004 Datenverarbeitung; Informatik
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- Doctoral Thesis (2)
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In recent years, the ever-growing amount of documents on the Web as well as in closed systems for private or business contexts led to a considerable increase of valuable textual information about topics, events, and entities. It is a truism that the majority of information (i.e., business-relevant data) is only available in unstructured textual form. The text mining research field comprises various practice areas that have the common goal of harvesting high-quality information from textual data. These information help addressing users' information needs.
In this thesis, we utilize the knowledge represented in user-generated content (UGC) originating from various social media services to improve text mining results. These social media platforms provide a plethora of information with varying focuses. In many cases, an essential feature of such platforms is to share relevant content with a peer group. Thus, the data exchanged in these communities tend to be focused on the interests of the user base. The popularity of social media services is growing continuously and the inherent knowledge is available to be utilized. We show that this knowledge can be used for three different tasks.
Initially, we demonstrate that when searching persons with ambiguous names, the information from Wikipedia can be bootstrapped to group web search results according to the individuals occurring in the documents. We introduce two models and different means to handle persons missing in the UGC source. We show that the proposed approaches outperform traditional algorithms for search result clustering. Secondly, we discuss how the categorization of texts according to continuously changing community-generated folksonomies helps users to identify new information related to their interests. We specifically target temporal changes in the UGC and show how they influence the quality of different tag recommendation approaches. Finally, we introduce an algorithm to attempt the entity linking problem, a necessity for harvesting entity knowledge from large text collections. The goal is the linkage of mentions within the documents with their real-world entities. A major focus lies on the efficient derivation of coherent links.
For each of the contributions, we provide a wide range of experiments on various text corpora as well as different sources of UGC.
The evaluation shows the added value that the usage of these sources provides and confirms the appropriateness of leveraging user-generated content to serve different information needs.
Learning a model for the relationship between the attributes and the annotated labels of data examples serves two purposes. Firstly, it enables the prediction of the label for examples without annotation. Secondly, the parameters of the model can provide useful insights into the structure of the data. If the data has an inherent partitioned structure, it is natural to mirror this structure in the model. Such mixture models predict by combining the individual predictions generated by the mixture components which correspond to the partitions in the data. Often the partitioned structure is latent, and has to be inferred when learning the mixture model. Directly evaluating the accuracy of the inferred partition structure is, in many cases, impossible because the ground truth cannot be obtained for comparison. However it can be assessed indirectly by measuring the prediction accuracy of the mixture model that arises from it. This thesis addresses the interplay between the improvement of predictive accuracy by uncovering latent cluster structure in data, and further addresses the validation of the estimated structure by measuring the accuracy of the resulting predictive model. In the application of filtering unsolicited emails, the emails in the training set are latently clustered into advertisement campaigns. Uncovering this latent structure allows filtering of future emails with very low false positive rates. In order to model the cluster structure, a Bayesian clustering model for dependent binary features is developed in this thesis. Knowing the clustering of emails into campaigns can also aid in uncovering which emails have been sent on behalf of the same network of captured hosts, so-called botnets. This association of emails to networks is another layer of latent clustering. Uncovering this latent structure allows service providers to further increase the accuracy of email filtering and to effectively defend against distributed denial-of-service attacks. To this end, a discriminative clustering model is derived in this thesis that is based on the graph of observed emails. The partitionings inferred using this model are evaluated through their capacity to predict the campaigns of new emails. Furthermore, when classifying the content of emails, statistical information about the sending server can be valuable. Learning a model that is able to make use of it requires training data that includes server statistics. In order to also use training data where the server statistics are missing, a model that is a mixture over potentially all substitutions thereof is developed. Another application is to predict the navigation behavior of the users of a website. Here, there is no a priori partitioning of the users into clusters, but to understand different usage scenarios and design different layouts for them, imposing a partitioning is necessary. The presented approach simultaneously optimizes the discriminative as well as the predictive power of the clusters. Each model is evaluated on real-world data and compared to baseline methods. The results show that explicitly modeling the assumptions about the latent cluster structure leads to improved predictions compared to the baselines. It is beneficial to incorporate a small number of hyperparameters that can be tuned to yield the best predictions in cases where the prediction accuracy can not be optimized directly.