@inproceedings{GronauGrumBender2016,
  author    = {Gronau, Norbert and Grum, Marcus and Bender, Benedict},
  title     = {Determining the optimal level of autonomy in cyber-physical production systems},
  series = {IEEE 14th International Conference on Industrial Informatics (INDIN)},
  booktitle = {IEEE 14th International Conference on Industrial Informatics (INDIN)},
  publisher = {IEEE},
  address   = {New York},
  doi       = {10.1109/INDIN.2016.7819367},
  pages     = {1293 -- 1299},
  year      = {2016},
  abstract  = {Traditional production systems are enhanced by cyber-physical systems (CPS) and Internet of Things. A kind of next generation systems, those cyber-physical production systems (CPPS) are able to raise the level of autonomy of its production components. To find the optimal degree of autonomy in a given context, a research approach is formulated using a simulation concept. Based on requirements and assumptions, a cyber-physical market is modeled and qualitative hypotheses are formulated, which will be verified with the help of the CPPS of a hybrid simulation environment.},
  language  = {en}
}
@incollection{GronauRojahn2021,
  author    = {Gronau, Norbert and Rojahn, Marcel},
  title     = {Das Industrial Internet of Things (IIOT)},
  series = {IT-Recht : Recht, Wirtschaft und Technik der digitalen Transformation},
  booktitle = {IT-Recht : Recht, Wirtschaft und Technik der digitalen Transformation},
  editor    = {Leupold, Andreas and Wiebe, Andreas and Glossner, Silke},
  edition   = {4., {\"u}berarbeitet und erweitert},
  publisher = {C.H. Beck},
  address   = {M{\"u}nchen},
  isbn      = {978-3-406-74458-7},
  pages     = {1115 -- 1124},
  year      = {2021},
  language  = {de}
}
@article{TeichmannUllrichWenzetal.2020,
  author    = {Teichmann, Malte and Ullrich, Andr{\´e} and Wenz, Julian and Gronau, Norbert},
  title     = {Herausforderungen und Handlungsempfehlungen betrieblicher Weiterbildungspraxis in Zeiten der Digitalisierung},
  series = {HMD Praxis der Wirtschaftsinformatik},
  volume    = {57},
  journal   = {HMD Praxis der Wirtschaftsinformatik},
  publisher = {Springer Vieweg},
  address   = {Wiesbaden},
  issn      = {1436-3011},
  doi       = {10.1365/s40702-020-00614-x},
  pages     = {512 -- 527},
  year      = {2020},
  abstract  = {Die Digitalisierung von Produktionsprozessen schreitet mit einer hohen Intensit{\"a}t voran. Weiterbildung hat eine hohe Relevanz f{\"u}r betriebliche Transformationsprozesse. Die betriebliche Weiterbildungspraxis ist den aktuellen Herausforderungen der Digitalisierung jedoch nicht gewachsen. Herausforderungen sind Kompetenzl{\"u}cken der Mitarbeiter, ungewisse Anforderungsprofile und T{\"a}tigkeitstypen, demographischer Wandel sowie veraltete didaktische Ans{\"a}tze. Zudem wird bestehender inhaltlicher und p{\"a}dagogischer Freiraum bei der Gestaltung von Weiterbildung oftmals nur unzureichend ausgenutzt. Die skizzierte Situation f{\"u}hrt dazu, dass der Mehrwert gegenw{\"a}rtiger Qualifizierungsangebote sowohl f{\"u}r Unternehmen als auch Besch{\"a}ftigte nicht ausgesch{\"o}pft wird. Ausgehend von Ver{\"a}nderungen durch Digitalisierung in der Produktion und deren Auswirkungen auf die Kompetenzentwicklung diskutiert dieser Beitrag Herausforderungen gegenw{\"a}rtiger betrieblicher Weiterbildung. Er leitet Handlungsempfehlungen ab, die mithilfe von Beispielen gewerkschaftlich unterst{\"u}tzter Weiterbildungspraxis illustriert werden. Im Ergebnis erhalten Interessierte einen {\"U}berblick {\"u}ber gegenw{\"a}rtige Herausforderungen und Handlungsempfehlungen f{\"u}r die Gestaltung und Durchf{\"u}hrung von Weiterbildung in Zeiten der Digitalisierung.},
  language  = {de}
}
@article{Gronau2020,
  author    = {Gronau, Norbert},
  title     = {Die Balanced ERP Scorecard (BESC)},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {2},
  publisher = {GITO mbH Verlag},
  address   = {Berlin},
  issn      = {1860-6725},
  doi       = {10.30844/ERP-II_20-2_6-9},
  pages     = {6 -- 9},
  year      = {2020},
  abstract  = {Wodurch zeichnen sich die besten ERP-Systeme aus? Diese Frage wird dem Autor dieses Beitrags immer wieder gestellt. Mit der Vorstellung der Balanced ERP Scorecard (BESC) besteht nun eine M{\"o}glichkeit, ein System aus verschiedenen Perspektiven zu bewerten und so individuell zu einer Einsch{\"a}tzung des f{\"u}r eine konkrete Unternehmenssituation besten Systems zu gelangen. Daher beschreibt dieser Beitrag zun{\"a}chst die Perspektiven der BESC und dann m{\"o}gliche Kriterien f{\"u}r eine Ausgestaltung dieser Scorecard.},
  language  = {de}
}
@incollection{GronauWeberWanderetal.2022,
  author    = {Gronau, Norbert and Weber, Edzard and Wander, Paul and Ullrich, Andr{\´e}},
  title     = {A regional remanufacturing network approach},
  series = {Digitization of the work environment for sustainable production},
  booktitle = {Digitization of the work environment for sustainable production},
  editor    = {Plapper, Peter},
  publisher = {GITO Verlag},
  address   = {Berlin},
  isbn      = {978-3-95545-407-4},
  doi       = {10.30844/WGAB_2022_8},
  pages     = {145 -- 170},
  year      = {2022},
  abstract  = {Manufacturing companies still have relatively few points of contact with the circular economy. Especially, extending life time of whole products or parts via remanufacturing is an promising approach to reduce waste. However, necessary cost-efficient assessment of the condition of the individual parts is challenging and assessment procedures are technically complex (e.g., scanning and testing procedures). Furthermore, these assessment procedures are usually only available after the disassembly process has been completed. This is where conceptualization, data acquisition and simulation of remanufacturing processes can help. One major constraining aspect of remanufacturing is reducing logistic efforts, since these also have negative external effects on the environment. Thus regionalization is an additional but in the end consequential challenge for remanufacturing. This article aims to fill a gap by providing an regional remanufacturing approach, in particular the design of local remanufacturing chains. Thereby, further focus lies on modeling and simulating alternative courses of action, including feasibility study and eco-nomic assessment.},
  language  = {en}
}
@article{GronauTeichmann2020,
  author    = {Gronau, Norbert and Teichmann, Malte},
  title     = {ERP-Auswahl f{\"u}r ein Professional Services Unternehmen},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {16},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {2},
  publisher = {Gito mbh Verlag f{\"u}r Industrielle Informationstechnik und Organisation},
  address   = {Berlin},
  issn      = {1860-6725},
  doi       = {10.30844/ERP_20-2_31-35},
  pages     = {31 -- 35},
  year      = {2020},
  abstract  = {Die Branche der Dienstleistungsunternehmen (Professional Services) hat einige Anforderungen, die sie von den „klassischen" ERP-Branchen Industrie und Handel unterscheidet. Dieser Beitrag beschreibt einige der aktuellen Herausforderungen dieses immer wichtiger werdenden Wirtschaftszweigs und geht dann am Beispiel eines mittelst{\"a}ndischen Ingenieurdienstleisters auf typische Anforderungen dieser Branche, infrage kommende Systeme und das Vorgehen zur Auswahl ein.},
  language  = {de}
}
@incollection{Gronau2021,
  author    = {Gronau, Norbert},
  title     = {Modeling the handling of knowledge for Industry 4.0},
  series = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  volume    = {422},
  booktitle = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  editor    = {Shishkov, Boris},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-030-79975-5},
  doi       = {10.1007/978-3-030-79976-2_12},
  pages     = {207 -- 223},
  year      = {2021},
