@article{BenderKorjahnGronau2024,
  author    = {Bender, Benedict and Korjahn, Nicolas and Gronau, Norbert},
  title     = {Erfolgreich auf Handelsplattformen},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {20},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {1},
  publisher = {GITO mbH - Verlag f{\"u}r Industrielle Informationstechnik und Organisation},
  address   = {Berlin},
  issn      = {1860-6725},
  pages     = {76 -- 82},
  year      = {2024},
  abstract  = {Obwohl Handelsplattformen zunehmend an Bedeutung gewinnen, besteht im deutschsprachigen Raum ein Mangel an umfassenden Markt{\"u}bersichten. Dadurch fehlt es Verk{\"a}ufern, potenziellen Plattformbetreibern und Kunden an einer soliden Grundlage f{\"u}r fundierte Entscheidungen. Das {\"a}ndern wir mit folgendem Beitrag. Erfahren Sie hier das Wichtigste {\"u}ber den rasant wachsenden Markt der Handelsplattformen.},
  language  = {de}
}
@book{Gronau2024,
  author    = {Gronau, Norbert},
  title     = {Knowledge Modeling and Description Language (KMDL) 3.0},
  publisher = {GITO mbH Verlag},
  address   = {Berlin},
  isbn      = {978-3-95545-416-6},
  pages     = {135},
  year      = {2024},
  language  = {en}
}
@inproceedings{AbendrothBenderGronau2024,
  author    = {Abendroth, Adrian and Bender, Benedict and Gronau, Norbert},
  title     = {The evolution of original ERP customization},
  series = {Proceedings of the 26th International Conference on Enterprise Information Systems},
  volume    = {1},
  booktitle = {Proceedings of the 26th International Conference on Enterprise Information Systems},
  publisher = {SCITEPRESS - Science and Technology Publications},
  address   = {Set{\´u}bal},
  isbn      = {978-989-758-692-7},
  issn      = {2184-4992},
  doi       = {10.5220/0012305500003690},
  pages     = {17 -- 27},
  year      = {2024},
  abstract  = {Enterprise Resource Planning (ERP) system customization is often necessary because companies have unique processes that provide their competitive advantage. Despite new technological advances such as cloud computing or model-driven development, technical ERP customization options are either outdated or ambiguously formulated in the scientific literature. Using a systematic literature review (SLR) that analyzes 137 definitions from 26 papers, the result is an analysis and aggregation of technical customization types by providing clearance and aligning with future organizational needs. The results show a shift from ERP code modification in on-premises systems to interface and integration customization in cloud ERP systems, as well as emerging technological opportunities as a way for customers and key users to perform system customization. The study contributes by providing a clear understanding of given customization types and assisting ERP users and vendors in making customization decisions.},
  language  = {en}
}
@inproceedings{PanzerGronau2024,
  author    = {Panzer, Marcel and Gronau, Norbert},
  title     = {Enhancing economic efficiency in modular production systems through deep reinforcement learning},
  series = {Procedia CIRP},
  volume    = {121},
  booktitle = {Procedia CIRP},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {2212-8271},
  doi       = {10.1016/j.procir.2023.09.229},
  pages     = {55 -- 60},
  year      = {2024},
  abstract  = {In times of increasingly complex production processes and volatile customer demands, the production adaptability is crucial for a company's profitability and competitiveness. The ability to cope with rapidly changing customer requirements and unexpected internal and external events guarantees robust and efficient production processes, requiring a dedicated control concept at the shop floor level. Yet in today's practice, conventional control approaches remain in use, which may not keep up with the dynamic behaviour due to their scenario-specific and rigid properties. To address this challenge, deep learning methods were increasingly deployed due to their optimization and scalability properties. However, these approaches were often tested in specific operational applications and focused on technical performance indicators such as order tardiness or total throughput. In this paper, we propose a deep reinforcement learning based production control to optimize combined techno-financial performance measures. Based on pre-defined manufacturing modules that are supplied and operated by multiple agents, positive effects were observed in terms of increased revenue and reduced penalties due to lower throughput times and fewer delayed products. The combined modular and multi-staged approach as well as the distributed decision-making further leverage scalability and transferability to other scenarios.},
  language  = {en}
}
@inproceedings{RojahnGronau2024,
  author    = {Rojahn, Marcel and Gronau, Norbert},
  title     = {Openness indicators for the evaluation of digital platforms between the launch and maturity phase},
  series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences},
  booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences},
  editor    = {Bui, Tung X.},
  publisher = {Department of IT Management Shidler College of Business University of Hawaii},
  address   = {Honolulu, HI},
  isbn      = {978-0-99813-317-1},
  pages     = {4516 -- 4525},
  year      = {2024},
  abstract  = {In recent years, the evaluation of digital platforms has become an important focus in the field of information systems science. The identification of influential indicators that drive changes in digital platforms, specifically those related to openness, is still an unresolved issue. This paper addresses the challenge of identifying measurable indicators and characterizing the transition from launch to maturity in digital platforms. It proposes a systematic analytical approach to identify relevant openness indicators for evaluation purposes. The main contributions of this study are the following (1) the development of a comprehensive procedure for analyzing indicators, (2) the categorization of indicators as evaluation metrics within a multidimensional grid-box model, (3) the selection and evaluation of relevant indicators, (4) the identification and assessment of digital platform architectures during the launch-to-maturity transition, and (5) the evaluation of the applicability of the conceptualization and design process for digital platform evaluation.},
  language  = {en}
}
@article{RojahnWeberGronau2023,
  author    = {Rojahn, Marcel and Weber, Edzard and Gronau, Norbert},
  title     = {Towards a standardization in scheduling models},
  series = {International journal of industrial and systems engineering},
  volume    = {17},
  journal   = {International journal of industrial and systems engineering},
  number    = {6},
  publisher = {Inderscience Enterprises},
  address   = {Gen{\`e}ve},
  issn      = {1748-5037},
  pages     = {401 -- 408},
  year      = {2023},
  abstract  = {Terminology is a critical instrument for each researcher. Different terminologies for the same research object may arise in different research communities. By this inconsistency, many synergistic effects get lost. Theories and models will be more understandable and reusable if a common terminology is applied. This paper examines the terminological (in)consistence for the research field of job-shop scheduling by a literature review. There is an enormous variety in the choice of terms and mathematical notation for the same concept. The comparability, reusability and combinability of scheduling methods is unnecessarily hampered by the arbitrary use of homonyms and synonyms. The acceptance in the community of used variables and notation forms is shown by means of a compliance quotient. This is proven by the evaluation of 240 scientific publications on planning methods.},
  language  = {en}
}
@article{TeichmannVladovaGronau2023,
  author    = {Teichmann, Malte and Vladova, Gergana and Gronau, Norbert},
  title     = {Conception of subject-oriented learning},
  series = {SSRN eLibrary / Social Science Research Network},
  journal   = {SSRN eLibrary / Social Science Research Network},
  publisher = {Social Science Electronic Publ.},
  address   = {[Erscheinungsort nicht ermittelbar]},
  issn      = {1556-5068},
  doi       = {10.2139/ssrn.4457995},
  pages     = {6},
  year      = {2023},
  abstract  = {Competence development must change at all didactic levels to meet the new requirements triggered by digitization. Unlike classic learning theories and the resulting popular approaches (e.g., sender-receiver model), future-oriented vocational training must include new learning theory impulses in the discussion about competence acquisition. On the one hand, these impulses are often very well elaborated on the theoretical side, but the transfer into innovative learning environments - such as learning factories - is often still missing. On the other hand, actual learning factory (design) approaches often concentrate primarily on the technical side. Subject-oriented learning theory enables the design of competence development-oriented vocational training projectsin learning factories in which persons can obtain relevant competencies for digitization. At the same time, such learning theory approaches assume a potentially infinite number of learning interests and reasons. Following this, competence development is always located in an institutional or organizational context. The paper conceptionally answers how this theoryimmanent challenge is synthesizable with the reality of organizationally competence development requirements.},
