TY  - JOUR
A1  - Seyfried, Markus
T1  - Problems and methods of quality evaluation in different policy fields
JF  - Zeitschrift für Evaluation
N2  - This article distinguishes methodological problems in quality evaluation and measurement in two policy fields, namely higher education and public broadcasting. Both are characterized by similar external and internal basic conditions and are thus suitable for comparative research. The difficulties of quality measurement and evaluation are discussed with respect to three main features: (1) definition of quality, (2) operationalization of quality and (3) interpretation of quality. Furthermore the identified difficulties in both areas are not always the same, because they depend on different research criteria. Thus the debates of quality measurement and evaluation in higher education and public broadcasting can learn from each other and increase the understanding of quality measurement in general. In addition the comparative design provides opportunities for the development of methods and perspectives.
KW  - Quality-Measurement
KW  - Evaluation
KW  - Higher Education
KW  - Public Broadcasters
Y1  - 2012
SN  - 1619-5515
VL  - 11
IS  - 2
SP  - 209
EP  - 232
PB  - Waxmann
CY  - Münster
ER  -