TY - JOUR A1 - Lattemann, Christoph A1 - Kupke, Sören A1 - Schneider, Anna-Maria A1 - Stieglitz, Stefan T1 - Financial funding and organizational models in Public Private Partnerships for broadband projects in Europe Y1 - 2006 UR - http://userpage.fu-berlin.de/%7Ejmueller/its/conf/amsterdam06/downloads/papers/ Lattemann_Kupke_Schneider_Stieglitz.pdf ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - eLearning Strategien für das universitäre Massenstudium : zukünftige Herausforderungen und Lösungswege Y1 - 2006 SN - 3-631-54961-X ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Framework for Governance in Open Source Communities Y1 - 2005 SN - 0-7695-2268-8 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Rahmen für eine Governance in Open Source-Projekten Y1 - 2005 SN - 978-3-86005-491-8 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Coworker governance in open-source projects Y1 - 2006 SN - 978-0-444-52769-1 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Vermittlung von Schlüsselqualifikationen : kann eLearning im Bologna-Prozess helfen? Y1 - 2006 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Kupke, Sören A1 - Stieglitz, Stefan A1 - Fetscherin, Marc T1 - How to govern virtual corporations Y1 - 2007 ER - TY - JOUR A1 - Lattemann, Christoph A1 - vom Brocke, Jan A1 - Sonnenberg, Christian A1 - Stieglitz, Stefan T1 - Towards a financial perspective on virtual communities : the case of the Berlin Stock Exchange Y1 - 2008 ER - TY - JOUR A1 - Schneider, Anna Maria A1 - Stieglitz, Stefan A1 - Lattemann, Christoph T1 - Social Software as an instrument of CSR Y1 - 2008 ER - TY - JOUR A1 - Kupke, Sören A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Knowledge governance in virtual corporations Y1 - 2010 SN - 978-3-86573-532-4 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Kupke, Sören A1 - Schneider, Anna Maria A1 - Stieglitz, Stefan T1 - Broadband diffusion with Public Private Partnerships? Y1 - 2008 ER - TY - JOUR A1 - Fuchß, Christoph A1 - Stieglitz, Stefan A1 - Hillmann, Oliver T1 - Ad-hoc messaging network in a mobile environment Y1 - 2008 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Online communities for customer relationship management on financial stock markets : a case study from a German stock exchange Y1 - 2007 ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Lattemann, Christoph T1 - An Approach to Ad-hoc Messaging Networks Using Time Shifted Propagation Y1 - 2008 ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Fuchß, Christoph A1 - Hillmann, Oliver A1 - Lattemann, Christoph T1 - Mobile learning by using Ad Hoc Messaging Network Y1 - 2007 ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Lattemann, Christoph T1 - Mobile learning by using ad hoc messaging network Y1 - 2007 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Soeren, Kupke A1 - Stieglitz, Stefan T1 - The Governance of virtual corporations N2 - The concept of the virtual corporation (VC), which describes a modern form of collaboration among organizations, was introduced in the scientific discussion in the mid 1990th. The practice shows that VCs need new forms of governance because the traditional mechanisms of control, management, and steering are hardly applicable. Until now there is only a few research related to the question how to govern VC. The main problems to govern a VC are to coordinate the communication among dispersed partners and to motivate employees to actively involve themselves into the network. Open source projects are confronted with similar problems. As several governance mechanisms are already analyzed in this context, the authors analyze and adopt governance concepts from open source projects to extract a governance framework for virtual corporations. This new approach leads to innovative insights in governing virtual corporations by using community techniques as an appropriate way for communication and collaboration purposes. Y1 - 2006 ER - TY - GEN A1 - Lattemann, Christoph A1 - Kupke, Sören A1 - Schneider, Anna-Maria A1 - Stieglitz, Stefan T1 - Public Private Partnerships as an Accelerator of Broadband Diffusion? Findings from Case Studies, Y1 - 2006 ER - TY - GEN A1 - Stieglitz, Stefan A1 - Fuchß, Christoph A1 - Hillmann, Oliver A1 - Lattemann, Christoph T1 - Mobile learning by using ad hoc messaging network N2 - The requirements of modern e-learning techniques change. Aspects such as community interaction, flexibility, pervasive learning and increasing mobility in communication habits become more important. To meet these challenges e-learning platforms must provide support on mobile learning. Most approaches try to adopt centralised and static e-learning mechanisms to mobile devices. However, often technically it is not possible for all kinds of devices to be connected to a central server. Therefore we introduce an application of a mobile e-learning network which operates totally decentralised with the help of an underlying ad hoc network architecture. Furthermore the concept of ad hoc messaging network (AMNET) is used as basis system architecture for our approach to implement a platform for pervasive mobile e-learning. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - paper 015 KW - Mobile learning KW - ad hoc learning KW - community KW - e-learning platform KW - AMNET KW - ad hoc messaging network KW - pervasive learning Y1 - 2007 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus-19960 SN - 1867-5808 ER - TY - THES A1 - Stieglitz, Stefan T1 - Steuerung Virtueller Communities : Instrumente, Mechanismen, Wirkungszusammenhänge T1 - Governance of Virtual Communities : instruments, mechanisms, and interdependences N2 - Virtuelle Communities bezeichnen Gemeinschaften von Individuen, die maßgeblich über das Internet miteinander kommunizieren und kollaborieren. Anders als in Unternehmen, in denen Motivationsstrukturen primär auf finanziellen Anreizen basieren, gilt für Virtuelle Communities, dass die Zuarbeit in diesen in der Regel freiwillig und ohne monetäre Interessen der Mitglieder stattfindet. Unternehmen nutzen Virtuelle Communities für Zwecke des Customer Relationship Management, des Wissensmanagement und des Customer Integration. Universitäten bilden virtuelle Lernnetzwerke, um die Interaktion zwischen Studierenden zu erhöhen und hierdurch Lernerfolge zu steigern. Die Potenziale Virtueller Communities werden jedoch in vielen Fällen nicht vollständig ausgeschöpft. Insbesondere der Frage nach einer systematischen Mitgliedersteuerung kommt aufgrund der vorherrschenden komplexen Motivationsstrukturen der freiwillig partizipierenden Mitglieder eine besondere Bedeutung zu. In bisherigen wissenschaftlichen Arbeiten wurde dieser Aspekt jedoch vernachlässigt. Das Untersuchungsdesign der Arbeit zielt darauf ab, diese Forschungslücke zu schließen und einen Ordnungsrahmen zu gestalten, der einen systematischen Aufbau, Betrieb und insbesondere eine Steuerung Virtueller Communities ermöglicht. Die Identifikation von Steuerungsinstrumenten wurde im Rahmen der Arbeit durch eine Analyse der Strukturen und Funktionsweisen in Open Source-Projekten vorgenommen, anschließend wurden diese auf andere Typen Virtueller Communities übertragen. Im Rahmen zweier Fallstudien wurde der entwickelte Ordnungsrahmen unter realen Bedingungen an einem Expertennetzwerk an der Börse Berlin AG und einem universitären Lernnetzwerk erprobt. Die anschließende Analyse gibt Aufschluss über die Wirkungsweisen wettbewerblicher, kooperativer und hierarchischer Steuerungsinstrumente in Virtuellen Communities. N2 - A virtual community can be understood as a group of people sharing common interests, ideas, and feelings by using the internet or other collaborative networks. In contrast to companies where contributors are mainly motivated by financial incentives, virtual communities are based on voluntarily participation and non-monetary benefits. Companies build up virtual communities to support customer relationship management, customer integration or knowledge management. Universities use virtual learning communities to increase knowledge transfer among students. However, the potential of virtual communities can not completely tapped without efficient and systematic approaches of community engineering. Members usually participate voluntarily in virtual community and therefore are characterized by a complex motivational structure. This aspect has not been discussed in scientific literature intensively. The research design of this contribution aims on developing a framework that can be used to systematically build up a virtual community. By analyzing open source projects several instruments of member management were identified and transferred to different types of virtual communities. By developing a case study design the practical relevance of the theoretical model was measured. A network of experts at Berlin stock exchange and a learning network at University of Potsdam were analysed. Surveys, interviews as well as data examinations were used to evaluate the effects of instruments of a systematic member management and different types of coordination such as hierarchy, competition and cooperation. KW - Virtuelle Community KW - Steuerung KW - Open Source KW - Lernnetzwerk KW - Expertennetzwerk KW - Virtual Community KW - Governance KW - Open Source KW - network KW - member Y1 - 2008 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus-16671 ER - TY - GEN A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Framework for Governance in Open Source Communities N2 - In recent years, the development of software in open source communities has attracted immense attention from research and practice. The idea of commercial quality, free software, and open source code accelerated the development of well-designed open source software such as Linux, Apache tools, or Perl. Intrinsic motivation, group identification processes, learning, and career concerns are the key drivers for a successful cooperation among the participants. These factors and most mechanisms of control, coordination, and monitoring forms of open source communities can hardly be explained by traditional organizational theories. In particular, the micro and macro structures of open source communities and their mode of operation are hardly compatible with the central assumption of the New Institutional Theory, like opportunistic behavior. The aim of this contribution is to identify factors that sustain the motivation of the community members over the entire life cycle of an open source project. Adequate coordination and controlling mechanisms for the governance in open source communities may be extracted. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - paper 013 KW - Governance KW - Open Source Y1 - 2005 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus-19941 SN - 1867-5808 ER - TY - GEN A1 - Lattemann, Christoph A1 - Kupke, Sören A1 - Stieglitz, Stefan A1 - Fetscherin, Marc T1 - The governance of virtual corporations N2 - The concept of the virtual corporation (VC), which describes a modern form of collaboration among organizations, was introduced in the scientific discussion in the mid 1990th. The practice shows that VCs need new forms of governance because the traditional mechanisms of control, management, and steering are hardly applicable. Until now there is only a few research related to the question how to govern VC. The main problems to govern a VC are to coordinate the communication among dispersed partners and to motivate employees to actively involve themselves into the network. Open source projects are confronted with similar problems. As several governance mechanisms are already analyzed in this context, the authors analyze and adopt governance concepts from open source projects to extract a governance framework for virtual corporations. This new approach leads to innovative insights in governing virtual corporations by using community techniques as an appropriate way for communication and collaboration purposes. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - paper 016 KW - virtual corporation KW - governance Y1 - 2007 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus-19988 SN - 1867-5808 ER - TY - GEN A1 - Stieglitz, Stefan A1 - Fuchß, Christoph A1 - Lattemann, Christoph T1 - Mobile learning by using ad hoc messaging network N2 - The requirements of modern e-learning techniques change. Aspects such as community interaction, flexibility, pervasive learning and increasing mobility in communication habits become more important. To meet thesechallenges e-learning platforms must provide support on mobile learning. Most approaches try to adopt centralized and static elearning mechanisms to mobile devices. However, often technically it is not possible for all kinds of devices to be connected to a central server. Therefore we introduce an application of a mobile e-learning network which operates totally decentralized with the help of an underlying ad hoc network architecture. Furthermore the concept of ad hoc messaging network (AMNET) is used as basis system architecture for our approach to implement a platform for pervasive mobile elearning. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - paper 014 KW - mobile learning KW - ad hoc learning KW - e-learning platform KW - AMNET KW - ad hoc messaging network Y1 - 2007 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus-19979 SN - 1867-5808 ER - TY - CHAP A1 - Diaz Ferreyra, Nicolás Emilio A1 - Shahi, Gautam Kishore A1 - Tony, Catherine A1 - Stieglitz, Stefan A1 - Scandariato, Riccardo ED - Schmidt, Albrecht ED - Väänänen, Kaisa ED - Goyal, Tesh ED - Kristensson, Per Ola ED - Peters, Anicia T1 - Regret, delete, (do not) repeat BT - an analysis of self-cleaning practices on twitter after the outbreak of the covid-19 pandemic T2 - Extended abstracts of the 2023 CHI conference on human factors in computing systems N2 - During the outbreak of the COVID-19 pandemic, many people shared their symptoms across Online Social Networks (OSNs) like Twitter, hoping for others’ advice or moral support. Prior studies have shown that those who disclose health-related information across OSNs often tend to regret it and delete their publications afterwards. Hence, deleted posts containing sensitive data can be seen as manifestations of online regrets. In this work, we present an analysis of deleted content on Twitter during the outbreak of the COVID-19 pandemic. For this, we collected more than 3.67 million tweets describing COVID-19 symptoms (e.g., fever, cough, and fatigue) posted between January and April 2020. We observed that around 24% of the tweets containing personal pronouns were deleted either by their authors or by the platform after one year. As a practical application of the resulting dataset, we explored its suitability for the automatic classification of regrettable content on Twitter. KW - privacy KW - self-disclosure KW - online regrets KW - deleted tweets KW - crisis communication KW - COVID-19 Y1 - 2023 SN - 978-1-45039-422-2 U6 - https://doi.org/10.1145/3544549.3585583 SP - 1 EP - 7 PB - ACM CY - New York, NY ER - TY - CHAP A1 - Kocur, Alexander A1 - Clausen, Sünje A1 - Hofeditz, Lennart A1 - Brünker, Felix A1 - Fromm, Jennifer A1 - Stieglitz, Stefan T1 - Fighting false information BT - designing a conversational agent for public sector organizations T2 - ECIS 2023 research-in-progress papers N2 - The digital transformation poses challenges for public sector organizations (PSOs) such as the dissemination of false information in social media which can cause uncertainty among citizens and decrease trust in the public sector. Some PSOs already successfully deploy conversational agents (CAs) to communicate with citizens and support digital service delivery. In this paper, we used design science research (DSR) to examine how CAs could be designed to assist PSOs in fighting false information online. We conducted a workshop with the municipality of Kristiansand, Norway to define objectives that a CA would have to meet for addressing the identified false information challenges. A prototypical CA was developed and evaluated in two iterations with the municipality and students from Norway. This research-in-progress paper presents findings and next steps of the DSR process. This research contributes to advancing the digital transformation of the public sector in combating false information problems. KW - false information KW - conversational agents KW - crisis communication KW - media literacy Y1 - 2023 UR - https://aisel.aisnet.org/ecis2023_rip/65 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - JOUR A1 - Kaufhold, Marc-André A1 - Bayer, Markus A1 - Bäumler, Julian A1 - Reuter, Christian A1 - Stieglitz, Stefan A1 - Basyurt, Ali Sercan A1 - Mirbabaie, Milad A1 - Fuchss, Christoph A1 - Eyilmez, Kaan T1 - CYLENCE: strategies and tools for cross-media reporting, detection, and treatment of cyberbullying and hatespeech in law enforcement agencies JF - Mensch und Computer 2023: Workshopband MuC 2023 N2 - Despite the merits of public and social media in private and professional spaces, citizens and professionals are increasingly exposed to cyberabuse, such as cyberbullying and hate speech. Thus, Law Enforcement Agencies (LEA) are deployed in many countries and organisations to enhance the preventive and reactive capabilities against cyberabuse. However, their tasks are getting more complex by the increasing amount and varying quality of information disseminated into public channels. Adopting the perspectives of Crisis Informatics and safety-critical Human-Computer Interaction (HCI) and based on both a narrative literature review and group discussions, this paper first outlines the research agenda of the CYLENCE project, which seeks to design strategies and tools for cross-media reporting, detection, and treatment of cyberbullying and