@incollection{GronauTeichmannWeber2023, author = {Gronau, Norbert and Teichmann, Malte and Weber, Edzard}, title = {Serious game-based haptic modeling}, series = {Business modeling and software design}, booktitle = {Business modeling and software design}, editor = {Shishkov, Boris}, publisher = {Springer Nature}, address = {Cham}, isbn = {978-3-031-36756-4}, doi = {10.1007/978-3-031-36757-1_3}, pages = {32 -- 55}, year = {2023}, abstract = {The authors propose that while tacit knowledge is a valuable resource for developing new business models, its externalization presents several challenges. One major challenge is that individuals often don't recognize their tacit knowledge resources, while another is the reluctance to share one's knowledge with others. Addressing these challenges, the authors present an application-oriented serious game-based haptic modeling approach for externalize tacit knowledge, which can be used to develop the first versions of business models based on tacit knowledge. Both conceptual and practical design fundamentals are presented based on elaborated theoretical approaches, which were developed with the help of a design science approach. The development of the research process is presented step by step, whereby we focused on the high accessibility of the presented research. Practitioners are presented with guidelines for implementing their serious game projects. Scientists benefit from starting points for their research topics of externalization, internalization, and socialization of tacit knowledge, development of business models, and serious games or gamification. The paper concludes with open research desiderata and questions from the presented research process.}, language = {en} } @incollection{RojahnAmbrosBiruetal.2023, author = {Rojahn, Marcel and Ambros, Maximilian and Biru, Tibebu and Krallmann, Hermann and Gronau, Norbert and Grum, Marcus}, title = {Adequate basis for the data-driven and machine-learning-based identification}, series = {Artificial intelligence and soft computing}, booktitle = {Artificial intelligence and soft computing}, editor = {Rutkowski, Leszek and Scherer, Rafał and Korytkowski, Marcin and Pedrycz, Witold and Tadeusiewicz, Ryszard and Zurada, Jacek M.}, publisher = {Springer}, address = {Cham}, isbn = {978-3-031-42504-2}, doi = {10.1007/978-3-031-42505-9_48}, pages = {570 -- 588}, year = {2023}, abstract = {Process mining (PM) has established itself in recent years as a main method for visualizing and analyzing processes. However, the identification of knowledge has not been addressed adequately because PM aims solely at data-driven discovering, monitoring, and improving real-world processes from event logs available in various information systems. The following paper, therefore, outlines a novel systematic analysis view on tools for data-driven and machine learning (ML)-based identification of knowledge-intensive target processes. To support the effectiveness of the identification process, the main contributions of this study are (1) to design a procedure for a systematic review and analysis for the selection of relevant dimensions, (2) to identify different categories of dimensions as evaluation metrics to select source systems, algorithms, and tools for PM and ML as well as include them in a multi-dimensional grid box model, (3) to select and assess the most relevant dimensions of the model, (4) to identify and assess source systems, algorithms, and tools in order to find evidence for the selected dimensions, and (5) to assess the relevance and applicability of the conceptualization and design procedure for tool selection in data-driven and ML-based process mining research.}, language = {en} } @incollection{ThimGronauHaaseetal.2023, author = {Thim, Christof and Gronau, Norbert and Haase, Jennifer and Grum, Marcus and Sch{\"u}ffler, Arnulf and Roling, Wiebke and Kluge, Annette}, title = {Modeling change in business processes}, series = {Business modeling and software design}, booktitle = {Business modeling and software design}, editor = {Shishkov, Boris}, publisher = {Springer Nature}, address = {Cham}, isbn = {978-3-031-36756-4}, doi = {10.1007/978-3-031-36757-1_1}, pages = {3 -- 17}, year = {2023}, abstract = {Business processes are regularly modified either to capture requirements from the organization's environment or due to internal optimization and restructuring. Implementing the changes into the individual work routines is aided by change management tools. These tools aim at the acceptance of the process by and empowerment of the process executor. They cover a wide range of general factors and seldom accurately address the changes in task execution and sequence. Furthermore, change is only framed as a learning activity, while most obstacles to change arise from the inability to unlearn or forget behavioural patterns one is acquainted with. Therefore, this paper aims to develop and demonstrate a notation to capture changes in business processes and identify elements that are likely to present obstacles during change. It connects existing research from changes in work routines and psychological insights from unlearning and intentional forgetting to the BPM domain. The results contribute to more transparency in business process models regarding knowledge changes. They provide better means to understand the dynamics and barriers of change processes.