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As resources are valuable assets, organizations have to decide which resources to allocate to business process tasks in a way that the process is executed not only effectively but also efficiently. Traditional role-based resource allocation leads to effective process executions, since each task is performed by a resource that has the required skills and competencies to do so. However, the resulting allocations are typically not as efficient as they could be, since optimization techniques have yet to find their way in traditional business process management scenarios. On the other hand, operations research provides a rich set of analytical methods for supporting problem-specific decisions on resource allocation. This paper provides a novel framework for creating transparency on existing tasks and resources, supporting individualized allocations for each activity in a process, and the possibility to integrate problem-specific analytical methods of the operations research domain. To validate the framework, the paper reports on the design and prototypical implementation of a software architecture, which extends a traditional process engine with a dedicated resource management component. This component allows us to define specific resource allocation problems at design time, and it also facilitates optimized resource allocation at run time. The framework is evaluated using a real-world parcel delivery process. The evaluation shows that the quality of the allocation results increase significantly with a technique from operations research in contrast to the traditional applied rule-based approach.
In the field of Business Process Management (BPM), modeling business processes and related data is a critical issue since process activities need to manage data stored in databases. The connection between processes and data is usually handled at the implementation level, even if modeling both processes and data at the conceptual level should help designers in improving business process models and identifying requirements for implementation. Especially in data -and decision-intensive contexts, business process activities need to access data stored both in databases and data warehouses. In this paper, we complete our approach for defining a novel conceptual view that bridges process activities and data. The proposed approach allows the designer to model the connection between business processes and database models and define the operations to perform, providing interesting insights on the overall connected perspective and hints for identifying activities that are crucial for decision support.
Business processes are often specified in descriptive or normative models. Both types of models should adhere to internal and external regulations, such as company guidelines or laws. Employing compliance checking techniques, it is possible to verify process models against rules. While traditionally compliance checking focuses on well-structured processes, we address case management scenarios. In case management, knowledge workers drive multi-variant and adaptive processes. Our contribution is based on the fragment-based case management approach, which splits a process into a set of fragments. The fragments are synchronized through shared data but can, otherwise, be dynamically instantiated and executed. We formalize case models using Petri nets. We demonstrate the formalization for design-time and run-time compliance checking and present a proof-of-concept implementation. The application of the implemented compliance checking approach to a use case exemplifies its effectiveness while designing a case model. The empirical evaluation on a set of case models for measuring the performance of the approach shows that rules can often be checked in less than a second.
Proceedings of the HPI Research School on Service-oriented Systems Engineering 2020 Fall Retreat
(2021)
Design and Implementation of service-oriented architectures imposes a huge number of research questions from the fields of software engineering, system analysis and modeling, adaptability, and application integration. Component orientation and web services are two approaches for design and realization of complex web-based system. Both approaches allow for dynamic application adaptation as well as integration of enterprise application.
Service-Oriented Systems Engineering represents a symbiosis of best practices in object-orientation, component-based development, distributed computing, and business process management. It provides integration of business and IT concerns.
The annual Ph.D. Retreat of the Research School provides each member the opportunity to present his/her current state of their research and to give an outline of a prospective Ph.D. thesis. Due to the interdisciplinary structure of the research school, this technical report covers a wide range of topics. These include but are not limited to: Human Computer Interaction and Computer Vision as Service; Service-oriented Geovisualization Systems; Algorithm Engineering for Service-oriented Systems; Modeling and Verification of Self-adaptive Service-oriented Systems; Tools and Methods for Software Engineering in Service-oriented Systems; Security Engineering of Service-based IT Systems; Service-oriented Information Systems; Evolutionary Transition of Enterprise Applications to Service Orientation; Operating System Abstractions for Service-oriented Computing; and Services Specification, Composition, and Enactment.
Which event happened first?
(2021)
First come, first served: Critical choices between alternative actions are often made based on events external to an organization, and reacting promptly to their occurrence can be a major advantage over the competition. In Business Process Management (BPM), such deferred choices can be expressed in process models, and they are an important aspect of process engines. Blockchain-based process execution approaches are no exception to this, but are severely limited by the inherent properties of the platform: The isolated environment prevents direct access to external entities and data, and the non-continual runtime based entirely on atomic transactions impedes the monitoring and detection of events. In this paper we provide an in-depth examination of the semantics of deferred choice, and transfer them to environments such as the blockchain. We introduce and compare several oracle architectures able to satisfy certain requirements, and show that they can be implemented using state-of-the-art blockchain technology.
