Learning from quality issues of BPMN models from industry
- Many organizations use business process models for documenting their business operations. In recent years, the Business Process Model and Notation (BPMN) evolved into the leading standard for process modeling. However, BPMN is complex: The specification offers a huge variety of different elements and often several representational choices for the same semantics. This raises the question of how well modelers can deal with these choices. Empirical insights into BPMN usage from the perspective of practitioners are still missing. We close this gap by analyzing a large set of BPMN 2.0 process models from practice. We found that particularly representational choices for splits and joins, the correct use of message flow, the proper decomposition of models, and the consistent labeling appear to be connected with quality issues. Based on our findings we give five recommendations how these issues can be avoided in the future. The work summarized in this extended abstract has been published in [LMG16].
Author details: | Oliver GüntherORCiDGND, Henrik LeopoldORCiDGND, Jan Mendling |
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URL: | https://www.scopus.com/record/display.uri?eid=2-s2.0-84996503810&origin=inward&txGid=98101b239363e3f806d7fadf22f788e2 |
ISSN: | 1613-0073 |
Title of parent work (English): | CEUR Workshop Proceedings |
Subtitle (English): | extended abstract |
Publication type: | Article |
Language: | English |
Publication year: | 2016 |
Publishing institution: | Universität Potsdam |
Release date: | 2018/09/10 |
Tag: | BPMN modeling guidelines; Modeling recommendations; Process model quality |
Volume: | 1701 |
First page: | 36 |
Last Page: | 38 |
Organizational units: | Wirtschafts- und Sozialwissenschaftliche Fakultät / Wirtschaftswissenschaften |
DDC classification: | 3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft |
License (German): | Keine öffentliche Lizenz: Unter Urheberrechtsschutz |