TY - JOUR A1 - Seyfried, Markus A1 - Reith, Florian T1 - Mixed methods for research into higher education BT - Solving the problem of institutionalized introspection? JF - Theory and method in higher education research N2 - Mixed methods approaches have become increasingly relevant in social sciences research over the last few decades. Nevertheless, we show that these approaches have rarely been explicitly applied in higher education research. This is somewhat surprising because mixed methods and empirical research into higher education seem to be a perfect match for several reasons: (1) the role of the researcher, which is associated with strong intersections between the research subject and the research object; (2) the research process, which relies on concepts and theories that are borrowed from other research fields; and (3) the research object, which exhibits unclear techniques in teaching and learning, making it difficult to grasp causalities between input and results. Mixed methods approaches provide a suitable methodology to research such topics. Beyond this, potential future developments underlining the particular relevance of mixed methods approaches in higher education are discussed. KW - Mixed methods KW - methodology KW - empirical research KW - higher education KW - qualitative research KW - quantitative research Y1 - 2019 SN - 978-1-83867-841-8 SN - 978-1-83867-842-5 U6 - https://doi.org/10.1108/S2056-375220190000005008 SN - 2056-3752 VL - 5 SP - 111 EP - 127 PB - Emerald Publishing Limited CY - Bingley ER - TY - JOUR A1 - Seyfried, Markus A1 - Ansmann, Moritz A1 - Pohlenz, Philipp T1 - Institutional isomorphism, entrepreneurship and effectiveness BT - the adoption and implementation of quality management in teaching and learning in Germany JF - Tertiary Education and Management N2 - This paper presents empirical evidence on the adoption, implementation and the perceived effectiveness of quality management in teaching and learning in German higher education institutions. Theoretically, the article combines two new institutionalist approaches: institutional isomorphism and institutional entrepreneurship. Empirically, the study refers to qualitative interview data and quantitative survey data. The analysis reveals that isomorphism is a leading driver behind the adoption of quality management in German higher education institutions, whereas institutional entrepreneurship plays an important role in quality management implementation. While isomorphism can be regarded as a conclusive reason behind the absence of a perception of quality management’s effectiveness, institutional entrepreneurship may function as a corrective towards the overall negative impact of isomorphic conformity by institutionalizing quality management in a sustainable manner. KW - Higher education KW - Quality management KW - Quality assurance KW - New institutionalism KW - Isomorphism KW - Institutional entrepreneurship Y1 - 2019 U6 - https://doi.org/10.1007/s11233-019-09022-3 SN - 1358-3883 SN - 1573-1936 VL - 25 IS - 2 SP - 115 EP - 129 PB - Springer CY - Dordrecht ER - TY - JOUR A1 - Seyfried, Markus T1 - Undisclosed desires BT - quality managers’ normative notions regarding the implementation of quality management JF - Assessment & Evaluation in Higher Education N2 - Following decades of quality management featuring in higher education settings, questions regarding its implementation, impact and outcomes remain. Indeed, leaving aside anecdotal case studies and value-laden documentaries of best practice, current research still knows very little about the implementation of quality management in teaching and learning within higher education institutions. Referring to data collected from German higher education institutions in which a quality management department or functional equivalent was present, this article theorises and provides evidence for the supposition that the implementation of quality management follows two implicit logics. Specifically, it tends either towards the logic of appropriateness or, contrastingly, towards the logic of consequentialism. This study’s results also suggest that quality managers’ socialisation is related to these logics and that it influences their views on quality management in teaching and learning. KW - Higher education KW - quality manager KW - teaching and learning KW - appropriateness Y1 - 2019 U6 - https://doi.org/10.1080/02602938.2019.1573970 SN - 0260-2938 SN - 1469-297X VL - 44 IS - 7 SP - 1106 EP - 1119 PB - Routledge, Taylor & Francis Group CY - Abingdon ER - TY - JOUR A1 - Seyfried, Markus A1 - Reith, Florian T1 - The seven deadly sins of quality management: trade-offs and implications for further research JF - Quality in higher education N2 - Quality management in higher education is generally discussed with reference to commendable outcomes such as success, best practice, improvement or control. This paper, though, focuses on the problems of organising quality management. It follows the narrative of the seven deadly sins, with each ‘sin’ illustrating an inherent trade-off or paradox in the implementation of internal quality management in teaching and learning in higher education institutions. Identifying the trade-offs behind these sins is essential for a better understanding of quality management as an organisational problem. KW - Quality management KW - higher education KW - governance KW - trade-offs KW - teaching KW - research Y1 - 2019 U6 - https://doi.org/10.1080/13538322.2019.1683943 SN - 1353-8322 SN - 1470-1081 VL - 25 IS - 3 SP - 289 EP - 303 PB - Routledge, Taylor & Francis Group CY - Abingdon ER - TY - JOUR A1 - Seyfried, Markus T1 - Evaluation von Verwaltungsreformen JF - Handbuch zur Verwaltungsreform Y1 - 2019 SN - 978-3-658-21562-0 SP - 729 EP - 738 PB - Springer CY - Wiesbaden ET - 5., vollständig überarb. Aufl. ER - TY - GEN A1 - Seyfried, Markus T1 - Undisclosed desires BT - quality managers’ normative notions regarding the implementation of quality management T2 - Postprints der Universität Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Following decades of quality management featuring in higher education settings, questions regarding its implementation, impact and outcomes remain. Indeed, leaving aside anecdotal case studies and value-laden documentaries of best practice, current research still knows very little about the implementation of quality management in teaching and learning within higher education institutions. Referring to data collected from German higher education institutions in which a quality management department or functional equivalent was present, this article theorises and provides evidence for the supposition that the implementation of quality management follows two implicit logics. Specifically, it tends either towards the logic of appropriateness or, contrastingly, towards the logic of consequentialism. This study’s results also suggest that quality managers’ socialisation is related to these logics and that it influences their views on quality management in teaching and learning. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 109 KW - higher education KW - quality manager KW - teaching and learning KW - appropriatenes Y1 - 2019 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-433040 SN - 1867-5808 IS - 109 ER -