  abstract  = {Industry 4.0, i.e. the connection of cyber-physical systems via the Internet in production and logistics, leads to considerable changes in the socio-technical system of the factory. The effects range from a considerable need for further training, which is exacerbated by the current shortage of skilled workers, to an opening of the previously inaccessible boundaries of the factory to third-party access, an increasing merging of office IT and manufacturing IT, and a new understanding of what machines can do with their data. This results in new requirements for the modeling, analysis and design of information processing and performance mapping business processes. In the past, procedures were developed under the name of "process-oriented knowledge management" with which the exchange and use of knowledge in business processes could be represented, analyzed and improved. However, these approaches were limited to the office environment. A method that makes it possible to document, analyze and jointly optimize the new possibilities of knowledge processing by using artificial intelligence and machine learning in production and logistics in the same way and in a manner compatible with the approach in the office environment does not exist so far. The extension of the modeling language KMDL, which is described in this paper, will contribute to close this research gap. This paper describes first approaches for an analysis and design method for a knowledge management integrating man and machine in the age of Industry 4.0.},
  language  = {en}
}
@article{RojahnWeberGronau2023,
  author    = {Rojahn, Marcel and Weber, Edzard and Gronau, Norbert},
  title     = {Towards a standardization in scheduling models},
  series = {International journal of industrial and systems engineering},
  volume    = {17},
  journal   = {International journal of industrial and systems engineering},
  number    = {6},
  publisher = {Inderscience Enterprises},
  address   = {Gen{\`e}ve},
  issn      = {1748-5037},
  pages     = {401 -- 408},
  year      = {2023},
  abstract  = {Terminology is a critical instrument for each researcher. Different terminologies for the same research object may arise in different research communities. By this inconsistency, many synergistic effects get lost. Theories and models will be more understandable and reusable if a common terminology is applied. This paper examines the terminological (in)consistence for the research field of job-shop scheduling by a literature review. There is an enormous variety in the choice of terms and mathematical notation for the same concept. The comparability, reusability and combinability of scheduling methods is unnecessarily hampered by the arbitrary use of homonyms and synonyms. The acceptance in the community of used variables and notation forms is shown by means of a compliance quotient. This is proven by the evaluation of 240 scientific publications on planning methods.},
  language  = {en}
}
@article{LewandowskiUllrichGronau2021,
  author    = {Lewandowski, Stefanie and Ullrich, Andr{\´e} and Gronau, Norbert},
  title     = {Normen zur Berechnung des CO₂-Fußabdrucks},
  series = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse},
  volume    = {37},
  journal   = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse},
  number    = {4},
  publisher = {GITO mbH Verlag},
  address   = {M{\"u}nchen},
  issn      = {2364-9208},
  doi       = {10.30844/I40M_21-4_S17-20},
  pages     = {17 -- 20},
  year      = {2021},
  abstract  = {CO₂-Fußabdr{\"u}cke sind ein aktuell viel diskutiertes Thema mit weitreichenden Implikationen f{\"u}r Individuen als auch Unternehmen. Firmen k{\"o}nnen einen proaktiven Beitrag zur Transparenz leisten, indem der unternehmens- oder produktbezogene CO₂-Fußabdruck ausgewiesen wird. Ist der Entschluss gefasst einen CO₂-Fußabdruck auszuweisen und die entstehenden Treibhausgase zu erfassen, existiert eine Vielzahl unterschiedlicher Normen und Zertifikate, wie die publicly available specification 2050, das Greenhouse Gas Protokoll oder die ISO 14067. Das Ziel dieses Beitrags ist es, diese drei Normen zur Berechnung des produktbezogenen CO₂-Fußabdrucks zu vergleichen, um Gemeinsamkeiten und Unterschiede sowie Vor- und Nachteile in der Anwendung aufzuzeigen. Die {\"U}bersicht soll Unternehmen bei der Entscheidungsfindung hinsichtlich der Eignung eines CO₂-Fußabdrucks f{\"u}r ihr Unternehmen unterst{\"u}tzen.},
  language  = {de}
}
@incollection{GrumKotarskiAmbrosetal.2021,
  author    = {Grum, Marcus and Kotarski, David and Ambros, Maximilian and Biru, Tibebu and Krallmann, Hermann and Gronau, Norbert},
  title     = {Managing knowledge of intelligent systems},
  series = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  volume    = {422},
  booktitle = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  editor    = {Shishkov, Boris},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-030-79975-5},
  doi       = {10.1007/978-3-030-79976-2_5},
  pages     = {78 -- 96},
  year      = {2021},
  abstract  = {Since more and more business tasks are enabled by Artificial Intelligence (AI)-based techniques, the number of knowledge-intensive tasks increase as trivial tasks can be automated and non-trivial tasks demand human-machine interactions. With this, challenges regarding the management of knowledge workers and machines rise [9]. Furthermore, knowledge workers experience time pressure, which can lead to a decrease in output quality. Artificial Intelligence-based systems (AIS) have the potential to assist human workers in knowledge-intensive work. By providing a domain-specific language, contextual and situational awareness as well as their process embedding can be specified, which enables the management of human and AIS to ease knowledge transfer in a way that process time, cost and quality are improved significantly. This contribution outlines a framework to designing these systems and accounts for their implementation.},
  language  = {en}
}
@incollection{GrumGronau2021,
  author    = {Grum, Marcus and Gronau, Norbert},
  title     = {Quantification of knowledge transfers},
  series = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  volume    = {422},
  booktitle = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings},
  editor    = {Shishkov, Boris},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-030-79975-5},
  doi       = {10.1007/978-3-030-79976-2_13},
  pages     = {224 -- 242},
  year      = {2021},
  abstract  = {Faced with the triad of time-cost-quality, the realization of knowledge-intensive tasks at economic conditions is not trivial. Since the number of knowledge-intensive processes is increasing more and more nowadays, the efficient design of knowledge transfers at business processes as well as the target-oriented improvement of them is essential, so that process outcomes satisfy high quality criteria and economic requirements. This particularly challenges knowledge management, aiming for the assignment of ideal manifestations of influence factors on knowledge transfers to a certain task. Faced with first attempts of knowledge transfer-based process improvements [1], this paper continues research about the quantitative examination of knowledge transfers and presents a ready-to-go experiment design that is able to examine quality of knowledge transfers empirically and is suitable to examine knowledge transfers on a quantitative level. Its use is proven by the example of four influence factors, which namely are stickiness, complexity, competence and time pressure.},
  language  = {en}
}
@incollection{Gronau2022,
  author    = {Gronau, Norbert},
  title     = {Errors in the process of modeling business processes},
  series = {Business modeling and software design : 12th International Symposium, BMSD 2022, Fribourg, Switzerland, June 27-29, 2022, proceedings},
  volume    = {453},
  booktitle = {Business modeling and software design : 12th International Symposium, BMSD 2022, Fribourg, Switzerland, June 27-29, 2022, proceedings},
  editor    = {Shishkov, Boris},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-031-11509-7},
  doi       = {10.1007/978-3-031-11510-3_13},
  pages     = {221 -- 229},
  year      = {2022},
  abstract  = {Process models are the basic ingredient for many attempts to improve business processes. The graphical depiction of otherwise not observable behavior in an enterprise is one of the most important techniques in the digital society. They help to enable decision making in the design of processes and workflows. Nevertheless it is not easy to correctly model business processes. Some approaches try to detect errors by an automated analysis of the process model. This contribution focuses on the creation of the first model from scratch. Which errors occur most frequently and how can these be avoided?},
  language  = {en}
}
@incollection{LangemeyerGronauSchmidWalzetal.2021,
