TY - CHAP A1 - David, Natalie A. A1 - Coutinho, James A. A1 - Brennecke, Julia ED - Gerbasi, Alexandra ED - Emery, Cécile ED - Parker, Andrew T1 - Workplace friendships BT - antecedents, consequences, and new challenges for employees and organizations T2 - Understanding workplace relationships N2 - Workplace friendships, i.e., when work colleagues are also friends, are a widespread phenomenon in organizations which has attracted increasing research interest in recent decades. Numerous studies have investigated consequences of workplace friendships and found positive outcomes, such as increased employee job satisfaction or organizational performance, as well as negative outcomes, such as decreased knowledge-sharing between different friendship cliques. Other studies have examined what shapes workplace friendships, focusing on determinants such as personality or the spatial composition of organizations. Finally, an increasing number of studies focus on multiplex workplace friendships, where employees who are friends are also linked by a specific work-focused relationship. In this chapter, we first take stock of the literature on workplace friendships by providing an overview of their antecedents and consequences at the individual, the group, and the organizational level, and review the smaller body of research on multiplex workplace friendships. Second, we critically discuss practical implications of workplace friendships, focusing on their relevance to three current challenges for employees and organizations: the increase in virtual work, social inequalities in organizations, and the increased overlap of professional and private life. Finally, we provide recommendations for organizations on how to address these challenges and effectively manage workplace friendships. Y1 - 2023 SN - 978-3-031-16639-6 SN - 978-3-031-16640-2 U6 - https://doi.org/10.1007/978-3-031-16640-2_11 SP - 325 EP - 368 PB - Palgrave Macmillan CY - Cham ER - TY - JOUR A1 - Becker, Kirstin A1 - Gronewold, Ulfert A1 - Weiß, Katharina T1 - Using legitimacy strategies to secure organisational survival over time BT - the case of EFRAG JF - Accounting and business research N2 - In this paper, we study how the European Financial Reporting Advisory Group (EFRAG) used different legitimacy strategies between 2004 and 2021 to secure its organisational survival. Although EFRAG is now an established player within the regulatory space of corporate reporting, the organisation’s path towards this position was not straightforward. Based on 20 interviews with current and former members of EFRAG and archival documents, we investigate how EFRAG initially gained and maintained its legitimacy and how it responded to a legitimacy crisis arising in the aftermath of the 2008–2009 financial crisis. Based on prior research on organisational strategies for legitimising actions, we derive a framework for our analysis and show how EFRAG has adapted various legitimacy strategies over time. We further find that the use of legitimacy strategies is constrained by various systemic factors and show how EFRAG’s adaptations to its legitimacy strategies led to new tensions. Our findings contribute to the literature on private regulatory organisations’ legitimacy and the political economy of standard setting. KW - EFRAG KW - legitimacy KW - organisational survival KW - regulatory intermediary KW - IFRS Y1 - 2024 U6 - https://doi.org/10.1080/00014788.2024.2346533 SN - 0001-4788 SP - 1 EP - 31 PB - Routledge, Taylor & Francis Group CY - New York ER - TY - CHAP A1 - Mirbabaie, Milad A1 - Rieskamp, Jonas A1 - Hofeditz, Lennart A1 - Stieglitz, Stefan ED - Bui, Tung X. T1 - Breaking down barriers BT - how conversational agents facilitate open science and data sharing T2 - Proceedings of the 57th Annual Hawaii International Conference on System Sciences N2 - Many researchers hesitate to provide full access to their datasets due to a lack of knowledge about research data management (RDM) tools and perceived fears, such as losing the value of one's own data. Existing tools and approaches often do not take into account these fears and missing knowledge. In this study, we examined how conversational agents (CAs) can provide a natural way of guidance through RDM processes and nudge researchers towards more data sharing. This work offers an online experiment in which researchers interacted with a CA on a self-developed RDM platform and a survey on participants’ data sharing behavior. Our findings indicate that the presence of a guiding and enlightening CA on an RDM platform has a constructive influence on both the intention to share data and the actual behavior of data sharing. Notably, individual factors do not appear to impede or hinder this effect. KW - open science practices in information systems research KW - conversational agents KW - data sharing KW - digital nudging KW - open science KW - research data management Y1 - 2024 UR - https://hdl.handle.net/10125/106457 SN - 978-0-99813-317-1 SP - 672 EP - 681 PB - Department of IT Management Shidler College of Business University of Hawaii CY - Honolulu, HI ER - TY - CHAP A1 - Marx, Julian A1 - Brünker, Felix A1 - Mirbabaie, Milad A1 - Stieglitz, Stefan ED - Bui, Tung X. T1 - Digital activism on social media BT - the role of brand ambassadors and corporate reputation management T2 - Proceedings of the 57th Annual Hawaii International Conference on System Sciences N2 - Social media constitute an important arena for public debates and steady interchange of issues relevant to society. To boost their reputation, commercial organizations also engage in political, social, or environmental debates on social media. To engage in this type of digital activism, organizations increasingly utilize the social media profiles of executive employees and other brand ambassadors. However, the relationship between brand ambassadors’ digital activism and corporate reputation is only vaguely understood. The results of a qualitative inquiry suggest that digital activism via brand ambassadors can be risky (e.g., creating additional surface for firestorms, financial loss) and rewarding (e.g., emitting authenticity, employing ‘megaphones’ for industry change) at the same time. The paper informs both scholarship and practitioners about strategic trade-offs that need to be considered when employing brand ambassadors for digital activism. KW - the bright and dark side of social media in the marginalized contexts KW - brand ambassadors KW - digital activism KW - reputation management KW - social media Y1 - 2024 UR - https://hdl.handle.net/10125/107250 SN - 978-0-99813-317-1 SP - 7205 EP - 7214 PB - Department of IT Management Shidler College of Business University of Hawaii CY - Honolulu, HI ER - TY - CHAP A1 - Stieglitz, Stefan A1 - Fromm, Jennifer A1 - Kocur, Alexander A1 - Rostalski, Frauke A1 - Duda, Michelle A1 - Evans, Alison A1 - Rieskamp, Jonas A1 - Sievi, Luzia A1 - Pawelec, Maria A1 - Heesen, Jessica A1 - Loh, Wulf A1 - Fuchß, Christoph A1 - Eyilmez, Kaan T1 - What measures can government institutions in Germany take against digital disinformation? BT - a systematic literature review and ethical-legal discussion T2 - Wirtschaftsinformatik 2023 Proceedings N2 - Disinformation campaigns spread rapidly through social media and can cause serious harm, especially in crisis situations, ranging from confusion about how to act to a loss of trust in government institutions. Therefore, the prevention of digital disinformation campaigns represents an important research topic. However, previous research in the field of information systems focused on the technical possibilities to detect and combat disinformation, while ethical and legal perspectives have been neglected so far. In this article, we synthesize previous information systems literature on disinformation prevention measures and discuss these measures from an ethical and legal perspective. We conclude by proposing questions for future research on the prevention of disinformation campaigns from an IS, ethical, and legal perspective. In doing so, we contribute to a balanced discussion on the prevention of digital disinformation campaigns that equally considers technical, ethical, and legal issues, and encourage increased interdisciplinary collaboration in future research. KW - disinformation campaigns KW - social media KW - ethical implications KW - legal implications KW - government agencies Y1 - 2023 UR - https://aisel.aisnet.org/wi2023/20/ PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - JOUR A1 - Fromm, Jennifer A1 - Stieglitz, Stefan A1 - Mirbabaie, Milad T1 - Virtual reality in digital education BT - an affordance network perspective on effective use behavior JF - ACM SIGMIS database N2 - Virtual reality promises high potential as an immersive, hands-on learning tool for training 21st-century skills. However, previous research revealed that the mere use of digital tools in higher education does not automatically translate into learning outcomes. Instead, information systems studies emphasized the importance of effective use behavior to achieve technology usage goals. Applying the affordance network approach, we investigated what constitutes effective usage behavior regarding a virtual reality collaboration system in digital education. Therefore, we conducted 18 interviews with students and observations of six course sessions. The results uncover how affordance actualization contributed to the achievement of learning goals. A comparison with findings of previous studies on other information systems (i.e., electronic medical record systems, big data analytics, fitness wearables) allowed us to highlight system-specific differences in effective use behavior. We also demonstrated a clear distinction between concepts surrounding effective use theory facilitating the application of the affordance network approach in information systems research. KW - virtual reality KW - effective use behavior KW - affordance network approach KW - digital education KW - qualitative