First come, first served: Critical choices between alternative actions are often made based on events external to an organization, and reacting promptly to their occurrence can be a major advantage over the competition. In Business Process Management (BPM), such deferred choices can be expressed in process models, and they are an important aspect of process engines. Blockchain-based process execution approaches are no exception to this, but are severely limited by the inherent properties of the platform: The isolated environment prevents direct access to external entities and data, and the non-continual runtime based entirely on atomic transactions impedes the monitoring and detection of events. In this paper we provide an in-depth examination of the semantics of deferred choice, and transfer them to environments such as the blockchain. We introduce and compare several oracle architectures able to satisfy certain requirements, and show that they can be implemented using state-of-the-art blockchain technology.
Business processes constantly generate, manipulate, and consume data that are managed by organizational databases. Despite being central to process modeling and execution, the link between processes and data is often handled by developers when the process is implemented, thus leaving the connection unexplored during the conceptual design. In this paper, we introduce, formalize, and evaluate a novel conceptual view that bridges the gap between process and data models, and show some kinds of interesting insights that can be derived from this novel proposal.
Behavioural Models
(2016)
This textbook introduces the basis for modelling and analysing discrete dynamic systems, such as computer programmes, soft- and hardware systems, and business processes. The underlying concepts are introduced and concrete modelling techniques are described, such as finite automata, state machines, and Petri nets. The concepts are related to concrete application scenarios, among which business processes play a prominent role.
The book consists of three parts, the first of which addresses the foundations of behavioural modelling. After a general introduction to modelling, it introduces transition systems as a basic formalism for representing the behaviour of discrete dynamic systems. This section also discusses causality, a fundamental concept for modelling and reasoning about behaviour. In turn, Part II forms the heart of the book and is devoted to models of behaviour. It details both sequential and concurrent systems and introduces finite automata, state machines and several different types of Petri nets. One chapter is especially devoted to business process models, workflow patterns and BPMN, the industry standard for modelling business processes. Lastly, Part III investigates how the behaviour of systems can be analysed. To this end, it introduces readers to the concept of state spaces. Further chapters cover the comparison of behaviour and the formal analysis and verification of behavioural models.
The book was written for students of computer science and software engineering, as well as for programmers and system analysts interested in the behaviour of the systems they work on. It takes readers on a journey from the fundamentals of behavioural modelling to advanced techniques for modelling and analysing sequential and concurrent systems, and thus provides them a deep understanding of the concepts and techniques introduced and how they can be applied to concrete application scenarios.
Process models specify behavioral execution constraints between activities as well as between activities and data objects. A data object is characterized by its states and state transitions represented as object life cycle. For process execution, all behavioral execution constraints must be correct. Correctness can be verified via soundness checking which currently only considers control flow information. For data correctness, conformance between a process model and its object life cycles is checked. Current approaches abstract from dependencies between multiple data objects and require fully specified process models although, in real-world process repositories, often underspecified models are found. Coping with these issues, we introduce the concept of synchronized object life cycles and we define a mapping of data constraints of a process model to Petri nets extending an existing mapping. Further, we apply the notion of weak conformance to process models to tell whether each time an activity needs to access a data object in a particular state, it is guaranteed that the data object is in or can reach the expected state. Then, we introduce an algorithm for an integrated verification of control flow correctness and weak data conformance using soundness checking.
Design and Implementation of service-oriented architectures imposes a huge number of research questions from the fields of software engineering, system analysis and modeling, adaptability, and application integration. Component orientation and web services are two approaches for design and realization of complex web-based system. Both approaches allow for dynamic application adaptation as well as integration of enterprise application. Commonly used technologies, such as J2EE and .NET, form de facto standards for the realization of complex distributed systems. Evolution of component systems has lead to web services and service-based architectures. This has been manifested in a multitude of industry standards and initiatives such as XML, WSDL UDDI, SOAP, etc. All these achievements lead to a new and promising paradigm in IT systems engineering which proposes to design complex software solutions as collaboration of contractually defined software services. Service-Oriented Systems Engineering represents a symbiosis of best practices in object-orientation, component-based development, distributed computing, and business process management. It provides integration of business and IT concerns. The annual Ph.D. Retreat of the Research School provides each member the opportunity to present his/her current state of their research and to give an outline of a prospective Ph.D. thesis. Due to the interdisciplinary structure of the Research Scholl, this technical report covers a wide range of research topics. These include but are not limited to: Self-Adaptive Service-Oriented Systems, Operating System Support for Service-Oriented Systems, Architecture and Modeling of Service-Oriented Systems, Adaptive Process Management, Services Composition and Workflow Planning, Security Engineering of Service-Based IT Systems, Quantitative Analysis and Optimization of Service-Oriented Systems, Service-Oriented Systems in 3D Computer Graphics sowie Service-Oriented Geoinformatics.