  language  = {en}
}
@book{Gronau2023,
  author    = {Gronau, Norbert},
  title     = {Handbuch der ERP-Auswahl},
  series = {Handb{\"u}cher ERP Management},
  journal   = {Handb{\"u}cher ERP Management},
  edition   = {3. {\"u}berarbeitete und stark erweiterte},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-95545-410-4},
  pages     = {397},
  year      = {2023},
  language  = {de}
}
@incollection{GronauTeichmannWeber2023,
  author    = {Gronau, Norbert and Teichmann, Malte and Weber, Edzard},
  title     = {Serious game-based haptic modeling},
  series = {Business modeling and software design},
  booktitle = {Business modeling and software design},
  editor    = {Shishkov, Boris},
  publisher = {Springer Nature},
  address   = {Cham},
  isbn      = {978-3-031-36756-4},
  doi       = {10.1007/978-3-031-36757-1_3},
  pages     = {32 -- 55},
  year      = {2023},
  abstract  = {The authors propose that while tacit knowledge is a valuable resource for developing new business models, its externalization presents several challenges. One major challenge is that individuals often don't recognize their tacit knowledge resources, while another is the reluctance to share one's knowledge with others. Addressing these challenges, the authors present an application-oriented serious game-based haptic modeling approach for externalize tacit knowledge, which can be used to develop the first versions of business models based on tacit knowledge. Both conceptual and practical design fundamentals are presented based on elaborated theoretical approaches, which were developed with the help of a design science approach. The development of the research process is presented step by step, whereby we focused on the high accessibility of the presented research. Practitioners are presented with guidelines for implementing their serious game projects. Scientists benefit from starting points for their research topics of externalization, internalization, and socialization of tacit knowledge, development of business models, and serious games or gamification. The paper concludes with open research desiderata and questions from the presented research process.},
  language  = {en}
}
@article{GronauAbendrothFattahWeil2023,
  author    = {Gronau, Norbert and Abendroth, Adrian and Fattah-Weil, Jasmin},
  title     = {ERP-Upgrade oder ERP-Neuauswahl?},
  series = {Is-Report : Zeitschrift f{\"u}r betriebswirtschaftliche Informationssysteme},
  volume    = {27},
  journal   = {Is-Report : Zeitschrift f{\"u}r betriebswirtschaftliche Informationssysteme},
  number    = {Sonderausgabe Mai},
  publisher = {is report Online \& Guides (Rauch \& Weckerlein GbR)},
  address   = {M{\"u}nchen},
  issn      = {1437-7942},
  pages     = {10 -- 14},
  year      = {2023},
  abstract  = {Neben kleineren, meist automatisierten Update-Aktivit{\"a}ten zur Fehlerbehebung und zur Steigerung der Performance von ERP-Systemen, gibt es gr{\"o}ßere Updates mit umfangreicheren Aktualisierungen und Erweiterungen der Software - auch „Updateprojekte" oder „Upgrades" genannt. Ein ERP-Upgrade beschreibt einen gr{\"o}ßeren {\"A}nderungsprozess, der die Nutzung neuer Technologien erm{\"o}glicht und das System mit (neuen) Gesch{\"a}ftsstrategien in Einklang bringt. Upgrades tragen zur Verbesserung der Software bei und sind klar zu unterscheiden von geringf{\"u}gigen {\"A}nderungen innerhalb einer Version eines ERP-Systems.},
  language  = {de}
}
@incollection{RojahnAmbrosBiruetal.2023,
  author    = {Rojahn, Marcel and Ambros, Maximilian and Biru, Tibebu and Krallmann, Hermann and Gronau, Norbert and Grum, Marcus},
  title     = {Adequate basis for the data-driven and machine-learning-based identification},
  series = {Artificial intelligence and soft computing},
  booktitle = {Artificial intelligence and soft computing},
  editor    = {Rutkowski, Leszek and Scherer, Rafał and Korytkowski, Marcin and Pedrycz, Witold and Tadeusiewicz, Ryszard and Zurada, Jacek M.},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-031-42504-2},
  doi       = {10.1007/978-3-031-42505-9_48},
  pages     = {570 -- 588},
  year      = {2023},
  abstract  = {Process mining (PM) has established itself in recent years as a main method for visualizing and analyzing processes. However, the identification of knowledge has not been addressed adequately because PM aims solely at data-driven discovering, monitoring, and improving real-world processes from event logs available in various information systems. The following paper, therefore, outlines a novel systematic analysis view on tools for data-driven and machine learning (ML)-based identification of knowledge-intensive target processes. To support the effectiveness of the identification process, the main contributions of this study are (1) to design a procedure for a systematic review and analysis for the selection of relevant dimensions, (2) to identify different categories of dimensions as evaluation metrics to select source systems, algorithms, and tools for PM and ML as well as include them in a multi-dimensional grid box model, (3) to select and assess the most relevant dimensions of the model, (4) to identify and assess source systems, algorithms, and tools in order to find evidence for the selected dimensions, and (5) to assess the relevance and applicability of the conceptualization and design procedure for tool selection in data-driven and ML-based process mining research.},
  language  = {en}
}
@article{Gronau2023,
  author    = {Gronau, Norbert},
  title     = {Umstieg auf S/4HANA},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {19},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {1},
  publisher = {GITO},
  address   = {Berlin},
  issn      = {1860-6725},
  pages     = {32 -- 37},
  year      = {2023},
  abstract  = {Sehr viele langj{\"a}hrige R/3-Nutzer stehen derzeit vor der Frage, wie sie sich hinsichtlich des Upgrades auf S/4HANA entscheiden sollen. Die Wartung f{\"u}r R/3 endet absehbar in den n{\"a}chsten Jahren, und mit S/4 kommen neue M{\"o}glichkeiten, aber auch neue Herausforderungen. Dieser Beitrag beschreibt die Entscheidungen, die bei der Pr{\"u}fung eines Umstiegs auf S/4HANA getroffen werden m{\"u}ssen und zeigt diese am Beispiel eines Multi-Channel-Handelsunternehmens.},
  language  = {de}
}
@article{Gronau2023,
  author    = {Gronau, Norbert},
  title     = {Gesch{\"a}ftsprozessorientierte Softwaresysteme},
  series = {Handbuch IT-Management : Konzepte, Methoden, L{\"o}sungen und Arbeitshilfen f{\"u}r die Praxis},
  journal   = {Handbuch IT-Management : Konzepte, Methoden, L{\"o}sungen und Arbeitshilfen f{\"u}r die Praxis},
  edition   = {8., {\"u}berarbeitete Aufl.},
  publisher = {Hanser},
  address   = {M{\"u}nchen},
  isbn      = {978-3-446-47372-0},
  doi       = {10.3139/9783446474642.006},
  pages     = {291 -- 320},
  year      = {2023},
  language  = {de}
}
@article{Gronau2023,
  author    = {Gronau, Norbert},
  title     = {Großer Markt{\"u}berblick},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {19},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {3},
  publisher = {GITO mbH Verlag},
  address   = {Berlin},
  issn      = {1860-6725},
  pages     = {72 -- 90},
  year      = {2023},
  abstract  = {Der Beratermarkt ist {\"a}hnlich undurchsichtig wie der ERP-Markt selbst. Daher ver{\"o}ffentlichen wir in dieser Ausgabe einen umfassenden Markt{\"u}berblick zu ERP-Beratungen mit 24 Unternehmen vom Spezialisten zum Generalisten, aber immer fokussiert auf das Thema ERP. Sehr spannend ist z. B. die Bandbreite der Antworten, mit der ERP-Berater den Nutzen von ERP bei der ERP-Auswahl bewerten. Auch Auswahlportale stoßen nicht {\"u}berall auf große Gegenliebe. Manche Antworten mussten aus Platzgr{\"u}nden leider gek{\"u}rzt werden. Alle Abonnenten von ERP Management finden die vollst{\"a}ndigen Antworten zum Download im Webauftritt.},
  language  = {de}
}
@article{HaaseHanelGronau2023,
  author    = {Haase, Jennifer and Hanel, Paul H. P. and Gronau, Norbert},
  title     = {Creativity enhancement methods for adults},
  series = {Psychology of aesthetics, creativity, and the arts},
  journal   = {Psychology of aesthetics, creativity, and the arts},
  publisher = {American Psychological Association},
  address   = {Washington, DC},
  issn      = {1931-3896},
  doi       = {10.1037/aca0000557},
  pages     = {30},
  year      = {2023},
  abstract  = {This meta-analysis synthesizes 332 effect sizes of various methods to enhance creativity. We clustered all studies into 12 methods to identify the most effective creativity enhancement methods. We found that, on average, creativity can be enhanced, Hedges' g = 0.53, 95\% CI [0.44, 0.61], with 70.09\% of the participants in the enhancement conditions being more creative than the average person in the control conditions. Complex training courses, meditation, and cultural exposure were the most effective (gs = 0.66) while the use of cognitive manipulation drugs was the least and also noneffective, g = 0.10. The type of training material was also important. For instance, figural methods were more effective in enhancing creativity, and enhancing converging thinking was more effective than enhancing divergent thinking. Study effect sizes varied considerably across all studies and for many subgroup analyses, suggesting that researchers can plausibly expect to find reversed effects occasionally. We found no evidence of publication bias. We discuss theoretical implications and suggest future directions for best practices in enhancing creativity. (PsycInfo Database Record (c) 2023 APA, all rights reserved)},
