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Explaining the governance of software as a service applications

  • Defining the allocation of decision rights for enterprise applications is a crucial issue in IT governance and organization design. Today, emerging delivery models such as Software as a Service (SaaS) defy the notion of the internal IT department as the focal point of centralized governance. Recognizing the importance of this issue, we find that the phenomenon of 'SaaS governance' itself is not yet well understood. Based on two cases of SaaS adoption, we take a process-theoretic approach to investigate the complex interaction between factors that influence in the allocation of SaaS authority. The results suggest that some factors, such as the locus of initiative and the decision for SaaS, interact with absorptive capacities and determine the later mode of application governance at a very early stage. Thus, the initiative for introducing SaaS emerges as an important intermediate variable between the overall IT governance mode and the resulting SaaS governance outcome.

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Author:Oliver GüntherORCiDGND, Till J. Winkler
Parent Title (English):Multikonferenz Wirtschaftsinformatik 2012 - Tagungsband der MKWI 2012
Subtitle (English):A process view
Place of publication:Berlin
Document Type:Conference Proceeding
Year of first Publication:2012
Year of Completion:2012
Publishing Institution:Universität Potsdam
Release Date:2018/09/11
First Page:599
Last Page:612
Organizational units:Wirtschafts- und Sozialwissenschaftliche Fakultät / Wirtschaftswissenschaften
Dewey Decimal Classification:3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft
Licence (German):License LogoKeine Nutzungslizenz vergeben - es gilt das deutsche Urheberrecht