  author    = {Langemeyer, Ines and Gronau, Norbert and Schmid-Walz, Sabrina and Kotarski, David and Reimann, Daniela and Teichmann, Malte},
  title     = {From employee to expert},
  series = {2021 Crossing Boundaries Muttenz/Basel and Bern : 4th International VET Conference Crossing Boundaries 8 to 9 April 2021, online, Muttenz and Bern, Switzerland},
  booktitle = {2021 Crossing Boundaries Muttenz/Basel and Bern : 4th International VET Conference Crossing Boundaries 8 to 9 April 2021, online, Muttenz and Bern, Switzerland},
  doi       = {10.5281/zenodo.4590196},
  pages     = {226 -- 231},
  year      = {2021},
  abstract  = {In the context of the collaborative project Ageing-appropriate, process-oriented and interactive further training in SME (API-KMU), innovative solutions for the challenges of demographic change and digitalisation are being developed for SMEs. To this end, an approach to age-appropriate training will be designed with the help of AR technology. In times of the corona pandemic, a special research design is necessary for the initial survey of the current state in the companies, which will be systematically elaborated in this paper. The results of the previous methodological considerations illustrate the necessity of a mix of methods to generate a deeper insight into the work processes. Video-based retrospective interviews seem to be a suitable instrument to adequately capture the employees' interpretative perspectives on their work activities. In conclusion, the paper identifies specific challenges, such as creating acceptance among employees, open questions, e.g., how a transfer or generalization of the results can succeed, and hypotheses that will have to be tested in the further course of the research process.},
  language  = {en}
}
@article{TeichmannVladovaGronau2023,
  author    = {Teichmann, Malte and Vladova, Gergana and Gronau, Norbert},
  title     = {Conception of subject-oriented learning},
  series = {SSRN eLibrary / Social Science Research Network},
  journal   = {SSRN eLibrary / Social Science Research Network},
  publisher = {Social Science Electronic Publ.},
  address   = {[Erscheinungsort nicht ermittelbar]},
  issn      = {1556-5068},
  doi       = {10.2139/ssrn.4457995},
  pages     = {6},
  year      = {2023},
  abstract  = {Competence development must change at all didactic levels to meet the new requirements triggered by digitization. Unlike classic learning theories and the resulting popular approaches (e.g., sender-receiver model), future-oriented vocational training must include new learning theory impulses in the discussion about competence acquisition. On the one hand, these impulses are often very well elaborated on the theoretical side, but the transfer into innovative learning environments - such as learning factories - is often still missing. On the other hand, actual learning factory (design) approaches often concentrate primarily on the technical side. Subject-oriented learning theory enables the design of competence development-oriented vocational training projectsin learning factories in which persons can obtain relevant competencies for digitization. At the same time, such learning theory approaches assume a potentially infinite number of learning interests and reasons. Following this, competence development is always located in an institutional or organizational context. The paper conceptionally answers how this theoryimmanent challenge is synthesizable with the reality of organizationally competence development requirements.},
  language  = {en}
}
@book{Gronau2023,
  author    = {Gronau, Norbert},
  title     = {Handbuch der ERP-Auswahl},
  series = {Handb{\"u}cher ERP Management},
  journal   = {Handb{\"u}cher ERP Management},
  edition   = {3. {\"u}berarbeitete und stark erweiterte},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-95545-410-4},
  pages     = {397},
  year      = {2023},
  language  = {de}
}
@article{GronauBenderBertheauetal.2021,
  author    = {Gronau, Norbert and Bender, Benedict and Bertheau, Clementine and Lauppe, Hannah},
  title     = {Robotic Process Automation statt neuem ERP-System},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {17},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {1},
  publisher = {GITO mbH Verlag},
  address   = {Berlin},
  issn      = {1860-6725},
  doi       = {10.30844/ERP_21-1_29-32},
  pages     = {29 -- 32},
  year      = {2021},
  abstract  = {Robotic Process Automation (RPA) steht f{\"u}r die softwareunterst{\"u}tzte Bedienung von Softwarel{\"o}sungen {\"u}ber deren Benutzeroberfl{\"a}che. Das prim{\"a}re Ziel, das mit RPA erreicht werden soll, ist die automatisierte Ausf{\"u}hrung von Routineaufgaben, die bisher einen menschlichen Eingriff erforderten. Das Potenzial von RPA, Prozesse langfristig zu verbessern, ist allerdings stark begrenzt. Die Automatisierung von Prozessen und die {\"U}berbr{\"u}ckung von Medienbr{\"u}chen auf der Front-End-Ebene f{\"u}hrt zu einer Vielzahl von Abh{\"a}ngigkeiten und Bedingungen, die in diesem Beitrag zusammengefasst werden. Der Weg zu einer nachhaltigen Unternehmensarchitektur (bestehend aus Prozessen und Systemen) erfordert offene, adaptive Systeme mit moderner Architektur, die sich durch ein hohes Maß an Interoperabilit{\"a}t auf verschiedenen Ebenen auszeichnen.},
  language  = {de}
}
@book{Gronau2020,
  author    = {Gronau, Norbert},
  title     = {Wiederanlauf nach der Krise},
  publisher = {GITO mbH Verlag},
  address   = {Berlin},
  isbn      = {978-3-95545-343-5},
  pages     = {145},
  year      = {2020},
  abstract  = {Jetzt intelligent aus der Krise heraus starten! Der Anlauf von Neuprodukten und der jetzt notwendige Wiederanlauf nach der Corona-Krise haben einige Gemeinsamkeiten: In beiden F{\"a}llen muss vorsichtig vorgegangen werden, es muss eine hohe Wandlungsf{\"a}higkeit und Anpassungsf{\"a}higkeit aufrechterhalten werden, um schnell auf eine Ver{\"a}nderung der Situation reagieren zu k{\"o}nnen und es werden geeignete Werkzeuge und Prognoseverfahren ben{\"o}tigt, um sich die Auswirkungen von geplanten Schritten vorher verdeutlichen zu k{\"o}nnen. Das vorliegende Herausgeberwerk wurde zusammengestellt, um Expertenwissen f{\"u}r die Praxis nutzbar zu machen. Die {\"u}ber 30 Aufs{\"a}tze in diesem Werk dienen dem Ziel, das Thema „Wiederanlauf nach der Krise" aus allen wichtigen Blickwinkeln zu beleuchten und alle relevanten Branchen zu ber{\"u}cksichtigen. Nach der Darstellung allgemeiner Prinzipien des Wiederanlaufs werden Methoden und Werkzeuge vorgestellt, bevor dann Spezika einzelner Branchen diskutiert werden. Im Vordergrund steht dabei die international vernetzte Automobilindustrie sowie die globalen Lieferketten. Weitere Branchen wie die Elektronikfertigung und die Herstellung von Konsumg{\"u}tern werden ebenfalls besprochen. Zielgruppe dieses Werkes sind vor allem diejenigen, die jetzt den Wiederanlauf von Produktionssystemen nach der drastischen Reduzierung durch das neuartige Corona-Virus planen, vorbereiten und umsetzen.},
  language  = {de}
}
@incollection{GronauTeichmannWeber2023,
  author    = {Gronau, Norbert and Teichmann, Malte and Weber, Edzard},
  title     = {Serious game-based haptic modeling},
  series = {Business modeling and software design},
  booktitle = {Business modeling and software design},
  editor    = {Shishkov, Boris},
  publisher = {Springer Nature},
  address   = {Cham},
  isbn      = {978-3-031-36756-4},
  doi       = {10.1007/978-3-031-36757-1_3},
  pages     = {32 -- 55},
  year      = {2023},
  abstract  = {The authors propose that while tacit knowledge is a valuable resource for developing new business models, its externalization presents several challenges. One major challenge is that individuals often don't recognize their tacit knowledge resources, while another is the reluctance to share one's knowledge with others. Addressing these challenges, the authors present an application-oriented serious game-based haptic modeling approach for externalize tacit knowledge, which can be used to develop the first versions of business models based on tacit knowledge. Both conceptual and practical design fundamentals are presented based on elaborated theoretical approaches, which were developed with the help of a design science approach. The development of the research process is presented step by step, whereby we focused on the high accessibility of the presented research. Practitioners are presented with guidelines for implementing their serious game projects. Scientists benefit from starting points for their research topics of externalization, internalization, and socialization of tacit knowledge, development of business models, and serious games or gamification. The paper concludes with open research desiderata and questions from the presented research process.},