research Y1 - 2024 U6 - https://doi.org/10.1145/3663682.3663685 SN - 0095-0033 SN - 1532-0936 VL - 55 IS - 2 SP - 14 EP - 41 PB - ACM CY - New York, NY ER - TY - RPRT A1 - Clausen, Sünje A1 - Stieglitz, Stefan A1 - Wloka, Michelle T1 - Between reality & fantasy BT - transforming influencer relations through synthetic media T2 - Communication insights N2 - Synthetische Medien ermöglichen die zunehmend automatisierte Erstellung virtueller Influencer, von denen bereits einige Millionen Follower in sozialen Medien gewonnen haben. Unter der Leitung von Professor Stefan Stieglitz und Sünje Clausen (Universität Potsdam) und in Kooperation mit Sanofi hat ein Forschungsprojekt untersucht, wie computergenerierten Charaktere für die Influencer-Kommunikation im Unternehmensumfeld genutzt werden können. Nähere Informationen zu den Forschungsergebnissen können in der Communication Insights nachgelesen werden: eine kurze Einführung in die Influencer-Kommunikation, potenziellen Vorteile als auch Herausforderungen von virtuellen Influencern, Tipps für den Prozess der Gestaltung und Nutzung eines virtuellen Influencers. Y1 - 2023 UR - https://hdl.handle.net/10419/280991 U6 - https://doi.org/10419/280991 SN - 2749-893X VL - 19 PB - Academic Society for Management & Communication CY - Leipzig ER - TY - RPRT A1 - Stieglitz, Stefan A1 - Zerfaß, Ansgar A1 - Wloka, Michelle A1 - Clausen, Sünje T1 - Communications trend radar 2024 BT - information inflation, AI literacy, workforce shift, content integrity & decoding humans T2 - Communication insights N2 - What does the future hold for corporate communications? The Communications Trend Radar is an applied research project. On an annual basis, it identifies relevant trends for corporate communications from the fields of society, management, and technology. The research team at the University of Potsdam (Professor Stefan Stieglitz, Sünje Clausen, MS.) and Leipzig University (Professor Ansgar Zerfass, Dr Michelle Wloka) identified the following trends for 2024: Information Inflation, AI Literacy, Workforce Shift, Content Integrity, Decoding Humans. More information on the trends can be found in the Communications Trend Radar Report 2024 N2 - Wo steht die Kommunikationsbranche und wohin wird sie sich entwickeln? Der Communications Trend Radar ist eine wissenschaftliche, interessensunabhängige Studie, die jedes Jahr relevante Trends für die Unternehmenskommunikation aus den Bereichen Gesellschaft, Management und Technologie herausarbeitet. Das Forschungsteam der Universität Potsdam (Prof. Dr. Stefan Stieglitz, Sünje Clausen, M.Sc.) und der Universität Leipzig (Prof. Dr. Ansgar Zerfaß, Dr. Michelle Wloka) identifiziert für 2024 die Trends: Information Inflation, AI Literacy, Workforce Shift, Content Integrity, Decoding Humans. Weitere Informationen zu den Trends können im Communications Trend Radar Report 2024 nachgelesen werden. Y1 - 2024 UR - https://hdl.handle.net/10419/284410 U6 - https://doi.org/10419/284410 SN - 2749-893X VL - 20 PB - Academic Society for Management & Communication CY - Leipzig ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Mirbabaie, Milad A1 - Deubel, Annika A1 - Braun, Lea-Marie A1 - Kissmer, Tobias T1 - Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management 72 (2023) 102665] JF - International journal of information management N2 - We would like to inform the readers and editors of the journal that we have discovered some errors in the references of our paper. These errors were brought to our attention by a reader who noticed some inconsistencies between the citations in the text and the bibliography. Upon further investigation, we realized that our literature management software had mistakenly linked some of the references to wrong or non-existent sources. We apologize for this oversight and assure you that it did not affect the validity or quality of our arguments and results, which were based on the correct sources. Below you find a list of the incorrect references along with their corresponding correct ones. We hope that this correction statement will clarify any confusion or misunderstanding that may have arisen from this mistake. The authors would like to apologise for any inconvenience caused. Y1 - 2024 U6 - https://doi.org/10.1016/j.ijinfomgt.2024.102774 SN - 0268-4012 N1 - Refers to: The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications International Journal of Information Management, Volume 72, October 2023, Pages 102665 / Stefan Stieglitz, Milad Mirbabaie, Annika Deubel, Lea-Marie Braun, Tobias Kissmer VL - 76 PB - Elsevier CY - Oxford ER - TY - JOUR A1 - Marx, Julian A1 - Blanco, Beatriz A1 - Amaral, Adriana A1 - Stieglitz, Stefan A1 - Aquino, Maria Clara T1 - Combating misinformation with internet culture BT - the case of Brazilian public health organizations and their COVID-19 vaccination campaigns JF - Internet research N2 - Purpose This study investigates the communication behavior of public health organizations on Twitter during the COVID-19 vaccination campaign in Brazil. It contributes to the understanding of the organizational framing of health communication by showcasing several instances of framing devices that borrow from (Brazilian) internet culture. The investigation of this case extends the knowledge by providing a rich description of the organizational framing of health communication to combat misinformation in a politically charged environment. Design/methodology/approach The authors collected a Twitter dataset of 77,527 tweets and analyzed a purposeful subsample of 536 tweets that contained information provided by Brazilian public health organizations about COVID-19 vaccination campaigns. The data analysis was carried out quantitatively and qualitatively by combining social media analytics techniques and frame analysis. Findings The analysis showed that Brazilian health organizations used several framing devices that have been identified by previous literature such as hashtags, links, emojis or images. However, the analysis also unearthed hitherto unknown visual framing devices for misinformation prevention and debunking that borrow from internet culture such as “infographics,” “pop culture references” and “internet-native symbolism.” Research limitations/implications First, the identification of framing devices relating to internet culture add to our understanding of the so far little addressed framing of misinformation combat messages. The case of Brazilian health organizations provides a novel perspective to knowledge by offering a notion of internet-native symbols (e.g. humor, memes) and popular culture references for misinformation combat, including misinformation prevention. Second, this study introduces a frontier of political contextualization to misinformation research that does not relate to the partisanship of the spreaders but that relates to the political dilemmas of public organizations with a commitment to provide accurate information to citizens. Practical implications The findings inform decision-makers and public health organizations about framing devices that are tailored to internet-native audiences and can guide strategies to carry out information campaigns in misinformation-laden social media environments. Social implications The findings of this case study expose the often-overlooked cultural peculiarities of framing information campaigns on social media. The report of this study from a country in the Global South helps to contrast several assumptions and strategies that are prevalent in (health) discourses in Western societies and scholarship. Originality/value This study uncovers unconventional and barely addressed framing devices of health organizations operating in Brazil, which provides a novel perspective to the body of research on misinformation. It contributes to existing knowledge about frame analysis and broadens the understanding of frame devices borrowing from internet culture. It is a call for a frontier in misinformation research that deals with internet culture as part of organizational strategies for successful misinformation combat. KW - misinformation KW - internet culture KW - frame analysis KW - social media KW - twitter KW - global south Y1 - 2023 U6 - https://doi.org/10.1108/INTR-07-2022-0573 SN - 1066-2243 SN - 2054-5657 VL - 33 IS - 5 SP - 1990 EP - 2012 PB - Emerald CY - Bingley ER - TY - JOUR A1 - Biermann, Kaija A1 - Nowak, Bianca A1 - Braun, Lea-Marie A1 - Taddicken, Monika A1 - Krämer, Nicole C. A1 - Stieglitz, Stefan T1 - Does scientific evidence sell? BT - combining manual and automated content analysis to investigate scientists’ and laypeople’s evidence practices on social media JF - Science communication N2 - Examining the dissemination of evidence on social media, we analyzed the discourse around eight visible scientists in the context of COVID-19. Using manual (N = 1,406) and automated coding (N = 42,640) on an account-based tracked Twitter/X dataset capturing scientists’ activities and eliciting reactions over six 2-week periods, we found that visible scientists’ tweets included more scientific evidence. However, public reactions contained more anecdotal evidence. Findings indicate that evidence can be a message characteristic leading to greater tweet dissemination. Implications for scientists, including explicitly incorporating scientific evidence in their communication and examining evidence in science communication research, are discussed. KW - evidence KW - public engagement KW - social media KW - COVID-19 KW - computational methods Y1 - 2024 U6 - https://doi.org/10.1177/10755470241249468 SN - 1075-5470 SN - 1552-8545 VL - 0 PB - Sage CY - Thousand Oaks, Calif. ER - TY - CHAP A1 - Wagner, Dieter A1 - Tellez, Ibrahin Amhed León ED - Hickmann, Thomas ED - Lederer, Markus T1 - Knowledge and technology-transfer-networks BT - examples in the nutrition, food and agricultural sector in Germany and Cuba T2 - Leidenschaft und Augenmaß : sozialwissenschaftliche Perspektiven auf Entwicklung, Verwaltung, Umwelt und Klima : Festschrift für Harald Fuhr Y1 - 2020 SN - 978-3-8487-5249-2 SN - 978-3-8452-9429-2 U6 - https://doi.org/10.5771/9783845294292-285 SP - 285 EP - 298 PB - Nomos CY - Baden-Baden ER - TY - CHAP A1 - Dunn, Malcolm H. A1 - Ganahl, Joseph P. ED - Hickmann, Thomas ED - Lederer, Markus T1 - Das Prinzip und System der modernen Armut T2 - Leidenschaft und Augenmaß : sozialwissenschaftliche Perspektiven auf Entwicklung, Verwaltung, Umwelt und Klima : Festschrift für Harald Fuhr Y1 - 2020 SN - 978-3-8487-5249-2 SN - 978-3-8452-9429-2 U6 - https://doi.org/10.5771/9783845294292-23 SP - 23 EP - 38 PB - Nomos CY - Baden-Baden ER - TY - CHAP A1 - Batzel, Katharina A1 - Baum, Katharina T1 - Exploring information flow on twitter: social network analysis on gender-specific sedicine T2 - AMCIS Proceedings 2022 N2 - To date, sex and gender differences play only a minor role in medical research and practice, thereby putting individuals’ health at risk. Gender-specific medicine, or the practice of taking these differences into account when conducting research and treating patients so far is being discussed primarily by experts. With people increasingly using social media such as Twitter for sharing and searching for health-related information online, Twitter can potentially educate about gender-specific medicine. However, little is known about the information circulation and the structure of interactions on the Twitter network discussing this topic. Results of a network analysis show that the network exhibits a community-structure, with information exchange being limited and concentrated in silos. This indicates that there is untapped potential for acquiring new information by users through interacting with individuals outside their community. Public health officials may benefit from this insight and tailor online campaigns to enhance awareness on gender-specific medicine. Y1 - 2022 SN - 978-1-958200-00-1 IS - 1548 PB - AIS CY - Atlanta ER - TY - JOUR A1 - Tiberius, Victor A1 - Weyland, Michael T1 - Enhancing higher entrepreneurship education: insights from practitioners for curriculum improvement JF - The International journal of Management Education N2 - Curricula for higher entrepreneurship education should meet the requirements of both a solid theoretical foundation and a practical orientation. When these curricula are designed by education specialists, entrepreneurs are usually not consulted. To explore practitioners’ curricular recommendations, we conducted 73 semi-structured interviews with entrepreneurs with at least five years of professional experience. We collected 49 items for teaching and learning objectives, 37 for contents, 28 for teaching methods, and 17 for assessment methods. The respondents are convinced that students should acquire solid knowledge in business and management, legal issues, and entrepreneurship. For the latter, only some core aspects are provided. The entrepreneurs put greater emphasis on entrepreneurial skills and attitudes and consider experiential learning designs as most suitable, both in the secure setting of the classroom and in real life. The findings can help reflect on current entrepreneurship curriculum designs. KW - curriculum design KW - curriculum development KW - entrepreneurship education Y1 - 2024 U6 - https://doi.org/10.1016/j.ijme.2024.100981 SN - 1472-8117 SN - 2352-3565 VL - 22 IS - 2 PB - Elsevier CY - Amsterdam ER - TY - JOUR A1 - Brennecke, Julia A1 - Coutinho, James A. A1 - Gilding, Michael A1 - Lusher, Dean A1 - Schaffer, Graham T1 - Invisible iterations: how formal and informal organization shape knowledge networks for coordination JF - Journal of management studies N2 - This study takes a network approach to investigate coordination among knowledge workers as grounded in both formal and informal organization. We first derive hypotheses regarding patterns of knowledge-sharing relationships by which workers pass on and exchange tacit and codified knowledge within and across organizational hierarchies to address the challenges that underpin contemporary knowledge work. We use survey data and apply exponential random graph models to test our hypotheses. We then extend the quantitative network analysis with insights from qualitative interviews and demonstrate that the identified knowledge-sharing patterns are the micro-foundational traces of collective coordination resulting from two underlying coordination mechanisms which we label ‘invisible iterations’ and ‘bringing in the big guns’. These mechanisms and, by extension, the associated knowledge-sharing patterns enable knowledge workers to perform in a setting that is characterized by complexity, uncertainty and ambiguity. Our research contributes to theory on the interplay between formal and informal organization for coordination by showing how self-directed, informal action is supported by the formal organizational hierarchy. In doing so, it also extends understanding of the role that hierarchy plays for knowledge-intensive work. Finally, it establishes the collective need to coordinate work as a previously overlooked driver of knowledge network relationships and network patterns. © 2024 The Authors. Journal of Management Studies published by Society for the Advancement of Management Studies and John Wiley & Sons Ltd. KW - coordination KW - hierarchy KW - informal organization KW - knowledge sharing KW - multiplexity KW - social network Y1 - 2024 U6 - https://doi.org/10.1111/joms.13076 SN - 0022-2380 SN - 1467-6486 SP - 1 EP - 42 PB - Wiley-Blackwell CY - Oxford ER - TY - BOOK A1 - Gronau, Norbert T1 - Knowledge Modeling and Description Language (KMDL) 3.0 BT - an introduction into the creation of knowledge-intensive business processes Y1 - 2024 SN - 978-3-95545-416-6 PB - GITO mbH Verlag CY - Berlin ER - TY - CHAP A1 - Rudian, Sylvio Leo A1 - Haase, Jennifer A1 - Pinkwart, Niels T1 - Predicting creativity in online courses T2 - 2022 International Conference on Advanced Learning Technologies (ICALT) N2 - Many prediction tasks can be done based on users’ trace data. This paper explores divergent and convergent thinking as person-related attributes and predicts them based on features gathered in an online course. We use the logfile data of a short Moodle course, combined with an image test (IMT), the Alternate Uses Task (AUT), the Remote Associates Test (RAT), and creative self-efficacy (CSE). Our results show that originality and elaboration metrics can be predicted with an accuracy of ~.7 in cross-validation, whereby predicting fluency and RAT scores perform worst. CSE items can be predicted with an accuracy of ~.45. The best performing model is a Random Forest Tree, where the features were reduced using a Linear Discriminant Analysis in advance. The promising results can help to adjust online courses to the learners’ needs based on their creative performances. KW - prediction KW - online course KW - trace data KW - creativity Y1 - 2022 SN - 978-1-6654-9519-6 SN - 978-1-6654-9520-2 U6 - https://doi.org/10.1109/ICALT55010.2022.00056 SP - 164 EP - 168 PB - IEEE CY - Piscataway, NJ ER - TY - CHAP A1 - Krause, Hannes-Vincent A1 - Baumann, Annika T1 - The devil in disguise BT - malicious envy’s impact on harmful interactions between social networking site users T2 - ICIS 2021: user behaviors, engagement, and consequences N2 - Envy constitutes a serious issue on Social Networking Sites (SNSs), as this painful emotion can severely diminish individuals' well-being. With prior research mainly focusing on the affective consequences of envy in the SNS context, its behavioral consequences remain puzzling. While negative interactions among SNS users are an alarming issue, it remains unclear to which extent the harmful emotion of malicious envy contributes to these toxic dynamics. This study constitutes a first step in understanding malicious envy’s causal impact on negative interactions within the SNS sphere. Within an online experiment, we experimentally induce malicious envy and measure its immediate impact on users’ negative behavior towards other users. Our findings show that malicious envy seems to be an essential factor fueling negativity among SNS users and further illustrate that this effect is especially pronounced when users are provided an objective factor to mask their envy and justify their norm-violating negative behavior. Y1 - 2021 UR - https://aisel.aisnet.org/icis2021/user_behaivors/user_behaivors/21 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Sultanow, Eldar A1 - Chircu, Alina A1 - Wüstemann, Stefanie A1 - Schwan, André A1 - Lehmann, Andreas A1 - Sept, André A1 - Szymaski, Oliver A1 - Venkatesan, Sripriya A1 - Ritterbusch, Georg David A1 - Teichmann, Malte Rolf T1 - Metaverse opportunities for the public sector T2 - International Conference on Information Systems 2022 : Special Interest Group on Big Data : Proceedings N2 - The metaverse is envisioned as a virtual shared space facilitated by emerging technologies such as virtual reality (VR), augmented reality (AR), the Internet of Things (IoT), 5G, artificial intelligence (AI), big data, spatial computing, and digital twins (Allam et al., 2022; Dwivedi et al., 2022; Ravenscraft, 2022; Wiles, 2022). While still a nascent concept, the metaverse has the potential to “transform the physical world, as well as transport or extend physical activities to a virtual world” (Wiles, 2022). Big data technologies will also be essential in managing the enormous amounts of data created in the metaverse (Sun et al., 2022). Metaverse technologies can offer the public sector a host of benefits, such as simplified information exchange, stronger communication with citizens, better access to public services, or benefiting from a new virtual economy. Implementations are underway in several cities around the world (Geraghty et al., 2022). In this paper, we analyze metaverse opportunities for the public sector and explore their application in the context of Germany’s Federal Employment Agency. Based on an analysis of academic literature and