  language  = {en}
}
@inproceedings{RojahnGronau2023,
  author    = {Rojahn, Marcel and Gronau, Norbert},
  title     = {Digital platform concepts for manufacturing companies},
  series = {10th International Conference on Future Internet of Things and Cloud (FiCloud)},
  booktitle = {10th International Conference on Future Internet of Things and Cloud (FiCloud)},
  publisher = {IEEE},
  address   = {[Erscheinungsort nicht ermittelbar]},
  isbn      = {979-8-3503-1635-3},
  doi       = {10.1109/FiCloud58648.2023.00030},
  pages     = {149 -- 158},
  year      = {2023},
  abstract  = {Digital Platforms (DPs) has established themself in recent years as a central concept of the Information Technology Science. Due to the great diversity of digital platform concepts, clear definitions are still required. Furthermore, DPs are subject to dynamic changes from internal and external factors, which pose challenges for digital platform operators, developers and customers. Which current digital platform research directions should be taken to address these challenges remains open so far. The following paper aims to contribute to this by outlining a systematic literature review (SLR) on digital platform concepts in the context of the Industrial Internet of Things (IIoT) for manufacturing companies and provides a basis for (1) a selection of definitions of current digital platform and ecosystem concepts and (2) a selection of current digital platform research directions. These directions are diverted into (a) occurrence of digital platforms, (b) emergence of digital platforms, (c) evaluation of digital platforms, (d) development of digital platforms, and (e) selection of digital platforms.},
  language  = {en}
}
@inproceedings{BenderGronauWinter2023,
  author    = {Bender, Benedict and Gronau, Norbert and Winter, Robert},
  title     = {Minitrack introduction enterprise-level information systems},
  series = {Proceedings of the 56th Hawaii International Conference on System Sciences},
  booktitle = {Proceedings of the 56th Hawaii International Conference on System Sciences},
  editor    = {Bui, Tung X.},
  publisher = {Hawaii International Conference on System Sciences},
  address   = {Honolulu, HI},
  isbn      = {978-0-9981331-6-4},
  issn      = {2572-6862},
  pages     = {5809 -- 5810},
  year      = {2023},
  abstract  = {While Information Systems (IS) Research on the individual and workgroup level of analysis is omnipresent, research on the enterprise-level IS is less frequent. Even though research on Enterprise Systems and their management is established in academic associations and conference programs, enterprise-level phenomena are underrepresented. This minitrack provides a forum to integrate existing research streams that traditionally needed to be attached to other topics (such as IS management or IS governance). The minitrack received broad attention. The three selected papers address different facets of the future role of enterprise-wide IS including aspects such as carbonization, ecosystem integration, and technology-organization fit.},
  language  = {en}
}
@incollection{ThimGronauHaaseetal.2023,
  author    = {Thim, Christof and Gronau, Norbert and Haase, Jennifer and Grum, Marcus and Sch{\"u}ffler, Arnulf and Roling, Wiebke and Kluge, Annette},
  title     = {Modeling change in business processes},
  series = {Business modeling and software design},
  booktitle = {Business modeling and software design},
  editor    = {Shishkov, Boris},
  publisher = {Springer Nature},
  address   = {Cham},
  isbn      = {978-3-031-36756-4},
  doi       = {10.1007/978-3-031-36757-1_1},
  pages     = {3 -- 17},
  year      = {2023},
  abstract  = {Business processes are regularly modified either to capture requirements from the organization's environment or due to internal optimization and restructuring. Implementing the changes into the individual work routines is aided by change management tools. These tools aim at the acceptance of the process by and empowerment of the process executor. They cover a wide range of general factors and seldom accurately address the changes in task execution and sequence. Furthermore, change is only framed as a learning activity, while most obstacles to change arise from the inability to unlearn or forget behavioural patterns one is acquainted with. Therefore, this paper aims to develop and demonstrate a notation to capture changes in business processes and identify elements that are likely to present obstacles during change. It connects existing research from changes in work routines and psychological insights from unlearning and intentional forgetting to the BPM domain. The results contribute to more transparency in business process models regarding knowledge changes. They provide better means to understand the dynamics and barriers of change processes.},
  language  = {en}
}
@inproceedings{GrumThimRolingetal.2023,
  author    = {Grum, Marcus and Thim, Christof and Roling, Wiebke and Sch{\"u}ffler, Arnulf and Kluge, Annette and Gronau, Norbert},
  title     = {AI case-based reasoning for artificial neural networks},
  series = {Artificial intelligence and industrial applications},
  volume    = {771},
  booktitle = {Artificial intelligence and industrial applications},
  editor    = {Masrour, Tawfik and El Hassani, Ibtissam and Barka, Noureddine},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-031-43523-2},
  doi       = {10.1007/978-3-031-43524-9_2},
  pages     = {17 -- 35},
  year      = {2023},
  abstract  = {Faced with the triad of time-cost-quality, the realization of production tasks under economic conditions is not trivial. Since the number of Artificial-Intelligence-(AI)-based applications in business processes is increasing more and more nowadays, the efficient design of AI cases for production processes as well as their target-oriented improvement is essential, so that production outcomes satisfy high quality criteria and economic requirements. Both challenge production management and data scientists, aiming to assign ideal manifestations of artificial neural networks (ANNs) to a certain task. Faced with new attempts of ANN-based production process improvements [8], this paper continues research about the optimal creation, provision and utilization of ANNs. Moreover, it presents a mechanism for AI case-based reasoning for ANNs. Experiments clarify continuously improving ANN knowledge bases by this mechanism empirically. Its proof-of-concept is demonstrated by the example of four production simulation scenarios, which cover the most relevant use cases and will be the basis for examining AI cases on a quantitative level.},
  language  = {en}
}
@incollection{TeichmannBusseGonnermannetal.2023,
  author    = {Teichmann, Malte and Busse, Jana and Gonnermann, Jana and Reimann, Daniela and Ritterbusch, Georg David and Langemeyer, Ines and Gronau, Norbert},
  title     = {Konzeption, Erstellung und Evaluation von VR-R{\"a}umen f{\"u}r die betriebliche Weiterbildung in KMU},
  series = {Digitalisierung der Arbeitswelt im Mittelstand 3},
  booktitle = {Digitalisierung der Arbeitswelt im Mittelstand 3},
  editor    = {Nitsch, Verena and Brandl, Christopher and H{\"a}ußling, Roger and Roth, Philip and Gries, Thomas and Schmenk, Bernhard},
  publisher = {Springer Vieweg},
  address   = {Berlin},
  isbn      = {978-3-662-67023-1},
  doi       = {10.1007/978-3-662-67024-8_5},
  pages     = {155 -- 204},
  year      = {2023},
  abstract  = {Der Beitrag adressiert die Erstellung von Virtual-Reality gest{\"u}tzten (Lehr- und Lern-) R{\"a}umen f{\"u}r die betriebliche Weiterbildung im Rahmen eines Forschungsprojektes. Der damit verbundene Konzeptions- und Umsetzungsprozess ist mit verschiedenen Herausforderungen verbunden: einerseits ist Virtual-Reality ein vergleichsweise neues Lehr- und Lernmedium, womit wenig praktische Handreichungen zur praktischen Umsetzung existieren. Andererseits existieren theoretisch-konzeptionelle Ans{\"a}tze zur Gestaltung digitaler Lehr- und Lernarrangements, die jedoch 1) oft Gefahr laufen, an den realen Bed{\"u}rfnissen der Praxis „vorbei" zu gehen und 2) zumeist nicht konkret Virtual-Reality bzw. damit verbundene Lehr- und Lernumgebungen adressieren. In dieser Folge sind Best-Practice Beispiele basierend auf erfolgreichen Umsetzungsvorhaben, die nachfolgenden Projekten als „Wegweiser" dienen k{\"o}nnten, {\"a}ußerst rar. Der Beitrag setzt an dieser Stelle an: basierend auf zwei real existierenden betrieblichen Anwendungsf{\"a}llen aus den Bereichen Natursteinbearbeitung sowie Einzel- und Sondermaschinenbau werden Herausforderungen und L{\"o}sungswege des Erstellungsprozesses von Virtual-Reality gest{\"u}tzten (Lehr- und Lern-)R{\"a}umen beschrieben. Ebenfalls werden basierend auf den gemachten Projekterfahrungen Handlungsempfehlungen f{\"u}r die gelingende Konzeption, Umsetzung und Evaluation dieser R{\"a}ume formuliert. Betriebliche Besch{\"a}ftigte aus den Bereichen Aus- und Weiterbildung, Management oder Human Ressources, die in eigenen Projekten im Bereich Virtual Reality aktiv werden wollen, profitieren von den herausgestellten praktischen Handreichungen. Forschende Personen sollen Anregungen f{\"u}r weiterf{\"u}hrende Forschungsvorhaben erhalten.},
