TY  - JOUR
A1  - Heinze, Priscilla
A1  - Geers, D.
T1  - Quality management in knowledge intensive business processes
Y1  - 2009
ER  - 
TY  - JOUR
A1  - Bahrs, Julian
A1  - Heinze, Priscilla
T1  - KMDL for innovation and production ramp-up process evaluation : a case study
Y1  - 2009
ER  - 
TY  - JOUR
A1  - Gronau, Norbert
A1  - Vladova, Gergana
A1  - Weber, Nadja
A1  - Heinze, Priscilla
A1  - Weber, Edzard
T1  - KMDL® v2.2
BT  - Eine semiformale Beschreibungssprache zur Modellierung von Wissenskonversionen
JF  - Handbuch prozessorientiertes Wissensmanagment
Y1  - 2014
SN  - 978-3-95545-026-7
SP  - 133
EP  - 198
PB  - GITO
CY  - Berlin
ER  - 
TY  - JOUR
A1  - Geers, Dennis
A1  - Jochem, Roland
A1  - Heinze, Priscilla
A1  - Gronau, Norbert
T1  - Qualität in wissensintensiven Geschäftsprozessen
BT  - ein neuer Ansatz für die Qualitätsmessung
JF  - Handbuch prozessorientiertes Wissensmanagement
Y1  - 2014
SN  - 978-3-95545-026-7
SP  - 349
EP  - 357
PB  - GITO
CY  - Berlin
ER  - 
TY  - CHAP
A1  - Gronau, Norbert
A1  - Weber, Edzard
A1  - Heinze, Priscilla
T1  - Cyclic process model transformation
T2  - Proceedings of the 12th European Conference on Knowledge Management
N2  - Process analysis usually focuses only on single and selected processes. It is either existent processes that are recorded and analysed or reference processes that are implemented. So far no evident effort has been put into generalising specific process aspects into patterns and comparing those patterns with regard to their efficiency and effectiveness. This article focuses on the combination of dynamic and holistic analytical elements in enterprise architectures. Our goal is to outline an approach to analyse the development of business processes in a cyclical matter and demonstrate this approach based on an existent modelling language. We want to show that organisational learning can derive from the systematic analysis of past and existent processes from which patterns of successful problem solving can be deducted.
Y1  - 2011
SN  - 978-1-908272-09-6
IS  - 2
SP  - 349
EP  - 359
PB  - Academic Conferences Ltd.
CY  - Reading
ER  -