hatespeech in investigative and law enforcement agencies. Second, it identifies and elaborates seven research challenges with regard to the monitoring, analysis and communication of cyberabuse in LEAs, which serve as a starting point for in-depth research within the project. KW - cyberbullying KW - hate speech KW - law enforcement agencies KW - situational awareness KW - human-computer interaction Y1 - 2023 UR - https://dl.gi.de/handle/20.500.12116/42064 U6 - https://doi.org/10.18420/MUC2023-MCI-WS01-211 SP - 1 EP - 8 PB - Gesellschaft für Informatik e.V. (GI) CY - Bonn ER - TY - JOUR A1 - Marx, Julian A1 - Stieglitz, Stefan A1 - Brünker, Felix A1 - Mirbabaie, Milad T1 - Home (office) is where your heart is BT - exploring the identity of the ‘corporate nomad’ knowledge worker archetype JF - Business & information systems engineering N2 - Working conditions of knowledge workers have been subject to rapid change recently. Digital nomadism is no longer a phenomenon that relates only to entrepreneurs, freelancers, and gig workers. Corporate employees, too, have begun to uncouple their work from stationary (home) offices and 9-to-5 schedules. However, pursuing a permanent job in a corporate environment is still subject to fundamentally different values than postulated by the original notion of digital nomadism. Therefore, this paper explores the work identity of what is referred to as ‘corporate nomads’. By drawing on identity theory and the results of semi-structured interviews, the paper proposes a conceptualization of the corporate nomad archetype and presents nine salient identity issues of corporate nomads (e.g., holding multiple contradictory identities, the flexibility paradox, or collaboration constraints). By introducing the ‘corporate nomad’ archetype to the Information Systems literature, this article helps to rethink established conceptions of “home office” and socio-spatial configurations of knowledge work. KW - corporate nomadism KW - identity theory KW - home office KW - knowledge work KW - digital nomadism Y1 - 2023 U6 - https://doi.org/10.1007/s12599-023-00807-w SN - 2363-7005 SN - 1867-0202 VL - 65 IS - 3 SP - 293 EP - 308 PB - Springer Gabler CY - Wiesbaden ER - TY - JOUR A1 - Brünker, Felix A1 - Marx, Julian A1 - Mirbabaie, Milad A1 - Stieglitz, Stefan T1 - Proactive digital workplace transformation BT - unpacking identity change mechanisms in remote-first organisations JF - Journal of information technology N2 - Digital transformation fundamentally changes the way individuals conduct work in organisations. In accordance with this statement, prevalent literature understands digital workplace transformation as a second-order effect of implementing new information technology to increase organisational effectiveness or reach other strategic goals. This paper, in contrast, provides empirical evidence from two remote-first organisations that undergo a proactive rather than reactive digital workplace transformation. The analysis of these cases suggests that new ways of working can be the consequence of an identity change that is a precondition for introducing new information technology rather than its outcome. The resulting process model contributes a competing argument to the existing debate in digital transformation literature. Instead of issuing digital workplace transformation as a deliverable of technological progress and strategic goals, this paper supports a notion of digital workplace transformation that serves a desired identity based on work preferences. KW - digital transformation KW - digital workplace transformation KW - remote-first KW - identity theory Y1 - 2023 U6 - https://doi.org/10.1177/02683962231219516 SN - 0268-3962 SN - 1466-4437 PB - Sage Publishing CY - London ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Mirbabaie, Milad A1 - Deubel, Annika A1 - Braun, Lea-Marie A1 - Kissmer, Tobias T1 - The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications JF - International Journal of Information Management N2 - Despite energy efficiency measures, global energy demand has gradually increased due to global economic growth and changes in consumer behavior. Even if people are aware of the problem and want to change their energy consumption, they have difficulty acting on their attitudes. This is called the attitude-behavior gap. To narrow this gap and reduce energy consumption and CO2 emissions, behavioral interventions beyond technological advances must be considered. A promising intervention is nudging, which uses insights from behavioral economics to gently nudge individuals toward more sustainable choices. In this study, we investigate how modifying digital choice architectures with nudges can be used to influence consumer energy conservation behavior in smart home applications (SHAs). We conducted an online experiment with 391 participants to test the effectiveness of the following three digital nudges in an SHA: self-commitment, reminder, and social norm nudge. While the results of a structural equation model indicated no effect on bridging the gap between attitude and behavior, we found the potential to promote energy conservation with two nudge types. Thus, this paper makes substantial contribution to persuasive and information systems-enabled sustainability for a better world in the form of digital nudges for emerging technologies. Y1 - 2023 U6 - https://doi.org/10.1016/j.ijinfomgt.2023.102665 SN - 0268-4012 SN - 1873-4707 VL - 72 PB - Elsevier CY - Oxford ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Mirbabaie, Milad A1 - Deubel, Annika A1 - Braun, Lea-Marie A1 - Kissmer, Tobias T1 - Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management 72 (2023) 102665] JF - International journal of information management N2 - We would like to inform the readers and editors of the journal that we have discovered some errors in the references of our paper. These errors were brought to our attention by a reader who noticed