@article{ThimUllrichGronau2020, author = {Thim, Christof and Ullrich, Andr{\´e} and Gronau, Norbert}, title = {Process model driven learning scenario implementation}, series = {Procedia manufacturing}, volume = {45}, journal = {Procedia manufacturing}, publisher = {Elsevier}, address = {Amsterdam}, issn = {2351-9789}, doi = {10.1016/j.promfg.2020.04.071}, pages = {522 -- 527}, year = {2020}, abstract = {The implementation of learning scenarios is a diversely challenging, frequently purely manual and effortful undertaking. In this contribution a process based view is used in scenario generation to overcome communication, coordination and technical gaps. A framework is provided to identify, define and integrate technological artefacts and learning content as modular, reusable building blocks along a modeled production process. The specific contribution is twofold: 1) the theoretical framework represents a unique basis for modularization of content and technology in order to enhance reusability, 2) the model based scenario definition is a starting point for automated implementation of learning scenarios in industrial learning environments that has not been created before.}, language = {en} } @article{UllrichTeichmannGronau2021, author = {Ullrich, Andr{\´e} and Teichmann, Malte and Gronau, Norbert}, title = {Fast trainable capabilities in software engineering-skill development in learning factories}, series = {Ji suan ji jiao yu = Computer Education / Qing hua da xue}, journal = {Ji suan ji jiao yu = Computer Education / Qing hua da xue}, number = {12}, publisher = {[Verlag nicht ermittelbar]}, address = {Bei jing shi}, issn = {1672-5913}, doi = {10.16512/j.cnki.jsjjy.2020.12.002}, pages = {2 -- 10}, year = {2021}, abstract = {The increasing demand for software engineers cannot completely be fulfilled by university education and conventional training approaches due to limited capacities. Accordingly, an alternative approach is necessary where potential software engineers are being educated in software engineering skills using new methods. We suggest micro tasks combined with theoretical lessons to overcome existing skill deficits and acquire fast trainable capabilities. This paper addresses the gap between demand and supply of software engineers by introducing an actionoriented and scenario-based didactical approach, which enables non-computer scientists to code. Therein, the learning content is provided in small tasks and embedded in learning factory scenarios. Therefore, different requirements for software engineers from the market side and from an academic viewpoint are analyzed and synthesized into an integrated, yet condensed skills catalogue. This enables the development of training and education units that focus on the most important skills demanded on the market. To achieve this objective, individual learning scenarios are developed. Of course, proper basic skills in coding cannot be learned over night but software programming is also no sorcery.}, language = {en} } @incollection{GronauVladovaThim2008, author = {Gronau, Norbert and Vladova, Gergana and Thim, Christof}, title = {Umgang mit Wissen im interkulturellen Vergleich}, series = {Umgang mit Wissen im interkulturellen Vergleich : Beitr{\"a}ge aus Forschung und Unternehmenspraxis ; Acatech-Workshop, Potsdam, 20. Mai 2008}, volume = {2008}, booktitle = {Umgang mit Wissen im interkulturellen Vergleich : Beitr{\"a}ge aus Forschung und Unternehmenspraxis ; Acatech-Workshop, Potsdam, 20. Mai 2008}, publisher = {Fraunhofer-IRB-Verl.}, address = {Stuttgart}, isbn = {978-3-8167-7822-6}, pages = {11 -- 25}, year = {2008}, abstract = {Die Bedeutung der Ressource Wissen f{\"u}r die Unternehmensentwicklung ist heutzutage unumstritten. Um wettbewerbsf{\"a}hig bleiben zu k{\"o}nnen, m{\"u}ssen Unternehmen die Erzeugung, Teilung und systematische Nutzung von Wissen f{\"o}rdern. Dabei stehen sowohl die individuelle Wissensbasis (und damit jeder Mitarbeiter) als auch die kollektive Wissensbasis (und damit das ganze Unternehmen) im Vordergrund. Der Faktor Kultur gewinnt in diesem Zusammenhang zunehmend an Bedeutung: Er beeinflusst alle drei Ebenen des Wissensmanagements - Mensch, Organisation und Technologie. Neben den Besonderheiten der Organisationskultur