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Digitizing grocery retailing

  • Multiple emerging technologies both threaten grocers and offer them attractive opportunities to enhance their value propositions, improve processes, reduce costs, and therefore generate competitive advantages. Among the variety of technological innovations and considering the scarcity of resources, it is unclear which technologies to focus on and where to implement them in the value chain. To develop the most probable technology forecast that addresses the application of emerging technologies in the grocery value chain within the current decade, we conduct a two-stage Delphi study. Our results suggest a high relevance of almost all technologies. The panel is only skeptical about three specific projections. As a consequence, grocers are advised to build up knowledge regarding the application of these technologies in the most promising areas of their value chain.

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Author details:Julia Weyer, Victor TiberiusORCiDGND, Peter BicanORCiD, Sascha KrausORCiDGND
DOI:https://doi.org/10.1142/S0219877020500583
ISSN:0219-8770
ISSN:1793-6950
Title of parent work (English):International journal of innovation and technology management
Subtitle (English):the role of emerging technologies in the value chain
Publisher:World Scientific Publishing
Place of publishing:Singapore
Publication type:Article
Language:English
Date of first publication:2021/05/05
Publication year:2021
Release date:2023/09/27
Tag:Delphi study; RFID; artificial intelligence; augmented reality; big data analytics; blockchain technology; drones; grocery retailing; technological forecasting
Volume:17
Issue:08
Article number:2050058
Organizational units:Wirtschafts- und Sozialwissenschaftliche Fakultät / Wirtschaftswissenschaften / Fachgruppe Betriebswirtschaftslehre
DDC classification:3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft
Peer review:Referiert
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