  language  = {de}
}
@misc{PanzerBenderGronau2023,
  author    = {Panzer, Marcel and Bender, Benedict and Gronau, Norbert},
  title     = {A deep reinforcement learning based hyper-heuristic for modular production control},
  series = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  journal   = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  issn      = {1867-5808},
  doi       = {10.25932/publishup-60564},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-605642},
  pages     = {24},
  year      = {2023},
  abstract  = {In nowadays production, fluctuations in demand, shortening product life-cycles, and highly configurable products require an adaptive and robust control approach to maintain competitiveness. This approach must not only optimise desired production objectives but also cope with unforeseen machine failures, rush orders, and changes in short-term demand. Previous control approaches were often implemented using a single operations layer and a standalone deep learning approach, which may not adequately address the complex organisational demands of modern manufacturing systems. To address this challenge, we propose a hyper-heuristics control model within a semi-heterarchical production system, in which multiple manufacturing and distribution agents are spread across pre-defined modules. The agents employ a deep reinforcement learning algorithm to learn a policy for selecting low-level heuristics in a situation-specific manner, thereby leveraging system performance and adaptability. We tested our approach in simulation and transferred it to a hybrid production environment. By that, we were able to demonstrate its multi-objective optimisation capabilities compared to conventional approaches in terms of mean throughput time, tardiness, and processing of prioritised orders in a multi-layered production system. The modular design is promising in reducing the overall system complexity and facilitates a quick and seamless integration into other scenarios.},
  language  = {en}
}
@article{PanzerBenderGronau2023,
  author    = {Panzer, Marcel and Bender, Benedict and Gronau, Norbert},
  title     = {A deep reinforcement learning based hyper-heuristic for modular production control},
  series = {International journal of production research},
  journal   = {International journal of production research},
  publisher = {Taylor \& Francis},
  address   = {London},
  issn      = {0020-7543},
  doi       = {10.1080/00207543.2023.2233641},
  pages     = {1 -- 22},
  year      = {2023},
  abstract  = {In nowadays production, fluctuations in demand, shortening product life-cycles, and highly configurable products require an adaptive and robust control approach to maintain competitiveness. This approach must not only optimise desired production objectives but also cope with unforeseen machine failures, rush orders, and changes in short-term demand. Previous control approaches were often implemented using a single operations layer and a standalone deep learning approach, which may not adequately address the complex organisational demands of modern manufacturing systems. To address this challenge, we propose a hyper-heuristics control model within a semi-heterarchical production system, in which multiple manufacturing and distribution agents are spread across pre-defined modules. The agents employ a deep reinforcement learning algorithm to learn a policy for selecting low-level heuristics in a situation-specific manner, thereby leveraging system performance and adaptability. We tested our approach in simulation and transferred it to a hybrid production environment. By that, we were able to demonstrate its multi-objective optimisation capabilities compared to conventional approaches in terms of mean throughput time, tardiness, and processing of prioritised orders in a multi-layered production system. The modular design is promising in reducing the overall system complexity and facilitates a quick and seamless integration into other scenarios.},
  language  = {en}
}
@article{UllrichWeberGronau2023,
  author    = {Ullrich, Andr{\´e} and Weber, Edzard and Gronau, Norbert},
  title     = {Regionale Refabrikationsnetzwerke},
  series = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse},
  volume    = {39},
  journal   = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse},
  number    = {2},
  publisher = {GITO mbH Verlag},
  address   = {Berlin},
  issn      = {2364-9208},
  doi       = {10.30844/IM_23-2_11-14},
  pages     = {11 -- 14},
  year      = {2023},
  abstract  = {Die Herstellung von Produkten bindet Energie sowie auch materielle Ressourcen. Viel zu langsam entwickeln sich sowohl das Bewusstsein der Konsumenten sowie der Produzenten als auch gesetzgebende Aktivit{\"a}ten, um zu einem nachhaltigen Umgang mit den zur Verf{\"u}gung stehenden Ressourcen zu gelangen. In diesem Beitrag wird ein lokaler Remanufacturing-Ansatz vorgestellt, der es erm{\"o}glicht, den Ressourcenverbrauch zu reduzieren, lokale Unternehmen zu f{\"o}rdern und effiziente L{\"o}sungen f{\"u}r die regionale Wieder- und Weiterverwendung von G{\"u}tern anzubieten.},
  language  = {de}
}
@misc{UllrichWeberGronau2023,
  author    = {Ullrich, Andr{\´e} and Weber, Edzard and Gronau, Norbert},
  title     = {Regionale Refabrikationsnetzwerke},
  series = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  journal   = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  number    = {2},
  issn      = {2364-9208},
  doi       = {10.25932/publishup-60451},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-604510},
  pages     = {6},
  year      = {2023},
  abstract  = {Die Herstellung von Produkten bindet Energie sowie auch materielle Ressourcen. Viel zu langsam entwickeln sich sowohl das Bewusstsein der Konsumenten sowie der Produzenten als auch gesetzgebende Aktivit{\"a}ten, um zu einem nachhaltigen Umgang mit den zur Verf{\"u}gung stehenden Ressourcen zu gelangen. In diesem Beitrag wird ein lokaler Remanufacturing-Ansatz vorgestellt, der es erm{\"o}glicht, den Ressourcenverbrauch zu reduzieren, lokale Unternehmen zu f{\"o}rdern und effiziente L{\"o}sungen f{\"u}r die regionale Wieder- und Weiterverwendung von G{\"u}tern anzubieten.},
  language  = {de}
}
@incollection{GonnermannBrandenburgerVladovaetal.2023,
  author    = {Gonnermann, Jana and Brandenburger, Bonny and Vladova, Gergana and Gronau, Norbert},
  title     = {To what extent can individualisation in terms of different types of mode improve learning outcomes and learner satisfaction?},
  series = {Proceedings of the 56th Annual Hawaii International Conference on System Sciences January 3-6, 2023},
  booktitle = {Proceedings of the 56th Annual Hawaii International Conference on System Sciences January 3-6, 2023},
  editor    = {Bui, Tung X.},
  publisher = {Department of IT Management Shidler College of Business University of Hawaii},
  address   = {Honolulu, HI},
  isbn      = {978-0-9981331-6-4},
  pages     = {123 -- 132},
  year      = {2023},
  abstract  = {With the latest technological developments and associated new possibilities in teaching, the personalisation of learning is gaining more and more importance. It assumes that individual learning experiences and results could generally be improved when personal learning preferences are considered. To do justice to the complexity of the personalisation possibilities of teaching and learning processes, we illustrate the components of learning and teaching in the digital environment and their interdependencies in an initial model. Furthermore, in a pre-study, we investigate the relationships between the learner's ability to (digital) self-organise, the learner's prior- knowledge learning in different variants of mode and learning outcomes as one part of this model. With this pre-study, we are taking the first step towards a holistic model of teaching and learning in digital environments.},
  language  = {en}
}
@inproceedings{KlippertStolpmannGrumetal.2023,
  author    = {Klippert, Monika and Stolpmann, Robert and Grum, Marcus and Thim, Christof and Gronau, Norbert and Albers, Albert},
  title     = {Knowledge transfer quality improvement},
  series = {Procedia CIRP},
  volume    = {119},
  booktitle = {Procedia CIRP},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {2212-8271},
  doi       = {10.1016/j.procir.2023.02.171},
  pages     = {919 -- 925},
  year      = {2023},