  language  = {en}
}
@article{TeichmannUllrichKnostetal.2020,
  author    = {Teichmann, Malte and Ullrich, Andr{\´e} and Knost, Dennis and Gronau, Norbert},
  title     = {Serious games in learning factories},
  series = {Procedia manufacturing},
  volume    = {45},
  journal   = {Procedia manufacturing},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {2351-9789},
  doi       = {10.1016/j.promfg.2020.04.104},
  pages     = {259 -- 264},
  year      = {2020},
  abstract  = {The usage of gamification in the contexts of commerce, consumption, innovation or eLearning in schools and universities has been extensively researched. However, the potentials of serious games to transfer and perpetuate knowledge and action patterns in learning factories have not been levered so far. The goal of this paper is to introduce a serious game as an instrument for knowledge transfer and perpetuation. Therefore, reqirements towards serious games in the context of learning factories are pointed out. As a result, that builds on these requirements, a serious learning game for the topic of Industry 4.0 is practically designed and evaluated.},
  language  = {en}
}
@incollection{Gronau2020,
  author    = {Gronau, Norbert},
  title     = {Modellieren des Umgangs mit Wissen f{\"u}r Industrie 4.0},
  series = {Mensch-Technik-Interaktion in der digitalisierten Arbeitswelt},
  booktitle = {Mensch-Technik-Interaktion in der digitalisierten Arbeitswelt},
  editor    = {Freitag, Michael},
  publisher = {GITO mbH Verlag},
  address   = {Berlin},
  isbn      = {978-3-95545-353-4},
  doi       = {10.30844/wgab_2020},
  pages     = {79 -- 101},
  year      = {2020},
  language  = {de}
}
@article{GronauAbendrothFattahWeil2023,
  author    = {Gronau, Norbert and Abendroth, Adrian and Fattah-Weil, Jasmin},
  title     = {ERP-Upgrade oder ERP-Neuauswahl?},
  series = {Is-Report : Zeitschrift f{\"u}r betriebswirtschaftliche Informationssysteme},
  volume    = {27},
  journal   = {Is-Report : Zeitschrift f{\"u}r betriebswirtschaftliche Informationssysteme},
  number    = {Sonderausgabe Mai},
  publisher = {is report Online \& Guides (Rauch \& Weckerlein GbR)},
  address   = {M{\"u}nchen},
  issn      = {1437-7942},
  pages     = {10 -- 14},
  year      = {2023},
  abstract  = {Neben kleineren, meist automatisierten Update-Aktivit{\"a}ten zur Fehlerbehebung und zur Steigerung der Performance von ERP-Systemen, gibt es gr{\"o}ßere Updates mit umfangreicheren Aktualisierungen und Erweiterungen der Software - auch „Updateprojekte" oder „Upgrades" genannt. Ein ERP-Upgrade beschreibt einen gr{\"o}ßeren {\"A}nderungsprozess, der die Nutzung neuer Technologien erm{\"o}glicht und das System mit (neuen) Gesch{\"a}ftsstrategien in Einklang bringt. Upgrades tragen zur Verbesserung der Software bei und sind klar zu unterscheiden von geringf{\"u}gigen {\"A}nderungen innerhalb einer Version eines ERP-Systems.},
  language  = {de}
}
@article{UllrichGronau2020,
  author    = {Ullrich, Andr{\´e} and Gronau, Norbert},
  title     = {Bestimmung nachhaltiger Anwendungssystemarchitekturen},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {16},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {1},
  publisher = {GITO mbH},
  address   = {Berlin},
  issn      = {1860-6725},
  doi       = {10.30844/ERP_20-1_54-57},
  pages     = {54 -- 57},
  year      = {2020},
  abstract  = {Die teilweise sehr kurzfristig notwendige Reaktion auf Ver{\"a}nderungen erfordert von Unternehmen ein hohes Maß an Flexibilit{\"a}t und Reaktionsgeschwindigkeit. Anwendungssystemarchitekturen, die im Wesentlichen aus alten und selbst entwickelten Systemen bestehen, erf{\"u}llen h{\"a}ufig diese Anforderungen nicht. Investitionsmittel f{\"u}r neue Software sind jedoch begrenzt, daher m{\"u}ssen Priorit{\"a}ten in der Abl{\"o}sung von Altsystemen gesetzt werden. Eine effiziente Analysemethode zur Planung der Erneuerung der Anwendungssystemlandschaft stellt die Wandlungsf{\"a}higkeitsanalyse dar. Dieser Beitrag beschreibt Vorgehen und Ergebnisse am Beispiel eines international t{\"a}tigen Automobilzulieferers.},
  language  = {de}
}
@incollection{GrumGronau2020,
  author    = {Grum, Marcus and Gronau, Norbert},
  title     = {Adaptable knowledge-driven information systems improving knowledge transfers},
  series = {Business modeling and software design : 10th International Symposium, BMSD 2020, Berlin, Germany, July 6-8, 2020, Proceedings},
  volume    = {391},
  booktitle = {Business modeling and software design : 10th International Symposium, BMSD 2020, Berlin, Germany, July 6-8, 2020, Proceedings},
  editor    = {Shishkov, Boris},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-030-52305-3},
  doi       = {10.1007/978-3-030-52306-0_13},
  pages     = {202 -- 220},
  year      = {2020},
  abstract  = {A growing number of business processes can be characterized as knowledge-intensive. The ability to speed up the transfer of knowledge between any kind of knowledge carriers in business processes with AR techniques can lead to a huge competitive advantage, for instance in manufacturing. This includes the transfer of person-bound knowledge as well as externalized knowledge of physical and virtual objects. The contribution builds on a time-dependent knowledge transfer model and conceptualizes an adaptable, AR-based application. Having the intention to accelerate the speed of knowledge transfers between a manufacturer and an information system, empirical results of an experimentation show the validity of this approach. For the first time, it will be possible to discover how to improve the transfer among knowledge carriers of an organization with knowledge-driven information systems (KDIS). Within an experiment setting, the paper shows how to improve the quantitative effects regarding the quality and amount of time needed for an example manufacturing process realization by an adaptable KDIS.},
  language  = {en}
}
@incollection{RojahnAmbrosBiruetal.2023,
  author    = {Rojahn, Marcel and Ambros, Maximilian and Biru, Tibebu and Krallmann, Hermann and Gronau, Norbert and Grum, Marcus},
  title     = {Adequate basis for the data-driven and machine-learning-based identification},
  series = {Artificial intelligence and soft computing},
  booktitle = {Artificial intelligence and soft computing},
  editor    = {Rutkowski, Leszek and Scherer, Rafał and Korytkowski, Marcin and Pedrycz, Witold and Tadeusiewicz, Ryszard and Zurada, Jacek M.},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-031-42504-2},
  doi       = {10.1007/978-3-031-42505-9_48},
  pages     = {570 -- 588},
  year      = {2023},
  abstract  = {Process mining (PM) has established itself in recent years as a main method for visualizing and analyzing processes. However, the identification of knowledge has not been addressed adequately because PM aims solely at data-driven discovering, monitoring, and improving real-world processes from event logs available in various information systems. The following paper, therefore, outlines a novel systematic analysis view on tools for data-driven and machine learning (ML)-based identification of knowledge-intensive target processes. To support the effectiveness of the identification process, the main contributions of this study are (1) to design a procedure for a systematic review and analysis for the selection of relevant dimensions, (2) to identify different categories of dimensions as evaluation metrics to select source systems, algorithms, and tools for PM and ML as well as include them in a multi-dimensional grid box model, (3) to select and assess the most relevant dimensions of the model, (4) to identify and assess source systems, algorithms, and tools in order to find evidence for the selected dimensions, and (5) to assess the relevance and applicability of the conceptualization and design procedure for tool selection in data-driven and ML-based process mining research.},
  language  = {en}
}
@incollection{TeichmannLassUllrichetal.2022,
  author    = {Teichmann, Malte and Lass, Sander and Ullrich, Andr{\´e} and Gronau, Norbert},
