TY - JOUR A1 - Kluge, Annette A1 - Gronau, Norbert T1 - Intentional forgetting in organizations BT - the Importance of Eliminating Retrieval Cues for Implementing New Routines JF - Frontiers in psychology N2 - To cope with the already large, and ever increasing, amount of information stored in organizational memory, "forgetting," as an important human memory process, might be transferred to the organizational context. Especially in intentionally planned change processes (e.g., change management), forgetting is an important precondition to impede the recall of obsolete routines and adapt to new strategic objectives accompanied by new organizational routines. We first comprehensively review the literature on the need for organizational forgetting and particularly on accidental vs. intentional forgetting. We discuss the current state of the art of theory and empirical evidence on forgetting from cognitive psychology in order to infer mechanisms applicable to the organizational context. In this respect, we emphasize retrieval theories and the relevance of retrieval cues important for forgetting. Subsequently, we transfer the empirical evidence that the elimination of retrieval cues leads to faster forgetting to the forgetting of organizational routines, as routines are part of organizational memory. We then propose a classification of cues (context, sensory, business process-related cues) that are relevant in the forgetting of routines, and discuss a meta-cue called the "situational strength" cue, which is relevant if cues of an old and a new routine are present simultaneously. Based on the classification as business process-related cues (information, team, task, object cues), we propose mechanisms to accelerate forgetting by eliminating specific cues based on the empirical and theoretical state of the art. We conclude that in intentional organizational change processes, the elimination of cues to accelerate forgetting should be used in change management practices. KW - change management KW - multi-actor routines KW - business processes KW - knowledge management KW - organizational memory KW - situational strength Y1 - 2018 U6 - https://doi.org/10.3389/fpsyg.2018.00051 SN - 1664-1078 VL - 9 PB - Frontiers Research Foundation CY - Lausanne ER - TY - JOUR A1 - Teichmann, Malte A1 - Ullrich, André A1 - Bender, Benedict A1 - Gronau, Norbert T1 - Mobile IIoT-Technologien in hybriden Lernfabriken T1 - Using Mobile IIoT-Technologies in Hybrid Learning Factories BT - Szenariobasierte Entwicklung von Handlungskompetenz im Anwendungszentrum Industrie 4.0 BT - a Scenario-Based Development of Acting Capability in the Application Center Industry 4.0 JF - Industrie 4.0 Management N2 - Der Wandel zur automatisierten Produktion, die fortschreitende Digitalisierung der Wertschöpfungsprozesse sowie die stetige Implementierung von mobilen Industrial Internet of Things-Technologien (IIoT) in diese zur Unterstützung der Mitarbeiter stellen betriebliche Weiterbildung vor Herausforderungen. Komple-xere Anforderungen und veränderte Tätigkeitsprofile erfordern Handlungskom-petenzen bei Mitarbeitern im Sinne der Fähigkeit, in unbekannten Situationen auf Basis eigenen Könnens handlungsfähig zu bleiben. Jene sowie dafür notwendiges umfassendes Verständnis gegenüber digitalisierten Produktions-prozessen kann jedoch durch konventionelle Lehrmethoden nicht realisiert werden, da diese der erhöhten Anforderungskomplexität und den komplexen Rückkopplungen im Rahmen der Steuer- und Regelkreise nicht gerecht werden können. Diese Aspekte aufgreifend wird im Folgenden ein szenariobasierter Wei-terbildungsansatz für eine Lernfabrik vorgestellt, der insbesondere die Potenziale mobiler IIoT-Technologien zur Ausgestaltung dieser in den Blick nimmt. N2 - Recently, implementation procedures of automatic production, digitalization and Industrial Internet of Things technologies (IIoT) play an increasing role in industrial manufacturing processes. Subsequently, the competence requirements for employees change. These changes cannot be anticipated by traditional learning approaches. The following contribution faces this challenge and will show a new integrated learning factory approach which combines the application of new technologies with a flexible production environment. Thus establishing production surroundings that are familiar to the learner. The contribution demonstrates this approach using a quality control process in the context of logistics. KW - Mobile IIoT-Technologie KW - Lernszenario KW - Anwendungszentrum Industrie 4.0 KW - Lernfabrik KW - mobile IIoT-technologies KW - learning scenario KW - application center Industrie 4.0 KW - digital learning factory Y1 - 2018 U6 - https://doi.org/10.30844/I40M_18-3_S21-24 SN - 2364-9208 VL - 34 IS - 3 SP - 21 EP - 24 PB - GITO CY - Berlin ER - TY - JOUR A1 - Dragičević, Nikolina A1 - Ullrich, André A1 - Tsui, Eric A1 - Gronau, Norbert T1 - A conceptual model of knowledge dynamics in the industry 4.0 smart