practical examples, we create a capability map for potential metaverse business capabilities for different areas of the public sector (broadly defined). These include education (virtual training and simulation, digital campuses that offer not just online instruction but a holistic university campus experience, etc.), tourism (virtual travel to remote locations and museums, virtual festival participation, etc.), health (employee training – as for emergency situations, virtual simulations for patient treatment – for example, for depression or anxiety, etc.), military (virtual training to experience operational scenarios without being exposed to a real-world threats, practice strategic decision-making, or gain technical knowledge for operating and repairing equipment, etc.), administrative services (document processing, virtual consultations for citizens, etc.), judiciary (AI decision-making aids, virtual proceedings, etc.), public safety (virtual training for procedural issues, special operations, or unusual situations, etc.), emergency management (training for natural disasters, etc.), and city planning (visualization of future development projects and interactive feedback, traffic management, attraction gamification, etc.), among others. We further identify several metaverse application areas for Germany's Federal Employment Agency. These applications can help it realize the goals of the German government for digital transformation that enables faster, more effective, and innovative government services. They include training of employees, training of customers, and career coaching for customers. These applications can be implemented using interactive learning games with AI agents, virtual representations of the organizational spaces, and avatars interacting with each other in these spaces. Metaverse applications will both use big data (to design the virtual environments) and generate big data (from virtual interactions). Issues related to data availability, quality, storage, processing (and related computing power requirements), interoperability, sharing, privacy and security will need to be addressed in these emerging metaverse applications (Sun et al., 2022). Special attention is needed to understand the potential for power inequities (wealth inequity, algorithmic bias, digital exclusion) due to technologies such as VR (Egliston & Carter, 2021), harmful surveillance practices (Bibri & Allam, 2022), and undesirable user behavior or negative psychological impacts (Dwivedi et al., 2022). The results of this exploratory study can inform public sector organizations of emerging metaverse opportunities and enable them to develop plans for action as more of the metaverse technologies become a reality. While the metaverse body of research is still small and research agendas are only now starting to emerge (Dwivedi et al., 2022), this study offers a building block for future development and analysis of metaverse applications. Y1 - 2022 UR - https://aisel.aisnet.org/sigbd2022/5/ PB - AIS CY - Atlanta ER - TY - GEN A1 - Panzer, Marcel A1 - Bender, Benedict A1 - Gronau, Norbert T1 - Deep reinforcement learning in production planning and control BT - A systematic literature review T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Increasingly fast development cycles and individualized products pose major challenges for today's smart production systems in times of industry 4.0. The systems must be flexible and continuously adapt to changing conditions while still guaranteeing high throughputs and robustness against external disruptions. Deep reinforcement learning (RL) algorithms, which already reached impressive success with Google DeepMind's AlphaGo, are increasingly transferred to production systems to meet related requirements. Unlike supervised and unsupervised machine learning techniques, deep RL algorithms learn based on recently collected sensorand process-data in direct interaction with the environment and are able to perform decisions in real-time. As such, deep RL algorithms seem promising given their potential to provide decision support in complex environments, as production systems, and simultaneously adapt to changing circumstances. While different use-cases for deep RL emerged, a structured overview and integration of findings on their application are missing. To address this gap, this contribution provides a systematic literature review of existing deep RL applications in the field of production planning and control as well as production logistics. From a performance perspective, it became evident that deep RL can beat heuristics significantly in their overall performance and provides superior solutions to various industrial use-cases. Nevertheless, safety and reliability concerns must be overcome before the widespread use of deep RL is possible which presumes more intensive testing of deep RL in real world applications besides the already ongoing intensive simulations. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 198 KW - deep reinforcement learning KW - machine learning KW - production planning KW - production control KW - systematic literature review Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-605722 SN - 2701-6277 SN - 1867-5808 ER - TY - GEN A1 - Abramova, Olga A1 - Wagner, Amina A1 - Olt, Christian M. A1 - Buxmann, Peter T1 - One for all, all for one BT - social considerations in user acceptance of contact tracing apps using longitudinal evidence from Germany and Switzerland T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - We propose a conceptual model of acceptance of contact tracing apps based on the privacy calculus perspective. Moving beyond the duality of personal benefits and privacy risks, we theorize that users hold social considerations (i.e., social benefits and risks) that underlie their acceptance decisions. To test our propositions, we chose the context of COVID-19 contact tracing apps and conducted a qualitative pre-study and longitudinal quantitative main study with 589 participants from Germany and Switzerland. Our findings confirm the prominence of individual privacy calculus in explaining intention to use and actual behavior. While privacy risks are a significant determinant of intention to use, social risks (operationalized as fear of mass surveillance) have a notably stronger impact. Our mediation analysis suggests that social risks represent the underlying mechanism behind the observed negative link between individual privacy risks and contact tracing apps' acceptance. Furthermore, we find a substantial intention–behavior gap. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 167 KW - digital contact tracing KW - privacy calculus KW - longitudinal study KW - privacy risks KW - surveillance KW - intention-behavior gap Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-605856 SN - 1867-5808 ER - TY - GEN A1 - Fischer, Caroline A1 - Siegel, John A1 - Proeller, Isabella A1 - Drathschmidt, Nicolas T1 - Resilience through digitalisation BT - how individual and organisational resources affect public employees working from home during the COVID-19 pandemic T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 168 KW - resilience KW - digitalisation KW - innovation KW - telework KW - work-place behavior KW - capacity KW - job demands-resources model KW - multi-level study Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608040 SN - 1867-5808 IS - 4 ER - TY - GEN A1 - Deyanova, Kameliya A1 - Brehmer, Nataliia A1 - Lapidus, Artur A1 - Tiberius, Victor A1 - Walsh, Steve T1 - Hatching start-ups for sustainable growth BT - A bibliometric review on business incubators T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Business incubators hatch start-ups, helping them to survive their early stage and to create a solid foundation for sustainable growth by providing services and access to knowledge. The great practical relevance led to a strong interest of researchers and a high output of scholarly publications, which made the field complex and scattered. To organize the research on incubators and provide a systematic overview of the field, we conducted bibliometric performance analyses and science mappings. The performance analyses depict the temporal development of the number of incubator publications and their citations, the most cited and most productive journals, countries, and authors, and the 20 most cited articles. The author keyword co-occurrence analysis distinguishes six, and the bibliographic coupling seven research themes. Based on a content analysis of the science mappings, we propose a research framework for future research on business incubators. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 169 KW - business incubators KW - bibliometric analysis KW - nascent entrepreneurs KW - start-ups Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608434 SN - 1863-6683 SN - 1867-5808 IS - 7 ER - TY - GEN A1 - Ewelt-Knauer, Corinna A1 - Schwering, Anja A1 - Winkelmann, Sandra T1 - Doing good by doing bad BT - How tone at the top and tone at the bottom impact performance-improving noncompliant behavior T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - This study investigates how tone at the top, implemented by top management, and tone at the bottom, in an employee's immediate work environment, determine noncompliance. We focus on the disallowed actions of employees that improve their own and, in turn, the company's performance, referred to as performance-improving noncompliant behavior (PINC behavior). We conduct a survey of German sales employees to investigate specifically how, on the one hand, (1) corporate rules and (2) performance pressure, both implemented by top management, and, on the other hand, (3) others' PINC expectations and (4) others' PINC behavior, both arising from the employee's immediate work environment, influence PINC behavior. When considered in isolation, we find that corporate rules, as top management's main instrument to guide employee behavior, decrease employee PINC behavior. However, this effect is negatively influenced by the employees' immediate work environment when employees are expected to engage in PINC or when others engage in PINC. In contrast, even though top management places great performance pressure on employees, that by itself does not increase PINC behavior. Overall, our study informs practitioners and researchers about whether and how the four determinants increase or decrease employees' PINC behavior, which is important to comprehend triggers and to counteract such misconduct. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 170 KW - noncompliance KW - tone at the top KW - tone at the bottom KW - corporate rules KW - performance pressure KW - others’ expectations KW - 0thers’ behavior Y1 - 2020 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-577912 SN - 1867-5808 IS - 3 ER - TY - JOUR A1 - Abramova, Olga T1 - No matter what the name, we're all the same? BT - examining ethnic online discrimination in ridesharing marketplaces JF - Electronic markets N2 - Sharing marketplaces emerged as the new Holy Grail of value creation by enabling exchanges between strangers. Identity reveal, encouraged by platforms, cuts both ways: While inducing pre-transaction confidence, it is suspected of backfiring on the information senders with its discriminative potential. This study employs a discrete choice experiment to explore the role of names as signifiers of discriminative peculiarities and the importance of accompanying cues in peer choices of a ridesharing offer. We quantify users' preferences for quality signals in monetary terms and evidence comparative disadvantage of Middle Eastern descent male names for drivers and co-travelers. It translates into a lower willingness to accept and pay for an offer. Market simulations confirm the robustness of the findings. Further, we discover that females are choosier and include more signifiers of involuntary personal attributes in their decision-making. Price discounts and positive information only partly compensate for the initial disadvantage, and identity concealment is perceived negatively. KW - sharing economy KW - discrimination KW - racism KW - discrete choice experiment KW - stated preferences KW - social inclusion Y1 - 2022 U6 - https://doi.org/10.1007/s12525-021-00505-z SN - 1019-6781 SN - 1422-8890 VL - 32 SP - 1419 EP - 1446 PB - Springer CY - Heidelberg ER - TY - GEN A1 - Abramova, Olga T1 - No matter what the name, we're all the same? BT - examining ethnic online discrimination in ridesharing marketplaces T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Sharing marketplaces emerged as the new Holy Grail of value creation by enabling exchanges between strangers. Identity reveal, encouraged by platforms, cuts both ways: While inducing pre-transaction confidence, it is suspected of backfiring on the information senders with its discriminative potential. This study employs a discrete choice experiment to explore the role of names as signifiers of discriminative peculiarities and the importance of accompanying cues in peer choices of a ridesharing offer. We quantify users' preferences for quality signals in monetary terms and evidence comparative disadvantage of Middle Eastern descent male names for drivers and co-travelers. It translates into a lower willingness to accept and pay for an offer. Market simulations confirm the robustness of the findings. Further, we discover that females are choosier and include more signifiers of involuntary personal attributes in their decision-making. Price discounts and positive information only partly compensate for the initial disadvantage, and identity concealment is perceived negatively. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 171 KW - sharing economy KW - discrimination KW - racism KW - discrete choice experiment KW - stated preferences KW - social inclusion Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-600641 SN - 1867-5808 ER - TY - GEN A1 - Panzer, Marcel A1 - Bender, Benedict A1 - Gronau, Norbert T1 - Neural agent-based production planning and control BT - an architectural review T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Nowadays, production planning and control must cope with mass customization, increased fluctuations in demand, and high competition pressures. Despite prevailing market risks, planning accuracy and increased adaptability in the event of disruptions or failures must be ensured, while simultaneously optimizing key process indicators. To manage that complex task, neural networks that can process large quantities of high-dimensional data in real time have been widely adopted in recent years. Although these are already extensively deployed in production systems, a systematic review of applications and implemented agent embeddings and architectures has not yet been conducted. The main contribution of this paper is to provide researchers and practitioners with an overview of applications and applied embeddings and to motivate further research in neural agent-based production. Findings indicate that neural agents are not only deployed in diverse applications, but are also increasingly implemented in multi-agent environments or in combination with conventional methods — leveraging performances compared to benchmarks and reducing dependence on human experience. This not only implies a more sophisticated focus on distributed production resources, but also broadening the perspective from a local to a global scale. Nevertheless, future research must further increase scalability and reproducibility to guarantee a simplified transfer of results to reality. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 172 KW - production planning and control KW - machine learning KW - neural networks KW - systematic literature review KW - taxonomy Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-604777 SN - 1867-5808 ER - TY - JOUR A1 - Panzer, Marcel A1 - Bender, Benedict A1 - Gronau, Norbert T1 - Neural agent-based production planning and control BT - an architectural review JF - Journal of Manufacturing Systems N2 - Nowadays, production planning and control must cope with mass customization, increased fluctuations in demand, and high competition pressures. Despite prevailing market risks, planning accuracy and increased adaptability in the event of disruptions or failures must be ensured, while simultaneously optimizing key process indicators. To manage that complex task, neural networks that can process large quantities of high-dimensional data in real time have been widely adopted in recent years. Although these are already extensively deployed in production systems, a systematic review of applications and implemented agent embeddings and architectures has not yet been conducted. The main contribution of this paper is to provide researchers and practitioners with an overview of applications and applied embeddings and to motivate further research in neural agent-based production. Findings indicate that neural agents are not only deployed in diverse applications, but are also increasingly implemented in multi-agent environments or in combination with conventional methods — leveraging performances compared to benchmarks and reducing dependence on human experience. This not only implies a more sophisticated focus on distributed production resources, but also broadening the perspective from a local to a global scale. Nevertheless, future research must further increase scalability and reproducibility to guarantee a simplified transfer of results to reality. KW - production planning and control KW - machine learning KW - neural networks KW - systematic literature review KW - taxonomy Y1 - 2022 U6 - https://doi.org/10.1016/j.jmsy.2022.10.019 SN - 0278-6125 SN - 1878-6642 VL - 65 SP - 743 EP - 766 PB - Elsevier CY - Amsterdam ER - TY - GEN A1 - Panzer, Marcel A1 - Bender, Benedict A1 - Gronau, Norbert T1 - A deep reinforcement learning based hyper-heuristic for modular production control T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - In nowadays production, fluctuations in demand, shortening product life-cycles, and highly configurable products require an adaptive and robust control approach to maintain competitiveness. This approach must not only optimise desired production objectives but also cope with unforeseen machine failures, rush orders, and changes in short-term demand. Previous control approaches were often implemented using a single operations layer and a standalone deep learning approach, which may not adequately address the complex organisational demands of modern manufacturing systems. To address this challenge, we propose a hyper-heuristics control model within a semi-heterarchical production system, in which multiple manufacturing and distribution agents are spread across pre-defined modules. The agents employ a deep reinforcement learning algorithm to learn a policy for selecting low-level heuristics in a situation-specific manner, thereby leveraging system performance and adaptability. We tested our approach in simulation and transferred it to a hybrid production environment. By that, we were able to demonstrate its multi-objective optimisation capabilities compared to conventional approaches in terms of mean throughput time, tardiness, and processing of prioritised orders in a multi-layered production system. The modular design is promising in reducing the overall system complexity and facilitates a quick and seamless integration into other scenarios. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 173 KW - production control KW - modular production KW - multi-agent system KW - deep reinforcement learning KW - deep learning KW - multi-objective optimisation Y1 - 2023 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-605642 SN - 1867-5808 ER - TY - JOUR A1 - Panzer, Marcel A1 - Bender, Benedict A1 - Gronau, Norbert T1 - A deep reinforcement learning based hyper-heuristic for modular production control JF - International journal of production research N2 - In nowadays production, fluctuations in demand, shortening product life-cycles, and highly configurable products require an adaptive and robust control approach to maintain competitiveness. This approach must not only optimise desired production objectives but also cope with unforeseen machine failures, rush orders, and changes in short-term demand. Previous control approaches were often implemented using a single operations layer and a standalone deep learning approach, which may not adequately address the complex organisational demands of modern manufacturing systems. To address this challenge, we propose a hyper-heuristics control model within a semi-heterarchical production system, in which multiple manufacturing and distribution agents are spread across pre-defined modules. The agents employ a deep reinforcement learning algorithm to learn a policy for selecting low-level heuristics in a situation-specific manner, thereby leveraging system performance and adaptability. We tested our approach in simulation and transferred it to a hybrid production environment. By that, we were able to demonstrate its multi-objective optimisation capabilities compared to conventional approaches in terms of mean throughput time, tardiness, and processing of prioritised orders in a multi-layered production system. The modular design is promising in reducing the overall system complexity and facilitates a quick and seamless integration into other scenarios. KW - production control KW - modular production KW - multi-agent system KW - deep reinforcement learning KW - deep learning KW - multi-objective optimisation Y1 - 2023 U6 - https://doi.org/10.1080/00207543.2023.2233641 SN - 0020-7543 SN - 1366-588X SN - 0278-6125 SP - 1 EP - 22 PB - Taylor & Francis CY - London ER - TY - GEN A1 - Bouncken, Ricarda B. A1 - Tiberius, Victor T1 - Legitimacy processes and trajectories of co-prosumption services BT - Insights from coworking space T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Our study applies legitimacy theorizing to service research, zooming in on co-prosumption service business models, which reside on significant direct contacts among provider-actors and customers as well as fellow customers in the service space. Our findings are based on a longitudinal flexible pattern matching method on 17 coworking spaces. The service cocreation nuances the double role of customers as evaluators and cocreators of legitimacy. This is because customers can have immediate perceptions of the actions and values of the services in their legitimacy evaluation while cocreating the service. Legitimacy shaped via social and recursive processes occurs in three stages: provisional, calibrated, and affirmed legitimacy. Findings inform four trajectory mechanisms of value-in-use pattern provenance, emergent Business Model development adaptive to the spatial context and loyal customers, visible trances as well as inside-out and outside-in identification processes. Further, the processes in the micro-ecosystem of an interstitial service space can develop a superordinate logic which overlays the potentially present coopetive and heterogenous institutional logics and interests of service customers. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 175 KW - service business models KW - collective consumption context KW - co-creation KW - coworking spaces KW - flexible pattern matching approach Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608214 SN - 1094-6705 SN - 1552-7379 SN - 1867-5808 IS - 1 ER - TY - GEN A1 - Reuschl, Andreas A1 - Tiberius, Victor A1 - Filser, Matthias A1 - Qiu, Yixin T1 - Value configurations in sharing economy business models T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - The sharing economy gains momentum and develops a major economic impact on traditional markets and firms. However, only rudimentary theoretical and empirical insights exist on how sharing networks, i.e., focal firms, shared goods providers and customers, create and capture value in their sharing-based business models. We conduct a qualitative study to find key differences in sharing-based business models that are decisive for their value configurations. Our results show that (1) customization versus standardization of shared goods and (2) the centralization versus particularization of property rights over the shared goods are two important dimensions to distinguish value configurations. A second, quantitative study confirms the visibility and relevance of these dimensions to customers. We discuss strategic options for focal firms to design value configurations regarding the two dimensions to optimize value creation and value capture in sharing networks. Firms can use this two-dimensional search grid to explore untapped opportunities in the sharing economy. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 178 KW - sharing economy KW - business model KW - customization KW - standardization KW - property rights KW - value creation KW - value capture KW - value configuration Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608468 SN - 1867-5808 IS - 1 ER - TY - GEN A1 - Rösch, Nicolas A1 - Tiberius, Victor A1 - Kraus, Sascha T1 - Design thinking for innovation BT - Context factors, process, and outcomes T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Purpose – Design thinking has become an omnipresent process to foster innovativeness in various fields. Due to its popularity in both practice and theory, the number of publications has been growing rapidly. The authors aim to develop a research framework that reflects the current state of research and allows for the identification of research gaps. Design/methodology/approach – The authors conduct a systematic literature review based on 164 scholarly articles on design thinking. Findings – This study proposes a framework, which identifies individual and organizational context factors, the stages of a typical design thinking process with its underlying principles and tools, and the individual as well as organizational outcomes of a design thinking project. Originality/value – Whereas previous reviews focused on particular aspects of design thinking, such as its characteristics, the organizational culture as a context factor or its role on new product development, the authors provide a holistic overview of the current state of research. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 176 KW - context factors KW - design thinking KW - outcomes KW - process KW - systematic literature review Y1 - 2023 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608341 SN - 1460-1060 SN - 1758-7115 SN - 1867-5808 IS - 7 ER - TY - GEN A1 - Czakon, Wojciech A1 - Klimas, Patrycja A1 - Tiberius, Victor A1 - Ferreira, João A1 - Veiga, Pedro M. A1 - Kraus, Sascha T1 - Entrepreneurial failure BT - Structuring a widely overlooked field of research T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Although entrepreneurial failure (EF) is a fairly recent topic in entrepreneurship literature, the number of publications has been growing dynamically and particularly rapidly. Our systematic review maps and integrates the research on EF based on a multi-method approach to give structure and consistency to this fragmented field of research. The results reveal that the field revolves around six thematic clusters of EF: 1) Soft underpinnings of EF, 2) Contextuality of EF, 3) Perception of EF, 4) Two-sided effects of EF, 5) Multi-stage EF effects, and 6) Institutional drivers of EF. An integrative framework of the positive and negative effects of entrepreneurial failure is proposed, and a research agenda is suggested. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 177 KW - entrepreneurial failure KW - entrepreneurship KW - failure outcomes KW - systematic review Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608663 SN - 1867-5808 ER - TY - GEN A1 - Scheel, Laura A1 - Bender, Benedict T1 - Industrial Internet of Things(IIoT)-Plattformtypen im Maschinen- und Anlagenbau T1 - Industrial Internet of Things (IIoT) platform types in mechanical and plant engineering T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Das Angebot digitaler Plattformen ist mittlerweile auch im Maschinen- und Anlagenbau weit verbreitet. Dabei konnte in den letzten Jahren der Trend verzeichnet werden, dass die Herstellerunternehmen von Maschinen und Anlagen nicht mehr ausschließlich physische Produkte veräußern, sondern zusätzliche auf das Produkt abgestimmte Dienstleistungen, wie bspw. digitale Services. Dieser Wandel kann einen großen Einfluss auf die Veränderung des Geschäftsmodells haben und je nach Komplexität der digitalen Plattformen unterschiedliche Ausmaße annehmen, die auch strategische Entscheidungen bestimmen können. In diesem Beitrag wird eine Klassifizierung der digitalen Plattformen im deutschen Maschinen- und Anlagenbau vorgenommen, mithilfe derer unterschiedliche Plattformtypen auf Grundlage ihrer Funktionszusammensetzung identifiziert werden. Demnach können bspw. Plattformen, über die lediglich grundlegende Funktionen wie die Verwaltung von Maschinen angeboten werden, von umfangreicheren Plattformen unterschieden werden, die eine höhere Komplexität aufweisen und somit einen größeren Einfluss auf die Veränderung des Geschäftsmodells haben. Diese Einteilung unterschiedlicher Plattformtypen kann Unternehmen im Maschinen- und Anlagenbau dabei unterstützen, strategische Entscheidungen bezüglich der Entwicklung und des Angebots digitaler Plattformen zu treffen und eine Einordnung ihrer digitalen Plattform im Wettbewerb vorzunehmen. N2 - The offer of digital platforms has become very popular in mechanical and plant engineering. In recent years, there has been a trend for machinery and plant manufacturers to no longer sell only physical products, but also additional product-related services, such as digital services. This change can have a major impact on the transformation of the business model and can take on different dimensions depending on the complexity of the digital platforms, which can also determine strategic decisions. In this paper, a classification of digital platforms in the German machinery and plant engineering sector is made, with the help of which different platform types are identified based on their functions. Accordingly, platforms that only offer basic functions such as the management of machines can be distinguished from more extensive platforms that are more complex and thus have a greater influence on the change of the business model. This classification of different platform types can help companies in the mechanical and plant engineering sector to make strategic decisions regarding the development and offering of digital platforms and to classify their digital platform in the competitive environment. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 179 KW - digitale Plattformen KW - Maschinen- und Anlagenbau KW - Industrie 4.0 KW - IIoT KW - Plattformtypen KW - digital platforms KW - machinery and plant engineering KW - industry 4.0 KW - platform types Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-605717 SN - 1867-5808 ER - TY - GEN A1 - Bender, Benedict A1 - Habib, Natalie A1 - Gronau, Norbert T1 - Digitale Plattformen BT - Strategien für KMU T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Obwohl digitale Plattformen vornehmlich von Großunternehmen betrieben werden, bieten sie klein- und mittelständischen Unternehmen (KMU) Potenziale zur Verbreitung innovativer Technologien und für den Ausbau ihres Geschäftsmodells. Für die Umsetzung digitaler Plattformen stehen Unternehmen mehrere Strategien zur Verfügung. Der Beitrag vergleicht und bewertet grundlegende Strategien am Beispiel eines Maschinenbauunternehmens. Die Ergebnisse dienen als Grundlage für die Entscheidungsfindung von KMU. KW - Digitale Plattformen KW - KMU KW - Strategie KW - Geschäftsmodell KW - Industrie 4.0 KW - Maschinen- und Anlagenbau Y1 - 2020 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-605419 SN - 1867-5808 IS - 1 ER - TY - GEN A1 - Glinyanova, Maria A1 - Bouncken, Ricarda B. A1 - Tiberius, Victor A1 - Cuenca Ballester, Antonio C. T1 - Five decades of corporate entrepreneurship research BT - Measuring and mapping the field T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Research on corporate entrepreneurship—venturing activities by established corporations—has received increasing scholarly attention. We employ bibliometric methods to analyze the literature on corporate entrepreneurship published over the last five decades. Based on the results of citation and co-citation analyses, we reveal central works in the field and how they are interconnected. We investigate the underlying intellectual structure of the field. Our findings provide evidence of the growing maturity and interdisciplinarity of corporate entrepreneurship and provide insight into research themes. We find that resource-based view and its extensions still remain the predominant theoretical perspectives in the field. Drawing on these findings, we suggest directions for future research. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 181 KW - corporate entrepreneurship KW - bibliometric analysis KW - co-citation analysis Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608556 SN - 1867-5808 IS - 4 ER - TY - GEN A1 - Sandberg, Helene A1 - Alnoor, Alhamzah A1 - Tiberius, Victor T1 - Environmental, social, and governance ratings and financial performance BT - Evidence from the European food industry T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Long-term value creation is expected not only to be concerned with maximizing shareholder value but also includes the impact on other stakeholders and the environment. Environmental, social, and governance (ESG) issues are therefore gaining increasing importance, in line with the growing demand for corporate sustainability. ESG ratings foster the comparison of companies with respect to their sustainable practices. This study aims to investigate how ESG ratings impact financial performance in the European food industry. Ordinary least squares regression is applied to analyze the relation between ESG ratings and financial performance over a 4-year period from 2017 to 2020. The profitability measures Return on Assets (ROA) and Return on Equity (ROE) are employed as financial performance measures, while ESG ratings are obtained from the database CSRHub. Results show that higher ESG ratings are associated with better financial performance. Although the effect is modest in the present study, the findings support previous results that ESG ratings are positively related to financial performance. Nonetheless, they also highlight that ESG ratings strongly converge to the mean, which depicts the need to reassess whether ESG ratings are able to measure actual ESG behavior. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 182 KW - ESG ratings KW - firm performance KW - food industry Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608807 SN - 0964-4733 SN - 1099-0836 SN - 1867-5808 IS - 4 ER - TY - GEN A1 - Ullrich, André A1 - Weber, Edzard A1 - Gronau, Norbert T1 - Regionale Refabrikationsnetzwerke BT - Potenziale und Herausforderungen der lokalen Wiederaufarbeitung von Produkten T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Die Herstellung von Produkten bindet Energie sowie auch materielle Ressourcen. Viel zu langsam entwickeln sich sowohl das Bewusstsein der Konsumenten sowie der Produzenten als auch gesetzgebende Aktivitäten, um zu einem nachhaltigen Umgang mit den zur Verfügung stehenden Ressourcen zu gelangen. In diesem Beitrag wird ein lokaler Remanufacturing-Ansatz vorgestellt, der es ermöglicht, den Ressourcenverbrauch zu reduzieren, lokale Unternehmen zu fördern und effiziente Lösungen für die regionale Wieder- und Weiterverwendung von Gütern anzubieten. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 183 KW - Refabrikation KW - Regionale Ansätze KW - Remanufacturing Y1 - 2023 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-604510 SN - 2364-9208 SN - 1867-5808 IS - 2 ER - TY - JOUR A1 - Ullrich, André A1 - Weber, Edzard A1 - Gronau, Norbert T1 - Regionale Refabrikationsnetzwerke BT - Potenziale und Herausforderungen der lokalen Wiederaufarbeitung von Produkten JF - Industrie 4.0 Management : Gegenwart und Zukunft industrieller Geschäftsprozesse N2 - Die Herstellung von Produkten bindet Energie sowie auch materielle Ressourcen. Viel zu langsam entwickeln sich sowohl das Bewusstsein der Konsumenten sowie der Produzenten als auch gesetzgebende Aktivitäten, um zu einem nachhaltigen Umgang mit den zur Verfügung stehenden Ressourcen zu gelangen. In diesem Beitrag wird ein lokaler Remanufacturing-Ansatz vorgestellt, der es ermöglicht, den Ressourcenverbrauch zu reduzieren, lokale Unternehmen zu fördern und effiziente Lösungen für die regionale Wieder- und Weiterverwendung von Gütern anzubieten. KW - Refabrikation KW - Regionale Ansätze KW - Remanufacturing Y1 - 2023 U6 - https://doi.org/10.30844/IM_23-2_11-14 SN - 2364-9208 VL - 39 IS - 2 SP - 11 EP - 14 PB - GITO mbH Verlag CY - Berlin ER - TY - JOUR A1 - Fischer-Preßler, Diana A1 - Marx, Julian A1 - Bunker, Deborah A1 - Stieglitz, Stefan A1 - Fischbach, Kai T1 - Social media information governance in multi-level organizations BT - how humanitarian organizations accrue social capital JF - Information and management N2 - Strategic social media use positively influences organizational goals such as the long-term accrual of social capital, and thus social media information governance has become an increasingly important organizational objective. It is particularly important for humanitarian nongovernmental organizations (HNGOs), whose work relies on accurate and timely information regarding socially altruistic behavior (donations, volunteerism, etc.). Despite the potential of social media for increasing social capital, tensions in governing social media information across an organization's different operational levels (regional, intermediate, and national) pose a difficult challenge. Prominent governance frameworks offer little guidance, as their focus on control and incremental policymaking is largely incompatible with the processes, roles, standards, and metrics needed for managing self-governing social media. This study offers a notion of dynamic and co-evolutionary process management of multi-level organizations as a means of conceptualizing social media information governance for the accrual of organizational social capital. Based on interviews with members of HNGOs, this study reveals tensions that emerge within eight focus areas of accruing social capital in multi-level organizations, explains how dynamic process management can ease those tensions, and proposes corresponding strategy recommendations. KW - social media KW - social capital KW - information governance KW - dynamic and co-evolutionary process management Y1 - 2023 U6 - https://doi.org/10.1016/j.im.2023.103838 SN - 0378-7206 SN - 1872-7530 VL - 60 IS - 7 SP - 1 EP - 18 PB - Elsevier Science CY - Amsterdam ER - TY - GEN A1 - Bender, Benedict A1 - Gronau, Norbert ED - Bui, Tung T1 - Introduction to the Minitrack on towards the future of enterprise systems T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Enterprise systems have long played an important role in businesses of various sizes. With the increasing complexity of today’s business relationships, pecialized application systems are being used more and more. Moreover, emerging technologies such as artificial intelligence are becoming accessible for enterprise systems. This raises the question of the future role of enterprise systems. This minitrack covers novel ideas that contribute to and shape the future role of enterprise systems with five contributions. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 188 Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-605406 SN - 978-0-9981331-5-7 SN - 1867-5808 ER - TY - GEN A1 - Kearney, Eric A1 - Razinskas, Stefan A1 - Weiss, Matthias A1 - Hoegl, Martin T1 - Gender diversity and team performance under time pressure BT - The role of team withdrawal and information elaboration T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Findings in the extant literature are mixed concerning when and how gender diversity benefits team performance. We develop and test a model that posits that gender-diverse teams outperform gender-homogeneous teams when perceived time pressure is low, whereas the opposite is the case when perceived time pressure is high. Drawing on the categorization-elaboration model (CEM; van Knippenberg, De Dreu, & Homan, 2004), we begin with the assumption that information elaboration is the process whereby gender diversity fosters positive effects on team performance. However, also in line with the CEM, we argue that this process can be disrupted by adverse team dynamics. Specifically, we argue that as time pressure increases, higher gender diversity leads to more team withdrawal, which, in turn, moderates the positive indirect effect of gender diversity on team performance via information elaboration such that this effect becomes weaker as team withdrawal increases. In an experimental study of 142 four-person teams, we found support for this model that explains why perceived time pressure affects the performance of gender-diverse teams more negatively than that of gender-homogeneous teams. Our study sheds new light on when and how gender diversity can become either an asset or a liability for team performance. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 189 KW - gender diversity KW - information elaboration KW - perceived time pressure KW - team KW - performance KW - team withdrawal Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-606559 SN - 1867-5808 IS - 7 ER - TY - GEN A1 - Tiberius, Victor A1 - Weyland, Michael T1 - Entrepreneurship education or entrepreneurship education? BT - a bibliometric analysis T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Entrepreneurship education (EE) has attracted much scholarly attention, showing exponential growth in publication and citation numbers. The research field has become broad, complex, and fragmented, making it increasingly difficult to oversee. Our research goal is to organise and integrate the previous literature. To this end, we use bibliometric analyses, differing from prior analyses, which are outdated or have a different focus. Our results show an immense growth in publications and citations over the last decade and an almost equal involvement of business and educational research. We identify the most productive and influential journals and authors. Our co-citation analysis reveals two research clusters, one focusing on psychological constructs relating to EE, and the other on entrepreneurial behaviour and new venture creation. Based on a review of the 25 most-cited articles on an annual basis, we identify and quantify the most relevant research themes and integrate them into a research framework that we propose for future research. A major finding is that extant research centres around the outcomes of entrepreneurship education, whereas its pedagogy is still mainly a black box. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 192 KW - bibliometric analysis KW - co-citation analysis KW - education KW - entrepreneurship KW - entrepreneurship education KW - performance analysis Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608789 SN - 1867-5808 IS - 1 ER - TY - GEN A1 - Abujarour, Safa’a A1 - Köster, Antonia A1 - Krasnova, Hanna A1 - Wiesche, Manuel T1 - Technology as a source of power BT - Exploring how ICT use contributes to the social inclusion of refugees in Germany T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Since the beginning of the recent global refugee crisis, researchers have been tackling many of its associated aspects, investigating how we can help to alleviate this crisis, in particular, using ICTs capabilities. In our research, we investigated the use of ICT solutions by refugees to foster the social inclusion process in the host community. To tackle this topic, we conducted thirteen interviews with Syrian refugees in Germany. Our findings reveal different ICT usages by refugees and how these contribute to feeling empowered. Moreover, we show the sources of empowerment for refugees that are gained by ICT use. Finally, we identified the two types of social inclusion benefits that were derived from empowerment sources. Our results provide practical implications to different stakeholders and decision-makers on how ICT usage can empower refugees, which can foster the social inclusion of refugees, and what should be considered to support them in their integration effort. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 190 KW - culture, identity, and inclusion KW - empowerment KW - ict KW - refugees KW - social inclusion KW - technology Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-607491 SN - 1867-5808 ER - TY - CHAP A1 - Abujarour, Safa’a A1 - Köster, Antonia A1 - Krasnova, Hanna A1 - Wiesche, Manuel T1 - Technology as a source of power BT - Exploring how ICT use contributes to the social inclusion of refugees in Germany T2 - Proceedings of the 54th Hawaii International Conference on System Sciences N2 - Since the beginning of the recent global refugee crisis, researchers have been tackling many of its associated aspects, investigating how we can help to alleviate this crisis, in particular, using ICTs capabilities. In our research, we investigated the use of ICT solutions by refugees to foster the social inclusion process in the host community. To tackle this topic, we conducted thirteen interviews with Syrian refugees in Germany. Our findings reveal different ICT usages by refugees and how these contribute to feeling empowered. Moreover, we show the sources of empowerment for refugees that are gained by ICT use. Finally, we identified the two types of social inclusion benefits that were derived from empowerment sources. Our results provide practical implications to different stakeholders and decision-makers on how ICT usage can empower refugees, which can foster the social inclusion of refugees, and what should be considered to support them in their integration effort. KW - culture, identity, and inclusion KW - empowerment KW - ict KW - refugees KW - social inclusion KW - technology Y1 - 2021 UR - https://hdl.handle.net/10125/70936 SN - 978-0-9981331-4-0 U6 - https://doi.org/10.24251/HICSS.2021.322 SN - 2572-6862 SP - 2637 EP - 2646 ER - TY - JOUR A1 - Abramova, Olga A1 - Gladkaya, Margarita A1 - Krasnova, Hanna T1 - The differential effects of self-view in virtual meetings when speaking vs. listening JF - European journal of information systems N2 - With the surging reliance on videoconferencing tools, users may find themselves staring at their reflections for hours a day. We refer to this phenomenon as self-referential information (SRI) consumption and examine its consequences and the mechanism behind them. Building on self-awareness research and the strength model of self-control, we argue that SRI consumption heightens the state of self-awareness and thereby depletes participants’ mental resources, eventually undermining virtual meeting (VM) outcomes. Our findings from a European employee sample revealed contrary effects of SRI consumption across speaker vs listener roles. Engagement with self-view is positively associated with self-awareness, which, in turn, is negatively related to satisfaction with VM process, perceived productivity, and enjoyment. Looking at the self while listening to others exhibits adverse direct and indirect (via self-awareness) effects on VM outcomes. However, looking at the self when speaking exhibits positive direct effects on satisfaction with VM process and enjoyment. KW - self-view,virtual meetings KW - self-awarenesssender-receiver framework zoom KW - sender-receiver framework KW - Zoom Y1 - 2024 U6 - https://doi.org/10.1080/0960085X.2024.2325350 SN - 0960-085X SN - 1476-9344 SP - 1 EP - 19 PB - Taylor & Francis CY - London ER - TY - GEN A1 - Gorupec, Natalia A1 - Brehmer, Nataliia A1 - Tiberius, Victor A1 - Kraus, Sascha T1 - Tackling uncertain future scenarios with real options BT - a review and research framework T2 - Zweitveröffentlichungen der Universität Potsdam : Humanwissenschaftliche Reihe N2 - Real options are widely applied in strategic and operational decision-making, allowing for managerial flexibility in uncertaincontexts. Increased scholarly interest has led to an extensive but fragmented research landscape. We aim to measure andsystematize the research field quantitatively. To achieve this goal, we conduct bibliometric performance analyses and bibliographiccoupling analyses with an in-depth content review. The results of the performance analyses show an increasing interest in realoptions since the beginning of the 2000s and identify the most influential journals and authors. The science mappings reveal sixand seven research clusters over the last two decades. Based on an in-depth analysis of their themes, we develop a researchframework comprising antecedents, application areas, internal and external contingencies, and uncertainty resolution throughreal option valuation or reasoning. We identify several gaps in that framework, which we propose to tackle in future research. T3 - Zweitveröffentlichungen der Universität Potsdam : Humanwissenschaftliche Reihe - 861 KW - bibliometric analysis KW - decision processes KW - real options KW - research framework Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608917 SN - 1866-8364 SN - 1867-5808 IS - 1 ER - TY - GEN A1 - Egbert, Björn A1 - Hammer, Carolin A1 - Hansen, Barbara A1 - Hassan-Yavuz, Safyah A1 - Hinz, Carsten A1 - Huhn, Nicola A1 - Kost, André A1 - Löffler, Robert A1 - Schulz, Oliver A1 - Simon, Veronika A1 - Tuncel, Teresa T1 - #Politik Wirtschaft NRW click teach 5/6 Box BT - digitales Lehrermaterial (Karte mit Freischaltcode) Y1 - 2020 SN - 978-3-661-70076-2 PB - C.C. Buchner CY - Bamberg ER -