  title     = {Modellfabriken als Enabler flexibler Lehr- und Lernsituationen f{\"u}r die Kompetenzentwicklung im Fabrikkontext},
  series = {Faktor Mensch},
  booktitle = {Faktor Mensch},
  editor    = {Weber, Kristin and Reinheimer, Stefan},
  publisher = {Springer Fachmedien},
  address   = {Wiesbaden},
  isbn      = {978-3-658-34523-5},
  doi       = {10.1007/978-3-658-34524-2_10},
  pages     = {173 -- 196},
  year      = {2022},
  abstract  = {Dieses Kapitel diskutiert die Notwendigkeit einer st{\"a}rkeren Praxisorientierung f{\"u}r die Schaffung konkreter Lehr- und Lernr{\"a}ume in Unternehmen und zeigt die Vorteile einer Lernfabrik vor dem Hintergrund der stattfindenden Digitalisierung als Mittel zur Kompetenzentwicklung auf. Die technologiebedingt erweiterten Weiterbildungsziele erfordern die Nutzung geeigneter Konzepte und L{\"o}sungen. Dahingehend erfolgt die zielorientierte Konkretisierung der Kreation geeigneter Lehr- und Lernsituationen. Die Darstellung der Nutzbarmachung einer Modellfabrik als Lernfabrik der betrieblichen Weiterbildungspraxis zeigt nicht nur eine L{\"o}sung f{\"u}r die intendierte Bereitstellung flexibler Lehr- und Lernsituationen, sondern liefert ebenso Handlungsempfehlungen und Best-Practices f{\"u}r die erfolgreiche Kompetenzentwicklung. Insbesondere Praktiker profitieren von der Darstellung der Lernfabrik: aus dieser k{\"o}nnen sowohl betriebliche Weiterbildner als auch Gesch{\"a}ftsverantwortliche Implikationen f{\"u}r die didaktische Transformation betrieblicher Arbeitsorte in betriebliche Lern-Orte ableiten. Die detaillierte Darstellung einer Tagesschulung zum Thema Auswirkungen von Industrie 4.0 auf die Arbeit der Mitarbeiter sowie Illustration eines Lernszenarios geben reale Einblicke, wie betriebliche Weiterbildung abseits von Lehr-Lern-Kurzschluss-orientierter Didaktik gelingt.},
  language  = {de}
}
@article{BenderBertheauKoerppenetal.2022,
  author    = {Bender, Benedict and Bertheau, Clementine and K{\"o}rppen, Tim and Lauppe, Hannah and Gronau, Norbert},
  title     = {A proposal for future data organization in enterprise systems},
  series = {Information systems and e-business management},
  volume    = {20},
  journal   = {Information systems and e-business management},
  publisher = {Springer},
  address   = {Heidelberg},
  issn      = {1617-9846},
  doi       = {10.1007/s10257-022-00555-6},
  pages     = {441 -- 494},
  year      = {2022},
  abstract  = {The digital transformation sets new requirements to all classes of enterprise systems in companies. ERP systems in particular, which represent the dominant class of enterprise systems, are struggling to meet the new requirements at all levels of the architecture. Therefore, there is an urgent need to reconsider the overall architecture of the systems and address the root of the related issues. Given that many restrictions ERP pose on their adaptability are related to the standardization of data, the database layer of ERP systems is addressed. Since database serve as the foundation for data storage and retrieval, they limit the flexibility of enterprise systems and the chance to adapt to new requirements accordingly. So far, relational databases are widely used. Using a systematic literature approach, recent requirements for ERP systems were identified. Prominent database approaches were assessed against the 23 requirements identified. The results reveal the strengths and weaknesses of recent database approaches. To this end, the results highlight the demand to combine multiple database approaches to fulfill recent business requirements. From a conceptual point of view, this paper supports the idea of federated databases which are interoperable to fulfill future requirements and support business operation. This research forms the basis for renewal of the current generation of ERP systems and proposes to ERP vendors to use different database concepts in the future.},
  language  = {en}
}
@article{EigelshovenGronauUllrich2020,
  author    = {Eigelshoven, Felix and Gronau, Norbert and Ullrich, Andr{\´e}},
  title     = {Konsens-Algorithmen von Blockchain},
  series = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse},
  volume    = {36},
  journal   = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse},
  number    = {1},
  publisher = {Gito},
  address   = {Berlin},
  issn      = {2364-9208},
  doi       = {10.30844/I40M_20-1_S29-32},
  pages     = {29 -- 32},
  year      = {2020},
  abstract  = {Neben dem enormen Kursanstieg des Bitcoins in den Jahren 2017/2018, stieg im gleichen Maß auch die ben{\"o}tigte Rechenleistung und der damit verbundene Elektrizit{\"a}tsbedarf, um Bl{\"o}cke innerhalb der Bitcoin-Blockchain zu verifizieren. Aus diesem Problem ableitend besch{\"a}ftigt sich dieser Beitrag mit der Fragestellung, welchen Beitrag unterschiedliche Konsens-Algorithmen innerhalb einer Blockchain zur Nachhaltigkeit liefern. Im Ergebnis liegt ein {\"U}berblick {\"u}ber die meist genutzten Konsens-Algorithmen und deren Beitrag zur Nachhaltigkeit vor.},
  language  = {de}
}
@article{Gronau2023,
  author    = {Gronau, Norbert},
  title     = {Umstieg auf S/4HANA},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {19},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {1},
  publisher = {GITO},
  address   = {Berlin},
  issn      = {1860-6725},
  pages     = {32 -- 37},
  year      = {2023},
  abstract  = {Sehr viele langj{\"a}hrige R/3-Nutzer stehen derzeit vor der Frage, wie sie sich hinsichtlich des Upgrades auf S/4HANA entscheiden sollen. Die Wartung f{\"u}r R/3 endet absehbar in den n{\"a}chsten Jahren, und mit S/4 kommen neue M{\"o}glichkeiten, aber auch neue Herausforderungen. Dieser Beitrag beschreibt die Entscheidungen, die bei der Pr{\"u}fung eines Umstiegs auf S/4HANA getroffen werden m{\"u}ssen und zeigt diese am Beispiel eines Multi-Channel-Handelsunternehmens.},
  language  = {de}
}
@article{TeichmannUllrichBenderetal.2018,
  author    = {Teichmann, Malte and Ullrich, Andr{\´e} and Bender, Benedict and Gronau, Norbert},
  title     = {Mobile IIoT-Technologien in hybriden Lernfabriken},
  series = {Industrie 4.0 Management},
  volume    = {34},
  journal   = {Industrie 4.0 Management},
  number    = {3},
  publisher = {GITO},
  address   = {Berlin},
  issn      = {2364-9208},
  doi       = {10.30844/I40M_18-3_S21-24},
  pages     = {21 -- 24},
  year      = {2018},
  abstract  = {Der Wandel zur automatisierten Produktion, die fortschreitende Digitalisierung der Wertsch{\"o}pfungsprozesse sowie die stetige Implementierung von mobilen Industrial Internet of Things-Technologien (IIoT) in diese zur Unterst{\"u}tzung der Mitarbeiter stellen betriebliche Weiterbildung vor Herausforderungen. Komple-xere Anforderungen und ver{\"a}nderte T{\"a}tigkeitsprofile erfordern Handlungskom-petenzen bei Mitarbeitern im Sinne der F{\"a}higkeit, in unbekannten Situationen auf Basis eigenen K{\"o}nnens handlungsf{\"a}hig zu bleiben. Jene sowie daf{\"u}r notwendiges umfassendes Verst{\"a}ndnis gegen{\"u}ber digitalisierten Produktions-prozessen kann jedoch durch konventionelle Lehrmethoden nicht realisiert werden, da diese der erh{\"o}hten Anforderungskomplexit{\"a}t und den komplexen R{\"u}ckkopplungen im Rahmen der Steuer- und Regelkreise nicht gerecht werden k{\"o}nnen. Diese Aspekte aufgreifend wird im Folgenden ein szenariobasierter Wei-terbildungsansatz f{\"u}r eine Lernfabrik vorgestellt, der insbesondere die Potenziale mobiler IIoT-Technologien zur Ausgestaltung dieser in den Blick nimmt.},
  language  = {de}
}
@inproceedings{GrumBenderGronauetal.2020,
  author    = {Grum, Marcus and Bender, Benedict and Gronau, Norbert and Alfa, Attahiru S.},
  title     = {Efficient task realizations in networked production infrastructures},
  series = {Proceedings of the Conference on Production Systems and Logistics},
  booktitle = {Proceedings of the Conference on Production Systems and Logistics},
  publisher = {publish-Ing.},
  address   = {Hannover},
  doi       = {10.15488/9682},
  pages     = {397 -- 407},
  year      = {2020},