grid scenario JF - Knowledge management research & practice : KMRP N2 - Technological advancements are giving rise to the fourth industrial revolution - Industry 4.0 -characterized by the mass employment of smart objects in highly reconfigurable and thoroughly connected industrialproduct-service systems. The purpose of this paper is to propose a theory-based knowledgedynamics model in the smart grid scenario that would provide a holistic view on the knowledge-based interactions among smart objects, humans, and other actors as an underlyingmechanism of value co-creation in Industry 4.0. A multi-loop and three-layer - physical, virtual, and interface - model of knowledge dynamics is developedby building on the concept of ba - an enabling space for interactions and theemergence of knowledge. The model depicts how big data analytics are just one component inunlocking the value of big data, whereas the tacit engagement of humans-in-the-loop - theirsense-making and decision-making - is needed for insights to be evoked fromanalytics reports and customer needs to be met. KW - Industry 4.0 KW - tacit knowledge KW - humans-in-the-loop KW - big data analytics KW - internet of things and services KW - smart grid Y1 - 2020 U6 - https://doi.org/10.1080/14778238.2019.1633893 SN - 1477-8238 SN - 1477-8246 VL - 18 IS - 2 SP - 199 EP - 213 PB - Taylor & Francis CY - London [u.a.] ER - TY - JOUR A1 - Gronau, Norbert A1 - Ulrich, Andre A1 - Bender, Benedict T1 - Hybride Lernfabrik im Anwendungszentrum Industrie 4.0 JF - Industrial Internet of Things in der Arbeits- und Betriebsorganisation Y1 - 2017 SN - 978-3-95545-225-4 SP - 1 EP - 23 PB - Gito CY - Berlin ER - TY - JOUR A1 - Gronau, Norbert T1 - Trends in der ERP Branche JF - Die Rolle von ERP-Systemen im Zeitalter der Digitalisierung Y1 - 2017 SN - 978-3-95545-197-4 SP - 85 EP - 109 PB - Gito CY - Berlin ER - TY - JOUR A1 - Gronau, Norbert T1 - Industrie 4.0 JF - Von Industrial Internet of Things zu Industrie 4.0. Band 2 Y1 - 2018 SN - 978-3-95545-261-2 SP - 191 EP - 228 PB - Gito CY - Berlin ER - TY - GEN A1 - Kluge, Annette A1 - Gronau, Norbert T1 - Intentional forgetting in organizations BT - the importance of eliminating retrieval cues for implementing new routines T2 - Postprints der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - To cope with the already large, and ever increasing, amount of information stored in organizational memory, "forgetting," as an important human memory process, might be transferred to the organizational context. Especially in intentionally planned change processes (e.g., change management), forgetting is an important precondition to impede the recall of obsolete routines and adapt to new strategic objectives accompanied by new organizational routines. We first comprehensively review the literature on the need for organizational forgetting and particularly on accidental vs. intentional forgetting. We discuss the current state of the art of theory and empirical evidence on forgetting from cognitive psychology in order to infer mechanisms applicable to the organizational context. In this respect, we emphasize retrieval theories and the relevance of retrieval cues important for forgetting. Subsequently, we transfer the empirical evidence that the elimination of retrieval cues leads to faster forgetting to the forgetting of organizational routines, as routines are part of organizational memory. We then propose a classification of cues (context, sensory, business process-related cues) that are relevant in the forgetting of routines, and discuss a meta-cue called the "situational strength" cue, which is relevant if cues of an old and a new routine are present simultaneously. Based on the classification as business process-related cues (information, team, task, object cues), we propose mechanisms to accelerate forgetting by eliminating specific cues based on the empirical and theoretical state of the art. We conclude that in intentional organizational change processes, the elimination of cues to accelerate forgetting should be used in change management practices. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 127 KW - change management KW - multi-actor routines KW - business processes KW - knowledge management KW - organizational memory KW - situational strength Y1 - 2020 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-446022 SN - 1867-5808 IS - 127 ER - TY - GEN A1 - Weber, Edzard A1 - Tiefenbacher, Anselm A1 - Gronau, Norbert T1 - Need for standardization and systematization of test data for job-shop scheduling T2 - Postprints der Universität Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe N2 - The development of new and better optimization and approximation methods for Job Shop Scheduling Problems (JSP) uses simulations to compare their performance. The test data required for this has an uncertain influence on the simulation results, because the feasable search space can be changed drastically by small variations of the initial