TY  - JOUR
A1  - Jantz, Bastian
A1  - Klenk, Tanja
A1  - Larsen, Flemming
A1  - Wiggan, Jay
T1  - Marketization and Varieties of Accountability Relationships in Employment Services
BT  - Comparing Denmark, Germany, and Great Britain
JF  - Administration & society
N2  - In the past decade, European countries have contracted out public employment service functions to activate working-age benefit clients. There has been limited discussion of how contracting out shapes the accountability of employment services or is shaped by alternative democratic, administrative, or network forms of accountability. This article examines employment service accountability in Germany, Denmark, and Great Britain. We find that market accountability instruments are additional instruments, not replacements. The findings highlight the importance of administrative and political instruments in legitimizing marketized service provision and shed light on the processes that lead to the development of a hybrid accountability model.
KW  - marketization
KW  - accountability
KW  - employment services
KW  - Denmark
KW  - Germany
KW  - Great Britain
Y1  - 2018
U6  - https://doi.org/10.1177/0095399715581622
SN  - 0095-3997
SN  - 1552-3039
VL  - 50
IS  - 3
SP  - 321
EP  - 345
PB  - Sage Publ.
CY  - Thousand Oaks
ER  - 
TY  - JOUR
A1  - Fuertes, Vanesa
A1  - Jantz, Bastian
A1  - Klenk, Tanja
A1  - McQuaid, Ronald
T1  - Between cooperation and competition: The organisation of employment service delivery in the UK and Germany
JF  - International journal of social welfare
N2  - The increased emphasis on labour market activation in many European countries has led to new forms of governance in recent decades. Primarily through qualitative data and document analysis, this article compares the restructuring of labour market service delivery in the UK and Germany. The comparison suggests the emergence of complex governance arrangements that seek to balance public regulation and accountability with the creation of room for market competition. As a result, we can observe in both countries a greater use of markets, but also of rules. While in both countries the relationships between different providers of labour market services can best be described as a mixture of cooperation and competition, differences exist in terms of instruments and the comprehensiveness of coordination initiatives. The findings suggest that the distinctions between governance models may be more important in theory than in practice, although the combinations of theoretical forms vary in different circumstances.
KW  - activation
KW  - coordination
KW  - employment services
KW  - Germany
KW  - governance
KW  - UK
Y1  - 2014
U6  - https://doi.org/10.1111/ijsw.12100
SN  - 1369-6866
SN  - 1468-2397
VL  - 23
SP  - S71
EP  - S86
PB  - Wiley-Blackwell
CY  - Hoboken
ER  -