TY  - CHAP
A1  - Gronau, Norbert
A1  - Teichmann, Malte
A1  - Weber, Edzard
ED  - Shishkov, Boris
T1  - Serious game-based haptic modeling
BT  - an application-oriented approach for sequentially developing new business models from tacit knowledge
T2  - Business modeling and software design
N2  - The authors propose that while tacit knowledge is a valuable resource for developing new business models, its externalization presents several challenges. One major challenge is that individuals often don’t recognize their tacit knowledge resources, while another is the reluctance to share one’s knowledge with others. Addressing these challenges, the authors present an application-oriented serious game-based haptic modeling approach for externalize tacit knowledge, which can be used to develop the first versions of business models based on tacit knowledge. Both conceptual and practical design fundamentals are presented based on elaborated theoretical approaches, which were developed with the help of a design science approach. The development of the research process is presented step by step, whereby we focused on the high accessibility of the presented research. Practitioners are presented with guidelines for implementing their serious game projects. Scientists benefit from starting points for their research topics of externalization, internalization, and socialization of tacit knowledge, development of business models, and serious games or gamification. The paper concludes with open research desiderata and questions from the presented research process.
KW  - serious game
KW  - tacit knowledge
KW  - business model
KW  - SECI-model
KW  - conversion sequences
KW  - design science
Y1  - 2023
SN  - 978-3-031-36756-4
U6  - https://doi.org/10.1007/978-3-031-36757-1_3
SP  - 32
EP  - 55
PB  - Springer Nature
CY  - Cham
ER  - 
TY  - JOUR
A1  - Dragičević, Nikolina
A1  - Ullrich, André
A1  - Tsui, Eric
A1  - Gronau, Norbert
T1  - A conceptual model of knowledge dynamics in the industry 4.0 smart grid scenario
JF  - Knowledge management research & practice : KMRP
N2  - Technological advancements are giving rise to the fourth industrial revolution - Industry 4.0 -characterized by the mass employment of smart objects in highly reconfigurable and thoroughly connected industrialproduct-service systems. The purpose of this paper is to propose a theory-based knowledgedynamics model in the smart grid scenario that would provide a holistic view on the knowledge-based interactions among smart objects, humans, and other actors as an underlyingmechanism of value co-creation in Industry 4.0. A multi-loop and three-layer - physical, virtual, and interface - model of knowledge dynamics is developedby building on the concept of ba - an enabling space for interactions and theemergence of knowledge. The model depicts how big data analytics are just one component inunlocking the value of big data, whereas the tacit engagement of humans-in-the-loop - theirsense-making and decision-making - is needed for insights to be evoked fromanalytics reports and customer needs to be met.
KW  - Industry 4.0
KW  - tacit knowledge
KW  - humans-in-the-loop
KW  - big data analytics
KW  - internet of things and services
KW  - smart grid
Y1  - 2020
U6  - https://doi.org/10.1080/14778238.2019.1633893
SN  - 1477-8238
SN  - 1477-8246
VL  - 18
IS  - 2
SP  - 199
EP  - 213
PB  - Taylor & Francis
CY  - London [u.a.]
ER  -