problem model. Methods could benefit from this to varying degrees. This speaks in favor of defining standardized and reusable test data for JSP problem classes, which in turn requires a systematic describability of the test data in order to be able to compile problem adequate data sets. This article looks at the test data used for comparing methods by literature review. It also shows how and why the differences in test data have to be taken into account. From this, corresponding challenges are derived which the management of test data must face in the context of JSP research. Keywords T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 134 KW - job shop scheduling KW - JSP KW - social network analysis KW - method comparision Y1 - 2020 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-472229 SN - 1867-5808 IS - 134 ER - TY - BOOK A1 - Gronau, Norbert T1 - Geschäftsprozessmanagement in Wirtschaft und Verwaltung BT - Analyse, Modellierung und Konzeption N2 - Dieses Werk zu Geschäftsprozessmanagement in Wirtschaft und Verwaltung gibt gleichzeitig einen Überblick über den aktuellen Stand der Forschung zu diesem Thema und führt Interessierte wie Studierende oder Praktiker in das Thema und seine Facetten ein. Aktuelle Entwicklungen werden aufgegriffen und vor allem die drei wesentlichen GPM-Blickwinkel Technik, Organisation und Mensch gleichberechtigt behandelt. Aus Sicht der Forschung werden innovative Methoden zur Modellierung und Analyse von Geschäftsprozessen beschrieben. Aus Sicht der Lehre dient das Buch gleichermaßen als Einstiegslektüre und liefert Ansatzpunkte für die vertiefte Befassung mit einzelnen Aspekten des Geschäftsprozessmanagements. Für die Praxis beschreibt dieses Werk die dort bestehenden konzeptionellen und methodischen Hindernisse des Prozessmanagements und zeigt Wege zur Überwindung dieser Hindernisse. Die vorliegende Auflage wurde gründlich überarbeitet und stark erweitert, u. a. mit Kapiteln zur Simulation und Automatisierung von Geschäftsprozessen. Y1 - 2017 SN - 978-3-95545-192-9 PB - Gito CY - Berlin ET - 2. überarb. und erweiterte Aufl. ER - TY - BOOK A1 - Gronau, Norbert T1 - Knowledge Modeling and Description Language 3.0 BT - eine Einführung Y1 - 2020 SN - 978-3-95545-330-5 SN - 978-3-95545-357-2 PB - GITO CY - Berlin ER - TY - GEN A1 - Grum, Marcus A1 - Gronau, Norbert T1 - Process modeling within augmented reality BT - the bidirectional interplay of two worlds T2 - Business Modeling and Software Design, BMSD 2018 N2 - The collaboration during the modeling process is uncomfortable and characterized by various limitations. Faced with the successful transfer of first process modeling languages to the augmented world, non-transparent processes can be visualized in a more comprehensive way. With the aim to rise comfortability, speed, accuracy and manifoldness of real world process augmentations, a framework for the bidirectional interplay of the common process modeling world and the augmented world has been designed as morphologic box. Its demonstration proves the working of drawn AR integrations. Identified dimensions were derived from (1) a designed knowledge construction axiom, (2) a designed meta-model, (3) designed use cases and (4) designed directional interplay modes. Through a workshop-based survey, the so far best AR modeling configuration is identified, which can serve for benchmarks and implementations. KW - Augmented reality KW - Process modeling KW - Simulation process building KW - Generalized knowledge constructin axiom KW - Meta-model KW - Use cases Morphologic box KW - Industry 4.0 KW - CPS KW - CPPS KW - Internet of things Y1 - 2018 SN - 978-3-319-94214-8 SN - 978-3-319-94213-1 U6 - https://doi.org/10.1007/978-3-319-94214-8_7 SN - 1865-1348 VL - 319 SP - 99 EP - 115 PB - Springer CY - Berlin ER - TY - JOUR A1 - Gronau, Norbert A1 - Fröming, Jane A1 - Schmid, Simone T1 - Kompetenzorientiertes Staffing als Beitrag zur Beschäftigungssicherung Y1 - 2007 SN - 978-3-8349-1094-3 ER - TY - JOUR A1 - Fröming, Jane A1 - Gronau, Norbert A1 - Aethner, Christian T1 - Innovativer Groupwareeinsatz in Lehre und Forschung Y1 - 2007 ER - TY - JOUR A1 - Gronau, Norbert T1 - ERP-Systeme in öffentlichen Verwaltungen : Aktuelle Trends und Kooperationsformen Y1 - 2007 ER - TY - JOUR A1 - Gronau, Norbert T1 - Der Wettbewerb ERP-System des Jahres Verfahren und Ergebnisse Y1 - 2007 ER - TY - JOUR A1 - Gronau, Norbert T1 - Wirtschaftlichkeit der produktionsnahen IT Y1 - 2007 ER - TY - JOUR A1 - Gronau, Norbert T1 - Bon appétit! Y1 - 2007 ER - TY - BOOK A1 - Gronau, Norbert T1 - Approach for requirement oriented team building : eChallenges 2007 Y1 - 2007 PB - Univ. Potsdam CY - Potsdam ER - TY - JOUR A1 - Gronau, Norbert A1 - Schmid, Simone A1 - Lindemann, Marcus T1 - RoI-basierte Auswahl von ERP-Systemen Y1 - 2007 SN - 978-3- 940019-23-3 ER - TY - JOUR A1 - Gronau, Norbert A1 - Lindemann, Marcus T1 - Ableitung von IT-Strategien für die Produktion Y1 - 2007 SN - 978- 3-8350-0932-5 ER -