TY  - JOUR
A1  - Müller, Claudia
A1  - Trier, M.
T1  - A Procedural Model for the Production of reusable and standard-compliant E-Learning Offerings
N2  - Cost-efficient production of high-quality learning contents is an important success factor for a sustainable and economic realisation of E-Learning. This necessitates the design of sustainable production processes, which create reusable Learning Objects and require minimal resources. In such a context, this contribution introduces a practical and business-process oriented Procedural Model for the Production of reusable and standard-compliant E-Learning Offerings. It has been developed and applied in a project that produces learning contents for a Master program of an international virtual university. After the introduction of a reengineering method, a special analysis instrument for E-Learning has been designed to analyse the existing production processes and to improve them in terms of efficiency, costs, standard- compliance, and process automation. The method introduced is hence not focussing on individual technical solutions but on the efficiency of the whole E-Learning production and value chain. It gives an orientation for establishing and maintaining sustainable and competitive E-Learning production processes with appropriate effort.
Y1  - 2005
UR  - http://wi.uni-potsdam.de
SN  - 3-7908-1574-8
ER  - 
TY  - JOUR
A1  - Müller, Claudia
T1  - Analyse der Selbstorganisation in Wikis
Y1  - 2007
UR  - http://opus.ub.uni-bayreuth.de/volltexte/2008/471/
UR  - https://nbn-resolving.org/urn:nbn:de:bvb:703-opus-4716
SN  - 1864- 9300
ER  - 
TY  - JOUR
A1  - Müller, Claudia
A1  - Meuthrath, Benedikt
T1  - Analyzing Wiki-based networks to improve knowledge processes in organizations
Y1  - 2007
ER  - 
TY  - JOUR
A1  - Müller, Claudia
A1  - Gronau, Norbert
T1  - Bildung von sozialen Netzwerken in Anwendungen der Social Software
JF  - Analyse sozialer Netzwerke und Social Software
Y1  - 2010
SN  - 978-3-940019-26-4
SP  - 1
EP  - 23
PB  - GITO
CY  - Berlin
ER  - 
TY  - JOUR
A1  - Müller, Claudia
A1  - Bahrs, Julian
A1  - Gronau, Norbert
T1  - Evaluation of KMDL Models of Knowledge intensive Business Processes in the Area of Software Engineering
N2  - Process oriented knowledge management focuses on knowledge intensive business processes. For modelling and analysis of these processes the modelling technique KMDL (Knowledge Modeling and Description Language) has been developed. KMDL is a method to describe knowledge flows and conversions along and between business processes. Thereby KMDL identifies existing and utilized information as well as knowledge of individual participants and of the entire company. This research-in-progress contribution introduces a practical example in the field of software engineering, in which KMDL models are evaluated to identify process improvements, e.g. by adding knowledge management activities. Therefore three individual views focussing on selected aspects of interest are introduced.
Y1  - 2005
UR  - http://wi.uni-potsdam.de
ER  - 
TY  - THES
A1  - Müller, Claudia
T1  - Graphentheoretische Analyse der Evolution von Wiki-basierten Netzwerken für selbstorganisiertes Wissensmanagement
Y1  - 2008
CY  - Potsdam
ER  - 
TY  - JOUR
A1  - Pipek, Volkmar
A1  - Stevens, Gunnar
A1  - Veith, Michael
A1  - Müller, Claudia
A1  - Draxler, Sebastian
T1  - Jede Software ist "Social"
JF  - Analyse Sozialer Netzwerke und Social Software
Y1  - 2010
SN  - 978-3-940019-26-4
SP  - 199
EP  - 233
PB  - GITO
CY  - Berlin
ER  - 
TY  - JOUR
A1  - Birn, Lukas
A1  - Müller, Claudia
T1  - Kollaboratives Dokumentieren mit Sozialer Software
Y1  - 2006
ER  - 
TY  - JOUR
A1  - Bahrs, Julian
A1  - Gronau, Norbert
A1  - Müller, Claudia
A1  - Schmid, Simone
T1  - Modellierung von Wissenskonversionen entlang wissensintensiver Geschäftsprozesse
N2  - Der vorliegende Beitrag gibt eine Einführung in die Analyse und Optimierung wissensintensiver Geschäftsprozesse. Dazu wird die Modellierungsmethodik KMDL® vorgestellt und ein Szenario ihrer Anwendung auf wissensintensive Prozesse im Finanzdienstleistungssektor entworfen. Dies wird exemplarisch am Dienstleistungsentwicklungsprozess sowie am Kundenberatungsprozess demonstriert. Dabei werden für beide Prozesse durch den Einsatz der KMDL® erkennbare Potenzialfelder aufgezeigt und Handlungsempfehlungen entworfen.
Y1  - 2005
UR  - http://wi.uni-potsdam.de
ER  - 
TY  - JOUR
A1  - Bahrs, Julian
A1  - Müller, Claudia
T1  - Modelling and analysis of knowledge intensive business processes
N2  - This contribution gives an overview on the scientific discipline of business process oriented knowledge management. It presents results and recent developments as well as an overview of this year's workshop on Modelling and Analysis of Knowledge Intensive Business Processes (KiBP 2005)
Y1  - 2005
ER  -