some inconsistencies between the citations in the text and the bibliography. Upon further investigation, we realized that our literature management software had mistakenly linked some of the references to wrong or non-existent sources. We apologize for this oversight and assure you that it did not affect the validity or quality of our arguments and results, which were based on the correct sources. Below you find a list of the incorrect references along with their corresponding correct ones. We hope that this correction statement will clarify any confusion or misunderstanding that may have arisen from this mistake. The authors would like to apologise for any inconvenience caused. Y1 - 2024 U6 - https://doi.org/10.1016/j.ijinfomgt.2024.102774 SN - 0268-4012 SN - 1873-4707 VL - 76 PB - Elsevier CY - Oxford ER - TY - JOUR A1 - Kapidzic, Sanja A1 - Frey, Felix A1 - Neuberger, Christoph A1 - Stieglitz, Stefan A1 - Mirbabaie, Milad T1 - Crisis communication on Twitter BT - differences between user types in top tweets about the 2015 “refugee crisis” in Germany JF - International journal of communication N2 - The study explores differences between three user types in the top tweets about the 2015 “refugee crisis” in Germany and presents the results of a quantitative content analysis. All tweets with the keyword “Flüchtlinge” posted for a monthlong period following September 13, 2015, the day Germany decided to implement border controls, were collected (N = 763,752). The top 2,495 tweets according to number of retweets were selected for analysis. Differences between news media, public and private actor tweets in topics, tweet characteristics such as tone and opinion expression, links, and specific sentiments toward refugees were analyzed. We found strong differences between the tweets. Public actor tweets were the main source of positive sentiment toward refugees and the main information source on refugee support. News media tweets mostly reflected traditional journalistic norms of impartiality and objectivity, whereas private actor tweets were more diverse in sentiments toward refugees. KW - refugee crisis 2015 KW - Germany KW - social media KW - Twitter KW - user types Y1 - 2023 UR - https://ijoc.org/index.php/ijoc/article/view/18172/4022 SN - 1932-8036 VL - 17 SP - 735 EP - 754 PB - The Annenberg Center for Communication CY - Los Angeles, Calif. ER - TY - CHAP A1 - Clausen, Sünje A1 - Brünker, Felix A1 - Stieglitz, Stefan T1 - Towards responsible augmentation BT - identifying characteristics of AI-based technology with ethical implications for knowledge workers T2 - ACIS 2023 proceedings N2 - Artificial intelligence (AI)-based technologies can increasingly perform knowledge work tasks, such as medical diagnosis. Thereby, it is expected that humans will not be replaced by AI but work closely with AI-based technology (“augmentation”). Augmentation has ethical implications for humans (e.g., impact on autonomy, opportunities to flourish through work), thus, developers and managers of AI-based technology have a responsibility to anticipate and mitigate risks to human workers. However, doing so can be difficult as AI encompasses a wide range of technologies, some of which enable fundamentally new forms of interaction. In this research-in-progress paper, we propose the development of a taxonomy to categorize unique characteristics of AI-based technology that influence the interaction and have ethical implications for human workers. The completed taxonomy will support researchers in forming cumulative knowledge on the ethical implications of augmentation and assist practitioners in the ethical design and management of AI-based technology in knowledge work. KW - artificial intelligence KW - augmentation KW - taxonomy KW - human-AI interaction KW - ethics Y1 - 2023 UR - https://aisel.aisnet.org/acis2023/123/ PB - Australasian Association for Information Systems CY - Wellington ER - TY - JOUR A1 - Marx, Julian A1 - Blanco, Beatriz A1 - Amaral, Adriana A1 - Stieglitz, Stefan A1 - Aquino, Maria Clara T1 - Combating misinformation with internet culture BT - the case of Brazilian public health organizations and their COVID-19 vaccination campaigns JF - Internet research N2 - Purpose This study investigates the communication behavior of public health organizations on Twitter during the COVID-19 vaccination campaign in Brazil. It contributes to the understanding of the organizational framing of health communication by showcasing several instances of framing devices that borrow from (Brazilian) internet culture. The investigation of this case extends the knowledge by providing a rich description of the organizational framing of health communication to combat misinformation in a politically charged environment. Design/methodology/approach The authors collected a Twitter dataset of 77,527 tweets and analyzed a purposeful subsample of 536 tweets that contained information provided by Brazilian public health organizations about COVID-19 vaccination campaigns. The data analysis was carried out quantitatively and qualitatively by combining social media analytics techniques and frame analysis. Findings The analysis showed that Brazilian health organizations used several framing devices that have been identified by previous literature such as hashtags, links, emojis or images. However, the analysis also unearthed hitherto unknown visual framing devices for misinformation prevention and debunking that borrow from internet culture such as “infographics,” “pop culture references” and “internet-native symbolism.” Research limitations/implications First, the identification of framing devices relating to internet culture add to our understanding of the so far little addressed framing of misinformation combat messages. The case of Brazilian health organizations provides a novel perspective to knowledge by offering a notion of internet-native symbols (e.g. humor, memes) and popular culture references