  abstract  = {As Industry 4.0 infrastructures are seen as highly evolutionary environment with volatile, and time-dependent workloads for analytical tasks, particularly the optimal dimensioning of IT hardware is a challenge for decision makers because the digital processing of these tasks can be decoupled from their physical place of origin. Flexible architecture models to allocate tasks efficiently with regard to multi-facet aspects and a predefined set of local systems and external cloud services have been proven in small example scenarios. This paper provides a benchmark of existing task realization strategies, composed of (1) task distribution and (2) task prioritization in a real-world scenario simulation. It identifies heuristics as superior strategies.},
  language  = {en}
}
@inproceedings{BenderBertheauGronau2021,
  author    = {Bender, Benedict and Bertheau, Clementine and Gronau, Norbert},
  title     = {Future ERP Systems},
  series = {Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021)},
  booktitle = {Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021)},
  number    = {2},
  publisher = {Science and Technology Publications},
  address   = {Set{\´u}bal},
  isbn      = {978-989-758-509-8},
  issn      = {2184-4992},
  doi       = {10.5220/0010477307760783},
  pages     = {776 -- 783},
  year      = {2021},
  abstract  = {This paper presents a research agenda on the current generation of ERP systems which was developed based on a literature review on current problems of ERP systems. The problems are presented following the ERP life cycle. In the next step, the identified problems are mapped on a reference architecture model of ERP systems that is an extension of the three-tier architecture model that is widely used in practice. The research agenda is structured according to the reference architecture model and addresses the problems identified regarding data, infrastructure, adaptation, processes, and user interface layer.},
  language  = {en}
}
@article{BenderGronau2020,
  author    = {Bender, Benedict and Gronau, Norbert},
  title     = {Auswahl von ERP-Systemen im Kontext von Individuall{\"o}sungen},
  series = {ERP Management},
  volume    = {16},
  journal   = {ERP Management},
  number    = {4},
  publisher = {Gito},
  address   = {Berlin},
  issn      = {1860-6725},
  pages     = {37 -- 40},
  year      = {2020},
  abstract  = {Die Auswahl von Standardsoftware stellt viele Unternehmen vor Herausforderungen. Gerade im deutschen Mittelstand kommen vermehrt eigenentwickelte Individuall{\"o}sungen zum Einsatz. Ent- sprechende Unternehmen sind daher nicht mit komplexen Soft- wareauswahlprojekten vertraut. Das breite Angebot an ERP-Systemen erschwert die Vergleichbarkeit der L{\"o}sungen und die zielgerichtete Auswahl des idealen Systems zus{\"a}tzlich.},
  language  = {de}
}
@article{GronauBender2020,
  author    = {Gronau, Norbert and Bender, Benedict},
  title     = {Die Bedeutung von Plattformen im IoT-Umfeld},
  series = {Red Stack Magazin},
  journal   = {Red Stack Magazin},
  number    = {4},
  publisher = {DOAG Dienstleistungen GmbH},
  address   = {Berlin},
  issn      = {2366-7915},
  pages     = {78 -- 80},
  year      = {2020},
  abstract  = {Produkte werden zunehmend internetf{\"a}hig. Gerade im Kontext der Industrie 4.0 statten beispielsweise Maschinen- und Anlagenbauer sowie Komponentenhersteller ihre Produkte mit Option zur Netzwerk- und Internetanbindung aus. Neben der technischen Realisierung besch{\"a}ftigt Unternehmen die Frage, wie diese neue Gesch{\"a}ftsmodelle realisieren k{\"o}nnen. Gerade bei Produkten, die bei Kunden im Einsatz sind, kommt der Nutzung von IoT-Plattformen eine wichtige Bedeutung zu.},
  language  = {de}
}
@inproceedings{BenderGronau2017,
  author    = {Bender, Benedict and Gronau, Norbert},
  title     = {Coring on Digital Platforms},
  series = {Proceedings of the 38th International Conference on Information Systems (ICIS)},
  booktitle = {Proceedings of the 38th International Conference on Information Systems (ICIS)},
  number    = {8},
  publisher = {Association for Information Systems (AIS)},
  address   = {Atlanta},
  isbn      = {978-0-9966831-5-9},
  pages     = {5256 -- 5274},
  year      = {2017},
  abstract  = {Today's mobile devices are part of powerful business ecosystems, which usually involve digital platforms. To better understand the complex phenomenon of coring and related dynamics, this paper presents a case study comparing iMessage as part of Apple's iOS and WhatsApp. Specifically, it investigates activities regarding platform coring, as the integration of several functionalities provided by third-party applications in the platform core. The paper makes three contributions. First, a systematization of coring activities is developed. Coring modes are differentiated by the amount of coring and application maintenance. Second, the case study revealed that the phenomenon of platform coring is present on digital platforms for mobile devices. Third, the fundamentals of coring are discussed as a first step towards theoretical development. Even though coring constitutes a potential threat for third-party developers regarding their functional differentiation, an idea of what a beneficial partnership incorporating coring activities could look like is developed here.},
  language  = {en}
}
@inproceedings{GlaschkeGronauBender2016,
  author    = {Glaschke, Christian and Gronau, Norbert and Bender, Benedict},
  title     = {Cross-System Process Mining using RFID Technology},
  series = {Proceedings of the Sixth International Symposium on Business Modeling and Software Design - BMSD},
  booktitle = {Proceedings of the Sixth International Symposium on Business Modeling and Software Design - BMSD},
  publisher = {SCITEPRESS - Science and Technology Publications},
  address   = {Set{\´u}bal},
  isbn      = {978-989-758-190-8},
  doi       = {10.5220/0006223501790186},
  pages     = {179 -- 186},
  year      = {2016},
  abstract  = {In times of digitalization, the collection and modeling of business processes is still a challenge for companies. The demand for trustworthy process models that reflect the actual execution steps therefore increases. The respective kinds of processes significantly determine both, business process analysis and the conception of future target processes and they are the starting point for any kind of change initiatives. Existing approaches to model as-is processes, like process mining, are exclusively focused on reconstruction. Therefore, transactional protocols and limited data from a single application system are used. Heterogeneous application landscapes and business processes that are executed across multiple application systems, on the contrary, are one of the main challenges in process mining research. Using RFID technology is hence one approach to close the existing gap between different application systems. This paper focuses on methods for data collection from real world objects via RFID technology and possible combinations with application data (process mining) in order to realize a cross system mining approach.},
  language  = {en}
}
@article{BenderGronau2021,
  author    = {Bender, Benedict and Gronau, Norbert},
  title     = {Coring on digital software platforms},
  series = {Schriften zur Business Analytics und zum Informationsmanagement},
  journal   = {Schriften zur Business Analytics und zum Informationsmanagement},
  publisher = {Springer},
  address   = {Wiesbaden},
  isbn      = {978-3-658-34798-7},
  issn      = {2946-0670},
  doi       = {10.1007/978-3-658-34799-4_4},
  pages     = {45 -- 77},
  year      = {2021},
  abstract  = {Today's mobile devices are part of powerful business ecosystems, which usually involve digital platforms. To better understand the complex phenomenon of coring and related dynamics, this paper presents a case study comparing iMessage as part of Apple's iOS and WhatsApp. Specifically, it investigates activities regarding platform coring, as the integration of several functionalities provided by third-party applications in the platform core. The paper makes three contributions. First, a systematization of coring activities is developed. Coring modes are differentiated by the amount of coring and application maintenance. Second, the case study revealed that the phenomenon of platform coring is present on digital platforms for mobile devices. Third, the fundamentals of coring are discussed as a first step towards theoretical development. Even though coring constitutes a potential threat for third-party developers regarding their functional differentiation, an idea of what a beneficial partnership incorporating coring activities could look like is developed here.},