  abstract  = {Developing a new product generation requires the transfer of knowledge among various knowledge carriers. Several factors influence knowledge transfer, e.g., the complexity of engineering tasks or the competence of employees, which can decrease the efficiency and effectiveness of knowledge transfers in product engineering. Hence, improving those knowledge transfers obtains great potential, especially against the backdrop of experienced employees leaving the company due to retirement, so far, research results show, that the knowledge transfer velocity can be raised by following the Knowledge Transfer Velocity Model and implementing so-called interventions in a product engineering context. In most cases, the implemented interventions have a positive effect on knowledge transfer speed improvement. In addition to that, initial theoretical findings describe factors influencing the quality of knowledge transfers and outline a setting to empirically investigate how the quality can be improved by introducing a general description of knowledge transfer reference situations and principles to measure the quality of knowledge artifacts. To assess the quality of knowledge transfers in a product engineering context, the Knowledge Transfer Quality Model (KTQM) is created, which serves as a basis to develop and implement quality-dependent interventions for different knowledge transfer situations. As a result, this paper introduces the specifications of eight situation-adequate interventions to improve the quality of knowledge transfers in product engineering following an intervention template. Those interventions are intended to be implemented in an industrial setting to measure the quality of knowledge transfers and validate their effect.},
  language  = {en}
}
@incollection{GronauWeberWanderetal.2022,
  author    = {Gronau, Norbert and Weber, Edzard and Wander, Paul and Ullrich, Andr{\´e}},
  title     = {A regional remanufacturing network approach},
  series = {Digitization of the work environment for sustainable production},
  booktitle = {Digitization of the work environment for sustainable production},
  editor    = {Plapper, Peter},
  publisher = {GITO Verlag},
  address   = {Berlin},
  isbn      = {978-3-95545-407-4},
  doi       = {10.30844/WGAB_2022_8},
  pages     = {145 -- 170},
  year      = {2022},
  abstract  = {Manufacturing companies still have relatively few points of contact with the circular economy. Especially, extending life time of whole products or parts via remanufacturing is an promising approach to reduce waste. However, necessary cost-efficient assessment of the condition of the individual parts is challenging and assessment procedures are technically complex (e.g., scanning and testing procedures). Furthermore, these assessment procedures are usually only available after the disassembly process has been completed. This is where conceptualization, data acquisition and simulation of remanufacturing processes can help. One major constraining aspect of remanufacturing is reducing logistic efforts, since these also have negative external effects on the environment. Thus regionalization is an additional but in the end consequential challenge for remanufacturing. This article aims to fill a gap by providing an regional remanufacturing approach, in particular the design of local remanufacturing chains. Thereby, further focus lies on modeling and simulating alternative courses of action, including feasibility study and eco-nomic assessment.},
  language  = {en}
}
@incollection{Gronau2022,
  author    = {Gronau, Norbert},
  title     = {Errors in the process of modeling business processes},
  series = {Business modeling and software design : 12th International Symposium, BMSD 2022, Fribourg, Switzerland, June 27-29, 2022, proceedings},
  volume    = {453},
  booktitle = {Business modeling and software design : 12th International Symposium, BMSD 2022, Fribourg, Switzerland, June 27-29, 2022, proceedings},
  editor    = {Shishkov, Boris},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-031-11509-7},
  doi       = {10.1007/978-3-031-11510-3_13},
  pages     = {221 -- 229},
  year      = {2022},
  abstract  = {Process models are the basic ingredient for many attempts to improve business processes. The graphical depiction of otherwise not observable behavior in an enterprise is one of the most important techniques in the digital society. They help to enable decision making in the design of processes and workflows. Nevertheless it is not easy to correctly model business processes. Some approaches try to detect errors by an automated analysis of the process model. This contribution focuses on the creation of the first model from scratch. Which errors occur most frequently and how can these be avoided?},
  language  = {en}
}
@incollection{TeichmannLassUllrichetal.2022,
  author    = {Teichmann, Malte and Lass, Sander and Ullrich, Andr{\´e} and Gronau, Norbert},
  title     = {Modellfabriken als Enabler flexibler Lehr- und Lernsituationen f{\"u}r die Kompetenzentwicklung im Fabrikkontext},
  series = {Faktor Mensch},
  booktitle = {Faktor Mensch},
  editor    = {Weber, Kristin and Reinheimer, Stefan},
  publisher = {Springer Fachmedien},
  address   = {Wiesbaden},
  isbn      = {978-3-658-34523-5},
  doi       = {10.1007/978-3-658-34524-2_10},
  pages     = {173 -- 196},
  year      = {2022},
  abstract  = {Dieses Kapitel diskutiert die Notwendigkeit einer st{\"a}rkeren Praxisorientierung f{\"u}r die Schaffung konkreter Lehr- und Lernr{\"a}ume in Unternehmen und zeigt die Vorteile einer Lernfabrik vor dem Hintergrund der stattfindenden Digitalisierung als Mittel zur Kompetenzentwicklung auf. Die technologiebedingt erweiterten Weiterbildungsziele erfordern die Nutzung geeigneter Konzepte und L{\"o}sungen. Dahingehend erfolgt die zielorientierte Konkretisierung der Kreation geeigneter Lehr- und Lernsituationen. Die Darstellung der Nutzbarmachung einer Modellfabrik als Lernfabrik der betrieblichen Weiterbildungspraxis zeigt nicht nur eine L{\"o}sung f{\"u}r die intendierte Bereitstellung flexibler Lehr- und Lernsituationen, sondern liefert ebenso Handlungsempfehlungen und Best-Practices f{\"u}r die erfolgreiche Kompetenzentwicklung. Insbesondere Praktiker profitieren von der Darstellung der Lernfabrik: aus dieser k{\"o}nnen sowohl betriebliche Weiterbildner als auch Gesch{\"a}ftsverantwortliche Implikationen f{\"u}r die didaktische Transformation betrieblicher Arbeitsorte in betriebliche Lern-Orte ableiten. Die detaillierte Darstellung einer Tagesschulung zum Thema Auswirkungen von Industrie 4.0 auf die Arbeit der Mitarbeiter sowie Illustration eines Lernszenarios geben reale Einblicke, wie betriebliche Weiterbildung abseits von Lehr-Lern-Kurzschluss-orientierter Didaktik gelingt.},
  language  = {de}
}
@article{BenderBertheauKoerppenetal.2022,
  author    = {Bender, Benedict and Bertheau, Clementine and K{\"o}rppen, Tim and Lauppe, Hannah and Gronau, Norbert},
  title     = {A proposal for future data organization in enterprise systems},
  series = {Information systems and e-business management},
  volume    = {20},
  journal   = {Information systems and e-business management},
  publisher = {Springer},
  address   = {Heidelberg},
  issn      = {1617-9846},
  doi       = {10.1007/s10257-022-00555-6},
  pages     = {441 -- 494},
  year      = {2022},
  abstract  = {The digital transformation sets new requirements to all classes of enterprise systems in companies. ERP systems in particular, which represent the dominant class of enterprise systems, are struggling to meet the new requirements at all levels of the architecture. Therefore, there is an urgent need to reconsider the overall architecture of the systems and address the root of the related issues. Given that many restrictions ERP pose on their adaptability are related to the standardization of data, the database layer of ERP systems is addressed. Since database serve as the foundation for data storage and retrieval, they limit the flexibility of enterprise systems and the chance to adapt to new requirements accordingly. So far, relational databases are widely used. Using a systematic literature approach, recent requirements for ERP systems were identified. Prominent database approaches were assessed against the 23 requirements identified. The results reveal the strengths and weaknesses of recent database approaches. To this end, the results highlight the demand to combine multiple database approaches to fulfill recent business requirements. From a conceptual point of view, this paper supports the idea of federated databases which are interoperable to fulfill future requirements and support business operation. This research forms the basis for renewal of the current generation of ERP systems and proposes to ERP vendors to use different database concepts in the future.},
  language  = {en}
}
@misc{GrumKoerppenKorjahnetal.2022,
  author    = {Grum, Marcus and K{\"o}rppen, Tim and Korjahn, Nicolas and Gronau, Norbert},
  title     = {Entwicklung eines KI-ERP-Indikators},
  publisher = {Center for Enterprise Research, Universit{\"a}t Potsdam},
  address   = {Potsdam},
  pages     = {27},
  year      = {2022},
  abstract  = {K{\"u}nstliche Intelligenz (KI) gewinnt in zahlreichen Branchen rasant an Bedeutung und wird zunehmend auch in Enterprise Resource Planning (ERP)-Systemen als Anwendungsbereich erschlossen. Die Idee, dass Maschinen die kognitiven F{\"a}higkeiten des Menschen imitieren k{\"o}nnen, indem Wissen durch Lernen auf Basis von Beispielen in Daten, Informationen und Erfahrungen generiert wird, ist heute ein Schl{\"u}sselelement der digitalen Transformation. Jedoch charakterisiert der Einsatz von KI in ERP-System einen hohen Komplexit{\"a}tsgrad, da die KI als Querschnittstechnologie zu verstehen ist, welche in unterschiedlichen Unternehmensbereichen zum Einsatz kommen kann. Auch die Anwendungsgrade k{\"o}nnen sich dabei erheblich voneinander unterscheiden. Um trotz dieser Komplexit{\"a}t den Einsatz der KI in ERP-Systemen erfassen und systembezogen vergleichen zu k{\"o}nnen, wurde im Rahmen dieser Studie ein Reifegradmodell entwickelt. Dieses bildet die Ausgangsbasis zur Ermittlung der KI-Reife in ERP-Systemen und grenzt dabei die folgenden vier KI- bzw. systembezogenen Ebenen voneinander ab: 1) Technische M{\"o}glichkeiten, 2) Datenreife, 3) Funktionsreife und 4) Erkl{\"a}rf{\"a}higkeit des Systems.},
