TY - JOUR A1 - Ahmad, Nadeem A1 - Shoaib, Umar A1 - Prinetto, Paolo T1 - Usability of Online Assistance From Semiliterate Users' Perspective JF - International journal of human computer interaction Y1 - 2015 U6 - https://doi.org/10.1080/10447318.2014.925772 SN - 1044-7318 SN - 1532-7590 VL - 31 IS - 1 SP - 55 EP - 64 PB - Taylor & Francis Group CY - Philadelphia ER -