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International organizations in a complex world- borders and Aadded value of a pluralistic research
(2014)
International public administrations are increasingly perceived as autonomous actors prompting states to adopt policies without resorting to coercion or legal obligations. Starting from these observations, I determine abilities and characteristics of international public administrations that contribute to their autonomy as agents of non-hierarchical policy transfers. To this end, I draw on theoretical considerations and empirical results from policy transfer research. I find that the various abilities that contribute to this autonomy of international public administrations are essentially rooted in two structural characteristics: in as many states as possible their staff should (a) be present and (b) analyze the state, development and reform need of national policies on a regular basis.
International organisations as research subject. Or: "About Blind and the Shape of the Elephant"
(2014)
The present article shows, in a case study, how basic problems of interactions in Job Centres are shaped by expectations deriving from the social levels of organization and interaction and can be solved by a specific modification of the person category of the good customer. This client is categorized as a customer with the will to be willing: By wanting what the Job Center staff wants him or her to want and by accommodating to the contingent goals of political discourse and public administration as much as possible she or he enables the interaction to transform organizational and interactional expectations into addressable expectations. In this way he or she constitutes a vital link within the managerial guidance system of a modern labor administration.