  language  = {de}
}
@book{Gronau2022,
  author    = {Gronau, Norbert},
  title     = {Gesch{\"a}ftsprozessmanagement in Wirtschaft und Verwaltung},
  edition   = {3. Aufl.},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-95545-399-2},
  pages     = {x, 383},
  year      = {2022},
  abstract  = {Dieses Standardwerk zu Geschäftsprozessmanagement in Wirtschaft und Verwaltung gibt gleichzeitig einen Überblick {\"u}ber den aktuellen Stand der Forschung zu diesem Thema und f{\"u}hrt Interessierte wie Studierende oder Praktiker in das Thema und seine Facetten ein. Aktuelle Entwicklungen wie Robotic Process Automation und Process Mining werden aufgegriffen. Im Mittelpunkt stehen die drei wesentlichen GPM- Blickwinkel Technik, Organisation und Mensch. Aus Sicht der Forschung werden innovative Methoden zur Modellierung und Analyse von Geschäftsprozessen beschrieben. Aus Sicht der Lehre dient das Buch als Einstiegslekt{\"u}re und liefert Ansatzpunkte f{\"u}r die vertiefte Befassung mit einzelnen Aspekten des Geschäftsprozessmanagements. F{\"u}r die Praxis beschreibt dieses Werk die dort bestehenden konzeptionellen und methodischen Hindernisse des Prozessmanagements und zeigt Wege zur Überwindung dieser Hindernisse. Die vorliegende Auflage wurde vollständig {\"u}berarbeitet und stark erweitert, u. a. mit neuen Kapiteln zu Software f{\"u}r das Geschäftsprozessmanagement und zum Change Management.},
  language  = {de}
}
@inproceedings{BenderGronau2022,
  author    = {Bender, Benedict and Gronau, Norbert},
  title     = {Introduction to the Minitrack on towards the future of enterprise systems},
  series = {Proceedings of the 55th Hawaii International Conference on System Sciences},
  booktitle = {Proceedings of the 55th Hawaii International Conference on System Sciences},
  editor    = {Bui, Tung},
  publisher = {Hawaii International Conference on System Sciences},
  address   = {Honolulu, HI},
  isbn      = {978-0-9981331-5-7},
  doi       = {10.24251/HICSS.2022.869},
  pages     = {7232 -- 7233},
  year      = {2022},
  abstract  = {Enterprise systems have long played an important role in businesses of various sizes. With the increasing complexity of today's business relationships, specialized application systems are being used more and more. Moreover, emerging technologies such as artificial intelligence are becoming accessible for enterprise systems. This raises the question of the future role of enterprise systems. This minitrack covers novel ideas that contribute to and shape the future role of enterprise systems with five contributions.},
  language  = {en}
}
@incollection{Gronau2022,
  author    = {Gronau, Norbert},
  title     = {K{\"u}nstliche Intelligenz in der Produktionssteuerung},
  series = {Handbuch Digitalisierung},
  booktitle = {Handbuch Digitalisierung},
  editor    = {Roth, Stefan and Corsten, Hans},
  publisher = {Verlag Franz Vahlen},
  address   = {M{\"u}nchen},
  isbn      = {978-3-8006-6562-4},
  pages     = {629 -- 650},
  year      = {2022},
  language  = {de}
}
@article{UllrichVladovaMarquartetal.2022,
  author    = {Ullrich, Andr{\´e} and Vladova, Gergana and Marquart, Danny and Braun, Andreas and Gronau, Norbert},
  title     = {An overwiew of benefits and risks in open innovation projects and the influence of intermediary participation, decision-making authority, experience, and position on their perception},
  series = {International journal of innovation management : IJIM},
  volume    = {26},
  journal   = {International journal of innovation management : IJIM},
  number    = {02},
  publisher = {World Scientific Publ.},
  address   = {Singapore},
  issn      = {1363-9196},
  doi       = {10.1142/S1363919622500128},
  pages     = {41},
  year      = {2022},
  abstract  = {This paper presents an exploratory study investigating the influence of the factors (1) intermediary participation, (2) decision-making authority, (3) position in the enterprise, and (4) experience in open innovation on the perception and assessment of the benefits and risks expected from participating in open innovation projects. For this purpose, an online survey was conducted in Germany, Austria and Switzerland. The result of this paper is an empirical evidence showing whether and how these factors affect the perception of potential benefits and risks expected within the context of open innovation project participation. Furthermore, the identified effects are discussed against the theory. Existing theory regarding the benefits and risks of open innovation is expanded by (1) finding that they are perceived mostly independently of the factors, (2) confirming the practical relevance of benefits and risks, and (3) enabling a finer distinction between their degrees of relevance according to respective contextual specifics.},
  language  = {en}
}
@misc{PanzerBenderGronau2022,
  author    = {Panzer, Marcel and Bender, Benedict and Gronau, Norbert},
  title     = {Neural agent-based production planning and control},
  series = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  journal   = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  issn      = {1867-5808},
  doi       = {10.25932/publishup-60477},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-604777},
  pages     = {26},
  year      = {2022},
  abstract  = {Nowadays, production planning and control must cope with mass customization, increased fluctuations in demand, and high competition pressures. Despite prevailing market risks, planning accuracy and increased adaptability in the event of disruptions or failures must be ensured, while simultaneously optimizing key process indicators. To manage that complex task, neural networks that can process large quantities of high-dimensional data in real time have been widely adopted in recent years. Although these are already extensively deployed in production systems, a systematic review of applications and implemented agent embeddings and architectures has not yet been conducted. The main contribution of this paper is to provide researchers and practitioners with an overview of applications and applied embeddings and to motivate further research in neural agent-based production. Findings indicate that neural agents are not only deployed in diverse applications, but are also increasingly implemented in multi-agent environments or in combination with conventional methods — leveraging performances compared to benchmarks and reducing dependence on human experience. This not only implies a more sophisticated focus on distributed production resources, but also broadening the perspective from a local to a global scale. Nevertheless, future research must further increase scalability and reproducibility to guarantee a simplified transfer of results to reality.},
  language  = {en}
}
@article{PanzerBenderGronau2022,
  author    = {Panzer, Marcel and Bender, Benedict and Gronau, Norbert},
  title     = {Neural agent-based production planning and control},
  series = {Journal of Manufacturing Systems},
  volume    = {65},
  journal   = {Journal of Manufacturing Systems},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {0278-6125},
  doi       = {10.1016/j.jmsy.2022.10.019},
  pages     = {743 -- 766},
  year      = {2022},
  abstract  = {Nowadays, production planning and control must cope with mass customization, increased fluctuations in demand, and high competition pressures. Despite prevailing market risks, planning accuracy and increased adaptability in the event of disruptions or failures must be ensured, while simultaneously optimizing key process indicators. To manage that complex task, neural networks that can process large quantities of high-dimensional data in real time have been widely adopted in recent years. Although these are already extensively deployed in production systems, a systematic review of applications and implemented agent embeddings and architectures has not yet been conducted. The main contribution of this paper is to provide researchers and practitioners with an overview of applications and applied embeddings and to motivate further research in neural agent-based production. Findings indicate that neural agents are not only deployed in diverse applications, but are also increasingly implemented in multi-agent environments or in combination with conventional methods — leveraging performances compared to benchmarks and reducing dependence on human experience. This not only implies a more sophisticated focus on distributed production resources, but also broadening the perspective from a local to a global scale. Nevertheless, future research must further increase scalability and reproducibility to guarantee a simplified transfer of results to reality.},
  language  = {en}
}
@misc{BenderGronau2022,
  author    = {Bender, Benedict and Gronau, Norbert},
  title     = {Introduction to the Minitrack on towards the future of enterprise systems},
  series = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  journal   = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  editor    = {Bui, Tung},