  language  = {en}
}
@article{BenderThiemeGronauetal.2019,
  author    = {Bender, Benedict and Thieme, Johanna Luise and Gronau, Norbert and Wenig, Christoph and Menold, Paul},
  title     = {Adaptive Spielifizierung im KVP},
  series = {ERP Management},
  volume    = {15},
  journal   = {ERP Management},
  number    = {3},
  publisher = {Gito},
  address   = {Berlin},
  issn      = {1860-6725},
  pages     = {57 -- 59},
  year      = {2019},
  abstract  = {F{\"u}r die Wettbewerbsf{\"a}higkeit von Unternehmen hat der Kontinuierliche Verbesserungsprozess (KVP) eine hohe Bedeutung. Hinsichtlich der Qualit{\"a}t und Quantit{\"a}t der Beitr{\"a}ge f{\"u}r den KVP durch die Mitarbeitenden stoßen Unternehmen, insbesondere KMU, jedoch auf vielf{\"a}ltige Herausforderungen. Diesen Problemen k{\"o}nnen Unternehmen durch das KVP-Tool begegnen, welches im Projekt „Adaptive Spielifizierung im KVP" entwickelt wird. Durch die Digitalisierung und Spielifizierung des Prozes- ses im KVP-Tool wird die kontinuierliche Beteiligung nachhaltig durch intrinsische Anreize gef{\"o}rdert. Die Neuartigkeit des Projektes ergibt sich aus der Adaptivit{\"a}t der Spielifizierung, also die Wechselwirkung zu den Nutzenden. Dabei werden zwei Aspekte fokussiert: unterschiedliche Spielertypen und Marktdynamik.},
  language  = {de}
}
@article{Gronau2020,
  author    = {Gronau, Norbert},
  title     = {Fabriksoftware},
  series = {Fabriksoftware : die digitale Fabrik realisieren},
  volume    = {25},
  journal   = {Fabriksoftware : die digitale Fabrik realisieren},
  number    = {2},
  publisher = {GITO},
  address   = {Berlin},
  issn      = {2569-7692},
  doi       = {10.30844/FS20-2_17-20},
  pages     = {17 -- 20},
  year      = {2020},
  abstract  = {Immer mehr Konzepte versprechen die Digitale Fabrik, die Industrie 4.0-Fabrik, die Smart Factory usw. Allen ist gemeinsam, dass dahinter der erheblich ausgeweitete Einsatz von vernetzter Software steht. Allein der Begriff Fabriksoftware selbst ist noch nicht definiert bzw. gegen{\"u}ber nahestehenden Begriffen abgegrenzt. Der vorliegende Beitrag stellt dazu einen f{\"u}r Forschung und Praxis tauglichen Ansatz zur Einordnung von Software in Fertigung und Logistik vor.},
  language  = {de}
}
@incollection{UllrichGronau2020,
  author    = {Ullrich, Andr{\´e} and Gronau, Norbert},
  title     = {Time to change},
  series = {Proceedings of the International Conference on Innovative Intelligent Industrial Production and Logistics},
  booktitle = {Proceedings of the International Conference on Innovative Intelligent Industrial Production and Logistics},
  editor    = {Panetto, Herv{\´e} and Madani, Kurosh and Smirnov, Alexander},
  publisher = {SciTePress},
  address   = {[Erscheinungsort nicht ermittelbar]},
  isbn      = {978-989-758-476-3},
  doi       = {10.5220/0010148601090116},
  pages     = {109 -- 116},
  year      = {2020},
  abstract  = {Industry 4.0 leads to a radical change that is progressing incrementally. The new information and communication technologies provide many conceivable opportunities for their application in the context of sustainable corporate management. The combination of new digital technologies with the ecological and social goals of companies offers a multitude of unimagined potentials and challenges. Although companies already see the need for action, there was in the past and currently still is a lack of concrete measures that lever the potential of Industry 4.0 for sustainability management. During the course of this position paper we develop six theses (two from each sustainability perspective) against the background of the current situation in research and practice, and policy.},
  language  = {en}
}
@article{Gronau2023,
  author    = {Gronau, Norbert},
  title     = {Großer Markt{\"u}berblick},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {19},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {3},
  publisher = {GITO mbH Verlag},
  address   = {Berlin},
  issn      = {1860-6725},
  pages     = {72 -- 90},
  year      = {2023},
  abstract  = {Der Beratermarkt ist {\"a}hnlich undurchsichtig wie der ERP-Markt selbst. Daher ver{\"o}ffentlichen wir in dieser Ausgabe einen umfassenden Markt{\"u}berblick zu ERP-Beratungen mit 24 Unternehmen vom Spezialisten zum Generalisten, aber immer fokussiert auf das Thema ERP. Sehr spannend ist z. B. die Bandbreite der Antworten, mit der ERP-Berater den Nutzen von ERP bei der ERP-Auswahl bewerten. Auch Auswahlportale stoßen nicht {\"u}berall auf große Gegenliebe. Manche Antworten mussten aus Platzgr{\"u}nden leider gek{\"u}rzt werden. Alle Abonnenten von ERP Management finden die vollst{\"a}ndigen Antworten zum Download im Webauftritt.},
  language  = {de}
}
@article{HaaseHanelGronau2023,
  author    = {Haase, Jennifer and Hanel, Paul H. P. and Gronau, Norbert},
  title     = {Creativity enhancement methods for adults},
  series = {Psychology of aesthetics, creativity, and the arts},
  journal   = {Psychology of aesthetics, creativity, and the arts},
  publisher = {American Psychological Association},
  address   = {Washington, DC},
  issn      = {1931-3896},
  doi       = {10.1037/aca0000557},
  pages     = {30},
  year      = {2023},
  abstract  = {This meta-analysis synthesizes 332 effect sizes of various methods to enhance creativity. We clustered all studies into 12 methods to identify the most effective creativity enhancement methods. We found that, on average, creativity can be enhanced, Hedges' g = 0.53, 95\% CI [0.44, 0.61], with 70.09\% of the participants in the enhancement conditions being more creative than the average person in the control conditions. Complex training courses, meditation, and cultural exposure were the most effective (gs = 0.66) while the use of cognitive manipulation drugs was the least and also noneffective, g = 0.10. The type of training material was also important. For instance, figural methods were more effective in enhancing creativity, and enhancing converging thinking was more effective than enhancing divergent thinking. Study effect sizes varied considerably across all studies and for many subgroup analyses, suggesting that researchers can plausibly expect to find reversed effects occasionally. We found no evidence of publication bias. We discuss theoretical implications and suggest future directions for best practices in enhancing creativity. (PsycInfo Database Record (c) 2023 APA, all rights reserved)},
  language  = {en}
}
@misc{GrumKoerppenKorjahnetal.2022,
  author    = {Grum, Marcus and K{\"o}rppen, Tim and Korjahn, Nicolas and Gronau, Norbert},
  title     = {Entwicklung eines KI-ERP-Indikators},
  publisher = {Center for Enterprise Research, Universit{\"a}t Potsdam},
  address   = {Potsdam},
  pages     = {27},
  year      = {2022},
  abstract  = {K{\"u}nstliche Intelligenz (KI) gewinnt in zahlreichen Branchen rasant an Bedeutung und wird zunehmend auch in Enterprise Resource Planning (ERP)-Systemen als Anwendungsbereich erschlossen. Die Idee, dass Maschinen die kognitiven F{\"a}higkeiten des Menschen imitieren k{\"o}nnen, indem Wissen durch Lernen auf Basis von Beispielen in Daten, Informationen und Erfahrungen generiert wird, ist heute ein Schl{\"u}sselelement der digitalen Transformation. Jedoch charakterisiert der Einsatz von KI in ERP-System einen hohen Komplexit{\"a}tsgrad, da die KI als Querschnittstechnologie zu verstehen ist, welche in unterschiedlichen Unternehmensbereichen zum Einsatz kommen kann. Auch die Anwendungsgrade k{\"o}nnen sich dabei erheblich voneinander unterscheiden. Um trotz dieser Komplexit{\"a}t den Einsatz der KI in ERP-Systemen erfassen und systembezogen vergleichen zu k{\"o}nnen, wurde im Rahmen dieser Studie ein Reifegradmodell entwickelt. Dieses bildet die Ausgangsbasis zur Ermittlung der KI-Reife in ERP-Systemen und grenzt dabei die folgenden vier KI- bzw. systembezogenen Ebenen voneinander ab: 1) Technische M{\"o}glichkeiten, 2) Datenreife, 3) Funktionsreife und 4) Erkl{\"a}rf{\"a}higkeit des Systems.},
  language  = {de}
}
@article{Gronau2019,
  author    = {Gronau, Norbert},
  title     = {Determining the appropriate degree of autonomy in cyber-physical production systems},
  series = {CIRP Journal of Manufacturing Science and Technology},
  volume    = {26},
  journal   = {CIRP Journal of Manufacturing Science and Technology},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {1755-5817},