und der Kultur unterschiedlicher Mitarbeitergruppen sind in international agierenden Unternehmen auch die spezifischen Merkmale der jeweiligen Landeskultur zu ber{\"u}cksichtigen. Gemeinsam mit dem Lehrstuhl f{\"u}r Wirtschaftsinformatik und Electronic Government der Universit{\"a}t Potsdam hat acatech im Mai 2008 einen Workshop mit Vertretern aus Wirtschaft, Politik und Wissenschaft zum Umgang mit Wissen im interkulturellen Vergleich veranstaltet. Vor diesem Hintergrund entstand der acatech diskutiert-Band "Umgang mit Wissen im interkulturellen Vergleich - Beitr{\"a}ge aus Forschung und Unternehmenspraxis". Darin enthalten sind Beitr{\"a}ge, die u. a. danach fragen, welche wechselseitigen Beziehungen zwischen Technik und Kultur bestehen, inwieweit Experten- und Wissensnetzwerke als interkulturelles Instrument zum Umgang mit Wissen geeignet sind, wie Unternehmen ihre Mitarbeiter auf Auslandseins{\"a}tze und die Begegnung mit fremden Kulturen vorbereiten k{\"o}nnen und welche Rolle Kommunikation als Methode des Wissenstransfers spielt.}, language = {de} } @book{ThimGronauRoechertVoigtetal.2012, author = {Thim, Christof and Gronau, Norbert and R{\"o}chert-Voigt, Tanja and Proske, Niels and Heine, Moreen}, title = {Organisation des Schutzes der kritischen Infrastruktur Wasserversorgung}, publisher = {Gito Verlag GmbH}, address = {Berlin}, isbn = {978-3-942183-78-9}, pages = {16}, year = {2012}, abstract = {Die Erf{\"u}llung sicherheitsrelevanter Aufgaben, gerade im Bereich der Wasserversorgung, erfolgt immer vor dem Hintergrund des Schutzes der Kritischen Infrastruktur selbst und eines effektiven Bev{\"o}lkerungsschutzes. Daher erfordert die Organisation des Schutzes eine {\"u}ber die betriebsbezogene Sichtweise hinausgehende {\"u}berorganisatorische Betrachtung im Gesamtkontext zunehmender Verflechtung und Abh{\"a}ngigkeiten der Organisationen. Die vorliegende Brosch{\"u}re richtet sich daher insbesondere an kleine und mittlere Betreiber Kritischer Infrastrukturen, insbesondere im Bereich der Wasserversorgung. Diese sollen in die Lage versetzt werden, eine anforderungsgerechte, skalierbare und vor allem ressourceneffiziente Schutzkonzepterstellung durchf{\"u}hren zu k{\"o}nnen.}, language = {de} } @inproceedings{GronauWeberHeinze2011, author = {Gronau, Norbert and Weber, Edzard and Heinze, Priscilla}, title = {Cyclic process model transformation}, series = {Proceedings of the 12th European Conference on Knowledge Management}, booktitle = {Proceedings of the 12th European Conference on Knowledge Management}, number = {2}, publisher = {Academic Conferences Ltd.}, address = {Reading}, isbn = {978-1-908272-09-6}, pages = {349 -- 359}, year = {2011}, abstract = {Process analysis usually focuses only on single and selected processes. It is either existent processes that are recorded and analysed or reference processes that are implemented. So far no evident effort has been put into generalising specific process aspects into patterns and comparing those patterns with regard to their efficiency and effectiveness. This article focuses on the combination of dynamic and holistic analytical elements in enterprise architectures. Our goal is to outline an approach to analyse the development of business processes in a cyclical matter and demonstrate this approach based on an existent modelling language. We want to show that organisational learning can derive from the systematic analysis of past and existent processes from which patterns of successful problem solving can be deducted.}, language = {en} } @incollection{ThimGrumSchueffleretal.2021, author = {Thim, Christof and Grum, Marcus and Sch{\"u}ffler, Arnulf and Roling, Wiebke and Kluge, Annette and Gronau, Norbert}, title = {A concept for a distributed Interchangeable knowledge base in CPPS}, series = {Towards sustainable customization: cridging smart products and manufacturing systems}, booktitle = {Towards sustainable customization: cridging smart products and manufacturing systems}, editor = {Andersen, Ann-Louise and Andersen, Rasmus and Brunoe, Thomas Ditlev and Larsen, Maria Stoettrup Schioenning and Nielsen, Kjeld and Napoleone, Alessia and Kjeldgaard, Stefan}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-90699-3}, doi = {10.1007/978-3-030-90700-6_35}, pages = {314 -- 321}, year = {2021}, abstract = {As AI technology is increasingly used in production systems, different approaches have emerged from highly decentralized small-scale AI at the edge level to centralized, cloud-based services used for higher-order optimizations. Each direction has disadvantages ranging from the lack of computational power at the edge level to the reliance on stable network connections with the centralized approach. Thus, a hybrid approach with centralized and decentralized components that possess specific abilities and interact is preferred. However, the distribution of AI capabilities leads to problems in self-adapting learning systems, as knowledgebases can diverge when no central coordination is present. Edge components will specialize in distinctive patterns (overlearn), which hampers their adaptability for different cases. Therefore, this paper aims to present a concept for a distributed interchangeable knowledge base in CPPS. The approach is based on various AI components and concepts for each participating node. A service-oriented infrastructure allows a decentralized, loosely coupled architecture of the CPPS. By exchanging knowledge bases between nodes, the overall system should become more adaptive, as each node can "forget" their present specialization.}, language = {en} } @incollection{GrumThimGronau2021, author = {Grum, Marcus and Thim, Christof and Gronau, Norbert}, title = {Aiming for knowledge-transfer-optimizing intelligent cyber-physical systems}, series = {Towards sustainable customization : cridging smart products and manufacturing systems}, booktitle = {Towards sustainable customization : cridging smart products and manufacturing systems}, editor = {Andersen, Ann-Louise and Andersen, Rasmus and Brunoe, Thomas Ditlev and Larsen, Maria Stoettrup Schioenning and Nielsen, Kjeld and Napoleone, Alessia and Kjeldgaard, Stefan}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-90699-3}, doi = {10.1007/978-3-030-90700-6_16}, pages = {149 -- 157}, year = {2021}, abstract = {Since more and more production tasks are enabled by Industry 4.0 techniques, the number of knowledge-intensive production tasks increases as trivial tasks can be automated and only non-trivial tasks demand human-machine interactions. With this, challenges regarding the competence of production workers, the complexity of tasks and stickiness of required knowledge occur [1]. Furthermore, workers experience time pressure which can lead to a decrease in output quality. Cyber-Physical Systems (CPS) have the potential to assist workers in knowledge-intensive work grounded on quantitative insights about knowledge transfer activities [2]. By providing contextual and situational awareness as well as complex classification and selection algorithms, CPS are able to ease knowledge transfer in a way that production time and quality is improved significantly. CPS have only been used for direct production and process optimization, knowledge transfers have only been regarded in assistance systems with little contextual awareness. Embedding production and knowledge transfer optimization thus show potential for further improvements. This contribution outlines the requirements and a framework to design these systems. It accounts for the relevant factors.}, language = {en} } @article{VladovaWotschackLareiroetal.2020, author = {Vladova, Gergana and Wotschack, Philip and Lareiro, Patricia de Paiva and Gronau, Norbert and Thim, Christof}, title = {Lernen mit Assistenzsystemen}, series = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse}, volume = {36}, journal = {Industrie 4.0 Management : Gegenwart und Zukunft industrieller Gesch{\"a}ftsprozesse}, number = {3}, publisher = {GITO mbH Verlag}, address = {Berlin}, issn = {2364-9208}, doi = {10.30844/I40M_20-3_S16-20}, pages = {16 -- 20}, year = {2020}, abstract = {Der Beitrag beschreibt die Konzeption und Durchf{\"u}hrung und bietet einen Einblick in die ersten Ergebnisse einer Untersuchung mit experimentellem Design in einer simulierten Prozessumgebung im Forschungs- und Anwendungszentrum Industrie 4.0 in Potsdam. Im Mittelpunkt stehen Anlernprozesse im Bereich der Einfacharbeit (Helfert{\"a}tigkeiten) und ihre Gestaltung durch den