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Learning analytics at scale
(2021)
Digital technologies are paving the way for innovative educational approaches. The learning format of Massive Open Online Courses (MOOCs) provides a highly accessible path to lifelong learning while being more affordable and flexible than face-to-face courses. Thereby, thousands of learners can enroll in courses mostly without admission restrictions, but this also raises challenges. Individual supervision by teachers is barely feasible, and learning persistence and success depend on students' self-regulatory skills. Here, technology provides the means for support. The use of data for decision-making is already transforming many fields, whereas in education, it is still a young research discipline. Learning Analytics (LA) is defined as the measurement, collection, analysis, and reporting of data about learners and their learning contexts with the purpose of understanding and improving learning and learning environments. The vast amount of data that MOOCs produce on the learning behavior and success of thousands of students provides the opportunity to study human learning and develop approaches addressing the demands of learners and teachers.
The overall purpose of this dissertation is to investigate the implementation of LA at the scale of MOOCs and to explore how data-driven technology can support learning and teaching in this context. To this end, several research prototypes have been iteratively developed for the HPI MOOC Platform. Hence, they were tested and evaluated in an authentic real-world learning environment. Most of the results can be applied on a conceptual level to other MOOC platforms as well. The research contribution of this thesis thus provides practical insights beyond what is theoretically possible. In total, four system components were developed and extended:
(1) The Learning Analytics Architecture: A technical infrastructure to collect, process, and analyze event-driven learning data based on schema-agnostic pipelining in a service-oriented MOOC platform. (2) The Learning Analytics Dashboard for Learners: A tool for data-driven support of self-regulated learning, in particular to enable learners to evaluate and plan their learning activities, progress, and success by themselves. (3) Personalized Learning Objectives: A set of features to better connect learners' success to their personal intentions based on selected learning objectives to offer guidance and align the provided data-driven insights about their learning progress. (4) The Learning Analytics Dashboard for Teachers: A tool supporting teachers with data-driven insights to enable the monitoring of their courses with thousands of learners, identify potential issues, and take informed action.
For all aspects examined in this dissertation, related research is presented, development processes and implementation concepts are explained, and evaluations are conducted in case studies. Among other findings, the usage of the learner dashboard in combination with personalized learning objectives demonstrated improved certification rates of 11.62% to 12.63%. Furthermore, it was observed that the teacher dashboard is a key tool and an integral part for teaching in MOOCs. In addition to the results and contributions, general limitations of the work are discussed—which altogether provide a solid foundation for practical implications and future research.
The ability to work in teams is an important skill in today's work environments. In MOOCs, however, team work, team tasks, and graded team-based assignments play only a marginal role. To close this gap, we have been exploring ways to integrate graded team-based assignments in MOOCs. Some goals of our work are to determine simple criteria to match teams in a volatile environment and to enable a frictionless online collaboration for the participants within our MOOC platform. The high dropout rates in MOOCs pose particular challenges for team work in this context. By now, we have conducted 15 MOOCs containing graded team-based assignments in a variety of topics. The paper at hand presents a study that aims to establish a solid understanding of the participants in the team tasks. Furthermore, we attempt to determine which team compositions are particularly successful. Finally, we examine how several modifications to our platform's collaborative toolset have affected the dropout rates and performance of the teams.
Mentoring in a Digital World
(2015)
This paper focuses on the results of the evaluation of the first
pilot of an e-mentoring unit designed by the Hands-On ICT consortium,
funded by the EU LLL programme. The overall aim of this two-year
activity is to investigate the value for professional learning of Massive
Online Open Courses (MOOCs) and Community Online Open Courses
(COOCs) in the context of a ‘community of practice’. Three units in the
first pilot covered aspects of using digital technologies to develop creative
thinking skills. The findings in this paper relate to the fourth unit
about e-mentoring, a skill that was important to delivering the course
content in the other three units. Findings about the e-mentoring unit
included: the students’ request for detailed profiles so that participants
can get to know each other; and, the need to reconcile the different
interpretations of e-mentoring held by the participants when the course
begins. The evaluators concluded that the major issues were that: not all
professional learners would self-organise and network; and few would
wish to mentor their colleagues voluntarily. Therefore, the e-mentoring
issues will need careful consideration in pilots two and three to identify
how e-mentoring will be organised.
The new interactive online educational platform openHPI, (https://openHPI.de) from Hasso Plattner Institute (HPI), offers freely accessible courses at no charge for all who are interested in subjects in the field of information technology and computer science. Since 2011, “Massive Open Online Courses,” called MOOCs for short, have been offered, first at Stanford University and then later at other U.S. elite universities. Following suit, openHPI provides instructional videos on the Internet and further reading material, combined with learning-supportive self-tests, homework and a social discussion forum. Education is further stimulated by the support of a virtual learning community. In contrast to “traditional” lecture platforms, such as the tele-TASK portal (http://www.tele-task.de) where multimedia recorded lectures are available on demand, openHPI offers didactic online courses. The courses have a fixed start date and offer a balanced schedule of six consecutive weeks presented in multimedia and, whenever possible, interactive learning material. Each week, one chapter of the course subject is treated. In addition, a series of learning videos, texts, self-tests and homework exercises are provided to course participants at the beginning of the week. The course offering is combined with a social discussion platform where participants have the opportunity to enter into an exchange with course instructors and fellow participants. Here, for example, they can get answers to questions and discuss the topics in depth. The participants naturally decide themselves about the type and range of their learning activities. They can make personal contributions to the course, for example, in blog posts or tweets, which they can refer to in the forum. In turn, other participants have the chance to comment on, discuss or expand on what has been said. In this way, the learners become the teachers and the subject matter offered to a virtual community is linked to a social learning network.