for misinformation combat, including misinformation prevention. Second, this study introduces a frontier of political contextualization to misinformation research that does not relate to the partisanship of the spreaders but that relates to the political dilemmas of public organizations with a commitment to provide accurate information to citizens. Practical implications The findings inform decision-makers and public health organizations about framing devices that are tailored to internet-native audiences and can guide strategies to carry out information campaigns in misinformation-laden social media environments. Social implications The findings of this case study expose the often-overlooked cultural peculiarities of framing information campaigns on social media. The report of this study from a country in the Global South helps to contrast several assumptions and strategies that are prevalent in (health) discourses in Western societies and scholarship. Originality/value This study uncovers unconventional and barely addressed framing devices of health organizations operating in Brazil, which provides a novel perspective to the body of research on misinformation. It contributes to existing knowledge about frame analysis and broadens the understanding of frame devices borrowing from internet culture. It is a call for a frontier in misinformation research that deals with internet culture as part of organizational strategies for successful misinformation combat. KW - misinformation KW - internet culture KW - frame analysis KW - social media KW - twitter KW - global south Y1 - 2023 U6 - https://doi.org/10.1108/INTR-07-2022-0573 SN - 1066-2243 SN - 2054-5657 VL - 33 IS - 5 SP - 1990 EP - 2012 PB - Emerald CY - Bingley ER - TY - RPRT A1 - Stieglitz, Stefan A1 - Zerfaß, Ansgar A1 - Wloka, Michelle A1 - Clausen, Sünje T1 - Communications trend radar 2024 BT - information inflation, AI literacy, workforce shift, content integrity & decoding humans T2 - Communication insights N2 - What does the future hold for corporate communications? The Communications Trend Radar is an applied research project. On an annual basis, it identifies relevant trends for corporate communications from the fields of society, management, and technology. The research team at the University of Potsdam (Professor Stefan Stieglitz, Sünje Clausen, MS.) and Leipzig University (Professor Ansgar Zerfass, Dr Michelle Wloka) identified the following trends for 2024: Information Inflation, AI Literacy, Workforce Shift, Content Integrity, Decoding Humans. More information on the trends can be found in the Communications Trend Radar Report 2024 N2 - Wo steht die Kommunikationsbranche und wohin wird sie sich entwickeln? Der Communications Trend Radar ist eine wissenschaftliche, interessensunabhängige Studie, die jedes Jahr relevante Trends für die Unternehmenskommunikation aus den Bereichen Gesellschaft, Management und Technologie herausarbeitet. Das Forschungsteam der Universität Potsdam (Prof. Dr. Stefan Stieglitz, Sünje Clausen, M.Sc.) und der Universität Leipzig (Prof. Dr. Ansgar Zerfaß, Dr. Michelle Wloka) identifiziert für 2024 die Trends: Information Inflation, AI Literacy, Workforce Shift, Content Integrity, Decoding Humans. Weitere Informationen zu den Trends können im Communications Trend Radar Report 2024 nachgelesen werden. Y1 - 2024 UR - https://hdl.handle.net/10419/284410 U6 - https://doi.org/10419/284410 SN - 2749-893X VL - 20 PB - Academic Society for Management & Communication CY - Leipzig ER - TY - RPRT A1 - Zerfaß, Ansgar A1 - Stieglitz, Stefan A1 - Clausen, Sünje A1 - Ziegele, Daniel A1 - Berger, Karen T1 - Communications trend radar 2023 BT - state revival, scarcity management, unimagination, augmented workflows & parallel worlds T2 - Communication insights N2 - How do social changes, new technologies or new management trends affect communication work? A team of researchers at Leipzig University and the University of Potsdam (Germany) observed new developments in related disciplines. As a result, the five most important trends for corporate communications are identified annually and published in the Communications Trend Radar. Thus, Communications managers can identify challenges and opportunities at an early stage, take a position, address issues and make decisions. For 2023, the Communications Trend Radar identifies five key trends for corporate communications: State Revival, Scarcity Management, Unimagination, Parallel Worlds, Augemented Workflows. KW - public relation KW - trend KW - country KW - stakeholders KW - bottleneck KW - resilience KW - artificial intelligence KW - virtual reality Y1 - 2023 UR - https://hdl.handle.net/10419/270993 U6 - https://doi.org/10419/270993 SN - 2749-893X VL - 17 PB - Academic Society for Management & Communication CY - Leipzig ER - TY - RPRT A1 - Clausen, Sünje A1 - Stieglitz, Stefan A1 - Wloka, Michelle T1 - Between reality & fantasy BT - transforming influencer relations through synthetic media T2 - Communication insights N2 - Synthetische Medien ermöglichen die zunehmend automatisierte Erstellung virtueller Influencer, von denen bereits einige Millionen Follower in sozialen Medien gewonnen haben. Unter der Leitung von Professor Stefan Stieglitz und Sünje Clausen (Universität Potsdam) und in Kooperation mit Sanofi hat ein Forschungsprojekt untersucht, wie computergenerierten Charaktere für die Influencer-Kommunikation im Unternehmensumfeld genutzt werden können. Nähere Informationen zu den Forschungsergebnissen können in der Communication Insights nachgelesen werden: eine kurze Einführung in die Influencer-Kommunikation, potenziellen Vorteile als auch Herausforderungen von virtuellen Influencern, Tipps für den Prozess der Gestaltung und Nutzung eines virtuellen Influencers. Y1 - 2023 UR - https://hdl.handle.net/10419/280991 U6 - https://doi.org/10419/280991 SN - 2749-893X VL - 19 PB - Academic Society for Management & Communication CY - Leipzig ER - TY - JOUR A1 - Fromm, Jennifer A1 - Stieglitz, Stefan A1 - Mirbabaie, Milad T1 - Virtual reality in digital education BT - an affordance network perspective on effective use behavior JF - ACM SIGMIS database N2 - Virtual reality promises high potential as an immersive, hands-on learning tool for training 21st-century skills. However, previous research revealed that the mere use of digital tools in higher education does not automatically translate into learning outcomes. Instead, information systems studies emphasized the importance of effective use behavior to achieve technology usage goals. Applying the affordance network approach, we investigated what constitutes effective usage behavior regarding a virtual reality collaboration system in digital education. Therefore, we conducted 18 interviews with students and observations of six course sessions. The results uncover how affordance actualization contributed to the achievement of learning goals. A comparison with findings of previous studies on other information systems (i.e., electronic medical record systems, big data analytics, fitness wearables) allowed us to highlight system-specific differences in effective use behavior. We also demonstrated a clear distinction between concepts surrounding effective use theory facilitating the application of the affordance network approach in information systems research. KW - virtual reality KW - effective use behavior KW - affordance network approach KW - digital education KW - qualitative research Y1 - 2024 U6 - https://doi.org/10.1145/3663682.3663685 SN - 0095-0033 SN - 1532-0936 VL - 55 IS - 2 SP - 14 EP - 41 PB - ACM CY - New York, NY ER - TY - CHAP A1 - Marx, Julian A1 - Brünker, Felix A1 - Mirbabaie, Milad A1 - Stieglitz, Stefan ED - Bui, Tung X. T1 - Digital activism on social media BT - the role of brand ambassadors and corporate reputation management T2 - Proceedings of the 57th Annual Hawaii International Conference on System Sciences N2 - Social media constitute an important arena for public debates and steady interchange of issues relevant to society. To boost their reputation, commercial organizations also engage in political, social, or environmental debates on social media. To engage in this type of digital activism, organizations increasingly utilize the social media profiles of executive employees and other brand ambassadors. However, the relationship between brand ambassadors’ digital activism and corporate reputation is only vaguely understood. The results of a qualitative inquiry suggest that digital activism via brand ambassadors can be risky (e.g., creating additional surface for firestorms, financial loss) and rewarding (e.g., emitting authenticity, employing ‘megaphones’ for industry change) at the same time. The paper informs both scholarship and practitioners about strategic trade-offs that need to be considered when employing brand ambassadors for digital activism. KW - the bright and dark side of social media in the marginalized contexts KW - brand ambassadors KW - digital activism KW - reputation management KW - social media Y1 - 2024 UR - https://hdl.handle.net/10125/107250 SN - 978-0-99813-317-1 SP - 7205 EP - 7214 PB - Department of IT Management Shidler College of Business University of Hawaii CY - Honolulu, HI ER - TY - CHAP A1 - Mirbabaie, Milad A1 - Rieskamp, Jonas A1 - Hofeditz, Lennart A1 - Stieglitz, Stefan ED - Bui, Tung X. T1 - Breaking down barriers BT - how conversational agents facilitate open science and data sharing T2 - Proceedings of the 57th Annual Hawaii International Conference on System Sciences N2 - Many researchers hesitate to provide full access to their datasets due to a lack of knowledge about research data management (RDM) tools and perceived fears, such as losing the value of one's own data. Existing tools and approaches often do not take into account these fears and missing knowledge. In this study, we examined how conversational agents (CAs) can provide a natural way of guidance through RDM processes and nudge researchers towards more data sharing. This work offers an online experiment in which researchers interacted with a CA on a self-developed RDM platform and a survey on participants’ data sharing behavior. Our findings indicate that the presence of a guiding and enlightening CA on an RDM platform has a constructive influence on both the intention to share data and the actual behavior of data sharing. Notably, individual factors do not appear to impede or hinder this effect. KW - open science practices in information systems research KW - conversational agents KW - data sharing KW - digital nudging KW - open science KW - research data management Y1 - 2024 UR - https://hdl.handle.net/10125/106457 SN - 978-0-99813-317-1 SP - 672 EP - 681 PB - Department of IT Management Shidler College of Business University of Hawaii CY - Honolulu, HI ER - TY - CHAP A1 - Stieglitz, Stefan A1 - Fromm, Jennifer A1 - Kocur, Alexander A1 - Rostalski, Frauke A1 - Duda, Michelle A1 - Evans, Alison A1 - Rieskamp, Jonas A1 - Sievi, Luzia A1 - Pawelec, Maria A1 - Heesen, Jessica A1 - Loh, Wulf A1 - Fuchß, Christoph A1 - Eyilmez, Kaan T1 - What measures can government institutions in Germany take against digital disinformation? BT - a systematic literature review and ethical-legal discussion T2 - Wirtschaftsinformatik 2023 Proceedings N2 - Disinformation campaigns spread rapidly through social media and can cause serious harm, especially in crisis situations, ranging from confusion about how to act to a loss of trust in government institutions. Therefore, the prevention of digital disinformation campaigns represents an important research topic. However, previous research in the field of information systems focused on the technical possibilities to detect and combat disinformation, while ethical and legal perspectives have been neglected so far. In this article, we synthesize previous information systems literature on disinformation