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Business process simulation is an important means for quantitative analysis of a business process and to compare different process alternatives. With the Business Process Model and Notation (BPMN) being the state-of-the-art language for the graphical representation of business processes, many existing process simulators support already the simulation of BPMN diagrams. However, they do not provide well-defined interfaces to integrate new concepts in the simulation environment. In this work, we present the design and architecture of a proof-of-concept implementation of an open and extensible BPMN process simulator. It also supports the simulation of multiple BPMN processes at a time and relies on the building blocks of the well-founded discrete event simulation. The extensibility is assured by a plug-in concept. Its feasibility is demonstrated by extensions supporting new BPMN concepts, such as the simulation of business rule activities referencing decision models and batch activities.
A Landscape for Case Models
(2019)
Case Management is a paradigm to support knowledge-intensive processes. The different approaches developed for modeling these types of processes tend to result in scattered models due to the low abstraction level at which the inherently complex processes are therein represented. Thus, readability and understandability is more challenging than that of traditional process models. By reviewing existing proposals in the field of process overviews and case models, this paper extends a case modeling language - the fragment-based Case Management (fCM) language - with the goal of modeling knowledge-intensive processes from a higher abstraction level - to generate a so-called fCM landscape. This proposal is empirically evaluated via an online experiment. Results indicate that interpreting an fCM landscape might be more effective and efficient than interpreting an informationally equivalent case model.