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Outcome-orientation in performance contracts: empirical evidence from Swiss local governments
(2007)
Marktübersicht : Termintreue
(2007)
The CER market survey adherence to delivery dates' was realized in November/December 2006 in cooperation with different IT system suppliers. It is based on a list of nine questions in different subareas. Besides product information there were questions concerning. planning functions, monitoring and escalation management.