  isbn      = {978-0-9981331-5-7},
  issn      = {1867-5808},
  doi       = {10.25932/publishup-60540},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-605406},
  pages     = {4},
  year      = {2022},
  abstract  = {Enterprise systems have long played an important role in businesses of various sizes. With the increasing complexity of today's business relationships, pecialized application systems are being used more and more. Moreover, emerging technologies such as artificial intelligence are becoming accessible for enterprise systems. This raises the question of the future role of enterprise systems. This minitrack covers novel ideas that contribute to and shape the future role of enterprise systems with five contributions.},
  language  = {en}
}
@article{VladovaGronau2022,
  author    = {Vladova, Gergana and Gronau, Norbert},
  title     = {KI-basierte Assistenzsysteme in betrieblichen Lernprozessen},
  series = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse},
  volume    = {38},
  journal   = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse},
  number    = {2},
  publisher = {GITO mbH Verlag f{\"u}r Industrielle Informationstechnik und Organisation},
  address   = {Berlin},
  issn      = {2364-9216},
  doi       = {10.30844/I40M_22-2_11-14},
  pages     = {11 -- 14},
  year      = {2022},
  abstract  = {Assistenzsysteme finden im Kontext der digitalen Transformation immer mehr Einsatz. Sie k{\"o}nnen Besch{\"a}ftigte in industriellen Produktionsprozessen sowohl in der Anlern- als auch in der aktiven Arbeitsphase unterst{\"u}tzen. Kompetenzen k{\"o}nnen so arbeitsplatz- und prozessnah sowie bedarfsorientiert aufgebaut werden. In diesem Beitrag wird der aktuelle Forschungsstand zu den Einsatzm{\"o}glichkeiten dieser Assistenzsysteme diskutiert und mit Beispielen illustriert. Es werden unter anderem auch Herausforderungen f{\"u}r den Einsatz aufgezeigt. Am Ende des Beitrags werden Potenziale f{\"u}r die zuk{\"u}nftige Nutzung von AS in industriellen Lernprozessen und f{\"u}r die Forschung identifiziert.},
  language  = {de}
}
@incollection{GronauRojahn2021,
  author    = {Gronau, Norbert and Rojahn, Marcel},
  title     = {Das Industrial Internet of Things (IIOT)},
  series = {IT-Recht : Recht, Wirtschaft und Technik der digitalen Transformation},
  booktitle = {IT-Recht : Recht, Wirtschaft und Technik der digitalen Transformation},
  editor    = {Leupold, Andreas and Wiebe, Andreas and Glossner, Silke},
  edition   = {4., {\"u}berarbeitet und erweitert},
  publisher = {C.H. Beck},
  address   = {M{\"u}nchen},
  isbn      = {978-3-406-74458-7},
  pages     = {1115 -- 1124},
  year      = {2021},
  language  = {de}
}
@incollection{Gronau2021,
  author    = {Gronau, Norbert},
  title     = {Modeling the handling of knowledge for Industry 4.0},
  series = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  volume    = {422},
  booktitle = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  editor    = {Shishkov, Boris},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-030-79975-5},
  doi       = {10.1007/978-3-030-79976-2_12},
  pages     = {207 -- 223},
  year      = {2021},
  abstract  = {Industry 4.0, i.e. the connection of cyber-physical systems via the Internet in production and logistics, leads to considerable changes in the socio-technical system of the factory. The effects range from a considerable need for further training, which is exacerbated by the current shortage of skilled workers, to an opening of the previously inaccessible boundaries of the factory to third-party access, an increasing merging of office IT and manufacturing IT, and a new understanding of what machines can do with their data. This results in new requirements for the modeling, analysis and design of information processing and performance mapping business processes. In the past, procedures were developed under the name of "process-oriented knowledge management" with which the exchange and use of knowledge in business processes could be represented, analyzed and improved. However, these approaches were limited to the office environment. A method that makes it possible to document, analyze and jointly optimize the new possibilities of knowledge processing by using artificial intelligence and machine learning in production and logistics in the same way and in a manner compatible with the approach in the office environment does not exist so far. The extension of the modeling language KMDL, which is described in this paper, will contribute to close this research gap. This paper describes first approaches for an analysis and design method for a knowledge management integrating man and machine in the age of Industry 4.0.},
  language  = {en}
}
@article{LewandowskiUllrichGronau2021,
  author    = {Lewandowski, Stefanie and Ullrich, Andr{\´e} and Gronau, Norbert},
  title     = {Normen zur Berechnung des CO₂-Fußabdrucks},
  series = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse},
  volume    = {37},
  journal   = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse},
  number    = {4},
  publisher = {GITO mbH Verlag},
  address   = {M{\"u}nchen},
  issn      = {2364-9208},
  doi       = {10.30844/I40M_21-4_S17-20},
  pages     = {17 -- 20},
  year      = {2021},
  abstract  = {CO₂-Fußabdr{\"u}cke sind ein aktuell viel diskutiertes Thema mit weitreichenden Implikationen f{\"u}r Individuen als auch Unternehmen. Firmen k{\"o}nnen einen proaktiven Beitrag zur Transparenz leisten, indem der unternehmens- oder produktbezogene CO₂-Fußabdruck ausgewiesen wird. Ist der Entschluss gefasst einen CO₂-Fußabdruck auszuweisen und die entstehenden Treibhausgase zu erfassen, existiert eine Vielzahl unterschiedlicher Normen und Zertifikate, wie die publicly available specification 2050, das Greenhouse Gas Protokoll oder die ISO 14067. Das Ziel dieses Beitrags ist es, diese drei Normen zur Berechnung des produktbezogenen CO₂-Fußabdrucks zu vergleichen, um Gemeinsamkeiten und Unterschiede sowie Vor- und Nachteile in der Anwendung aufzuzeigen. Die {\"U}bersicht soll Unternehmen bei der Entscheidungsfindung hinsichtlich der Eignung eines CO₂-Fußabdrucks f{\"u}r ihr Unternehmen unterst{\"u}tzen.},
  language  = {de}
}
@incollection{GrumKotarskiAmbrosetal.2021,
  author    = {Grum, Marcus and Kotarski, David and Ambros, Maximilian and Biru, Tibebu and Krallmann, Hermann and Gronau, Norbert},
  title     = {Managing knowledge of intelligent systems},
  series = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  volume    = {422},
  booktitle = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  editor    = {Shishkov, Boris},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-030-79975-5},
  doi       = {10.1007/978-3-030-79976-2_5},
  pages     = {78 -- 96},
  year      = {2021},
  abstract  = {Since more and more business tasks are enabled by Artificial Intelligence (AI)-based techniques, the number of knowledge-intensive tasks increase as trivial tasks can be automated and non-trivial tasks demand human-machine interactions. With this, challenges regarding the management of knowledge workers and machines rise [9]. Furthermore, knowledge workers experience time pressure, which can lead to a decrease in output quality. Artificial Intelligence-based systems (AIS) have the potential to assist human workers in knowledge-intensive work. By providing a domain-specific language, contextual and situational awareness as well as their process embedding can be specified, which enables the management of human and AIS to ease knowledge transfer in a way that process time, cost and quality are improved significantly. This contribution outlines a framework to designing these systems and accounts for their implementation.},
  language  = {en}
}
@incollection{GrumGronau2021,
  author    = {Grum, Marcus and Gronau, Norbert},
  title     = {Quantification of knowledge transfers},
  series = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  volume    = {422},
  booktitle = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  editor    = {Shishkov, Boris},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-030-79975-5},
  doi       = {10.1007/978-3-030-79976-2_13},
  pages     = {224 -- 242},
  year      = {2021},
  abstract  = {Faced with the triad of time-cost-quality, the realization of knowledge-intensive tasks at economic conditions is not trivial. Since the number of knowledge-intensive processes is increasing more and more nowadays, the efficient design of knowledge transfers at business processes as well as the target-oriented improvement of them is essential, so that process outcomes satisfy high quality criteria and economic requirements. This particularly challenges knowledge management, aiming for the assignment of ideal manifestations of influence factors on knowledge transfers to a certain task. Faced with first attempts of knowledge transfer-based process improvements [1], this paper continues research about the quantitative examination of knowledge transfers and presents a ready-to-go experiment design that is able to examine quality of knowledge transfers empirically and is suitable to examine knowledge transfers on a quantitative level. Its use is proven by the example of four influence factors, which namely are stickiness, complexity, competence and time pressure.},
  language  = {en}
}