prevention measures and discuss these measures from an ethical and legal perspective. We conclude by proposing questions for future research on the prevention of disinformation campaigns from an IS, ethical, and legal perspective. In doing so, we contribute to a balanced discussion on the prevention of digital disinformation campaigns that equally considers technical, ethical, and legal issues, and encourage increased interdisciplinary collaboration in future research. KW - disinformation campaigns KW - social media KW - ethical implications KW - legal implications KW - government agencies Y1 - 2023 UR - https://aisel.aisnet.org/wi2023/20/ PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - JOUR A1 - Biermann, Kaija A1 - Nowak, Bianca A1 - Braun, Lea-Marie A1 - Taddicken, Monika A1 - Krämer, Nicole C. A1 - Stieglitz, Stefan T1 - Does scientific evidence sell? BT - combining manual and automated content analysis to investigate scientists’ and laypeople’s evidence practices on social media JF - Science communication N2 - Examining the dissemination of evidence on social media, we analyzed the discourse around eight visible scientists in the context of COVID-19. Using manual (N = 1,406) and automated coding (N = 42,640) on an account-based tracked Twitter/X dataset capturing scientists’ activities and eliciting reactions over six 2-week periods, we found that visible scientists’ tweets included more scientific evidence. However, public reactions contained more anecdotal evidence. Findings indicate that evidence can be a message characteristic leading to greater tweet dissemination. Implications for scientists, including explicitly incorporating scientific evidence in their communication and examining evidence in science communication research, are discussed. KW - evidence KW - public engagement KW - social media KW - COVID-19 KW - computational methods Y1 - 2024 U6 - https://doi.org/10.1177/10755470241249468 SN - 1075-5470 SN - 1552-8545 VL - 0 PB - Sage CY - Thousand Oaks, Calif. ER - TY - GEN A1 - Fischer-Preßler, Diana A1 - Marx, Julian A1 - Bunker, Deborah A1 - Stieglitz, Stefan A1 - Fischbach, Kai T1 - Social media information governance in multi-level organizations BT - How humanitarian organizations accrue social capital T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Strategic social media use positively influences organizational goals such as the long-term accrual of social capital, and thus social media information governance has become an increasingly important organizational objective. It is particularly important for humanitarian nongovernmental organizations (HNGOs), whose work relies on accurate and timely information regarding socially altruistic behavior (donations, volunteerism, etc.). Despite the potential of social media for increasing social capital, tensions in governing social media information across an organization's different operational levels (regional, intermediate, and national) pose a difficult challenge. Prominent governance frameworks offer little guidance, as their focus on control and incremental policymaking is largely incompatible with the processes, roles, standards, and metrics needed for managing self-governing social media. This study offers a notion of dynamic and co-evolutionary process management of multi-level organizations as a means of conceptualizing social media information governance for the accrual of organizational social capital. Based on interviews with members of HNGOs, this study reveals tensions that emerge within eight focus areas of accruing social capital in multi-level organizations, explains how dynamic process management can ease those tensions, and proposes corresponding strategy recommendations. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 185 KW - social media KW - social capital KW - information governance KW - dynamic and co-evolutionary process management Y1 - 2023 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608409 SN - 1867-5808 IS - 185 ER - TY - JOUR A1 - Fischer-Preßler, Diana A1 - Marx, Julian A1 - Bunker, Deborah A1 - Stieglitz, Stefan A1 - Fischbach, Kai T1 - Social media information governance in multi-level organizations BT - How humanitarian organizations accrue social capital JF - Information and management N2 - Strategic social media use positively influences organizational goals such as the long-term accrual of social capital, and thus social media information governance has become an increasingly important organizational objective. It is particularly important for humanitarian nongovernmental organizations (HNGOs), whose work relies on accurate and timely information regarding socially altruistic behavior (donations, volunteerism, etc.). Despite the potential of social media for increasing social capital, tensions in governing social media information across an organization's different operational levels (regional, intermediate, and national) pose a difficult challenge. Prominent governance frameworks offer little guidance, as their focus on control and incremental policymaking is largely incompatible with the processes, roles, standards, and metrics needed for managing self-governing social media. This study offers a notion of dynamic and co-evolutionary process management of multi-level organizations as a means of conceptualizing social media information governance for the accrual of organizational social capital. Based on interviews with members of HNGOs, this study reveals tensions that emerge within eight focus areas of accruing social capital in multi-level organizations, explains how dynamic process management can ease those tensions, and proposes corresponding strategy recommendations. KW - social media KW - social capital KW - information governance KW - dynamic and co-evolutionary process management Y1 - 2023 U6 - https://doi.org/10.1016/j.im.2023.103838 SN - 0378-7206 SN - 1872-7530 VL - 60 IS - 7 SP - 1 EP - 18 PB - Elsevier Science CY - Amsterdam ER -