Strength of weakness
- The paper investigates quality management in teaching and learning in higher education institutions from a principal-agent perspective. Based on data gained from semi-structured interviews and from a nation-wide survey with quality managers of German higher education institutions, the study shows how quality managers position themselves in relation to their perception of the interests of other actors in higher education institutions. The paper describes the various interests and discusses the main implications of this constellation of actors. It argues that quality managers, although they may be considered as rather weak actors within the higher education institution, may be characterised as having a strength of weakness due to diverging interests of their principals.
| Author details: | Markus SeyfriedORCiDGND, Florian ReithORCiDGND |
|---|---|
| DOI: | https://doi.org/10.1080/1360080X.2020.1812802 |
| ISSN: | 1360-080X |
| ISSN: | 1469-9508 |
| Title of parent work (English): | Journal of higher education policy and management |
| Subtitle (English): | Quality managers as agents of multiple principals |
| Publisher: | Routledge, Taylor & Francis Group |
| Place of publishing: | Abingdon |
| Publication type: | Article |
| Language: | English |
| Date of first publication: | 2020/08/27 |
| Publication year: | 2020 |
| Release date: | 2023/03/30 |
| Tag: | agent; higher education; principal; quality assurance; quality management; teaching |
| Volume: | 43 |
| Issue: | 3 |
| Number of pages: | 17 |
| First page: | 298 |
| Last Page: | 314 |
| Funding institution: | German Federal Ministry of Education and Research (Bundesministerium fur; Bildung und Forschung)Federal Ministry of Education & Research (BMBF); [49 01PY13003A/B] |
| Organizational units: | Wirtschafts- und Sozialwissenschaftliche Fakultät |
| Wirtschafts- und Sozialwissenschaftliche Fakultät / Sozialwissenschaften / Fachgruppe Politik- & Verwaltungswissenschaft | |
| DDC classification: | 3 Sozialwissenschaften / 30 Sozialwissenschaften, Soziologie / 300 Sozialwissenschaften |
| Peer review: | Referiert |
| Publishing method: | Open Access / Hybrid Open-Access |
| License (German): |  CC-BY-NC-ND - Namensnennung, nicht kommerziell, keine Bearbeitungen 4.0 International |
| External remark: | Zweitveröffentlichung in der Schriftenreihe Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe ; 163 |