@incollection{LangemeyerGronauSchmidWalzetal.2021,
  author    = {Langemeyer, Ines and Gronau, Norbert and Schmid-Walz, Sabrina and Kotarski, David and Reimann, Daniela and Teichmann, Malte},
  title     = {From employee to expert},
  series = {2021 Crossing Boundaries Muttenz/Basel and Bern : 4th International VET Conference Crossing Boundaries 8 to 9 April 2021, online, Muttenz and Bern, Switzerland},
  booktitle = {2021 Crossing Boundaries Muttenz/Basel and Bern : 4th International VET Conference Crossing Boundaries 8 to 9 April 2021, online, Muttenz and Bern, Switzerland},
  doi       = {10.5281/zenodo.4590196},
  pages     = {226 -- 231},
  year      = {2021},
  abstract  = {In the context of the collaborative project Ageing-appropriate, process-oriented and interactive further training in SME (API-KMU), innovative solutions for the challenges of demographic change and digitalisation are being developed for SMEs. To this end, an approach to age-appropriate training will be designed with the help of AR technology. In times of the corona pandemic, a special research design is necessary for the initial survey of the current state in the companies, which will be systematically elaborated in this paper. The results of the previous methodological considerations illustrate the necessity of a mix of methods to generate a deeper insight into the work processes. Video-based retrospective interviews seem to be a suitable instrument to adequately capture the employees' interpretative perspectives on their work activities. In conclusion, the paper identifies specific challenges, such as creating acceptance among employees, open questions, e.g., how a transfer or generalization of the results can succeed, and hypotheses that will have to be tested in the further course of the research process.},
  language  = {en}
}
@article{GronauBenderBertheauetal.2021,
  author    = {Gronau, Norbert and Bender, Benedict and Bertheau, Clementine and Lauppe, Hannah},
  title     = {Robotic Process Automation statt neuem ERP-System},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {17},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {1},
  publisher = {GITO mbH Verlag},
  address   = {Berlin},
  issn      = {1860-6725},
  doi       = {10.30844/ERP_21-1_29-32},
  pages     = {29 -- 32},
  year      = {2021},
  abstract  = {Robotic Process Automation (RPA) steht f{\"u}r die softwareunterst{\"u}tzte Bedienung von Softwarel{\"o}sungen {\"u}ber deren Benutzeroberfl{\"a}che. Das prim{\"a}re Ziel, das mit RPA erreicht werden soll, ist die automatisierte Ausf{\"u}hrung von Routineaufgaben, die bisher einen menschlichen Eingriff erforderten. Das Potenzial von RPA, Prozesse langfristig zu verbessern, ist allerdings stark begrenzt. Die Automatisierung von Prozessen und die {\"U}berbr{\"u}ckung von Medienbr{\"u}chen auf der Front-End-Ebene f{\"u}hrt zu einer Vielzahl von Abh{\"a}ngigkeiten und Bedingungen, die in diesem Beitrag zusammengefasst werden. Der Weg zu einer nachhaltigen Unternehmensarchitektur (bestehend aus Prozessen und Systemen) erfordert offene, adaptive Systeme mit moderner Architektur, die sich durch ein hohes Maß an Interoperabilit{\"a}t auf verschiedenen Ebenen auszeichnen.},
  language  = {de}
}
@article{TeichmannUllrichKotarskietal.2021,
  author    = {Teichmann, Malte and Ullrich, Andr{\´e} and Kotarski, David and Gronau, Norbert},
  title     = {Facing the demographic change},
  series = {SSRN eLibrary / Social Science Research Network},
  journal   = {SSRN eLibrary / Social Science Research Network},
  publisher = {Social Science Electronic Publ.},
  address   = {[Erscheinungsort nicht ermittelbar]},
  issn      = {1556-5068},
  doi       = {10.2139/ssrn.3858716},
  pages     = {6},
  year      = {2021},
  abstract  = {Digitization and demographic change are enormous challenges for companies. Learning factories as innovative learning places can help prepare older employees for the digital change but must be designed and configured based on their specific learning requirements. To date, however, there are no particular recommendations to ensure effective age-appropriate training of bluecollar workers in learning factories. Therefore, based on a literature review, design characteristics and attributes of learning factories and learning requirements of older employees are presented. Furthermore, didactical recommendations for realizing age-appropriate learning designs in learning factories and a conceptualized scenario are outlined by synthesizing the findings.},
  language  = {en}
}
@incollection{VladovaUllrichBenderetal.2021,
  author    = {Vladova, Gergana and Ullrich, Andr{\´e} and Bender, Benedict and Gronau, Norbert},
  title     = {Yes, we can (?)},
  series = {Technology and innovation in learning, teaching and education : second international conference, TECH-EDU 2020, Vila Real, Portugal, December 2-4, 2020 : proceedings},
  booktitle = {Technology and innovation in learning, teaching and education : second international conference, TECH-EDU 2020, Vila Real, Portugal, December 2-4, 2020 : proceedings},
  editor    = {Reis, Ars{\´e}nio and Barroso, Jo{\~a}o and Lopes, J. Bernardino and Mikropoulos, Tassos and Fan, Chih-Wen},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-73987-4},
  doi       = {10.1007/978-3-030-73988-1_17},
  pages     = {225 -- 235},
  year      = {2021},
  abstract  = {The COVID-19 crisis has caused an extreme situation for higher education institutions around the world, where exclusively virtual teaching and learning has become obligatory rather than an additional supporting feature. This has created opportunities to explore the potential and limitations of virtual learning formats. This paper presents four theses on virtual classroom teaching and learning that are discussed critically. We use existing theoretical insights extended by empirical evidence from a survey of more than 850 students on acceptance, expectations, and attitudes regarding the positive and negative aspects of virtual teaching. The survey responses were gathered from students at different universities during the first completely digital semester (Spring-Summer 2020) in Germany. We discuss similarities and differences between the subjects being studied and highlight the advantages and disadvantages of virtual teaching and learning. Against the background of existing theory and the gathered data, we emphasize the importance of social interaction, the combination of different learning formats, and thus context-sensitive hybrid learning as the learning form of the future.},
  language  = {en}
}
@inproceedings{BenderBertheauGronau2021,
  author    = {Bender, Benedict and Bertheau, Clementine and Gronau, Norbert},
  title     = {Future ERP Systems},
  series = {Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021)},
  booktitle = {Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021)},
  number    = {2},
  publisher = {Science and Technology Publications},
  address   = {Set{\´u}bal},
  isbn      = {978-989-758-509-8},
  issn      = {2184-4992},
  doi       = {10.5220/0010477307760783},
  pages     = {776 -- 783},
  year      = {2021},
  abstract  = {This paper presents a research agenda on the current generation of ERP systems which was developed based on a literature review on current problems of ERP systems. The problems are presented following the ERP life cycle. In the next step, the identified problems are mapped on a reference architecture model of ERP systems that is an extension of the three-tier architecture model that is widely used in practice. The research agenda is structured according to the reference architecture model and addresses the problems identified regarding data, infrastructure, adaptation, processes, and user interface layer.},
  language  = {en}
}
@article{BenderGronau2021,
  author    = {Bender, Benedict and Gronau, Norbert},
  title     = {Coring on digital software platforms},
  series = {Schriften zur Business Analytics und zum Informationsmanagement},
  journal   = {Schriften zur Business Analytics und zum Informationsmanagement},
  publisher = {Springer},
  address   = {Wiesbaden},
  isbn      = {978-3-658-34798-7},
  issn      = {2946-0670},
  doi       = {10.1007/978-3-658-34799-4_4},
  pages     = {45 -- 77},
  year      = {2021},
  abstract  = {Today's mobile devices are part of powerful business ecosystems, which usually involve digital platforms. To better understand the complex phenomenon of coring and related dynamics, this paper presents a case study comparing iMessage as part of Apple's iOS and WhatsApp. Specifically, it investigates activities regarding platform coring, as the integration of several functionalities provided by third-party applications in the platform core. The paper makes three contributions. First, a systematization of coring activities is developed. Coring modes are differentiated by the amount of coring and application maintenance. Second, the case study revealed that the phenomenon of platform coring is present on digital platforms for mobile devices. Third, the fundamentals of coring are discussed as a first step towards theoretical development. Even though coring constitutes a potential threat for third-party developers regarding their functional differentiation, an idea of what a beneficial partnership incorporating coring activities could look like is developed here.},
  language  = {en}
}