  doi       = {10.1016/j.cirpj.2019.05.001},
  pages     = {70 -- 80},
  year      = {2019},
  abstract  = {Existing factories face multiple problems due to their hierarchical structure of decision making and control. Cyber-physical systems principally allow to increase the degree of autonomy to new heights. But which degree of autonomy is really useful and beneficiary? This paper differentiates diverse definitions of autonomy and approaches to determine them. Some experimental findings in a lab environment help to answer the question raised in this paper.},
  language  = {en}
}
@book{GronauGaebler2019,
  author    = {Gronau, Norbert and G{\"a}bler, Andreas},
  title     = {Einf{\"u}hrung in die Wirtschaftsinformatik : Band 1},
  series = {Skripte zur Wirtschafsinformatik},
  journal   = {Skripte zur Wirtschafsinformatik},
  edition   = {8. durchgesehene Auflage},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-95545-279-7},
  pages     = {230},
  year      = {2019},
  abstract  = {Dieses Buch bietet eine Einf{\"u}hrung in die Wirtschaftsinformatik in kommentierter Form. Es richtet sich in erster Linie an Studierende der Betriebswirtschaftslehre und der Wirtschaftsinformatik. Band 1 beinhaltet eine Betrachtung der nachfolgenden Themenpunkte: Der erste Abschnitt gibt eine Einf{\"u}hrung in die Bedeutung der Wirtschaftsinformatik als Wissenschaftsfach und damit verbunden in ihre praktische Anwendungsorientierung. Der folgende Abschnitt liefert einen {\"U}berblick {\"u}ber die der Informatik zugrunde liegenden Konzepte und Techniken von Computer-Hardware und -Software sowie Begriffsbestimmungen und Beschreibungsmerkmale der Daten, Datenhaltung und -speicherung. Ein weiterer Abschnitt ist dem Komplex Netzwerke und Internet gewidmet. In kompakter Form werden Grundlagen der Netze und Netzwerkdienste erkl{\"a}rt. Das Thema Datenmodellierung bildet den Schwerpunkt dieses Bandes. Die Vorgehensweise zur Erstellung und Bearbeitung von Modellen wird in sehr ausf{\"u}hrlicher Form dargelegt. Den Abschluss bildet die Verbindung zwischen Datenbanken und betrieblichen Anwedungssystemen.},
  language  = {de}
}
@misc{BeierleBerndtGronauetal.2019,
  author    = {Beierle, Christoph and Berndt, Jan Ole and Gronau, Norbert and Timm, Ingo J.},
  title     = {Intentional Forgetting: A Huge Potential for Organizations},
  series = {K{\"u}nstliche Intelligenz},
  volume    = {33},
  journal   = {K{\"u}nstliche Intelligenz},
  number    = {1},
  publisher = {Springer},
  address   = {Heidelberg},
  issn      = {0933-1875},
  doi       = {10.1007/s13218-018-00573-y},
  pages     = {85 -- 87},
  year      = {2019},
  language  = {en}
}
@book{GronauGaebler2019,
  author    = {Gronau, Norbert and G{\"a}bler, Andreas},
  title     = {Einf{\"u}hrung in die Wirtschaftsinformatik : Band 2},
  series = {Skripte zur Wirtschaftsinformatik},
  journal   = {Skripte zur Wirtschaftsinformatik},
  edition   = {8. durchgesehene Auflage},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-9554528-5-8},
  pages     = {300},
  year      = {2019},
  abstract  = {Dieses Buch bietet eine Einf{\"u}hrung in die Wirtschaftsinformatik in kommentierter Form. Es richtet sich in erster Linie an Studierende der Betriebswirtschaftslehre und der Wirtschaftsinformatik. Zu Beginn dieses Bandes wird eine Einf{\"u}hrung in die Funktionalit{\"a}t einer Oracle-Datenbank am Beispiel der Version Oracle 10g XE als frei verf{\"u}gbare Version des relationalen Datenbanksystems Oracle 10g gegeben. Der thematische Schwerpunkt im Band 2, die Datenbankabfragesprache SQL, baut auf dem Teil der Datenmodellierung des Bandes 1 auf. Zum besseren Verst{\"a}ndnis der Zusammenh{\"a}nge ist ein durchgehend verwendbares Beispiel gew{\"a}hlt worden. An Hand dieses Beispiels werden sowohl Begriffe als auch Zusammenh{\"a}nge in der Umsetzung vom relationalen Datenmodell zur Datenbank erl{\"a}utert. Im Detail werden sowohl Syntax als auch Semantik der Datenbeschreibungssprache SQL erl{\"a}utert.},
  language  = {de}
}
@article{GronauSchaefer2021,
  author    = {Gronau, Norbert and Schaefer, Martin},
  title     = {Why metadata matters for the future of copyright},
  series = {European Intellectual Property Review},
  volume    = {43},
  journal   = {European Intellectual Property Review},
  number    = {8},
  publisher = {Sweet \& Maxwell},
  address   = {London},
  issn      = {0142-0461},
  pages     = {488 -- 494},
  year      = {2021},
  abstract  = {In the copyright industries of the 21st century, metadata is the grease required to make the engine of copyright run smoothly and powerfully for the benefit of creators, copyright industries and users alike. However, metadata is difficult to acquire and even more difficult to keep up to date as the rights in content are mostly multi-layered, fragmented, international and volatile. This article explores the idea of a neutral metadata search and enhancement tool that could constitute a buffer to safeguard the interests of the various proprietary database owners and avoid the shortcomings of centralised databases.},
  language  = {en}
}
@inproceedings{RojahnGronau2023,
  author    = {Rojahn, Marcel and Gronau, Norbert},
  title     = {Digital platform concepts for manufacturing companies},
  series = {10th International Conference on Future Internet of Things and Cloud (FiCloud)},
  booktitle = {10th International Conference on Future Internet of Things and Cloud (FiCloud)},
  publisher = {IEEE},
  address   = {[Erscheinungsort nicht ermittelbar]},
  isbn      = {979-8-3503-1635-3},
  doi       = {10.1109/FiCloud58648.2023.00030},
  pages     = {149 -- 158},
  year      = {2023},
  abstract  = {Digital Platforms (DPs) has established themself in recent years as a central concept of the Information Technology Science. Due to the great diversity of digital platform concepts, clear definitions are still required. Furthermore, DPs are subject to dynamic changes from internal and external factors, which pose challenges for digital platform operators, developers and customers. Which current digital platform research directions should be taken to address these challenges remains open so far. The following paper aims to contribute to this by outlining a systematic literature review (SLR) on digital platform concepts in the context of the Industrial Internet of Things (IIoT) for manufacturing companies and provides a basis for (1) a selection of definitions of current digital platform and ecosystem concepts and (2) a selection of current digital platform research directions. These directions are diverted into (a) occurrence of digital platforms, (b) emergence of digital platforms, (c) evaluation of digital platforms, (d) development of digital platforms, and (e) selection of digital platforms.},
  language  = {en}
}
@inproceedings{BenderGronau2022,
  author    = {Bender, Benedict and Gronau, Norbert},
  title     = {Introduction to the Minitrack on towards the future of enterprise systems},
  series = {Proceedings of the 55th Hawaii International Conference on System Sciences},
  booktitle = {Proceedings of the 55th Hawaii International Conference on System Sciences},
  editor    = {Bui, Tung},
  publisher = {Hawaii International Conference on System Sciences},
  address   = {Honolulu, HI},
  isbn      = {978-0-9981331-5-7},
  doi       = {10.24251/HICSS.2022.869},
  pages     = {7232 -- 7233},
  year      = {2022},
  abstract  = {Enterprise systems have long played an important role in businesses of various sizes. With the increasing complexity of today's business relationships, specialized application systems are being used more and more. Moreover, emerging technologies such as artificial intelligence are becoming accessible for enterprise systems. This raises the question of the future role of enterprise systems. This minitrack covers novel ideas that contribute to and shape the future role of enterprise systems with five contributions.},
  language  = {en}
}
@incollection{Gronau2022,
  author    = {Gronau, Norbert},
  title     = {K{\"u}nstliche Intelligenz in der Produktionssteuerung},
  series = {Handbuch Digitalisierung},
  booktitle = {Handbuch Digitalisierung},
  editor    = {Roth, Stefan and Corsten, Hans},
  publisher = {Verlag Franz Vahlen},
  address   = {M{\"u}nchen},
  isbn      = {978-3-8006-6562-4},
  pages     = {629 -- 650},
  year      = {2022},
  language  = {de}
}