TY  - JOUR
A1  - Dragičević, Nikolina
A1  - Ullrich, André
A1  - Tsui, Eric
A1  - Gronau, Norbert
T1  - A conceptual model of knowledge dynamics in the industry 4.0 smart grid scenario
JF  - Knowledge management research & practice : KMRP
N2  - Technological advancements are giving rise to the fourth industrial revolution - Industry 4.0 -characterized by the mass employment of smart objects in highly reconfigurable and thoroughly connected industrialproduct-service systems. The purpose of this paper is to propose a theory-based knowledgedynamics model in the smart grid scenario that would provide a holistic view on the knowledge-based interactions among smart objects, humans, and other actors as an underlyingmechanism of value co-creation in Industry 4.0. A multi-loop and three-layer - physical, virtual, and interface - model of knowledge dynamics is developedby building on the concept of ba - an enabling space for interactions and theemergence of knowledge. The model depicts how big data analytics are just one component inunlocking the value of big data, whereas the tacit engagement of humans-in-the-loop - theirsense-making and decision-making - is needed for insights to be evoked fromanalytics reports and customer needs to be met.
KW  - Industry 4.0
KW  - tacit knowledge
KW  - humans-in-the-loop
KW  - big data analytics
KW  - internet of things and services
KW  - smart grid
Y1  - 2020
U6  - https://doi.org/10.1080/14778238.2019.1633893
SN  - 1477-8238
SN  - 1477-8246
VL  - 18
IS  - 2
SP  - 199
EP  - 213
PB  - Taylor & Francis
CY  - London [u.a.]
ER  -