}, language = {en} } @incollection{TeichmannBusseGonnermannetal.2023, author = {Teichmann, Malte and Busse, Jana and Gonnermann, Jana and Reimann, Daniela and Ritterbusch, Georg David and Langemeyer, Ines and Gronau, Norbert}, title = {Konzeption, Erstellung und Evaluation von VR-R{\"a}umen f{\"u}r die betriebliche Weiterbildung in KMU}, series = {Digitalisierung der Arbeitswelt im Mittelstand 3}, booktitle = {Digitalisierung der Arbeitswelt im Mittelstand 3}, editor = {Nitsch, Verena and Brandl, Christopher and H{\"a}ußling, Roger and Roth, Philip and Gries, Thomas and Schmenk, Bernhard}, publisher = {Springer Vieweg}, address = {Berlin}, isbn = {978-3-662-67023-1}, doi = {10.1007/978-3-662-67024-8_5}, pages = {155 -- 204}, year = {2023}, abstract = {Der Beitrag adressiert die Erstellung von Virtual-Reality gest{\"u}tzten (Lehr- und Lern-) R{\"a}umen f{\"u}r die betriebliche Weiterbildung im Rahmen eines Forschungsprojektes. Der damit verbundene Konzeptions- und Umsetzungsprozess ist mit verschiedenen Herausforderungen verbunden: einerseits ist Virtual-Reality ein vergleichsweise neues Lehr- und Lernmedium, womit wenig praktische Handreichungen zur praktischen Umsetzung existieren. Andererseits existieren theoretisch-konzeptionelle Ans{\"a}tze zur Gestaltung digitaler Lehr- und Lernarrangements, die jedoch 1) oft Gefahr laufen, an den realen Bed{\"u}rfnissen der Praxis „vorbei" zu gehen und 2) zumeist nicht konkret Virtual-Reality bzw. damit verbundene Lehr- und Lernumgebungen adressieren. In dieser Folge sind Best-Practice Beispiele basierend auf erfolgreichen Umsetzungsvorhaben, die nachfolgenden Projekten als „Wegweiser" dienen k{\"o}nnten, {\"a}ußerst rar. Der Beitrag setzt an dieser Stelle an: basierend auf zwei real existierenden betrieblichen Anwendungsf{\"a}llen aus den Bereichen Natursteinbearbeitung sowie Einzel- und Sondermaschinenbau werden Herausforderungen und L{\"o}sungswege des Erstellungsprozesses von Virtual-Reality gest{\"u}tzten (Lehr- und Lern-)R{\"a}umen beschrieben. Ebenfalls werden basierend auf den gemachten Projekterfahrungen Handlungsempfehlungen f{\"u}r die gelingende Konzeption, Umsetzung und Evaluation dieser R{\"a}ume formuliert. Betriebliche Besch{\"a}ftigte aus den Bereichen Aus- und Weiterbildung, Management oder Human Ressources, die in eigenen Projekten im Bereich Virtual Reality aktiv werden wollen, profitieren von den herausgestellten praktischen Handreichungen. Forschende Personen sollen Anregungen f{\"u}r weiterf{\"u}hrende Forschungsvorhaben erhalten.}, language = {de} } @incollection{GonnermannBrandenburgerVladovaetal.2023, author = {Gonnermann, Jana and Brandenburger, Bonny and Vladova, Gergana and Gronau, Norbert}, title = {To what extent can individualisation in terms of different types of mode improve learning outcomes and learner satisfaction?}, series = {Proceedings of the 56th Annual Hawaii International Conference on System Sciences January 3-6, 2023}, booktitle = {Proceedings of the 56th Annual Hawaii International Conference on System Sciences January 3-6, 2023}, editor = {Bui, Tung X.}, publisher = {Department of IT Management Shidler College of Business University of Hawaii}, address = {Honolulu, HI}, isbn = {978-0-9981331-6-4}, pages = {123 -- 132}, year = {2023}, abstract = {With the latest technological developments and associated new possibilities in teaching, the personalisation of learning is gaining more and more importance. It assumes that individual learning experiences and results could generally be improved when personal learning preferences are considered. To do justice to the complexity of the personalisation possibilities of teaching and learning processes, we illustrate the components of learning and teaching in the digital environment and their interdependencies in an initial model. Furthermore, in a pre-study, we investigate the relationships between the learner's ability to (digital) self-organise, the learner's prior- knowledge learning in different variants of mode and learning outcomes as one part of this model. With this pre-study, we are taking the first step towards a holistic model of teaching and learning in digital environments.