activities calling for displays of alignment with respect to the matter at hand. Signals of emphasis are deployable as techniques for locally organizing demonstrations of shared understanding and participant reciprocity in conversational interaction.
Inhalt: 1. Einleitung 2. Das Problembehandlungsschema und die Analysekategorien 3. Korrekturtypen 3.1. Unmarkierte Ersetzung eines Bezugselements der voraufgegangenen Äußerung 3.2. Markierte Ersetzung eines Einzelelements der voraufgegangenen Äußerung 3.3. Markierte Ersetzung einer gesamten Bezugsäußerung 4. Präferenzstrukturen 5. Gemeinsamkeitsunterstellungen bei Selbst- und Fremdzuschreibungen von Verstehens- und Verständigungsproblemen
Inhalt: 1 Einleitung 2 Datengrundlage für die vorliegende Fallstudie :Erstkontaktgespräche im Vergleich 2.1 Vorbemerkungen 2.2 Präsentation der Vergleichs-Gespräche 3 Vergleichende Analyse der Gespräche 3.1 Die Gesprächseröffnung und der Beginn der Anliegensbehandlung im Vergleich 3.2 Themenentwicklung und Fokussierungsabfolge im Vergleich 4 Fazit
Inhalt: 1. Einleitung 2. Präferenzstrukturen bei der Behandlung von Verständigungsproblemen 2.1. Selbstzuschreibung vor Fremdzuschreibung 2.2. Selbstzugeschriebene Verstehensprobleme: Referenzprobleme vor lokalen Bedeutungsverstehensproblemen vor lokalen Erwartungsproblemen 2.3. Fremdzugeschriebene Probleme: "Wortverwechslungen" vor "Irrtümern" vor Inferenz- oder Erwartungsproblemen 3. Das Imagekonzept als Erklärung: Präferenzen für die Wahrung und Pflege des Selbst- und des Fremd-Image