Einsatz digitaler Assistenzsysteme. In der Arbeitsforschung finden sich Hinweise darauf, dass mit dem Einsatz dieser Systeme Prozesswissen verloren geht, im Sinne einer guten Kenntnis des gesamten Arbeitsprozesses, in den die einzelnen T{\"a}tigkeiten eingebettet sind. Das kann sich als Problem erweisen, vor allem wenn unvorhersehbare Situationen oder Fehler eintreten. Um die Rolle von Prozesswissen beim Einsatz von digitalen Assistenzsystemen zu untersuchen, wird im Experiment eine echte Fabriksituation simuliert. Die Probanden werden {\"u}ber ein Assistenzsystem Schritt f{\"u}r Schritt in ihre Aufgabent{\"a}tigkeit angelernt, einem Teil der Probanden wird allerdings am Anfang zus{\"a}tzlich Prozesswissen im Rahmen einer kurzen Schulung vermittelt.}, language = {de} } @article{SchuefflerThimHaaseetal.2019, author = {Sch{\"u}ffler, Arnulf and Thim, Christof and Haase, Jennifer and Gronau, Norbert and Kluge, Annette}, title = {Willentliches Vergessen}, series = {Gruppe. Interaktion. Organisation. Zeitschrift f{\"u}r Angewandte Organisationspsychologie (GIO)}, volume = {50}, journal = {Gruppe. Interaktion. Organisation. Zeitschrift f{\"u}r Angewandte Organisationspsychologie (GIO)}, number = {2}, publisher = {Springer}, address = {Wiesbaden}, issn = {2366-6145}, doi = {10.1007/s11612-019-00466-0}, pages = {197 -- 209}, year = {2019}, abstract = {Dieser Beitrag im Journal Gruppe. Interaktion. Organisation. stellt dar, wie willentliches Vergessen die Anpassung an notwendige Ver{\"a}nderungen f{\"u}r Individuen, Gruppen und Organisationen verbessert und wie willentliches Vergessen bewusst und gezielt gestaltet werden kann. Damit Verhalten in Folge einer notwendigen Ver{\"a}nderung angepasst wird, reicht es nicht aus, dass Menschen wissen was zu tun ist, willens und in der Lage sind ihr Verhalten zu ver{\"a}ndern. Eine Ver{\"a}nderung gelingt nur dann, wenn nur noch das neue Verhalten zur Anwendung kommt und nicht mehr das Alte, wenn das alte Verhalten vergessen wird. Der notwendige Prozess des willentlichen Vergessens ist durch Entfernen von Hinweisreizen, die die Erinnerung des zu Vergessenden und durch Platzierung von Hinweisreizen, die die Aktivierung des Neuen ausl{\"o}sen, gestaltbar. Der vorliegende Beitrag stellt die f{\"o}rderliche Wirkung von Hinweisreizen auf willentliches Vergessen dar, stellt sie im Rahmen des Berichts einer experimentellen Studie unter Beweis und gibt praktische Implikationen, wie f{\"u}r Individuen, Gruppen und Organisationen willentliches Vergessen gestaltet werden kann.}, language = {de} } @incollection{ThimGronauHaaseetal.2023, author = {Thim, Christof and Gronau, Norbert and Haase, Jennifer and Grum, Marcus and Sch{\"u}ffler, Arnulf and Roling, Wiebke and Kluge, Annette}, title = {Modeling change in business processes}, series = {Business modeling and software design}, booktitle = {Business modeling and software design}, editor = {Shishkov, Boris}, publisher = {Springer Nature}, address = {Cham}, isbn = {978-3-031-36756-4}, doi = {10.1007/978-3-031-36757-1_1}, pages = {3 -- 17}, year = {2023}, abstract = {Business processes are regularly modified either to capture requirements from the organization's environment or due to internal optimization and restructuring. Implementing the changes into the individual work routines is aided by change management tools. These tools aim at the acceptance of the process by and empowerment of the process executor. They cover a wide range of general factors and seldom accurately address the changes in task execution and sequence. Furthermore, change is only framed as a learning activity, while most obstacles to change arise from the inability to unlearn or forget behavioural patterns one is acquainted with. Therefore, this paper aims to develop and demonstrate a notation to capture changes in business processes and identify elements that are likely to present obstacles during change. It connects existing research from changes in work routines and psychological insights from unlearning and intentional forgetting to the BPM domain. The results contribute to more transparency in business process models regarding knowledge changes. They provide better means to understand the dynamics and barriers of change processes.}, language = {en} }