}, language = {en} } @incollection{GronauWeberWanderetal.2022, author = {Gronau, Norbert and Weber, Edzard and Wander, Paul and Ullrich, Andr{\´e}}, title = {A regional remanufacturing network approach}, series = {Digitization of the work environment for sustainable production}, booktitle = {Digitization of the work environment for sustainable production}, editor = {Plapper, Peter}, publisher = {GITO Verlag}, address = {Berlin}, isbn = {978-3-95545-407-4}, doi = {10.30844/WGAB_2022_8}, pages = {145 -- 170}, year = {2022}, abstract = {Manufacturing companies still have relatively few points of contact with the circular economy. Especially, extending life time of whole products or parts via remanufacturing is an promising approach to reduce waste. However, necessary cost-efficient assessment of the condition of the individual parts is challenging and assessment procedures are technically complex (e.g., scanning and testing procedures). Furthermore, these assessment procedures are usually only available after the disassembly process has been completed. This is where conceptualization, data acquisition and simulation of remanufacturing processes can help. One major constraining aspect of remanufacturing is reducing logistic efforts, since these also have negative external effects on the environment. Thus regionalization is an additional but in the end consequential challenge for remanufacturing. This article aims to fill a gap by providing an regional remanufacturing approach, in particular the design of local remanufacturing chains. Thereby, further focus lies on modeling and simulating alternative courses of action, including feasibility study and eco-nomic assessment.}, language = {en} } @incollection{Gronau2022, author = {Gronau, Norbert}, title = {Errors in the process of modeling business processes}, series = {Business modeling and software design : 12th International Symposium, BMSD 2022, Fribourg, Switzerland, June 27-29, 2022, proceedings}, volume = {453}, booktitle = {Business modeling and software design : 12th International Symposium, BMSD 2022, Fribourg, Switzerland, June 27-29, 2022, proceedings}, editor = {Shishkov, Boris}, publisher = {Springer International Publishing}, address = {Cham}, isbn = {978-3-031-11509-7}, doi = {10.1007/978-3-031-11510-3_13}, pages = {221 -- 229}, year = {2022}, abstract = {Process models are the basic ingredient for many attempts to improve business processes. The graphical depiction of otherwise not observable behavior in an enterprise is one of the most important techniques in the digital society. They help to enable decision making in the design of processes and workflows. Nevertheless it is not easy to correctly model business processes. Some approaches try to detect errors by an automated analysis of the process model. This contribution focuses on the creation of the first model from scratch. Which errors occur most frequently and how can these be avoided?}, language = {en} } @incollection{TeichmannLassUllrichetal.2022, author = {Teichmann, Malte and Lass, Sander and Ullrich, Andr{\´e} and Gronau, Norbert}, title = {Modellfabriken als Enabler flexibler Lehr- und Lernsituationen f{\"u}r die Kompetenzentwicklung im Fabrikkontext}, series = {Faktor Mensch}, booktitle = {Faktor Mensch}, editor = {Weber, Kristin and Reinheimer, Stefan}, publisher = {Springer Fachmedien}, address = {Wiesbaden}, isbn = {978-3-658-34523-5}, doi = {10.1007/978-3-658-34524-2_10}, pages = {173 -- 196}, year = {2022}, abstract = {Dieses Kapitel diskutiert die Notwendigkeit einer st{\"a}rkeren Praxisorientierung f{\"u}r die Schaffung konkreter Lehr- und Lernr{\"a}ume in Unternehmen und zeigt die Vorteile einer Lernfabrik vor dem Hintergrund der stattfindenden Digitalisierung als Mittel zur Kompetenzentwicklung auf. Die technologiebedingt erweiterten Weiterbildungsziele erfordern die Nutzung geeigneter Konzepte und L{\"o}sungen. Dahingehend erfolgt die zielorientierte Konkretisierung der Kreation geeigneter Lehr- und Lernsituationen. Die Darstellung der Nutzbarmachung einer Modellfabrik als Lernfabrik der betrieblichen Weiterbildungspraxis zeigt nicht nur eine L{\"o}sung f{\"u}r die intendierte Bereitstellung flexibler Lehr- und Lernsituationen, sondern liefert ebenso Handlungsempfehlungen und Best-Practices f{\"u}r die erfolgreiche Kompetenzentwicklung. Insbesondere Praktiker profitieren von der Darstellung der Lernfabrik: aus dieser k{\"o}nnen sowohl betriebliche Weiterbildner als auch Gesch{\"a}ftsverantwortliche Implikationen f{\"u}r die didaktische Transformation betrieblicher Arbeitsorte in betriebliche Lern-Orte ableiten. Die detaillierte Darstellung einer Tagesschulung zum Thema Auswirkungen von Industrie 4.0 auf die Arbeit der Mitarbeiter sowie Illustration eines Lernszenarios geben reale Einblicke, wie betriebliche Weiterbildung abseits von Lehr-Lern-Kurzschluss-orientierter Didaktik gelingt.}, language = {de} } @incollection{Gronau2022, author = {Gronau, Norbert}, title = {K{\"u}nstliche Intelligenz in der Produktionssteuerung}, series = {Handbuch Digitalisierung}, booktitle = {Handbuch Digitalisierung}, editor = {Roth, Stefan and Corsten, Hans}, publisher = {Verlag Franz Vahlen}, address = {M{\"u}nchen}, isbn = {978-3-8006-6562-4}, pages = {629 -- 650}, year = {2022}, language = {de} } @incollection{GronauRojahn2021, author = {Gronau, Norbert and Rojahn, Marcel}, title = {Das Industrial Internet of Things (IIOT)}, series = {IT-Recht : Recht, Wirtschaft und Technik der digitalen Transformation}, booktitle = {IT-Recht : Recht, Wirtschaft und Technik der digitalen Transformation}, editor = {Leupold, Andreas and Wiebe, Andreas and Glossner, Silke}, edition = {4., {\"u}berarbeitet und erweitert}, publisher = {C.H. Beck}, address = {M{\"u}nchen}, isbn = {978-3-406-74458-7}, pages = {1115 -- 1124}, year = {2021}, language = {de} }